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Compare Alloy Software vs Giva

Comparison Summary

For Alloy Software vs Giva comparison, Our AI algorithm looked at 1608 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Alloy Software and Giva to solve their respective business needs.

Pros and cons of Alloy Software and Giva

Alloy Software is more suited to businesses that require Helpdesk Management and Workflow Management with Mobile where as Giva is focused towards Helpdesk Management with Mobile and Customer Feedback Management with Mobile .

Both Alloy Software and Giva are Help Desk software, peers recommend Alloy Software for knowledge management where as Giva is more known for helpdesk management and customer feedback management .

logo Alloy Software

Focus area

Alloy Software is better than Giva for

Software Failure Risk

  • medium

logo Giva

Focus area

Giva is better than Alloy Software for

Software Failure Risk

  • low

About

Alloy Software - Powerful Customer-Driven IT Software, IT infrastructure

Cloud Customer Service Software | Giva

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

25

Total Goals
(we found evidences for)

6

5

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


workflow management


knowledge management


sales document management

contract management


social media management

social media analytics


products & pricelist management


category management



customer feedback management

measuring customer satisfaction



competitive intelligence


rating and review management


contact list management


engagement management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • See 3 more
  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • mobile

  • mobile app

  • phone calls

  • e-mail

  • offline

  • point of sale

  • See 3 more
  • mobile

  • mobile app

  • phone calls

  • e-mail

  • offline

  • point of sale

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting