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Sogolytics is popular in Education, Financial Services, and Hospital & Health Care industries and is widely used by Small Business, Mid Market, and Enterprise.
Integrations
Sogolytics Product Overview
Sogolytics offers a secure experience management platform for creating surveys that measure engagement and gather feedback. It enhances customer retention, predicts issues, and provides insights through comprehensive analytics and multi-channel distribution.
How satisfied the customers are with Sogolytics use-cases
Reviews
"Tutorial videos made getting started with the surveys a snap. And anytime I’ve had issues with a survey, the support team has been responsive with precisely the answers I needed. The customization options are fantastic! Being able to have conditiona...l questions really helps narrow results. We’ve utilized SoGoSurvey to secure new business and expand our business." - Jeannie Rose
"Ease of running reports and downloading the results. In addition, the level of detail available in the reporting helps us get to know more about our customers’ technology preferences. The ease with which we can combine or clone surveys. Excellent cu...stomer service. Any time I’ve encountered an issue, it’s been resolved within a few hours." - Jennifer Turner
Sogolytics Customer Insights, Testimonials and Case Studies
How can Sogolytics enhance your Customer Feedback Management process?
How does Sogolytics facilitate Engagement Management?
How does Sogolytics address your Helpdesk Management Challenges?
How does Sogolytics facilitate Communication Management?
What is Sogolytics?
Sogolytics is a Comprehensive and Secure Experience Management Platform that creates surveys to measure employee engagement and customer experience, collect product feedback, and conduct market research. It helps to enhance customer relationships, and acquire customers.
Sogolytics assists in predicting and mitigating issues before they are escalated. It collects data from key interactions to educate experience holes and trouble spots enhancing customer and employee experience to improve brand loyalty, predict churn, and grow the business. It additionally improves customer retention by closing the loop with an integrated case management system and delivers powerful insights, from segmentation to sentiment analysis.
Some of its features include the collection of customer feedback at every touchpoint, tackling the challenges of recruiting and retention, offering engaging survey design, multi-channel distribution, and complete analytics, creating and launching self-scoring quizzes in minutes and gaining instant insights and more.
What is Sogolytics used for?
What are the top features of Sogolytics?
Who uses Sogolytics?
What are Sogolytics alternatives?
Where is Sogolytics located?
11 buyers and buying teams have used Cuspera to assess how well Sogolytics solved their Customer Feedback Management needs. Cuspera uses 5410 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
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Tutorial videos made getting started with the surveys a snap. And anytime I’ve had issues with a survey, the support team has been responsive with precisely the answers I needed. The customization options are fantastic! Being able to have conditional questions really helps narrow results. We’ve uti...lized SoGoSurvey to secure new business and expand our business. |
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Ease of running reports and downloading the results. In addition, the level of detail available in the reporting helps us get to know more about our customers’ technology preferences. The ease with which we can combine or clone surveys. Excellent customer service. Any time I’ve encountered an issue..., it’s been resolved within a few hours. |
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User-friendly, SoGoSurvey has great functionalities in terms of data analysis. Testimonial By Christian Tesch |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Jeannie Rose Materials Magician Ulysses Learning |
Tutorial videos made getting started with the surveys a snap. And anytime I’ve had issues with a survey, the support team has been responsive with precisely the answers I needed. The customization options are fantastic! Being able to have conditional questions really helps narrow results. We’ve uti...lized SoGoSurvey to secure new business and expand our business. |
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Jennifer Turner Web Content Editor Washington Metropolitan Area Transit Authority |
Ease of running reports and downloading the results. In addition, the level of detail available in the reporting helps us get to know more about our customers’ technology preferences. The ease with which we can combine or clone surveys. Excellent customer service. Any time I’ve encountered an issue..., it’s been resolved within a few hours. |
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Christian Tesch Business Analyst Hellmann Worldwide Logistics |
User-friendly, SoGoSurvey has great functionalities in terms of data analysis. Testimonial By Christian Tesch |
Welcome to Sogolytics!
Peers used Sogolytics for customer feedback management and engagement management
Sogolytics Competitors
Sogolytics Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (894) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (208) |
| Custom Reports | Read Reviews (894) |
Sogolytics Integrations
Sogolytics integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Sogolytics
Overall Risk Meter
Top Failure Risks for Sogolytics
Sogolytics News
Sogolytics Profile
HQ Location
2291 Wood Oak Drive, Suite 300, Herndon, VA 20171
Employees
251-500
Social
Financials
PRIVATE
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