Overview: CheckMarket Survey and GetFeedback as Customer Feedback Management Category solutions.
Both CheckMarket Survey and GetFeedback belong to the Customer Feedback Management solutions category, each offering unique strengths. CheckMarket offers robust helpdesk and sales document management alongside analytics. Its primary strength is vendor support, spotlighted by round-the-clock assistance. Conversely, GetFeedback excels in collecting feedback and net promoter scores with broad integration capabilities. With a strong emphasis on improving customer satisfaction, GetFeedback serves large enterprises adeptly, appealing with features like AI-powered reports and social media management.
CheckMarket Survey: Checkmarket-survey and Medallia Agile Research enable the launch of DIY surveys. Advanced research analytics are offered by Medallia Agile Research.
GetFeedback: GetFeedback is a CX platform that reveals customer insights. It enables timely actions based on understanding the "why."
CheckMarket Survey and GetFeedback: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
CheckMarket Survey emphasizes helpdesk and sales document management with solid efforts in collecting customer feedback. read more →
GetFeedback focuses on feedback collection and net promoter score measurement, with additional support for automated workflows. read more →
Business Goals
For CheckMarket Survey, customer satisfaction and scaling best practices are key business goals. read more →
GetFeedback zeroes in on improving customer satisfaction and brand engagement while also supporting sales growth. read more →
Core Features
CheckMarket Survey provides robust analytics and custom reporting features. read more →
GetFeedback offers AI-powered reports and extensive integrations with high-rated analytics features. read more →
Vendor Support
Customers receive robust vendor support from CheckMarket Survey, including 24/7 assistance via multiple channels. read more →
GetFeedback ensures strong 24/7 support and offers training and onboarding sessions. read more →
Segments and Industries
CheckMarket Survey serves a diverse client base with significant adoption in government and non-profit sectors. read more →
Enterprises in tech-driven fields dominate GetFeedback’s client list, particularly within IT and Internet industries. read more →
Operational Alignment
This product integrates well into large-scale operations with a proven track record in enterprise environments. read more →
Designed to smoothly integrate, GetFeedback dovetails well with enterprises requiring expansive feedback mechanisms. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
CheckMarket Survey in Action: Unique Use Cases
What makes CheckMarket Survey ideal for Helpdesk Management?
GetFeedback in Action: Unique Use Cases
What makes GetFeedback ideal for Collecting Feedback?
How does GetFeedback address your Engaging Conversational Surveys Challenges?
How can GetFeedback enhance your Training & Onboarding process?
How can GetFeedback enhance your Campaign Management process?
How does GetFeedback address your Automated Workflows Challenges?
Alternatives
Integrations
Few CheckMarket Survey Integrations
Few GetFeedback Integrations
News
Latest CheckMarket Survey News
Nationwide Recognized for Customer Insight Excellence with Medallia and Kantar Partnership
Medallia and Kantars partnership with Nationwide has won the Best Use of Customer Insight award at the Institute of Customer Service Awards 2025. Medallias technology enabled Nationwide to capture real-time feedback and deliver actionable insights for its 16 million UK members, highlighting Medallias impact in financial services customer experience.
Latest GetFeedback News
SurveyMonkey Opens New Office in Costa Rica, Growing Regional Expertise and Building ...
SurveyMonkey has opened a new office in Costa Rica, expanding its regional presence and expertise in Latin America. This move supports the company's global growth strategy and enhances its ability to serve customers in the region.
