Tender Support Overview
This is a summary of the comprehensive capabilities and benefits of Tender Support based on over 75 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Tender Support, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Tender Support is right for your needs? Our Cuspera AI engine can evaluate how Tender Support fits your specific business needs, industry, and context. Get your personalized assessment report today.
Tender Support supports business activities such as:
- Collaboration
- Knowledge Management
- Engaging And Following Up
- Helpdesk Management
- Engaging On Social Media
It can help manage these activities if you use User Generated Content Blogs and E-Mail for these needs.
Reviews
"...Multiple members of the organization are able to collaborate on customer service and support efforts...." Peer review by User
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Tender Support solved their Help Desk needs. Cuspera uses 75 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Use Cases
Peers recommend Collaboration , Knowledge Management , Engaging And Following Up , as the business use cases that they have been most satisfied while using Tender Support.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration |
4.34/5 ★ |
"...Multiple members of the organization are able to collaborate on customer service and support efforts...." Peer review by User |
| Knowledge Management with User Generated Content, Blogs and E-Mail |
4.15/5 ★ |
"...Help desk, forums, knowledge base, email and happier customers. ..." Tender Support Better Customer Support Software: Help Desk, Knowledge Base, Forums |
| Engaging And Following Up |
3.27/5 ★ |
"...Tender automatically reminds you to follow up at the right time so you don't have to. ..." Tender Support Better Customer Support Software: Help Desk, Knowledge Base, Forums |
| PEER EXPERIENCES | |
|---|---|
| Collaboration |
4.34/5 ★ |
"...Multiple members of the organization are able to collaborate on customer service and support efforts...." Peer review by User |
|
| Knowledge Management with User Generated Content, Blogs and E-Mail |
4.15/5 ★ |
"...Help desk, forums, knowledge base, email and happier customers. ..." Tender Support Better Customer Support Software: Help Desk, Knowledge Base, Forums |
|
| Engaging And Following Up |
3.27/5 ★ |
"...Tender automatically reminds you to follow up at the right time so you don't have to. ..." Tender Support Better Customer Support Software: Help Desk, Knowledge Base, Forums |
|
IT and Other Capabilities
for Tender Support
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (31) |
| Chat Support | Read Reviews (4) |
| Email Support | Read Reviews (2) |
| Phone Support | Read Reviews (2) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (7) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Tender Support
Top Failure Risks for Tender Support
Vendor Profile Details
Company Name
ENTP
Company Website
http://entp.com/HQ Location
Employees
11-50
Financials
PRIVATE
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