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Cisco Jabber vs Demodesk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Jabber vs. Demodesk is based on a specific set of business needs and context. The comparison uses 9904 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Jabber and Demodesk

Cisco Jabber, Demodesk, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Jabber covers Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Demodesk focuses on Collaboration with Video, Training & Onboarding, Playbook Creation with Phone Calls, Engagement Management, etc.

"We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. " - Kevin Rice

"I like how we now are able to make our scheduling way more efficient aswell as having everything related to our sales meetings in one platform that's easy to jump into for our customers. " - Hanno Renner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Jabber

Focus area

Cisco Jabber is better than Demodesk for

Software Failure Risk

  • low

logo Demodesk

Focus area

Demodesk is better than Cisco Jabber for

Software Failure Risk

  • low

About

Collaboration software providing unified communications through instant messaging, voice and video calls

An intelliegent online conferencing software platform with revolutionary Screen Sharing technology

Age

1984

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

48

33

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management


helpdesk management


sales call management


contact list management

creating contact list


content management


sales document management

contract management


engagement management

engaging and following up


training & onboarding


workflow management


business development



rating and review management


knowledge management



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing



talk track creation


talk track creation




Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Shorten ramp up time

  • Improve visibility

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • video

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • Skype

  • website

  • social media

  • See 7 more
  • phone calls

  • video

  • offline

  • e-mail

  • events

  • trade shows

  • chat

  • Skype

  • website

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting