Full Marketing Platform for Government l govDelivery by ... - granicus.com
Latest Product Updates and Feature Enhancements on govDelivery
Granicus launches Destinations Experience Cloud and expands ANZ investment with key ...
Granicus has launched the Destinations Experience Cloud (DXC) to enhance tourism management across Australia and New Zealand. This platform integrates websites, CRM, data analytics, and digital marke...ting tools to support data-driven decision-making for destination marketing organizations. Granicus also appointed Joanne Cohen to strengthen its regional presence, focusing on sustainable tourism growth and community engagement.
Granicus has launched "Granicus Destinations," a new platform aimed at enhancing destination marketing for digital marketing organizations and place-based brands. This platform, developed from Granic...us' 2024 acquisition of Simpleview, offers tools for tourism, conventions, and community alignment, leveraging data-driven decisions to replace disconnected tools and improve stakeholder engagement.
Granicus Launches New Destinations Business Segment and Platform to ...
Granicus has launched the Destinations Experience Cloud (DXC) and a new business segment, Granicus Destinations, to support destination marketing organizations (DMOs). This initiative aims to integra...te tools and data for DMOs, enhancing tourism performance and community impact. The platform offers AI-driven analytics and digital engagement capabilities, helping DMOs manage demand generation, sales, and stakeholder accountability.
Granicus Launches Federal Experience Cloud (FXC) to Help U.S. Federal Agencies Achieve Constituent Outcomes at National Scale
Granicus has launched the Federal Experience Cloud (FXC), a FedRAMP-authorized platform designed for U.S. federal agencies. FXC enhances digital engagement, enabling agencies to guide constituents th...rough digital self-service journeys, improving outcomes like enrollment and compliance. It offers advanced analytics, AI-powered audience insights, and multichannel communication, significantly reducing costs and increasing engagement. FXC is tailored for federal requirements, supporting oversight and security needs.
Granicus Launches Federal Experience Cloud (FXC) to Help U.S. Federal ...
Granicus has launched the Federal Experience Cloud (FXC), a FedRAMP-authorized platform designed for U.S. federal agencies. FXC enhances digital engagement and analytics, helping agencies reach eligi...ble populations, guide digital journeys, and track mission performance. It offers advanced AI-powered audience insights, multichannel orchestration, and a 99% deliverability rate, improving program outcomes and reducing costs. FXC is tailored for federal requirements, supporting oversight with enterprise-grade security and reporting.
City IT says Granicus update gives access to rebuild "Residents Right to Know" portal
Granicus has released an updated version of its application, enabling Miami Beach's IT department to rebuild the "Residents Right to Know" portal. This update addresses previous access issues, with a... phased rollout expected within 30 days following testing. The portal aims to improve information access and reduce manual processes for residents.
Granicus launches Government Experience Agent (GXA), marking a new era of AI-powered ...
Granicus has launched the Government Experience Agent (GXA), an AI-powered digital agent designed to enhance public service interactions. GXA leverages proprietary public sector data to deliver accur...ate, compliant, and contextually relevant responses. It integrates with Granicus' Government Experience Cloud, providing real-time insights and optimizing government services. This innovation sets a new standard for digital public service, enhancing trust and reducing costs.
Granicus CEO: Proprietary Data Is 'Secret Sauce' for AI Chatbots
Granicus has launched its first AI chatbot, the Government Experience Agent (GXA), designed to enhance customer service for local public agencies. The chatbot leverages Granicus' proprietary data fro...m over 7,000 customers, providing precise, context-specific information on issues like permits and licensing. CEO Mark Hynes emphasizes the unique advantage of using their extensive anonymized digital interactions, setting GXA apart from generic chatbots.
Mergers, Acquisitions, and Business Moves by govDelivery
Granicus Acquires Indigov, Boosts Government Experience Cloud - MarTech Cube
Granicus has acquired Indigov to enhance its Government Experience Cloud. This acquisition integrates Indigov's CRM, CDP, and constituent management tools with Granicus' platform, aiming to improve g...overnment interactions with constituents. The combined capabilities will enable governments to manage inquiries more efficiently, enhance constituent understanding, and deliver personalized services, advancing Granicus' mission to support data-driven governance.
Leadership and Executive Team Updates at govDelivery
Granicus Adds 2 GMs to Expand Federal, Local Government Focus
Granicus has appointed John Boerstler and Stu MacFarlane as general managers to enhance its focus on U.S. federal and local government sectors. Boerstler will lead the federal practice, leveraging hi...s experience from the Department of Veterans Affairs, while MacFarlane will head the local government practice, drawing on his background in digital transformation. This strategic move aims to align Granicus' AI and platform roadmap with government needs, enhancing public sector outcomes.
Granicus names Karthik Anbalagan to lead public sector AI push - SecurityBrief Australia
Granicus has appointed Karthik Anbalagan as General Manager of Emerging Technologies to lead its AI initiatives in the public sector across Australia and New Zealand. His role focuses on advancing di...gital government solutions, leveraging AI and analytics to enhance citizen engagement. Anbalagan's extensive experience in AI strategy will support Granicus' mission to improve government service delivery and operational efficiency through products like Government Experience Insights and Government Experience Agent.
Karthik Anbalagan joins Granicus as General Manager of Emerging Technologies
Karthik Anbalagan has been appointed as the General Manager of Emerging Technologies at Granicus. He will lead strategic innovation initiatives, focusing on AI and analytics to enhance citizen engage...ment and government services. Anbalagan will manage the adoption of AI-powered solutions like Government Experience Insights and Agent, aiming to improve public sector service delivery.
Karthik Anbalagan joins Granicus as General Manager of Emerging ...
Granicus has appointed Karthik Anbalagan as General Manager of Emerging Technologies. He will lead strategic innovation initiatives, focusing on AI and analytics to enhance citizen engagement and gov...ernment services. Anbalagan's role includes managing the adoption of AI-powered solutions like Government Experience Insights and Government Experience Agent, aiming to improve public sector service delivery.
Corporate News and Organizational Updates on govDelivery
Introducing Granicus Destinations: An evolution built for this moment ...
Granicus Destinations is a rebranding of Simpleview, aligning with the evolving role of destination management organizations (DMOs). This evolution integrates Simpleview's expertise with Granicus' sc...ale and civic mission, enhancing support for DMOs in marketing, data-driven decision-making, and community engagement. The rebrand aims to foster growth in adjacent markets while maintaining core platform investments.
