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EvantoDesk vs Giva: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for EvantoDesk medium Failure Risk for Giva low
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Comparison Summary

This comparison report of EvantoDesk vs. Giva is based on a specific set of business needs and context. The comparison uses 1015 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing EvantoDesk and Giva

EvantoDesk, and Giva belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

EvantoDesk covers Knowledge Management with Website, Workflow Management with E-Mail, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Giva focuses on Helpdesk Management with Mobile, Customer Feedback Management with Mobile, Workflow Management with Mobile, Knowledge Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo EvantoDesk

Focus area

Software Failure Risk

  • medium

logo Giva

Focus area

Giva is better than EvantoDesk for

Software Failure Risk

  • low

About

EvantoDesk Simple Help Desk and Customer Service ...

Cloud Customer Service Software | Giva

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

14

25

Total Goals
(we found evidences for)

2

5

Top Processes

Evidences indicate better relative satisfaction

knowledge management

Read Reviews (15)

Read Reviews (10)

workflow management

Read Reviews (14)

Read Reviews (12)

customer feedback management

Read Reviews (6)

Read Reviews (65)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (58)

helpdesk management

Read Reviews (5)

Read Reviews (76)

collaboration

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (4)

Read Reviews (7)

contract management

Read Reviews (4)

Read Reviews (6)

communication management

Read Reviews (3)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (4)

competitive intelligence

Read Reviews (1)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (6)

contact list management

Read Reviews (0)

Read Reviews (3)

engaging and following up

Read Reviews (0)

Read Reviews (2)

engagement management

Read Reviews (0)

Read Reviews (3)

engaging and following up

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Build brand awareness

  • Acquire customers

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • mobile

  • mobile app

  • phone calls

  • e-mail

  • offline

  • point of sale

  • See 3 more

  • mobile

  • mobile app

  • phone calls

  • e-mail

  • offline

  • point of sale

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting