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Xactly Connect: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Xactly Connect
Brand: Xactly Connect
Rating: 4.0 (423 reviews)

4.02 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(423)

Sales Performance Management Platform with an Open, Standards-Based API For Seamless Data Integration

Xactly Connect Overview

Xactly-Connect integrates sales data with CRM, ERP, HCM, and more. Incentive compensation processes are automated and executed seamlessly.

Use Cases

Customers recommend Performance Management, Sales Commission Management, Forecasting, as the business use cases that they have been most satisfied with while using Xactly Connect.

Other use cases:

Helpdesk Management
Payment Management
Sales Incentive Management
Motivation Management
Relationship Management
Competitive Intelligence
Public Relations

See all use cases See less use cases

Business Priorities

Scale Best Practices and Improve ROI are the most popular business priorities that customers and associates have achieved using Xactly Connect.

Other priorities:

Increase Sales & Revenue
Improve Stakeholder Relations
Improve Efficiency
Acquire Customers
Enter New Markets Internationally Or Locally
Grow Market Share
Manage Risk

See all business priorities See less business priorities

Xactly Connect Use-Cases and Business Priorities: Customer Satisfaction Data

Xactly Connect works with different mediums / channels such as User Generated Content. and Blogs.

Xactly Connect's features include Calculator, and Dashboard. and Xactly Connect support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Xactly Connect analytics capabilities include Analytics, and Custom Reports.

Reviews

"Xactly has taken the area of sales compensation to a different level we're not just talking about the pay, we're talking about how we go to market, we're talking about sales strategy and how we support our sales organization." - Ely Lai

Peer review evidence (same sources as the product rating summary)

"...Headquartered in San Jose, California, Xactly (NYSE: XTLY) is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management...." Customers Unlock the Power and Potential of their Data with Xactly Connect

"...It's more than calculating commissions......" Testimonial by Justin Ritchie, Sr. Director, Sales Operations, Strategy, Cox Automotive

"...Subscribe to our blog Stay up to date with the latest sales, forecasting, and planning tips, best practices, and more. ..." 4 Top IT Needs and How Xactly Connect Solves Them

Xactly Connect, SalesScreen, Performyard, Lattice, LogicMonitor Platform, etc., all belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Xactly Connect

Top Industries

Mechanical or Industrial Engineering
Computer Software
Automotive

Popular in

Large Enterprise
Enterprise

Xactly Connect is popular in Mechanical Or Industrial Engineering, Computer Software, and Automotive and is widely used by Large Enterprise, and Enterprise,

Xactly Connect Customer wins, Customer success stories, Case studies

What Are the key features of Xactly Connect for Performance Management?

How can Xactly Connect optimize your Sales Commission Management Workflow?

What Are the key features of Xactly Connect for Payment Management?

11 buyers and buying teams have used Cuspera to assess how well Xactly Connect solved their Sales Performance Management needs. Cuspera uses 423 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

CUSTOMERS	TESTIMONIALS
Ely Lai Vice President, Finance Shared Services DocuSign	Xactly has taken the area of sales compensation to a different level we're not just talking about the pay, we're talking about how we go to market, we're talking about sales strategy and how we support our sales organization. Testimonial By Ely Lai
Joshua Baxter Configuration Manager Western Union	Now that we have the ICM part nailed down, it has freed up our team's time to attack the next objective. We're looking into Xactly's territory management, planning, and quota setting methodologies. Testimonial By Joshua Baxter
Meredith Schmidt SVP, Global Revenue Operations Salesforce	Xactly has been able to scale with our growth while helping us drive the desired sales behavior...and providing the flexibility to easily make plan changes in a dynamic marketplace. Testimonial By Meredith Schmidt

CUSTOMERS	TESTIMONIALS
Ely Lai Vice President, Finance Shared Services DocuSign	Xactly has taken the area of sales compensation to a different level we're not just talking about the pay, we're talking about how we go to market, we're talking about sales strategy and how we support our sales organization. Testimonial By Ely Lai
Joshua Baxter Configuration Manager Western Union	Now that we have the ICM part nailed down, it has freed up our team's time to attack the next objective. We're looking into Xactly's territory management, planning, and quota setting methodologies. Testimonial By Joshua Baxter
Meredith Schmidt SVP, Global Revenue Operations Salesforce	Xactly has been able to scale with our growth while helping us drive the desired sales behavior...and providing the flexibility to easily make plan changes in a dynamic marketplace. Testimonial By Meredith Schmidt

Highspot - Computer Software - Medium

Seattle, USA

Highspot used Xactly Incent to help sales reps understand their compensation plans. Managers used dashboards to show reps which deals would maximize their earnings. During remote work, this helped bo...ost motivation and performance. One rep earned more than his annual target in a single month. Real-time commission visibility increased seller retention and revenue, even during high industry turnover.

TIBCO Software - Information Technology And Services - Large

Palo Alto, USA

Xactly Incent helped TIBCO Software automate its incentive compensation management for over 1,400 employees in 25 currencies. Before Xactly, TIBCO struggled with manual processes, delayed payments, a...nd resource inefficiencies. With Xactly, employees now access real-time commission data on any device. The solution reduced internal resource needs and improved payout accuracy. TIBCO also gained benchmarking insights and streamlined document approvals.

SThree - Human Resources - Large

London, UK

SThree, a global recruitment firm, automated its sales compensation with Xactly Incent. The company replaced a legacy system and spreadsheets, reducing risk and administrative time. SThree gained bet...ter accuracy, control, and transparency in compensation. The team can now track commissions on mobile devices and use modeling tools to plan payouts. Xactly enabled robust reporting and improved motivation across SThree’s global workforce.

Vodafone New Zealand - Telecommunications - Large

Auckland, New Zealand

Vodafone New Zealand used Xactly’s sales performance management platform to automate incentive compensation. Manual processing time dropped from two days to a few minutes. Sales teams gained daily tr...acking and live dashboards, replacing old spreadsheets. Payment accuracy rose to over 98%. The commissions team’s NPS score shifted from negative to positive. Leaders now use analytics to align sales behavior with company goals.

Cox Automotive - Automotive - Large

Atlanta, USA

Cox Automotive used Xactly to automate its sales compensation process. Before, the team spent too much time on manual data integration and calculations. With Xactly Connect, they automated data flows... and compensation, freeing up time for strategic work. Sales reps now see their quotas and payouts clearly. The company eliminated manual entry and can inspire better performance with accurate, timely payments.

Flowserve - Manufacturing - Very Large

Irving, USA

Xactly Incent helped Flowserve unify sales data and speed up validation. Jeremy Franks, sales operations manager, used Xactly Connect to pull data into Power BI. This let his team compare and validat...e records from multiple sources on one dashboard. The new process made reporting faster and easier. Flowserve now plans to expand with more Xactly tools.

Peers used Xactly Connect for performance management and sales commission management

Xactly Connect Competitors

More Xactly Connect Alternatives...

Xactly Connect Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	2.62/5 ★ Read Reviews (3)
Analytics	4.45/5 ★ Read Reviews (47)
Custom Reports	4.31/5 ★ Read Reviews (48)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	2.62/5 ★ Read Reviews (3)
Analytics	4.45/5 ★ Read Reviews (47)
Custom Reports	4.31/5 ★ Read Reviews (48)

Xactly Connect Integrations

Xactly Connect integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.34/5 ★

Read Reviews (26)

Data Export

4.28/5 ★

Read Reviews (17)

Software Failure Risk Guidance

for Xactly Connect

Overall Risk Meter

Low Medium High

Top Failure Risks for Xactly Connect

Xactly News

Executive 25/01/2026

Xactly Strengthens C-Suite with Appointment of Chief Technology Officer and Chief Product Officer to Accelerate AI-Driven Innovation | Xactly

Xactly has promoted Kandarp Desai to Chief Technology Officer and Christopher Li to Chief Product Officer. These appointments are part of Xactly's strategy to enhance its AI-driven revenue platform and strengthen its executive team. Desai and Li will focus on advancing technology and product strategy to drive innovation and customer value.

Executive 19/01/2026

Xactly Strengthens C - Suite with Appointment of Chief Technology Officer and Chief Product Officer to Accelerate AI - Driven Innovation

Xactly has promoted Kandarp Desai to Chief Technology Officer and Christopher Li to Chief Product Officer. These appointments aim to enhance Xactly's AI-driven revenue platform and align technology and product strategies. Desai will focus on advancing AI and platform architecture, while Li will drive product innovation and customer value. The leadership changes support Xactly's growth and innovation goals.

Product 10/12/2025

Xactly Unveils New AI Agents to Optimize GTM Strategy

Xactly has launched Incent AI Agents to enhance sales performance management by optimizing incentive compensation programs. These AI-powered tools improve agility and operational efficiency for SPM practitioners and provide sellers with insights into performance and commissions. The agents leverage Xactly's proprietary data and AI architecture to offer a collaborative, intuitive experience, aligning sales teams with strategic priorities.

Product 08/12/2025

Xactly Unveils New AI Agents to Transform Incentive Compensation Management and Optimize Go-to-Market Strategy

Xactly has launched Incent AI Agents on its Intelligent Revenue Platform, enhancing sales performance management by automating incentive compensation processes. These AI agents offer SPM practitioners tools for rapid program design and performance optimization, while sellers gain insights into their earnings and can manage compensation queries. This innovation leverages Xactly's proprietary data to drive revenue growth with agility and precision.

More Xactly Connect News...

Xactly Profile

Company Name

Xactly

Company Website

https://www.xactlycorp.com/

Year Founded

2005

HQ Location

505 S. Market St., San Jose, CA 95113

Employees

501-1000

Social

Financials

M&A