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Compare Alchemer vs Qualtrics

Comparison Summary

For Alchemer vs Qualtrics comparison, Our AI algorithm looked at 16208 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Alchemer and Qualtrics to solve their respective business needs.

logo Alchemer

Focus area

  • customer feedback management
  • Engagement Management with Website

Alchemer is better than Qualtrics for

logo Qualtrics

Focus area

  • customer feedback management
  • Engagement Management

Qualtrics is better than Alchemer for

About

Online Survey Software that helps you transform to a truly customer-centric organization

Survey, Research & Experience Management Software | Qualtrics

Age

2006

2002

Financials

Seed

M&A

Business Need

Total Processes
(we found evidences for)

69

109

Total Goals
(we found evidences for)

15

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


social media management

social media analytics

scheduling post to social media

engaging on social media



workflow management




sales document management

contract management

proposal & quote management


contact list management

creating contact list


lead qualification: technographic

lead qualification: demographic


products & pricelist management


sales review & feedback


campaign management

campaign monitoring



rating and review management


competitive intelligence


generation of new leads


segmentation and targeting




courses & assessment

create learning path




community marketing


lifetime value management


loyalty management

identify target customers

customise loyalty program



community building


knowledge management


business development


account management


customer case management


referral management



sales call management

meeting management


pipeline management




motivation management




trade show marketing




category management



reputation management



international marketing


advocacy management


relationship management



conference call management


performance management





follower management



sales quota management


personalized marketing



compliance & governance



bundling of products


opportunity management


sales incentive management


obligation management


touchpoint management




discount management


promotion management


redemption management


billing and invoice management



subscription management



influencer management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Increase sales & revenue

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve ROI

  • Establish thought leadership

  • Improve internal communications

  • Manage risk

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Establish thought leadership

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Launch new products

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Business Setting