Daylite vs. Act!: Comparing Best CRM Solutions 2026

Overview: Daylite and Act! as CRM Category solutions.

Daylite: Daylite offers a comprehensive feature set to help businesses regain control. All features across plans can be browsed on their website.

Act!: Act! offers integrated CRM and marketing automation to enhance lead conversion and customer engagement. Users can market efficiently and build lasting customer relationships.

This comparison of Daylite vs. Act! draws on 6222 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.

Both Daylite and Act! are commonly chosen for Client relationship management, Email marketing campaign management, Sales workflow management, Sales pipeline management, etc.

Daylite also supports Billing and invoicing automation, Client communication tracking, Case management for legal practice, Sales opportunity tracking and management, etc.

Act! also supports Sales process automation, Customer relationship management, Sales activity tracking and reporting, Sales opportunity management, etc.

Evidence shows that both products are used for Customer relationship management, Customer engagement, Project management, Sales management, etc.

Daylite also covers Billing and invoicing, Client relationship management, Client management, Case management, etc.

Act! also covers CRM implementation, Email marketing, Sales process management, Customer data management, etc.

Top use cases: Daylite vs Act!

Use cases tied to Daylite and Act! from verified data sources. Click any use case for supporting evidences.

Daylite
Act!
Shared by both · Use cases
Daylite Act!

Top Capabilities: Daylite vs Act!

Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Daylite
Shared
Act!
Shared by both · Topics
Daylite only
Act! only

Deployed Industries: Daylite vs Act!

Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.

Daylite
Shared
Act!
Shared by both · Industries
Daylite only
Act! only

Deployed Market Segments: Daylite vs Act!

Share of peer evidence by company size for Daylite and Act!. Each product segments add up to 100%. Click any segment for supporting evidence.

Daylite 100%
Act! 100%

Daylite and Act!: Best activities based on customer satisfaction

Daylite in Action: Unique Activities

What solutions does Daylite provide for Workflow Management?
Daylite helps manage workflows by allowing users to create customized processes for tasks, projects, and opportunities. It provides real-time visibility into workflows, enabling better communication and collaboration among team members. Daylite's capabilities require an investment of time to plan and set up, and users may need additional training to optimize workflow efficiency.
"...Instead of managing multiple softwares (Outlook, Project, Sales Force, etc) I can follow pipelines, workflows, activity sets, and send merged mailings all from one portal, tracked to each person or company...." Peer review by David, DK Ventures Inc
What benefits does Daylite offer for Lead Tracking?
Daylite streamlines business processes by tracking leads, opportunities, projects, and tasks. It centralizes communication and details, simplifying project management and deal tracking. The software allows teams to manage workflow, schedule projects, and follow up with prospects effectively.
"...My world as I know it can function as is, but Daylight beings everything tougher on one simple platform that makes tracking my deals simple and easy by consolidating all comms, updates, and tasks in toe one place...." Peer review by Geoff, Mortgage Choice Camberwell

Act! in Action: Unique Activities

What Are the key features of Act! for Contact List Management?
Act assists in organizing contacts, scheduling interactions, and tracking communication history. It facilitates managing customer information and maintaining current contact lists. Act's capabilities are limited by the fact that some users have found it less effective than previous versions.
"...I create contact lists to do mail outs every year and love the ease of the programs functionality...." Peer review by Robin, Moran Canvas Products, Inc.
What Are the key features of Act! for Engagement Management?
Act Engagement Management helps users track customer interactions, schedule follow-up appointments, and create personalized notes. It simplifies the process of managing customer relationships, saving time and enhancing engagement. Act Engagement Management does not offer support for the creation of to-do lists or quotes.
"...I use ACT to keep track of my followup calls...." Peer review by MICHAEL, GANAU AMERICA
How does Act! address your Communication Management Challenges?
Act Communication Management helps users manage interactions with clients and colleagues. It offers features such as email tracking, call logging, and appointment scheduling. Act Communication Management has limitations in areas such as mobile device integration and reporting capabilities.
"...Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great...." Peer review by Thomas, RxEDO, Inc.
What benefits does Act! offer for Sales Document Management?
The system assists in managing sales documents, such as quotes, contracts, and invoices. It allows for easy tracking of customer information and business activities. It has limited customization for quotes, which necessitates the use of additional products.
"...I like the layout customization, document sharing and ease of use...." Peer review by Michael S, Investment Operations Software Specialist, Computer Software

News

Latest Act! news

Act! Named a 2026 CRMmys Finalist for Best CRM for Small Business

Act! has been named a finalist in the 2026 CRMmys Awards for Best CRM for Small Business. This recognition highlights Act!'s commitment to providing CRM solutions tailored for small and midsized businesses, evaluated by an independent practitioner panel. The award reflects Act!'s performance against current standards and its longstanding focus on empowering SMBs.

22/06/2026 - source