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Compare Clicktools vs Spark Chart

Comparison Summary

For Clicktools vs Spark Chart comparison, Our AI algorithm looked at 1818 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Clicktools and Spark Chart to solve their respective business needs.

Pros and cons of Clicktools and Spark Chart

Clicktools is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with Website where as Spark Chart is focused towards Collecting Feedback with Promotions and Social Media Management with Social Media .

Both Clicktools and Spark Chart are Customer Feedback Management software, peers recommend Clicktools for Engaging conversational surveys and engaging and following up where as Spark Chart is more known for social media management .

logo Clicktools

Focus area

Clicktools is better than Spark Chart for

Software Failure Risk

  • low

logo Spark Chart

Focus area

Spark Chart is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Survey Software to uncover hidden knowledge & ideas

Age

1972

Financials

IPO

Business Need

Total Processes
(we found evidences for)

32

29

Total Goals
(we found evidences for)

4

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management



content management



helpdesk management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Improve efficiency

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more
  • promotions

  • social media

  • e-mail

  • website

  • text SMS

  • phone calls

  • Facebook

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting