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Compare 8x8 Business Phone vs Smart PBX

Failure Risk Guidance Security Report ?

Failure Risk for 8x8 Business Phone medium Failure Risk for Smart PBX low
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Comparison Summary

For 8x8 Business Phone vs Smart PBX comparison, Our AI algorithm looked at 2369 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 8x8 Business Phone and Smart PBX to solve their respective business needs.

Pros and cons of 8x8 Business Phone and Smart PBX

8x8 Business Phone is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Phone Calls where as Smart PBX is focused towards Sales Call Management with Phone Calls and Collaboration with Video .

logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than Smart PBX for

Software Failure Risk

  • medium

logo Smart PBX

Focus area

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

Smart PBX | Virtual Phone System | Smart Choice US

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

20

Total Goals
(we found evidences for)

6

1

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (134)

Read Reviews (46)

call recording

Read Reviews (97)

Read Reviews (45)

call analytics

Read Reviews (3)

Read Reviews (0)

collaboration

Read Reviews (65)

Read Reviews (10)

helpdesk management

Read Reviews (51)

Read Reviews (2)

conference call management

Read Reviews (47)

Read Reviews (8)

communication management

Read Reviews (33)

Read Reviews (7)

tracking & monitoring communications

Read Reviews (20)

Read Reviews (0)

sending & publishing communications

Read Reviews (11)

Read Reviews (6)

contact list management

Read Reviews (16)

Read Reviews (4)

contacts history

Read Reviews (8)

Read Reviews (4)

sales document management

Read Reviews (9)

Read Reviews (4)

contract management

Read Reviews (6)

Read Reviews (2)

proposal & quote management

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (8)

Read Reviews (0)

social media analytics

Read Reviews (8)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (1)

workflow management

Read Reviews (4)

Read Reviews (0)

revenue cycle management

Read Reviews (3)

Read Reviews (1)

engagement management

Read Reviews (2)

Read Reviews (1)

content sharing

Read Reviews (0)

Read Reviews (6)

content management

Read Reviews (0)

Read Reviews (6)

content sharing

Read Reviews (0)

Read Reviews (6)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more

  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting