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CrowdTwist vs Thanx Software: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CrowdTwist vs. Thanx Software is based on a specific set of business needs and context. The comparison uses 1810 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CrowdTwist and Thanx Software

CrowdTwist, Thanx Software, smile.io, Paytronix, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CrowdTwist covers Loyalty Management with Omnichannel, Engagement Management with Omnichannel, Social Media Management with Social Media, Campaign Management with Promotions, etc.

Thanx Software focuses on Engagement Management, Loyalty Management with Mobile, Customer Feedback Management with Offline, Lifetime Value Management with Offline, etc.

"With the data we’ve captured from Oracle CrowdTwist, we’ve proven that the loyalty client is immensely valuable to our brand, making up about 20% of our customer base and, on average, 50 to 55% of revenue. " - Kellen Fitzgerald

"Thanx's digital ordering solution allows us to deliver best-in-class digital experiences ; with rewards seamlessly integrated into the user experience, it creates a powerful incentive for guests to order direct. " - Matthew Smith

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CrowdTwist

Focus area

Software Failure Risk

  • medium

logo Thanx Software

Focus area

Thanx Software is better than CrowdTwist for

Software Failure Risk

  • low

About

Loyalty Solution that Drive Engagement and loyalty through personalized, omnichannel experiences

CRM and digital engagement platform to maximize digital revenue and engage top customers

Age

1977

Financials

IPO

SERIES B

Business Need

Total Processes
(we found evidences for)

34

41

Total Goals
(we found evidences for)

10

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

identify target customers


engagement management

engaging and following up


campaign management


social media management

social media analytics

managing social media account

engaging on social media


sales document management

contract management


lifetime value management


segmentation and targeting


content management


competitive intelligence


personalized marketing


sales incentive management


discount management


promotion management


generation of new leads




measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score


reputation management


sending & publishing communications


communication management

sending & publishing communications


rating and review management


contact list management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Scale best practices

  • Acquire customers

  • Increase customer life time value

  • Improve digital and social presence

  • Increase sales & revenue

  • Grow market share

  • Build brand awareness

  • Enter new markets internationally or locally

  • See 7 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Build brand awareness

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more
  • e-mail

  • offline

  • mobile

  • on premises

  • point of sale

  • promotions

  • games

  • text SMS

  • social media

  • mobile app

  • newsletter

  • website

  • review sites

  • Yelp

  • phone calls

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting