Chatmeter Platform Overview

This is a summary of the comprehensive capabilities and benefits of Chatmeter Platform based on over 1970 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Chatmeter Platform, NiceJob, Rannko, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Chatmeter Platform is right for your needs? Our Cuspera AI engine can evaluate how Chatmeter Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Chatmeter Platform supports business goals such as:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enhance Customer Relationships

Chatmeter Platform can help you with many activities, such as Social Media Management, Rating And Review Management, Reputation Management, Engagement Management, Communication Management, etc. It can help manage these activities if you use Social Media Offline and On Premises for these needs. As a solution, Chatmeter Platform's capabilities include SEO, Dashboard, Alerts: Popups & Notifications, etc.

Chatmeter Platform Restaurants Vertical is its biggest customer base.

Reviews

"I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. " - Dan Kealey

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Chatmeter Platform solved their Reviews and Reputation needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Chatmeter Platform.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Consistency
  • Increase Customer Life Time Value
  • Grow Market Share
See all business priorities See less business priorities

Use Cases

Peers recommend Social Media Management , Rating And Review Management , Reputation Management , as the business use cases that they have been most satisfied while using Chatmeter Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Social Media Management with Social Media

3.32/5

Read Reviews (93)

"...Also, the service's social media posting tool is as easier to use than other services like Hootsuite...."
social media analytics

3.27/5

Read Reviews (36)

"...Trust Chatmeter s comprehensive Analytics & Reporting platform to provide key insights from clicks, impressions, phone call requests, driving directions, photo views, and more...."
engaging on social media

3.74/5

Read Reviews (18)

"...and we can do/see all the things from reviews to social media engagements and sentiments, latest reviews on all the platforms from Facebook to Google business...."
monitoring social media

3.64/5

Read Reviews (11)

"...Then track in-post activity, view at-a-glance social stats, monitor trending hashtags and keywords, and benchmark competitor activity. ..."
scheduling post to social media

2.60/5

Read Reviews (8)

"...This goes the same for social posting and listening...."
managing social media account

2.92/5

Read Reviews (4)

"...Manage Your Multiple Social Accounts with Ease...."
Rating And Review Management

4.92/5

Read Reviews (74)

"...We love the way Chatmeter allows us to manage our online reviews from one easy portal...."
Reputation Management with Offline and On Premises

4.92/5

Read Reviews (68)

"...All brands today need a reputation management strategy to help you grow your online presence and build trust with consumers...." Online Business Partnership
PEER EXPERIENCES
Social Media Management with Social Media

3.32/5

Read Reviews (93)

"...Also, the service's social media posting tool is as easier to use than other services like Hootsuite...." Peer review by Loyd M, Freelance Writer, Marketing and Advertising
social media analytics

3.32/5

Read Reviews (36)

engaging on social media

3.32/5

Read Reviews (18)

monitoring social media

3.32/5

Read Reviews (11)

scheduling post to social media

3.32/5

Read Reviews (8)

managing social media account

3.32/5

Read Reviews (4)

Rating And Review Management

4.92/5

Read Reviews (74)

"...We love the way Chatmeter allows us to manage our online reviews from one easy portal...." Peer review by Administrator
Reputation Management with Offline and On Premises

4.92/5

Read Reviews (68)

"...All brands today need a reputation management strategy to help you grow your online presence and build trust with consumers...." Online Business Partnership

37+ more Business Use Cases

Our AI advisor, Wyz, harnessed 1970 insights from peers and experts to help you assess how these Chatmeter Platform use cases fit your Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer
CUSTOMERS TESTIMONIALS

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer

Case Studies

COMPANY CASE STUDIES
Case Study A&W

How A&W Captures 25% Increase in 5-star Reviews on Google in Six Months with Chatmeter

Read More
Case Study Duffy’s

How Duffy’s partnered with Chatmeter to increase their online visibility and stand out from the competition.

Read More
Case Study ALCO Management

How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.

Read More

Frequently Asked Questions(FAQ)

for Chatmeter Platform

What is Chatmeter Platform?

Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence.

What is Chatmeter Platform used for?

Chatmeter Platform is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Social Media Management, Rating And Review Management and Reputation Management .

What are the top features of Chatmeter Platform?

SEO, Dashboard and Alerts: popups & Notifications are some of the top features of Chatmeter Platform.

Who uses Chatmeter Platform?

Chatmeter Platform is used by Restaurants, Internet and Retail among other industries.

What are Chatmeter Platform alternatives?

NiceJob, Rannko, Experience.Com and Press Ganey are popular alternatives for Chatmeter Platform.

Where is Chatmeter Platform located?

Chatmeter Platform is headquartered at 225 Broadway, Suite 1700, San Diego, CA 92101, US.

Popular Business Setting

for Chatmeter Platform

Top Industries

  • Restaurants
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Peers used Chatmeter Platform to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for Chatmeter Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
SEO

4.62/5

Read Reviews (105)
Dashboard

4.50/5

Read Reviews (68)
Alerts: popups & Notifications

3.84/5

Read Reviews (18)
Templates

4.50/5

Read Reviews (15)
Personalization

4.19/5

Read Reviews (12)
FEATURES RATINGS AND REVIEWS
SEO

4.62/5

Read Reviews (105)
Dashboard

4.50/5

Read Reviews (68)
Alerts: popups & Notifications

3.84/5

Read Reviews (18)
Templates

4.50/5

Read Reviews (15)
Personalization

4.19/5

Read Reviews (12)

IT and Other Capabilities

for Chatmeter Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (93)
Data Import

3.97/5

Read Reviews (134)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.34/5

Read Reviews (93)
Data Import

3.97/5

Read Reviews (134)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5

Read Reviews (140)
Chat Support

4.48/5

Read Reviews (21)
Email Support

4.31/5

Read Reviews (14)
Phone Support

4.03/5

Read Reviews (20)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.53/5

Read Reviews (140)
Chat Support

4.48/5

Read Reviews (21)
Email Support

4.31/5

Read Reviews (14)
Phone Support

4.03/5

Read Reviews (20)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (11)
Analytics

4.13/5

Read Reviews (179)
Custom Reports

4.11/5

Read Reviews (321)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.12/5

Read Reviews (11)
Analytics

4.13/5

Read Reviews (179)
Custom Reports

4.11/5

Read Reviews (321)

Software Failure Risk Guidance

?

for Chatmeter Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatmeter Platform

Vendor Profile Details

Company Name

Chatmeter

Company Website

https://www.chatmeter.com

HQ Location

225 Broadway, Suite 1700, San Diego, CA 92101, US

Employees

51-100

Social

Financials

SERIES A