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CustomerGauge vs Feedier: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CustomerGauge vs. Feedier is based on a specific set of business needs and context. The comparison uses 2513 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CustomerGauge and Feedier

CustomerGauge, Feedier, Thematic, SurveyMonkey CX, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CustomerGauge covers Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management with Promotions, Helpdesk Management, etc.

Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CustomerGauge

Focus area

CustomerGauge is better than Feedier for

Software Failure Risk

  • medium

logo Feedier

Focus area

Feedier is better than CustomerGauge for

Software Failure Risk

  • medium

About

Account Experience software for better customer-centric decisions that grow your account faster

Next generation feedback tool that automatically collects real-time feedback

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

50

Total Goals
(we found evidences for)

9

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


customise loyalty program


helpdesk management


lead qualification

lead qualification: technographic


lifetime value management



competitive intelligence


communication management

sending & publishing communications



rating and review management


campaign management



generation of new leads


knowledge management


contact list management


training & onboarding


sales document management


performance management


sales review & feedback


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media


discount management


workflow management


sales incentive management








Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Increase customer life time value

  • Grow market share

  • Establish thought leadership

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more
  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting