Latest Product Updates and Feature Enhancements on govDelivery

 

Granicus launches Government Experience Agent (GXA), marking a new era of AI-powered ...

Granicus has launched the Government Experience Agent (GXA), an AI-powered digital agent designed to enhance public service interactions. GXA leverages proprietary public sector data to deliver accur...ate, compliant, and contextually relevant responses. It integrates with Granicus' Government Experience Cloud, providing real-time insights and optimizing government services. This innovation sets a new standard for digital public service, enhancing trust and reducing costs.

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Granicus CEO: Proprietary Data Is 'Secret Sauce' for AI Chatbots

Granicus has launched its first AI chatbot, the Government Experience Agent (GXA), designed to enhance customer service for local public agencies. The chatbot leverages Granicus' proprietary data fro...m over 7,000 customers, providing precise, context-specific information on issues like permits and licensing. CEO Mark Hynes emphasizes the unique advantage of using their extensive anonymized digital interactions, setting GXA apart from generic chatbots.

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Granicus Achieves AWS Government Competency Status - MarTech Cube

Granicus has achieved AWS Government Competency Status, recognizing its expertise in delivering cloud-based solutions tailored for government agencies. This status highlights Granicuss ability to mee...t strict security, compliance, and performance standards required for public sector digital transformation on Amazon Web Services.

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Granicus Achieves AWS Government Competency Status

Granicus has signed a Strategic Collaboration Agreement with Amazon Web Services (AWS) to deliver advanced citizen experience solutions for government agencies. This partnership will leverage AWS clo...ud infrastructure and Granicus digital engagement platform to enhance public sector digital services and accelerate government innovation. The collaboration aims to improve accessibility, security, and scalability for government digital transformation initiatives.

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Granicus unveils Operations Cloud, a new solution strengthening government efficiency

Granicus has introduced Operations Cloud, a new solution aimed at enhancing government efficiency.

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Leadership and Executive Team Updates at govDelivery

 

Granicus names Karthik Anbalagan to lead public sector AI push - SecurityBrief Australia

Granicus has appointed Karthik Anbalagan as General Manager of Emerging Technologies to lead its AI initiatives in the public sector across Australia and New Zealand. His role focuses on advancing di...gital government solutions, leveraging AI and analytics to enhance citizen engagement. Anbalagan's extensive experience in AI strategy will support Granicus' mission to improve government service delivery and operational efficiency through products like Government Experience Insights and Government Experience Agent.

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Karthik Anbalagan joins Granicus as General Manager of Emerging Technologies

Karthik Anbalagan has been appointed as the General Manager of Emerging Technologies at Granicus. He will lead strategic innovation initiatives, focusing on AI and analytics to enhance citizen engage...ment and government services. Anbalagan will manage the adoption of AI-powered solutions like Government Experience Insights and Agent, aiming to improve public sector service delivery.

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Karthik Anbalagan joins Granicus as General Manager of Emerging ...

Granicus has appointed Karthik Anbalagan as General Manager of Emerging Technologies. He will lead strategic innovation initiatives, focusing on AI and analytics to enhance citizen engagement and gov...ernment services. Anbalagan's role includes managing the adoption of AI-powered solutions like Government Experience Insights and Government Experience Agent, aiming to improve public sector service delivery.

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Awards, Recognitions, and Industry Achievements of govDelivery

 

AWS Recognizes Granicus With Government Competency Designation - ExecutiveBiz

Granicus earned the AWS Government Competency designation, recognizing its expertise in delivering cloud-based citizen experience solutions for government agencies. This award highlights Granicus' ad...vanced technical capabilities and proven success in supporting public sector efficiency, innovation, and digital transformation through its AI-powered platform.

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