Comparison Summary
This comparison report of CustomerSure vs. Delighted platform is based on a specific set of business needs and context. The comparison uses 3782 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CustomerSure and Delighted platform
CustomerSure, Delighted platform, Startquestion survey, SmileBack, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CustomerSure covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Playbook Creation, Contact List Management with Offline, etc.
Delighted platform focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Helpdesk Management, Social Media Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Delighted platform
Focus area
Delighted platform is better than CustomerSure for
Software Failure Risk
About
Customer Feedback Software to gather insights to drive real change
Customer feedback tool to gather actionable feedback from your customers
Age
2010
Financials
PRIVATE
SEED
Business Need
Total Processes
(we found evidences for)
26
53
Total Goals
(we found evidences for)
7
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Improve stakeholder relations
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Build brand awareness
- See 4 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase sales & revenue
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Increase customer life time value
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Build brand awareness
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Improve consistency
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Improve digital and social presence
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Improve ROI
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Enter new markets internationally or locally
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Launch new products
- See 10 more
Top Channels
Channels Used
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promotions
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e-mail
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website
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mobile
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chat
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text SMS
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Slack
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social media
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mobile app
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phone calls
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review sites
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Glassdoor
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offline
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Whatsapp
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on premises
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point of sale
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print media
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Amazon
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display advertisement
- See 16 more
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promotions
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e-mail
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website
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mobile
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chat
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text SMS
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Slack
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social media
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mobile app
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phone calls
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review sites
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Glassdoor
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offline
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Whatsapp
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on premises
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point of sale
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print media
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Amazon
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display advertisement
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
