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Compare BigCommerce vs WooCommerce

Comparison Summary

This comparison report of BigCommerce vs. WooCommerce is based on a specific set of business needs and context. The comparison uses 30701 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BigCommerce and WooCommerce

BigCommerce, WooCommerce, Shopify, Shopify Plus, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BigCommerce covers Products & Pricelist Management, Helpdesk Management with Chat, Social Media Management with Promotions, Communication Management with User Generated Content, etc.

WooCommerce focuses on Products & Pricelist Management with Offline, Engagement Management with E-Mail, Social Media Management with Social Media, Promotion Management with Promotions, etc.

"Look, we’re not trying to overstretch this side of our business, but you better believe we would be sunk if we did not have BigCommerce. The BigCommerce platform was exactly what we needed. " - Caleb Harris

"No other eCommerce platform allows people to start for free and grow their store as their business grows. More importantly, WooCommerce doesn't charge you a portion of your profits as your business grows. " - Chris Lema

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BigCommerce

Focus area

BigCommerce is better than WooCommerce for

Software Failure Risk

  • medium

logo WooCommerce

Focus area

WooCommerce is better than BigCommerce for

Software Failure Risk

  • medium

About

Ecommerce Solutions Through Open-Platform Flexibility | BigCommerce

WooCommerce - Sell Online With The eCommerce Platform for ..

Age

2005

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

117

126

Total Goals
(we found evidences for)

20

20

Top Processes

Evidences indicate better relative satisfaction


products & pricelist management



social media management

social media analytics

scheduling post to social media

managing social media account

engaging on social media

monitoring social media


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up


promotion management


content publishing



training & onboarding


sales document management

proposal & quote management

contract management



identify target customers

customise loyalty program



channel management


touchpoint management


campaign management

campaign analytics

campaign monitoring



rating and review management



lifetime value management


workflow management


knowledge management




account management


generation of new leads


social media marketing


business development


referral management




conversion management




influencer marketing


contact list management

creating contact list


category management


customer feedback management

measuring customer satisfaction


trade show marketing


relationship management




segmentation and targeting


international marketing


revenue cycle management



lead qualification

lead qualification: technographic


sales review & feedback



competitive intelligence


compliance & governance


personalized marketing


subscription management


bundling of products



courses & assessment

create learning path





relationship marketing







billing and invoice management







opportunity management


sales call management


membership management


sales incentive management


redemption management



calendar management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve ROI

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve efficiency

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve consistency

  • Manage risk

  • Improve visibility

  • Increase average basket value

  • See 17 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Build brand awareness

  • Launch new products

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase customer life time value

  • Increase average basket value

  • Improve internal communications

  • Improve navigation

  • Manage risk

  • Improve consistency

  • Reduce bounce

  • Improve visibility

  • See 17 more

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • e-mail

  • point of sale

  • social media

  • coupons

  • user generated content

  • blogs

  • Facebook

  • phone calls

  • review sites

  • newsletter

  • mobile

  • chat

  • video

  • Amazon

  • Twitter

  • display advertisement

  • mobile app

  • on premises

  • text SMS

  • trade shows

  • eBay

  • Instagram

  • events

  • mass media

  • Facebook page

  • Slack

  • Pinterest

  • omnichannel

  • print media

  • magazine

  • mobile ads

  • causes and charity

  • games

  • Whatsapp

  • See 34 more
  • promotions

  • website

  • offline

  • e-mail

  • point of sale

  • social media

  • coupons

  • user generated content

  • blogs

  • Facebook

  • phone calls

  • review sites

  • newsletter

  • mobile

  • chat

  • video

  • Amazon

  • Twitter

  • display advertisement

  • mobile app

  • on premises

  • text SMS

  • trade shows

  • eBay

  • Instagram

  • events

  • mass media

  • Facebook page

  • Slack

  • Pinterest

  • omnichannel

  • print media

  • magazine

  • mobile ads

  • causes and charity

  • games

  • Whatsapp

  • See 34 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting