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Alchemer Enterprise Feedback Management Platform vs Qualtrics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Alchemer Enterprise Feedback Management Platform vs. Qualtrics is based on a specific set of business needs and context. The comparison uses 16262 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Alchemer Enterprise Feedback Management Platform and Qualtrics

Alchemer Enterprise Feedback Management Platform, Qualtrics, SmartSurvey, Qualtrics CoreXM, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Alchemer Enterprise Feedback Management Platform covers Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

Qualtrics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management, Market Research, etc.

"We saw a 10x increase in our eNPS, putting us well above the national average for employee engagement. " - Tor S

"With our annual survey, we only find out about dissatisfied customers when it’s too late. This damages customer relationships and, over time, we risk losing them. " - Abdul Dezkam

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Alchemer Enterprise Feedback Management Platform

Focus area

Software Failure Risk

  • low

logo Qualtrics

Focus area

Qualtrics is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk

  • low

About

Online Survey Software that helps you transform to a truly customer-centric organization

Survey, Research & Experience Management Software | Qualtrics

Age

2006

2002

Financials

SEED

SERIES C

Business Need

Total Processes
(we found evidences for)

71

109

Total Goals
(we found evidences for)

16

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up




communication management

sending & publishing communications

tracking & monitoring communications


training & onboarding


social media management

social media analytics

scheduling post to social media

engaging on social media



workflow management




contact list management


products & pricelist management


sales document management

contract management

proposal & quote management


lead qualification: technographic

lead qualification: demographic


competitive intelligence




campaign management


rating and review management


sales review & feedback


segmentation and targeting



generation of new leads




courses & assessment

create learning path



sales call management

meeting management


community marketing


lifetime value management


loyalty management

identify target customers

customise loyalty program


business development



community building



knowledge management


customer case management




motivation management





account management


international marketing


category management



reputation management



advocacy management


trade show marketing


relationship management



conference call management


performance management




follower management



sales quota management


personalized marketing



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Grow market share

  • Establish thought leadership

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Launch new products

  • Improve stakeholder relations

  • Improve digital and social presence

  • Improve internal communications

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more
  • e-mail

  • social media

  • offline

  • phone calls

  • promotions

  • website

  • trade shows

  • events

  • video

  • chat

  • mobile

  • review sites

  • user generated content

  • blogs

  • Twitter

  • causes and charity

  • Amazon

  • point of sale

  • Facebook

  • display advertisement

  • Slack

  • print media

  • magazine

  • movies

  • text SMS

  • G2crowd

  • LinkedIn

  • mobile app

  • on premises

  • Instagram

  • games

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting