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8x8 Business Phone vs Natterbox: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of 8x8 Business Phone vs. Natterbox is based on a specific set of business needs and context. The comparison uses 2294 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing 8x8 Business Phone and Natterbox

8x8 Business Phone, Natterbox, 3CX Phone System, Smiddle, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

8x8 Business Phone covers Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

Natterbox focuses on Sales Call Management with Phone Calls, Contact List Management with Phone Calls, Engagement Management with Phone Calls, Coaching with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than Natterbox for

Software Failure Risk

  • medium

logo Natterbox

Focus area

Natterbox is better than 8x8 Business Phone for

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

Natterbox: Telephony for Salesforce

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

35

26

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


sales call management



helpdesk management


conference call management


communication management

tracking & monitoring communications

sending & publishing communications


contact list management


sales document management

contract management

proposal & quote management


social media management

social media analytics



training & onboarding


workflow management



revenue cycle management


engagement management

engaging and following up



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Establish thought leadership

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • mobile

  • e-mail

  • promotions

  • chat

  • See 4 more
  • phone calls

  • offline

  • point of sale

  • mobile

  • e-mail

  • promotions

  • chat

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting