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Compare CloudTalk vs eVoice

Comparison Summary

For CloudTalk vs eVoice comparison, Our AI algorithm looked at 1738 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CloudTalk and eVoice to solve their respective business needs.

Pros and cons of CloudTalk and eVoice

CloudTalk is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as eVoice is focused towards Conference Call Management with Offline and Sales Call Management with Phone Calls .

logo CloudTalk

Focus area

CloudTalk is better than eVoice for

Software Failure Risk

  • low

logo eVoice

Focus area

Software Failure Risk

  • medium

About

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

eVoice: Virtual Business Phone Numbers & Virtual Phone ...

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

37

27

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


training & onboarding


workflow management


engagement management

engaging and following up



customer feedback management

measuring customer satisfaction



sales document management

contract management


international marketing


social media marketing




Top Goals

Goals Achieved

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more
  • phone calls

  • offline

  • events

  • trade shows

  • website

  • point of sale

  • e-mail

  • text SMS

  • promotions

  • video

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting