EvantoDesk Overview
Here’s the scoop on EvantoDesk! We've gathered over 196 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
EvantoDesk, DeskXpand, ProProfs Help Desk, Giva, Zoom Virtual Agent, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if EvantoDesk is right for your needs? Our Cuspera AI engine can evaluate how EvantoDesk fits your specific business needs, industry, and context. Get your personalized assessment report today.
EvantoDesk supports business activities such as:
- Knowledge Management
- Workflow Management
- Customer Feedback Management
- Helpdesk Management
- Collaboration
EvantoDesk can help you with many business goals, such as Build Brand Awareness, and Acquire Customers. It can help manage these activities if you use Website User Generated Content Blogs etc. for these needs. As a solution, EvantoDesk's capabilities include Ticketing, Alerts: Popups & Notifications, Widgets, etc.
EvantoDesk Food & Beverages Vertical is its biggest customer base.
Reviews
"...Are you sure you want to remove this category from the knowledge base?..." EvantoDesk Support
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well EvantoDesk solved their Help Desk needs. Cuspera uses 196 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Build Brand Awareness and Acquire Customers are the most popular business priorities peers achieved using EvantoDesk.
Use Cases
Peers recommend Knowledge Management , Workflow Management , Customer Feedback Management , as the business use cases that they have been most satisfied while using EvantoDesk.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Knowledge Management with Website, User Generated Content and Blogs |
4.78/5 ★ |
"...Are you sure you want to remove this category from the knowledge base?..." EvantoDesk Support |
| Workflow Management with E-Mail |
4.80/5 ★ |
"...Automatic Workflows..." EvantoDesk Support |
| Customer Feedback Management |
4.56/5 ★ |
"...Be sure you are delivering incredible customer support by turning on our customer survey plug-in...." Tour of EvantoDesk Simple Help Desk and Customer Service Software |
| PEER EXPERIENCES | |
|---|---|
| Knowledge Management with Website, User Generated Content and Blogs |
4.78/5 ★ |
"...Are you sure you want to remove this category from the knowledge base?..." EvantoDesk Support |
|
| Workflow Management with E-Mail |
4.80/5 ★ |
"...Automatic Workflows..." EvantoDesk Support |
|
| Customer Feedback Management |
4.56/5 ★ |
"...Be sure you are delivering incredible customer support by turning on our customer survey plug-in...." Tour of EvantoDesk Simple Help Desk and Customer Service Software |
|
7+ more Business Use Cases
Our AI advisor, Wyz, harnessed 196 insights from peers and experts to help you assess how these EvantoDesk use cases fit your Help Desk needs.
Popular Business Setting
for EvantoDesk
Top Industries
- Food & Beverages
- Marketing and Advertising
- Information Technology and Services
Popular in
- Small Business
Peers used EvantoDesk to Build brand awareness and Acquire customers
EvantoDesk Alternatives
Peer and Expert Opinion on Features
for EvantoDesk
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (31) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Widgets | Read Reviews (6) |
| Personalization | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (31) |
| Alerts: popups & Notifications | Read Reviews (10) |
| Widgets | Read Reviews (6) |
| Personalization | Read Reviews (5) |
IT and Other Capabilities
for EvantoDesk
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (10) |
| Data Export | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (49) |
| Chat Support | Read Reviews (5) |
| Phone Support | Read Reviews (2) |
| Email Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (4) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (22) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for EvantoDesk
Top Failure Risks for EvantoDesk
Vendor Profile Details
Company Name
Evantodesk
Company Website
https://evantodesk.com/HQ Location
Employees
02-10
Social
Financials
NA
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