Chatmeter Platform Overview

Chatmeter addresses the challenge of managing brand reputation across multiple locations with its AI-powered solutions. By leveraging advanced brand intelligence, it enables businesses to gain deep insights into customer preferences and feedback. This platform is particularly effective for multi-location businesses, offering tools that streamline the process of gathering and analyzing customer reviews. Chatmeter's Pulse AI technology plays a pivotal role in transforming reputation management, providing actionable insights that can lead to increased revenue with less effort. Its focus on understanding customer needs helps businesses tailor their strategies effectively, ensuring a more personalized and impactful customer engagement.

Use Cases

Customers recommend Social Media Management, Rating And Review Management, Reputation Management, as the business use cases that they have been most satisfied with while using Chatmeter Platform.

Other use cases:

  • Engagement Management
  • Communication Management
  • Competitive Intelligence
  • Workflow Management
  • Customer Feedback Management
  • Products & Pricelist Management
  • Content Publishing
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Chatmeter Platform.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Consistency
  • Increase Customer Life Time Value
  • Grow Market Share
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Chatmeter Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Chatmeter Platform works with different mediums / channels such as Social Media. Offline. and On Premises.

Chatmeter Platform's features include SEO, Dashboard, Alerts: Popups & Notifications, etc. and Chatmeter Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Chatmeter Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Chatmeter has saved us tons of time in our efforts to respond to reviews in every corner of the internet. Their customer service is truly top notch, they are always helping, engaging, and informative. 10/10 would recommend!" - ALCO Management

Chatmeter Platform, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Chatmeter-platform enhances customer engagement through AI-driven brand intelligence. Reputation management solutions are transformed for better connectivity with customers.

Popular Business Setting

for Chatmeter Platform

Top Industries

  • Restaurants
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chatmeter Platform is popular in Restaurants, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Chatmeter Platform Use Cases

What benefits does Chatmeter Platform offer for Social Media Management?

How does Chatmeter Platform facilitate Rating And Review Management?

How can Chatmeter Platform enhance your Reputation Management process?

What solutions does Chatmeter Platform provide for Engagement Management?

What solutions does Chatmeter Platform provide for Communication Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chatmeter Platform solved their Reviews and Reputation needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

ALCO Management

Chatmeter has saved us tons of time in our efforts to respond to reviews in every corner of the internet. Their customer service is truly top notch, they are always helping, engaging, and informative. 10/10 would recommend! Testimonial By ALCO Management
Chatmeter Platform testimonial

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey
Chatmeter Platform testimonial

Mary Perkins

Digital Media Associate

Brookshire Brothers

Working with the Chatmeter team has been the best benefit above all. The account reps have taken a genuine interest in helping Brookshire Brothers improve and grow, and they’re always quick to help however they can. I work with quite a few vendors, and they 100% take the cake. Testimonial By Mary Perkins
CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

ALCO Management

Chatmeter has saved us tons of time in our efforts to respond to reviews in every corner of the internet. Their customer service is truly top notch, they are always helping, engaging, and informative. 10/10 would recommend! Testimonial By ALCO Management
Chatmeter Platform testimonial

Dan Kealey

Director of Marketing & New Business Development

Pawn America

I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey
Chatmeter Platform testimonial

Mary Perkins

Digital Media Associate

Brookshire Brothers

Working with the Chatmeter team has been the best benefit above all. The account reps have taken a genuine interest in helping Brookshire Brothers improve and grow, and they’re always quick to help however they can. I work with quite a few vendors, and they 100% take the cake. Testimonial By Mary Perkins

Case Studies

Internet

Case Study Brightview

How Brightview partnered with Chatmeter to improve BrightView’s online reputation, visibility, and patient satisfaction.

Retail

Case Study Pawn America

How Pawn America partnered with Chatmeter to improve the company’s reputation.

Hospital & Health Care

CASE STUDY BrightView

BrightView, a healthcare provider, improved their online reputation by 20% using Chatmeter's platform. They received over 250 new reviews and gained more insights into customer sentiment.

Restaurants

Case Study Duffy’s

How Duffy’s partnered with Chatmeter to increase their online visibility and stand out from the competition.

Restaurants

Case Study A&W

How A&W Captures 25% Increase in 5-star Reviews on Google in Six Months with Chatmeter

Retail

Case Study Brookshire Brothers

Brookshire Brothers partnered with Chatmeter to increase their online visibility and protect their brand’s reputation through an all-in-one local SEO platform.

Video

Chatmeter Testimonial: Hospitality Restaurant Group

Video Thumbnail

Frequently Asked Questions(FAQ)

for Chatmeter Platform

What is Chatmeter Platform?

Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence.

Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.

Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.

What is Chatmeter Platform used for?

Chatmeter Platform is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Social Media Management, Rating And Review Management and Reputation Management .

What are the top features of Chatmeter Platform?

SEO, Dashboard and Alerts: popups & Notifications are some of the top features of Chatmeter Platform.

Who uses Chatmeter Platform?

Chatmeter Platform is used by Restaurants, Internet and Retail among other industries.

What are Chatmeter Platform alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Chatmeter Platform.

Where is Chatmeter Platform located?

Chatmeter Platform is headquartered at 225 Broadway, Suite 1700, San Diego, CA 92101, US.
lightning

Peers used Chatmeter Platform for social media management and rating and review management

Chatmeter Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)

Software Failure Risk Guidance

?

for Chatmeter Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatmeter Platform

Chatmeter, Inc. News

Chatmeter announced the release of Local Pages 2.0 - MarTech Cube

Chatmeter, the leader in multi-location intelligence, today announced the release of Local Pages 2.0, a new cutting-edge solution designed to help ...

Chatmeter, Inc. Profile

Company Name

Chatmeter, Inc.

Company Website

https://www.chatmeter.com

HQ Location

225 Broadway, Suite 1700, San Diego, CA 92101, US

Employees

51-100

Social

Financials

SERIES A