cuspera logo CUSPERA

ContactMonkey vs Koncert: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ContactMonkey vs. Koncert is based on a specific set of business needs and context. The comparison uses 3439 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ContactMonkey and Koncert

ContactMonkey, Koncert, PoliteMail, GMass, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ContactMonkey covers Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with E-Mail, Campaign Management with E-Mail, etc.

Koncert focuses on Engagement Management with Phone Calls, Account Management with Phone Calls, Sales Call Management with Phone Calls, Business Development with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ContactMonkey

Focus area

ContactMonkey is better than Koncert for

Software Failure Risk

  • medium

logo Koncert

Focus area

Koncert is better than ContactMonkey for

Software Failure Risk

  • low

About

Internal communications and employee engagement software with email tracking, scheduled sends and other tools

Multi-channel sales engagement with personalization at scale

Age

2011

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

51

39

Total Goals
(we found evidences for)

10

9

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics

scheduling post to social media

engaging on social media


campaign management

campaign analytics

campaign monitoring


courses & assessment

track learning progress


sales document management

proposal & quote management


contact list management



content management



helpdesk management


segmentation and targeting


customer feedback management


training & onboarding


competitive intelligence


conference call management



sales review & feedback


account management


workflow management


generation of new leads



sales call management


business development




conversion management





follower management



Top Goals

Goals Achieved

  • Improve internal communications

  • Improve ROI

  • Scale best practices

  • Acquire customers

  • Establish thought leadership

  • Increase sales & revenue

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • See 7 more
  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • video

  • omnichannel

  • LinkedIn

  • mobile

  • games

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting