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Audiense Insights vs Forrester Analytics: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Audiense Insights vs. Forrester Analytics is based on a specific set of business needs and context. The comparison uses 7420 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Audiense Insights and Forrester Analytics

Audiense Insights, Forrester Analytics, ChannelMix, Affinio, etc., belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Audiense Insights covers Social Media Management with Social Media, Engagement Management with Social Media, Advertisement with Social Media, Social Media Marketing with Social Media, etc.

Forrester Analytics focuses on Engagement Management, Account Management, Advertisement with Social Media, Communication Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Audiense Insights

Focus area

Audiense Insights is better than Forrester Analytics for

Software Failure Risk

  • medium

logo Forrester Analytics

Focus area

Forrester Analytics is better than Audiense Insights for

Software Failure Risk

  • medium

About

Audiense Insights | Marketing decisions, adapt your targeting, improve relevancy and drive high

Forrester Analytics | helps you understand and anticipate customers, whether they are consumers or B2B buyers

Age

2011

1983

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

38

127

Total Goals
(we found evidences for)

10

20

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media


engagement management

engaging and following up



social media marketing


communication management

tracking & monitoring communications

sending & publishing communications


segmentation and targeting


competitive intelligence



follower management


campaign management

campaign analytics


content management


community marketing


generation of new leads




influencer marketing


loyalty management

identify target customers



training & onboarding


community building


workflow management






measuring customer satisfaction


measuring net promoter score


customer feedback management

measuring customer satisfaction

measuring net promoter score




lead qualification: technographic


lead qualification

lead qualification: technographic


lifetime value management


contract management


proposal & quote management



sales document management

contract management

proposal & quote management



helpdesk management



international marketing


products & pricelist management


rating and review management



contact list management




knowledge management


business development



channel management



touchpoint management



relationship management



advocacy management



conversion management



customer case management



outbound marketing




performance management



personalized marketing


conference call management



sales call management


trade show marketing





opportunity management




revenue cycle management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve ROI

  • Improve digital and social presence

  • Build brand awareness

  • Grow market share

  • Enhance customer relationships

  • Launch new products

  • Improve brand engagement

  • Scale best practices

  • Improve internal communications

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Scale best practices

  • Enter new markets internationally or locally

  • Establish thought leadership

  • Improve digital and social presence

  • Improve brand engagement

  • Improve stakeholder relations

  • Increase customer life time value

  • Build brand awareness

  • Launch new products

  • Manage risk

  • Improve efficiency

  • Improve internal communications

  • Improve consistency

  • Increase average basket value

  • Improve visibility

  • See 17 more

Top Channels

Channels Used

  • social media

  • mobile

  • Instagram

  • e-mail

  • phone calls

  • video

  • user generated content

  • blogs

  • website

  • chat

  • promotions

  • offline

  • Facebook

  • omnichannel

  • display advertisement

  • mobile app

  • review sites

  • Amazon

  • point of sale

  • Twitter

  • trade shows

  • events

  • channel partners

  • print media

  • newspaper

  • mass media

  • LinkedIn

  • text SMS

  • on premises

  • newsletter

  • mobile ads

  • Pinterest

  • games

  • television

  • radio

  • Doubleclick

  • Slack

  • Skype

  • coupons

  • Snapchat

  • Netflix

  • Glassdoor

  • See 39 more
  • social media

  • mobile

  • Instagram

  • e-mail

  • phone calls

  • video

  • user generated content

  • blogs

  • website

  • chat

  • promotions

  • offline

  • Facebook

  • omnichannel

  • display advertisement

  • mobile app

  • review sites

  • Amazon

  • point of sale

  • Twitter

  • trade shows

  • events

  • channel partners

  • print media

  • newspaper

  • mass media

  • LinkedIn

  • text SMS

  • on premises

  • newsletter

  • mobile ads

  • Pinterest

  • games

  • television

  • radio

  • Doubleclick

  • Slack

  • Skype

  • coupons

  • Snapchat

  • Netflix

  • Glassdoor

  • See 39 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting