Portway Handling
- Transportation/Trucking/Railroad
- Medium
Lisbon, Portugal
Portway Handling manages over 6,000 flights a month at four airports in Portugal. Before Zello, they struggled with lost messages... and no record of communications, risking delays and compliance issues. Zello's push-to-talk and AI Digests now connect all teams in real time and provide searchable, timestamped records. Managers use daily AI Digests to review operations and spot areas for improvement. Portway now responds faster to airline requests and ensures every flight meets tight turnaround times.
YRC Worldwide
- Transportation/Trucking/Railroad
- Large
Overland Park, USA
YRC Worldwide needed a new push-to-talk solution after Nextel shut down. High phone costs and limited network coverage made communication... hard for dispatchers and drivers. YRC chose ZelloWork for its lower pricing, 24/7 support, and compatibility with 11,000 devices. Zello runs on any network and works with advanced smartphones, improving coverage and device options. Drivers now use phones with scanners and can access message history, making communication easier and safer.
TNT Express
- Transportation/Trucking/Railroad
- Large
Sydney, Australia
Zello helped TNT Express switch from analog radios to a digital push-to-talk app. New Australian laws required TNT to upgrade... their communication tools. Zello created a custom "Do not disturb" feature for drivers. TNT installed 2,500 ZelloWork licenses on Motorola devices. Drivers now deliver freight without interruptions. The solution is easy to use and works with old hardware.
PrimeFlight Aviation
- Transportation/Trucking/Railroad
- Large
Sugar Land, USA
PrimeFlight Aviation used Zello to improve airport communications. The company replaced 300 expensive voice plans with Zello’s push-to-talk app. This... sped up how teams handled special service requests, like wheelchair assistance. Dispatchers could reach all terminals instantly, instead of using four different radios or phones. Zello’s channels let PrimeFlight customize communications for each airport. The switch saved money and made operations more flexible.
Crossroads Courier
- Transportation/Trucking/Railroad
- Small
St. Louis, USA
Zello Work helped Crossroads Courier improve real-time communication for its couriers and staff. The company switched from another push-to-talk service... to Zello for better audio clarity and cost savings. Employees use Zello across all business areas, benefiting from features like message history and higher voice quality. Crossroads Courier requested new features, and Zello implemented most of them, including longer call alerts and contact search. The solution supports dispatch, management, and warehouse teams.
ComTrans
- Transportation/Trucking/Railroad
- Medium
Phoenix, USA
ComTrans needed a new push-to-talk solution after the Nextel network shut down. They chose Zello for its reliability and ability... to work on any carrier or Wi-Fi. Zello enabled a bring your own device policy, letting staff use personal devices and cutting hardware costs. The admin console made it easy to manage users and devices. The history feature helped dispatchers review calls between drivers and dispatch. ComTrans now runs Zello on about 400 devices across its fleet.
Commonwealth Worldwide Limo
- Transportation/Trucking/Railroad
- Medium
Boston, USA
ZelloWork replaced Nextel for Commonwealth Worldwide Limo, supporting over 400 employees. The company needed a reliable push-to-talk solution for 300+... Android devices after Sprint ended Nextel service. ZelloWork offered secure, encrypted communication and an admin console for easy management. Dispatchers use Zello to send work orders and route info to chauffeurs instantly. The upgrade ensured uninterrupted service and improved communication between drivers and the office.
Zello helped zTrip improve communication for its RideKC Freedom paratransit service. Drivers and dispatchers faced problems with outdated Nextel phones... and constant radio chatter. Zello provided clear, reliable voice communication and a centralized Dispatch Hub. This reduced unnecessary conversations and let dispatchers focus on their jobs. Passengers now enjoy a quieter, more comfortable ride.
TNT Express
- Transportation/Trucking/Railroad
- Very Large
Sydney, Australia
TNT Express needed to replace analog two-way radios due to new Australian laws. The company wanted instant, reliable communication for... drivers, especially during missed deliveries or overloaded routes. Zello created a custom "Do not disturb" feature for TNT, letting drivers mute radios while inside customer buildings. TNT deployed 2,500 ZelloWork licenses on Motorola rugged devices. Drivers found Zello easy to use and effective for team communication.
Bonded Transportation
- Transportation/Trucking/Railroad
- Small
Pensacola, USA
Bonded Transportation used Zello to cut dispatcher phone calls by 25-30%. Dispatchers now focus more on customers and solve problems... faster. Zello’s push-to-talk app improved response times and reduced missed calls. Drivers use Zello’s photo feature for proof of delivery. The company keeps its 100% on-time service record and protects drivers on the road. Zello helps Bonded provide better customer service and safer operations.
A-Line Messenger Service
- Transportation/Trucking/Railroad
- Small
USA
Zello helped A-Line Messenger Service save over 200 labor hours each week. The company delivers medical specimens and bio-hazardous materials... in Southern California. Before Zello, drivers and dispatchers struggled with slow, blocked communication using two-way radios. Zello’s Dispatch Hub enabled faster, safer, and more organized messaging. Calls dropped from 225 hours to just 15-20 hours weekly. Staff now use group channels to share critical updates quickly.
PrimeFlight
- Transportation/Trucking/Railroad
- Large
Sugar Land, USA
PrimeFlight needed a faster way to handle special service requests at busy airports. The team switched from 300 traditional voice... plans to Zello’s push-to-talk app. Zello let dispatchers instantly update staff across multiple terminals. This helped PrimeFlight respond quickly to changing needs, like unexpected wheelchair requests. The company saved money and gained flexibility by customizing channels for each airport.
Carey Limousine of Dallas
- Transportation/Trucking/Railroad
- Medium
Dallas, USA
Carey Limousine of Dallas used Zello Dispatch Hub to improve communication between chauffeurs and dispatchers. Before Zello, drivers faced long... wait times and missed calls. The new system let any dispatcher answer calls from a central queue. This reduced wait times and made call handling smoother. Managers could oversee call loads and step in when needed. The result was safer, faster service and happier customers.
24/7 Express Logistics, Inc.
- Transportation/Trucking/Railroad
- Small
Kansas City, USA
24/7 Express Logistics used Zello to improve courier dispatch. Before Zello, dispatchers missed calls and struggled to keep up. Zello... let couriers send photos, texts, and location updates instantly. Dispatchers could share calls and respond faster. The team now communicates in real time and can multitask better. Zello made courier operations more efficient and reliable.
Crossroads Courier
- Transportation/Trucking/Railroad
- Small
St. Louis, USA
Zello helped Crossroads Courier cut response times and lower staffing costs. Drivers and dispatchers used Zello to share urgent delivery... updates fast. The app let dispatchers manage 10-12 conversations at once, so drivers got clear, timely instructions. Crossroads Courier needed half as many driver support staff after using Zello. The company made more accurate, life-saving medical deliveries with Zello’s push-to-talk feature.
ComTrans
- Transportation/Trucking/Railroad
- Medium
Phoenix, USA
ComTrans needed a new push-to-talk solution after the Nextel network shut down. They tested Zello with T-Mobile and found it... more reliable than their previous service. Zello allowed them to use any carrier or Wi-Fi, supporting a bring your own device policy. This reduced device costs and improved flexibility. The admin console and call history features made management easier. ComTrans now runs about 400 devices on Zello, supporting their medical transport operations.
Commonwealth Worldwide Limo
- Transportation/Trucking/Railroad
- Medium
Boston, USA
Zello replaced Nextel for Commonwealth Worldwide Limo, a major luxury transportation company. The IT manager needed a reliable push-to-talk solution... that worked on Sprint and Android devices. Zello’s app was easy to use and worked on over 300 company devices. After a service disruption, they upgraded to ZelloWork for added security and admin controls. Zello now connects chauffeurs and dispatchers, improving communication and operations.
Zello helped zTrip solve communication problems for its RideKC Freedom paratransit service. Drivers and dispatchers faced constant radio chatter and... overlapping conversations using old Nextel phones. Zello provided clear, reliable voice communication and a centralized Dispatch Hub. This reduced unnecessary noise and let dispatchers focus on their jobs. Passengers now enjoy a quieter, more comfortable ride.
TNT Express
- Transportation/Trucking/Railroad
- Very Large
Sydney, Australia
TNT Express needed to replace analog two-way radios due to new Australian laws. The company wanted instant, reliable communication for... drivers, especially during missed deliveries or overloaded routes. Zello created a custom 'Do not disturb' feature for TNT, letting drivers mute radios while inside customer buildings. TNT deployed 2,500 ZelloWork licenses on Motorola rugged devices. Drivers found Zello easy to use and effective for team communication.
ComTrans
- Transportation/Trucking/Railroad
- Medium
Phoenix, USA
ComTrans needed a new push-to-talk solution after the Nextel network shut down. They tested Zello with T-Mobile and found it... more reliable than their previous service. Zello let them use any carrier or Wi-Fi, and supported a bring your own device policy. The admin console made it easy to manage users and devices. ComTrans now runs about 400 devices with Zello, improving communication for their medical transport teams.
Ryanair
- Transportation/Trucking/Railroad
- Very Large
Dublin, Ireland
Zello helped Ryanair achieve a 25-minute plane turnaround by improving team communication. Radios caused delays and over 100 incidents in... nine months. Zello was set up for 6,000 users across 36 airports in less than a week. Now, Ryanair sends over 300,000 voice messages monthly with no communication failures. Safety officers cut investigation time by 70% using Zello’s message audit feature.
Crossroads Courier
- Transportation/Trucking/Railroad
- Small
St. Louis, USA
Zello helped Crossroads Courier reduce response times and staffing costs. During the pandemic, driver expectations rose and hiring became hard.... Zello let dispatchers send messages fast and keep drivers updated. This made medical deliveries safer and more accurate. The company needed fewer support staff and drivers earned more. Zello made team communication simple and reliable.
Commonwealth Worldwide Limo
- Transportation/Trucking/Railroad
- Medium
Boston, USA
Zello replaced Nextel for Commonwealth Worldwide Limo, a major luxury transportation company. The IT manager needed a reliable push-to-talk solution... that worked on Sprint and supported Android devices. Zello’s free app impressed with its reliability and sound quality, leading to deployment on 300+ devices. After a service disruption, the company upgraded to ZelloWork for added security and admin controls. Zello now powers instant communication between chauffeurs and dispatch, improving operations and connectivity.
24/7 Express Logistics, Inc.
- Transportation/Trucking/Railroad
- Small
Kansas City, USA
24/7 Express Logistics used Zello to improve courier dispatch and delivery communications. Before Zello, dispatchers missed calls and struggled to... prioritize tasks. With Zello, couriers send photos, texts, and location markers instantly. Dispatchers share calls, multitask, and respond faster. Zello increased efficiency and made daily operations smoother for the team.
Carey Limousine of Dallas
- Transportation/Trucking/Railroad
- Medium
Dallas, USA
Carey Limousine of Dallas used Zello Dispatch Hub to improve communication between chauffeurs and dispatchers. Before Zello, drivers faced long... wait times and missed calls. The new system let any dispatcher answer calls from a central queue. This reduced wait times and made call handling smoother. Dispatchers could replay messages and manage workloads better. Carey now delivers more timely pick-ups and drop-offs, leading to happier customers.
PrimeFlight Aviation
- Transportation/Trucking/Railroad
- Large
Sugar Land, USA
PrimeFlight Aviation replaced 300 voice plans with Zello’s push-to-talk app. The company needed fast, flexible communication for passenger service requests,... especially for wheelchair assistance at busy airports. Zello let dispatchers instantly update teams across multiple terminals. This improved response times and made communication easier. PrimeFlight also saved money by eliminating hundreds of traditional voice plans.
A-Line Messenger Service
- Transportation/Trucking/Railroad
- Small
USA
A-Line Messenger Service used Zello to improve communication between drivers and dispatchers. Before Zello, phone calls and two-way radios slowed... down their emergency delivery service. With Zello, messages are routed quickly and each driver gets a direct response. This change saved the company over 200 labor hours every week. Staff also use Zello’s management console to create group channels for sharing important updates.
Bonded Transportation
- Transportation/Trucking/Railroad
- Small
Pensacola, USA
Bonded Transportation used Zello to cut phone calls to dispatch by 25-30%. Dispatchers now focus more on customers and solve... problems faster. Zello’s push-to-talk app improved response times and reduced missed calls. Drivers use Zello’s photo feature for proof of delivery. The company keeps its 100% on-time service record and protects drivers on the road. Zello helps Bonded provide better customer service and safer operations.
Henderson County Emergency Services
- Government Administration
- Small
Hendersonville, USA
Henderson County Emergency Services used Zello to improve communication for first responders across 375 square miles in North Carolina. Traditional radio systems... had coverage gaps and were limited by building construction. Zello let the team use WiFi and cellular networks to stay connected, even in hard-to-reach areas. Talk groups on Zello replaced group texts and reduced the need for expensive radio equipment. The team also used Zello to coordinate with other agencies during statewide disaster responses.
Delaware County Emergency Services
- Government Administration
- Medium
Delaware County, USA
Zello helped Delaware County Emergency Services improve communication during the COVID-19 pandemic. The team needed a fast, flexible way to... connect new response centers. Zello's push-to-talk app let them set up secure channels and add users quickly. This reduced the cost and time to build communication networks. The solution expanded radio range and enabled many agencies to work together.
First Responder Organizations (Delaware County Emergency Services, Henderson County Emergency Services, State Guard)
- Government Administration
- Large
USA
Zello helped first responder organizations improve communication range and quality. Traditional radio systems had limited range and poor sound. Zello's... push-to-talk app let teams connect by cell phone and radio gateways. This allowed communication across large areas and in urban settings. Leaders saw wide adoption and better response during emergencies like COVID-19. Teams could create ad hoc channels for dynamic events.
Henderson County Emergency Services
- Government Administration
- Small
Hendersonville, USA
Henderson County Emergency Services covers 375 square miles in North Carolina. Their team faced limits with traditional radio systems, especially... in certain buildings and remote areas. In 2019, they added Zello to connect their radio system with the cloud. Zello lets them use Wi-Fi and cell networks for better coverage. The team now communicates easily during local emergencies and when traveling for disaster aid. Talk groups on Zello replaced group texts and reduced the need for costly radio gear.
Undisclosed military organization
- Government Administration
- Large
ZelloWork was trialed by a military organization to modernize team communications. The teams faced issues with traditional two-way radios, including... limited range and high costs for repeaters. ZelloWork provided features like centralized management, end-to-end encryption, and no distance limits. The proof of concept used Android devices, Windows PCs, and a gateway to legacy radios. The trial was successful, with no installation or usage issues reported. The organization valued ZelloWork's security, privacy, and cost effectiveness.
Delaware County Emergency Services
- Government Administration
- Medium
Delaware County, USA
Delaware County Emergency Services needed a better way to connect new response centers. Their old system required moving heavy radio... equipment and setting up mobile towers. In March 2020, they joined the Zello for First Responders program. They quickly added Zello users and channels for public safety, police, fire, and EMS. This made their team’s communication faster and more flexible during the COVID-19 pandemic.
City of Denton Solid Waste and Recycling Department
- Government Administration
- Medium
Denton, USA
Zello Work helped the City of Denton’s Solid Waste and Recycling Department improve team communication. The department replaced unreliable 3G... push-to-talk phones with Zello Work on rugged Kyocera devices. Staff now enjoy clear audio, reliable connectivity, and instant group communication. The management console makes it easy to organize users and monitor field activity. The switch led to better efficiency, cost savings, and safer operations for 130 employees.
City of Denton Solid Waste and Recycling Department
- Government Administration
- Medium
Denton, USA
Zello Work helped the City of Denton’s Solid Waste and Recycling Department improve team communication. The department replaced unreliable 3G... push-to-talk phones with Zello Work on rugged Kyocera devices. Staff now enjoy clear audio, reliable connectivity, and instant group communication. The solution increased productivity and efficiency for 130 employees. The department also benefits from cost savings and easy management of users and groups.
Undisclosed military organization
- Government Administration
- Medium
ZelloWork was trialed by a military organization to modernize team communications. The teams faced issues with traditional two-way radios, including... limited range and high costs for repeaters. ZelloWork provided features like centralized management, end-to-end encryption, and no distance limits. The organization used ZelloWork on Android devices and Windows PCs, linking to legacy radios. The proof of concept was successful, with no installation or usage issues reported.
Delaware County Emergency Services
- Government Administration
- Medium
Delaware County, USA
Delaware County Emergency Services needed a fast way to connect new response centers during the COVID-19 pandemic. Traditional radio systems... required heavy equipment and setup. The team joined the Zello for First Responders program for free. They quickly added Zello users and channels for public safety, police, fire, and EMS. Zello made communication instant and flexible across urban and suburban areas.
Henderson County Emergency Services
- Government Administration
- Small
Henderson County, USA
Zello helped Henderson County Emergency Services improve communication for first responders across 375 square miles in North Carolina. Traditional radio systems... had coverage gaps and struggled with building interference. The team added Zello to connect their radio system with the cloud. Now, they use Wi-Fi and cell networks to stay in touch, even in hard-to-reach areas. Zello also lets them coordinate with other agencies during statewide disaster responses.
Retail Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
City Furniture
- Retail
- Large
Tamarac, USA
City Furniture used ZelloWork to improve sales associate communication in its 16 Florida stores. The company replaced bulky radios and... wired earpieces with iPads running ZelloWork, making communication faster and easier. ZelloWork runs on WiFi, so City Furniture eliminated cellular data costs. Over 500 staff switched to ZelloWork in just weeks. The new system helped sales associates serve customers better and work more efficiently.
Zello helped Sam’s Club roll out push-to-talk communication to 100,000 associates in just three months. Associates now send over 10... million voice messages each month, improving team communication and member service. Zello’s targeted channels let staff quickly reach the right department, reducing noise and missed messages. Associates can get help, answer questions, and resolve checkout issues faster. Club operations improved and member wait times dropped, boosting morale and service quality.
Zello helped Salling Group, Denmark’s largest retailer, cut customer wait times by 10 minutes. The company replaced in-store doorbells with... Zello Kiosks, letting customers request help via touchscreen. This led to a 33% increase in customer satisfaction and a two-point CSAT boost. Salling Group saved 25% in labor costs by reducing the need for extra sales associates. Employees now send over two million messages monthly using Zello.
Restoration Hardware replaced old two-way radios and cell phones with Zello for in-store communication. The company needed a modern, reliable,... and cost-effective solution that matched its brand image. Zello's push-to-talk feature let employees connect quickly and easily, using iPads and Bluetooth headsets. Employees adapted fast, with no need for extra training. About 800 staff now use Zello across many stores, improving team communication and customer service.
CITY Furniture replaced 1,000 radios with Zello, saving $45,000 each year. Associates now use iPads and Bluetooth earpieces to talk... instantly across 36 showrooms. Zello cut item search time from 8 minutes to 2 minutes, a 75% improvement. The switch removed monthly radio fees and reduced lost or broken devices. Specialized channels help teams connect faster and improve customer service.
Zello helped Salling Group, Denmark’s largest retailer, cut customer wait times by 10 minutes. The company installed Zello Kiosks in... over 1,000 stores, letting customers request help with a touchscreen. This led to a 33% jump in customer satisfaction and a two-point CSAT increase. Salling Group saved 25% in labor costs by reducing the need for extra staff. Employees now send over two million messages monthly using Zello.
Zello helped Restoration Hardware replace outdated two-way radios and cell phones for in-store communication. Employees now use Zello on iPads,... making it easy to connect quickly and reliably. The push-to-talk feature lets staff talk instantly or send alerts if they can't speak. Zello's on-premise server keeps stores connected even without internet. About 800 employees now use Zello across many stores, improving team communication and customer service.
Zello helped Sam’s Club roll out push-to-talk communication to 100,000 associates in just three months. Associates now send over 10... million voice messages each month. Zello’s targeted channels let staff answer member questions quickly and reduce wait times. Managers use Zello to recognize great service and boost morale. The solution improved club operations and enhanced the member experience.
Zello helped CITY Furniture save $45,000 each year by replacing over 1,000 radios with its push-to-talk app. Store associates now... use iPads and Bluetooth earpieces to communicate clearly across 36 showrooms. The time to find an item dropped from 8 minutes to just 2 minutes, improving customer service. Specialized channels cut down on unnecessary chatter and speed up response times. Zello’s easy setup and integration with existing systems made training new hires faster.
Construction Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
LafargeHolcim
- Construction
- Very Large
Zurich, Switzerland
Zello helped LafargeHolcim cut delivery times and save money. Drivers used Zello’s push-to-talk and Dispatch Hub inside their ConcreteDirect app.... This stopped radio fatigue and made calls faster and safer. Dispatchers could answer drivers in order, so no one waited too long. Managers used analytics to move resources and keep drivers safe. LafargeHolcim saw big annual savings and better communication.
Commercial Ready Mix Products, Inc. (CRMP)
- Construction
- Small
Winton, USA
ZelloWork helped Commercial Ready Mix Products, Inc. (CRMP) cut monthly radio tower fees and repairs. CRMP replaced costly two-way radios... with ZelloWork on Samsung tablets for over 120 trucks. Drivers and dispatchers now communicate instantly using push-to-talk, improving response times and productivity. Training drivers took just 10 minutes. CRMP expects to save tens of thousands of dollars each year and plans to expand ZelloWork to more vehicles.
Zello integrated its push-to-talk SDK and Dispatch Hub into Amrize’s ConcreteDirect app. Amrize faced issues with radio fatigue and slow... dispatch response times, causing delivery delays and safety risks. With Zello, drivers and dispatchers used dedicated channels for clear, direct communication. Dispatch response times improved by an average of 5 minutes. Managers gained new analytics to optimize resources and boost driver safety.
Zello integrated its push-to-talk and Dispatch Hub into Holcim's ConcreteDirect app. Holcim faced radio fatigue and slow dispatch response times... with traditional radio systems. Zello's solution enabled one-on-one communication and prioritized urgent calls. This reduced dispatch response times by an average of 5 minutes. Managers gained new analytics to optimize resources and improve driver safety.
Manatt’s, Inc. used Zello to replace their old two-way radio system. The company needed better communication for their drivers and... dispatchers across multiple locations. Zello provided clear, reliable communication with unlimited range. Manatt’s saved $6,000 per year by switching from their leased Motorola system. The rollout was simple and improved team accessibility and safety.
Commercial Ready Mix Products, Inc. (CRMP)
- Construction
- Small
USA
Zello helped Commercial Ready Mix Products, Inc. (CRMP) replace costly two-way radios with a push-to-talk app. CRMP installed Zello on... over 120 tablets for drivers and dispatchers. The company eliminated the need for radio towers, saving tens of thousands of dollars each year. Drivers now communicate instantly, improving response times and productivity. Training drivers on Zello took just 10 minutes. CRMP plans to expand Zello to more trucks this year.
Manatt’s, Inc. used Zello to replace their old two-way radio system. The company needed better communication for their drivers and... dispatchers across multiple locations. Zello provided clear, reliable communication with unlimited range. Manatt’s saved $6,000 per year by switching from Motorola radios. Drivers and managers found Zello easy to use and more accessible than radios.
Zello integrated its push-to-talk SDK and Dispatch Hub into Holcim's ConcreteDirect app. Holcim faced issues with radio fatigue and slow... dispatch response times using traditional radio systems. With Zello, drivers and dispatchers now communicate in a centralized, digital hub. Dedicated channels and call prioritization improved driver safety and reduced distractions. Dispatch response times dropped by an average of 5 minutes, leading to significant annual savings and better resource management.
Hospitality Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
Wyndham Hamilton Park
- Hospitality
- Medium
Florham Park, USA
Zello helped Wyndham Hamilton Park save 75% on recurring communications costs. Staff replaced outdated radios with smartphones and iPod Touch... devices using Zello's push-to-talk app. The hotel became 80% to 85% more efficient compared to previous PTT solutions. Employees liked the clear audio, instant connection, and easy group calls. Money saved was used for Wi-Fi upgrades, improving both guest and staff experience.
W Seattle replaced old two-way radios with Zello's push-to-talk app. Staff used Zello on iPod Touches and smartphones, making communication... easier. The hotel connected Zello to existing radios with an affordable gateway. Zello's management console let them add or remove users quickly. After a year, all staff switched to Zello, retiring two-way radios. The network now supports 68 users across the hotel.
W Seattle replaced old two-way radios with Zello’s push-to-talk app. Staff used Zello on iPod Touches and their own smartphones.... The hotel upgraded Wi-Fi to support the new system. Zello’s management console made it easy to add or remove users. Within a year, nearly all staff switched to Zello, retiring two-way radios. The network now supports 68 users, improving team communication.
Zello helped MorningStar Senior Living improve emergency coordination by 50%. Staff now respond to resident requests 30% faster. Zello replaced... cell phones and radios with one push-to-talk app. Teams use Zello for daily care, maintenance, and emergencies. Staff save 200 steps per day, reducing fatigue. Zello makes communication instant and reliable for better resident care.
W Seattle Hotel replaced old two-way radios with Zello's push-to-talk app. Staff used Zello on iPod Touches and smartphones, making... communication faster and easier. The hotel upgraded its Wi-Fi and used Zello’s radio gateway to connect old radios during the transition. Zello’s management console let them add or remove users quickly. After a year, all staff switched to Zello, retiring two-way radios. The network now supports 68 users.
Zello helped MorningStar Senior Living speed up emergency coordination by 50%. Staff now respond to resident requests 30% faster. Zello... replaced cell phones and radios with one push-to-talk app. Teams use it for caregiving, dining, and maintenance. Staff save 200 steps per day, reducing fatigue. Zello makes communication instant and reliable for better resident care.
Hospital & Health Care Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
Hatzalah of Newark
- Hospital & Health Care
- Small
Newark, USA
Hatzalah of Newark uses Zello to improve emergency response times. The organization provides free ambulance services and medical transport. Zello’s... push-to-talk app enables instant, clear voice communication for their team. Dispatchers can prioritize urgent calls and connect responders quickly. Hatzalah reports saving lives with faster response, sometimes reaching patients in under one minute. Zello’s First Responder Program supports their mission at no cost.
Bud’s Ambulance Service and Daley’s Ambulance Service
- Hospital & Health Care
- Small
Chicago, USA
Bud’s Ambulance Service and Daley’s Ambulance Service needed better team communication in Chicago’s dense urban areas. Radio signals often failed... inside buildings, hurting sound quality and reliability. They joined the Zello for First Responders program and switched to the Zello app. The team now enjoys clearer sound and better range. The Emergency Alert feature lets them quickly notify dispatchers in emergencies. Communication with their main dispatch center is now faster and more reliable.
Bud’s Ambulance Service and Daley’s Ambulance Service
- Hospital & Health Care
- Small
Dolton, USA
Zello helped Bud’s Ambulance Service and Daley’s Ambulance Service improve team communication. The teams serve over 110,000 residents in 12... Chicago-area municipalities. Before Zello, radio signals often dropped or had poor sound quality in urban areas. With Zello, sound quality and range improved. The Emergency Alert feature lets first responders quickly notify dispatchers in emergencies. Teams now communicate more easily with their main dispatch center using the Zello app.
Hatzalah of Newark
- Hospital & Health Care
- Small
Newark, USA
Zello helps Hatzalah of Newark, the largest all-volunteer ambulance service in the US, respond to emergencies faster. The organization uses... Zello’s push-to-talk app for instant, clear voice communication. This technology lets dispatchers and responders connect from anywhere, even in flight. Hatzalah can now respond to calls in under two minutes, saving more lives. Zello’s Dispatch Hub helps prioritize urgent calls and transfer messages quickly.
Utilities Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
Saudi Electricity Company
- Utilities
- Large
Riyadh, Saudi Arabia
Zello helped Saudi Electricity Company cut monthly phone costs for field meter readers from $55 to $8 per reader. The company replaced... personal phones with Zello Enterprise Server, improving reliability and control. Over 1,600 licenses were deployed on company-owned devices. Zello's push-to-talk solution made training easier and reduced missed meter readings. The company saved 30% on monthly communications expenses, redirecting savings to customer service improvements.
Saudi Electricity Company
- Utilities
- Very Large
Riyadh, Saudi Arabia
Zello helped Saudi Electricity Company cut monthly phone costs for over 2000 field meter readers. The company switched from reimbursing... $55 per reader to just $8 per reader by using Zello Enterprise Server. This change saved 30% on monthly communications expenses. Zello also improved reliability, made training easier, and reduced missed meter readings. The savings were used to improve customer service.
Zello helped Saudi Electricity Company cut monthly phone costs for over 2000 field meter readers. The company switched from personal... phones to Zello push-to-talk, reducing costs from $55 to $8 per reader. This change saved 30% on monthly communications expenses. Zello improved communication reliability and made training new readers easier. The company used the savings to enhance customer service.
South Africa Community Action Network (SA CAN)
- Non Profit Organization Management
- Small
South Africa
ZelloWork helped South Africa Community Action Network (SA CAN) save $55,000 in hardware costs and 84% in monthly radio fees. SA CAN replaced... 2-way radios with Zello’s secure push-to-talk app on existing smartphones. This enabled instant, real-time communication for emergency dispatch across 88 agencies. Response times improved and the network became more secure. Zello’s solution worked on multiple devices and supported both paid and free members.
South Africa Community Action Network (SA CAN)
- Non Profit Organization Management
- Small
South Africa
Zello helped South Africa Community Action Network (SA CAN) save $55K in equipment costs and 84% in monthly fees. SA CAN used... ZelloWork to replace costly 2-way radios for emergency dispatch. The solution enabled secure, instant communication across multiple agencies. Response times improved and coordination increased. Criminals can no longer listen in due to Zello’s encrypted network.
South Africa Community Action Network (SA CAN)
- Non Profit Organization Management
- Small
South Africa
Zello helped South Africa Community Action Network (SA CAN) save $55,000 in equipment costs and 84% in monthly fees. SA CAN needed... a secure, affordable way to coordinate emergency dispatches across 88 agencies. Zello replaced costly 2-way radios with a secure app on existing smartphones. This improved response times and allowed simultaneous dispatch to multiple agencies. The encrypted network also stopped criminals from listening in.
Computer Software Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
HubSpot
- Computer Software
- Large
Cambridge, USA
ZelloWork helped HubSpot manage communications at its INBOUND event, which hosted over 21,000 attendees. HubSpot needed a reliable, easy-to-use push-to-talk... app for a BYOD environment. ZelloWork replaced bulky radios and supported many devices and accessories. The app enabled fast, clear communication for security, IT, and event teams. After a successful rollout, HubSpot now uses ZelloWork for all major events.
ZelloWork replaced radios for HubSpot’s INBOUND event, supporting 21,000 attendees and thousands of staff. HubSpot needed a reliable, easy-to-use communication... tool for security and event teams. ZelloWork enabled BYOD, worked on Wi-Fi and any carrier, and supported many devices and headsets. The setup allowed fast user import, flexible channels, and clear sound. Post-event surveys praised ZelloWork’s sound quality and ease of use. HubSpot now uses ZelloWork for all major events.
ZelloWork helped HubSpot manage communications at its INBOUND event, which hosted 21,000 attendees and thousands of staff. HubSpot needed a... reliable, easy-to-use push-to-talk solution that worked on any device and supported BYOD. ZelloWork replaced bulky radios and carrier-limited apps, offering flexible channels and user roles. Users praised ZelloWork for its sound quality, ease of use, and playback features. HubSpot now uses ZelloWork for all major events.
Food & Beverages Case Studies and Customer Success Stories with Zello Push-to-Talk Mobile App
Tasty Fresh Food Co.
- Food & Beverages
- Medium
Melbourne, Australia
Tasty Fresh Food Co. replaced $150,000 worth of radios with Zello’s app. Their fleet of 160 vans now uses Zello... for instant, reliable communication across Australia. The app lets van managers respond to messages safely and at their convenience. Zello’s features helped Tasty Fresh onboard staff quickly and adapt channels on the fly. The switch brought teams together and supported business expansion.
Zello helped Tasty Fresh Food Co. replace $150,000 worth of radios with a single app. The company operates 160 vans... across Australia, serving fresh food quickly to workers. Before Zello, their radio system failed in mountainous areas and caused missed messages. With Zello, managers communicate easily, even when busy, using message playback and group channels. Onboarding was fast and simple. Zello brought teams together and supported Tasty Fresh's rapid expansion.
Cisco
- Information Technology And Services
- Very Large
San Jose, USA
Cisco used ZelloWork at Live! 2017, their largest customer event, with over 16,000 attendees. They needed a modern, cost-effective alternative... to two-way radios for team communication. ZelloWork enabled staff to use their own smartphones and tablets, supporting real-time, reliable audio across two large venues. The solution allowed easy group and private conversations, reducing unnecessary chatter. Cisco saved 99% of the previous year's radio rental costs by switching to ZelloWork.
Cisco
- Information Technology And Services
- Very Large
San Jose, USA
Cisco used ZelloWork to replace two-way radios at their Live! 2017 event. The event had over 16,000 attendees and 350... support staff across two large venues. ZelloWork enabled real-time, reliable team communication on personal devices, supporting a BYOD policy. Cisco saved 99% of the previous radio rental costs. The solution allowed easy user management and channel setup for different teams.
Cisco used ZelloWork to replace two-way radios at their largest customer event, Cisco Live! 2017. The event had over 16,000... attendees and required coordination across two venues. ZelloWork enabled real-time, clear audio communication on personal devices, supporting a BYOD policy. Cisco saved 99% of the previous year's radio costs by switching to ZelloWork. The solution allowed easy user management and channel setup, improving team coordination and reducing unnecessary chatter.
Zello helped Ryanair achieve a 25-minute plane turnaround by improving team communication. Radios caused delays and over 100 incidents in... nine months. Zello was set up for 6,000 users in 36 airports in less than a week. Now, Ryanair sends over 300,000 voice messages monthly with no communication failures. Safety officers cut investigation time by 70% using Zello's message audit feature.
Global Security switched from two-way radios and cellphones to Zello's push-to-talk app on Samsung Galaxy smartphones. This change let over... 100 security guards use just one device, cutting costs and making work easier. Zello offered reliable, fast, and private communication with clear audio and no network failures. The admin tools made managing users and groups simple. The company now supports patrols and emergency response with Zello, and even local police joined their network for emergencies.
Global Security switched from two-way radios and cellphones to Zello's push-to-talk app on Samsung Galaxy smartphones. This change let security... guards carry just one device, cutting costs and making work easier. Zello offered reliable, fast, and private communication with clear audio and easy group management. The company saw no network failures or performance issues after a year. Local police joined their Zello network for emergency backup.
How ICE and CBP Use Free Walkie-Talkie App Zello to Power Their Operations
ICE and CBP officials are using Zello, a free walkie-talkie app, to coordinate operations, highlighting its role in government activities despite previous controversies.