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Compare Alloy Software vs Jira Service Management

Comparison Summary

For Alloy Software vs Jira Service Management comparison, Our AI algorithm looked at 1535 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Alloy Software and Jira Service Management to solve their respective business needs.

Pros and cons of Alloy Software and Jira Service Management

Alloy Software is more suited to businesses that require Helpdesk Management and Workflow Management with Mobile where as Jira Service Management is focused towards Helpdesk Management and Workflow Management .

logo Alloy Software

Focus area

Software Failure Risk

  • medium

logo Jira Service Management

Focus area

Jira Service Management is better than Alloy Software for

Software Failure Risk

  • medium

About

Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure

Jira Service Management | flexible, collaborative ITSM solution...

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

38

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


workflow management


knowledge management


sales document management

contract management


social media management

social media analytics


products & pricelist management


category management



customer feedback management

measuring customer satisfaction



communication management

sending & publishing communications


training & onboarding


engagement management


community building


meeting management


sales call management

meeting management


content management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • See 3 more
  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more
  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting