Autotask PSA: Autotask-PSA is a robust, cloud-based PSA platform by Datto. It offers IT professionals a unified view of their entire business operations.
Hive Platform: Hive-platform offers comprehensive features for team collaboration, including process management, workflows, and automation. All essential tools are integrated into one platform for streamlined project management.
This comparison report of Autotask PSA vs. Hive Platform is based on a specific set of business needs and context. The comparison uses 1696 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Autotask PSA and Hive Platform
Autotask PSA, and Hive Platform belong to a category of solutions that help Project Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Autotask PSA covers Sales Document Management, Workflow Management, Helpdesk Management, Contact List Management, etc.
Hive Platform focuses on Collaboration with Offline, Social Media Management, Communication Management with E-Mail, Workflow Management, etc.
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Autotask PSA and Hive Platform: Best activities based on customer satisfaction
Autotask PSA in Action: Unique Activities
What makes Autotask PSA ideal for Workflow Management?
"...Very good ticket UI and workflow..." Peer review by Roberto B, EVP
How does Autotask PSA address your Helpdesk Management Challenges?
"...For support help desks this becomes confusing when some things are billable and somethings aren't...." Peer review by Michaela Good, Project Manager, iSynergy
How can Autotask PSA enhance your Contact List Management process?
"...It was used to keep track of client contact for sales efforts, also used by our purchasing and billing departments to charge clients for services, as well as a place for customers to submit requests for help, assistance, troubleshooting, etc...." Peer review by Zach Cooper, System Administrator, AdvancedMD
What Are the key features of Autotask PSA for Billing And Invoice Management?
"...They handle the entire customer life-cycle, including sales and marketing, service delivery, contract management, and invoice creation...." Peer review by Travis A, CEO, Information Technology and Services
Hive Platform in Action: Unique Activities
What Are the key features of Hive Platform for Collaboration?
"...Use Zoom for video conferencing by integrating your account to create ad-hoc meetings directly from Hive messaging...." Integrations
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
- See 1 more
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Enhance customer relationships
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Improve visibility
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Improve internal communications
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Acquire customers
- See 1 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Autotask PSA | Hive Platform | |
|---|---|---|
| Peer score | 4.1 | 4.0 |
| Peer insights | 1583 | 113 |
| Top industries |
Information Technology And Services 55.0%
Computer Software 14.0%
Computer & Network Security 11.0%
|
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| SMB and Mid-Market | 91.0% | 0.0% |
| Enterprise | 9.0% | 0.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest Autotask PSA news
Kaseya launches Datto RMM updates at Connect Edge
Kaseya announced updates to Datto RMM, integrating FIPS 140-3 validated cryptography and native Apple MDM. These enhancements aim to improve compliance and simplify endpoint management for MSPs and IT teams. The updates, available from October 2026, provide centralized management for Apple devices and ensure compliance without compromising functionality.
Latest Hive Platform news
Com2uS platform launches AI backend Hive Axyl
Com2uS Platform launched Hive Axyl, an AI-driven game backend platform leveraging Hive's expertise, supporting cross-platform environments and major game engines. It provides an SDK and management console for backend features like authentication and analytics. The platform uses AI to write integration code, reducing repetitive tasks and aiding game developers in transitioning to live services.
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