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Clicktools vs Instabug: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Instabug is based on a specific set of business needs and context. The comparison uses 4729 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Instabug

Clicktools, Instabug, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Clicktools is better than Instabug for

Software Failure Risk

  • low

logo Instabug

Focus area

Instabug is better than Clicktools for

Software Failure Risk

  • medium

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

45

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management




products & pricelist management


helpdesk management


segmentation and targeting


sales review & feedback


relationship management



lifetime value management


lead qualification: technographic


lead qualification

lead qualification: technographic


generation of new leads


reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting