Twilio Segment Engage Overview
Twilio Engage empowers marketers to create personalized omnichannel campaigns. It enhances customer acquisition, conversion, and retention for brand growth.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Twilio Segment Engage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Twilio Segment Engage.
Twilio Segment Engage Use-Cases and Business Priorities: Customer Satisfaction Data
Twilio Segment Engage works with different mediums / channels such as Social Media. Facebook. Website etc.
Twilio Segment Engage's features include Personalization, Micro Customer Segmenting, Ticketing, etc. and Twilio Segment Engage support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Twilio Segment Engage analytics capabilities include Analytics, and Custom Reports.
Reviews
"With Twilio Segment, we can get visibility into the complete environment in which our cameras are being used. We can see how and when cameras are being used, and also when people within the club are accessing the recordings. Ultimately, we’re workin...g towards gaining a complete picture of how people within a club are connected. And this will be game changing in terms of how we communicate and engage different stakeholders in a relevant and timely manner." - Rasmus Nilsson
Peer review evidence (same sources as the product rating summary)
"...Using Twilio Segment to combine pre-purchase data with previous transactional data in Looker such as number of lifetime rentals or the neighborhood where the user parks most frequently SpotHero was able to better understand which users were engaging with a particular feature and how they were engaging with it. ..." Case Study SpotHero
"...We're dumping our marketing data (website, hubspot, UX, ads, etc), sales data, help desk, and finance platform into a data warehouse so we can build a custom DMP for various business functions...." Peer review by Martin L
"...Customer insights and analytics. NAMER. Education and Publishing Services. ..." Case Study edX
Twilio Segment Engage, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Twilio Segment Engage
Top Industries
- Internet
- Information Technology and Services
- Events Services
Popular in
- Small Business
- Mid Market
- Enterprise
Twilio Segment Engage is popular in Internet, Information Technology And Services, and Events Services and is widely used by Small Business, Mid Market, and Enterprise.
Twilio Segment Engage Customer wins, Customer success stories, Case studies
How efficiently Does Twilio Segment Engage manage your Engagement Management?
What makes Twilio Segment Engage ideal for Advertisement?
How can Twilio Segment Engage optimize your Communication Management Workflow?
How does Twilio Segment Engage address your Competitive Intelligence Challenges?
How can Twilio Segment Engage optimize your Products & Pricelist Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well Twilio Segment Engage solved their Customer Data Platform needs. Cuspera uses 1454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
With Twilio Segment, we can get visibility into the complete environment in which our cameras are being used. We can see how and when cameras are being used, and also when people within the club are accessing the recordings. Ultimately, we’re working towards gaining a complete picture of how people... within a club are connected. And this will be game changing in terms of how we communicate and engage different stakeholders in a relevant and timely manner. |
|
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
|
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Rasmus Nilsson Paid Marketing Manager Veo Technologies |
With Twilio Segment, we can get visibility into the complete environment in which our cameras are being used. We can see how and when cameras are being used, and also when people within the club are accessing the recordings. Ultimately, we’re working towards gaining a complete picture of how people... within a club are connected. And this will be game changing in terms of how we communicate and engage different stakeholders in a relevant and timely manner. |
|
Jordan Dietch VP of Product Management, CraftJack |
With Twilio Engage, we are able to do the work of three or four different tools, all in one centralized platform. We are able to bring transactional conversation and personalized marketing messages all into Twilio Engage for greater efficiency. Testimonial By Jordan Dietch |
|
Zalora |
with Segment in the picture, we are able to fully recognize the user, across the entire journey and serve up a consistent customer experience. Testimonial By Zalora |
SDLC Corp - Technology - Medium
SDLC Corp's Pulastya AI handles customer calls on existing Twilio numbers | Dealroom.co
Lendi Group - Financial Services - Large
Lendi lifts loan lodgement with AI agents & Twilio
Frequently Asked Questions (FAQ)
What buyers ask before choosing Twilio Segment Engage
What is Twilio Segment Engage?
Twilio Engage is the marketing solution that combines the power of a native customer data platform (CDP) and native multichannel in order to enable businesses to deliver data-driven personalization and promote efficient growth.
What is Twilio Segment Engage used for?
What are the top features of Twilio Segment Engage?
Who uses Twilio Segment Engage?
What are Twilio Segment Engage alternatives?
Where is Twilio Segment Engage located?
Peers used Twilio Segment Engage for engagement management and advertisement
Twilio Segment Engage Competitors
Twilio Segment Engage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (188) |
| Custom Reports | Read Reviews (234) |
Twilio Segment Engage Integrations
Twilio Segment Engage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Twilio Segment Engage
Software Failure Risk Guidance
?for Twilio Segment Engage
Overall Risk Meter
Top Failure Risks for Twilio Segment Engage
Twilio Inc. News
Twilio to Announce Third Quarter 2026 Results on October 29, 2026
Twilio will announce its third quarter 2026 financial results on October 29, 2026, after market close. A conference call will follow to discuss the results with investors and analysts.
Unified Customer Communications: Twilio Voice, SMS, and WhatsApp meet Salesforce | Twilio
Twilio has integrated its Voice, SMS, and WhatsApp services with Salesforce, enhancing contact centers with omnichannel communication capabilities. The integration provides real-time call transcription, carrier-grade telephony, and seamless communication within Salesforce's platform, improving agent productivity and customer experience.
Twilio Achieves Branded Calling on AT&T, T-Mobile, Verizon | Twilio
Twilio has expanded its Branded Calling service to include AT&T, alongside existing support from T-Mobile and Verizon. This integration allows businesses to display a verified branded name, logo, and call reason on recipients' devices, enhancing trust and engagement. The service aims to improve call answer rates and extend brand recognition across multiple communication channels.
A malicious npm package is targeting developers integrating Twilio's APIs for telecom network applications. The package disguises itself as a security tool, posing a threat to secure app development.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
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Financials
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