Chatmeter Platform Overview

Chatmeter-platform enhances customer engagement through AI-driven brand intelligence. Reputation management solutions are transformed for better connectivity with customers.

Use Cases

Customers recommend Social Media Management, Rating And Review Management, Reputation Management, as the business use cases that they have been most satisfied with while using Chatmeter Platform.

Other use cases:

  • Engagement Management
  • Communication Management
  • Competitive Intelligence
  • Workflow Management
  • Customer Feedback Management
  • Products & Pricelist Management
  • Content Publishing
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Chatmeter Platform.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Consistency
  • Increase Customer Life Time Value
  • Grow Market Share
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Chatmeter Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Chatmeter Platform works with different mediums / channels such as Social Media, Offline, and On Premises,

Chatmeter Platform's features include SEO, Dashboard, Alerts: Popups & Notifications, etc.

Reviews

"Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locati...ons. We look forward to continuing to work with Chatmeter." - Colin Jeffries

Chatmeter Platform, NiceJob, Rannko, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatmeter Platform

Top Industries

  • Restaurants
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chatmeter Platform is popular in Restaurants, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Chatmeter Platform Use Cases

How can Chatmeter Platform optimize your Social Media Management Workflow?

Chatmeter Platform provides social media management capabilities encompassing monitoring, engagement, and sentiment analysis. The platform consolidates social media activity from multiple channels into a unified dashboard for streamlined oversight. The platform's limitations include the lack of social scheduling functionality for multiple locations.
"...and we can do/see all the things from reviews to social media engagements and sentiments, latest reviews on all the platforms from Facebook to Google business...." Peer review by Gourav M, Software Engineer, Computer Software

What makes Chatmeter Platform ideal for Rating And Review Management?

Chatmeter Platform assists businesses in managing online reviews and local business listings, which ultimately impacts revenue. It offers a centralized dashboard for review management, competitor benchmarking, and analysis of review sentiment through AI-powered tools. A limitation is that Chatmeter primarily focuses on online review management and may not be suitable for businesses needing comprehensive marketing solutions.
"...The company created a local brand visibility score that combines reputation, social media and local SEO elements: customer activity levels, listing accuracy, rankings, customer ratings, and local competitors all factor into the score...." Study: Brands are failing voice search optimization in 3 key areas

What makes Chatmeter Platform ideal for Reputation Management?

How can Chatmeter Platform optimize your Engagement Management Workflow?

What makes Chatmeter Platform ideal for Communication Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chatmeter Platform solved their Reviews and Reputation needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries
Chatmeter Platform testimonial

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer
Chatmeter Platform testimonial

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey
CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries
Chatmeter Platform testimonial

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer
Chatmeter Platform testimonial

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey

Case Studies

COMPANY CASE STUDIES
Chatmeter Platform case study
Case Study Brookshire Brothers

Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.

Read More
Chatmeter Platform case study
Case Study A&W

How A&W Captures 25% Increase in 5-star Reviews on Google in Six Months with Chatmeter

Read More
Chatmeter Platform case study
Case Study Duffy’s

How Duffy’s partnered with Chatmeter to increase their online visibility and stand out from the competition.

Read More

Video

Chatmeter Testimonial: Hospitality Restaurant Group

Video Thumbnail

Frequently Asked Questions(FAQ)

for Chatmeter Platform

What is Chatmeter Platform?

Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence.

Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.

Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.

What is Chatmeter Platform used for?

Chatmeter Platform is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Social Media Management, Rating And Review Management and Reputation Management .

What are the top features of Chatmeter Platform?

SEO, Dashboard and Alerts: popups & Notifications are some of the top features of Chatmeter Platform.

Who uses Chatmeter Platform?

Chatmeter Platform is used by Restaurants, Internet and Retail among other industries.

What are Chatmeter Platform alternatives?

NiceJob, Rannko, Experience.Com and Press Ganey are popular alternatives for Chatmeter Platform.

Where is Chatmeter Platform located?

Chatmeter Platform is headquartered at 225 Broadway, Suite 1700, San Diego, CA 92101, US.
lightning

Peers used Chatmeter Platform for social media management and rating and review management

Chatmeter Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)

Software Failure Risk Guidance

?

for Chatmeter Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatmeter Platform

Chatmeter News

Chatmeter announced the release of Local Pages 2.0 - MarTech Cube

Chatmeter, the leader in multi-location intelligence, today announced the release of Local Pages 2.0, a new cutting-edge solution designed to help ...

28 Jun 2024 - source

Chatmeter Profile

Company Name

Chatmeter

Company Website

https://www.chatmeter.com

HQ Location

225 Broadway, Suite 1700, San Diego, CA 92101, US

Employees

51-100

Social

Financials

SERIES A