Real-World Case Studies and Customer Success Stories with ScriptRunner

ScriptRunner helped Dehner automate IT processes across 135 stores and over 5,500 employees. The company faced slow, manual onboarding and complex script management. ScriptRunner enabled 75% faster e...mployee onboarding and saved over 500 working hours each year. Automation improved IT security, compliance, and allowed IT staff to focus on innovation. Dehner extended SAP SuccessFactors integration and achieved full process coverage with ScriptRunner.
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ScriptRunner helped Energie Südbayern automate IT tasks and empower their helpdesk team. The company used ScriptRunner to centralize scripts, simplify delegation, and reduce the need for global admin... rights. Helpdesk satisfaction increased, and standard tasks like password reminders are now automated, cutting down on support calls. ScriptRunner saved at least 100 hours for the IT team. The solution improved security, traceability, and made IT work more appealing for staff.
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ScriptRunner helped Rhenus Logistics automate IT operations across 70 countries. The company faced security and efficiency challenges as their IT infrastructure grew. ScriptRunner provided a centrali...zed automation platform, improving security and compliance with SOX and NIST standards. Rhenus automated over 400 scripts and 240 actions, cut rollout time for new locations from months to weeks, and enabled secure delegation for helpdesk and end users. Manual scripting was eliminated, freeing up IT resources and improving daily operations.
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ScriptRunner helped the City of Munich automate IT tasks and improve efficiency. The city used ScriptRunner to centralize PowerShell scripts and reduce redundant work. This made it easier to fix serv...er problems and improved software stability. Automation saved time and kept quality consistent for tasks like granting Active Directory access. Security improved because backups and log collection no longer required special access rights. The IT team plans to expand automation, including testing SSH access to Linux.
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ScriptRunner helped BEIT modernize its complex IT infrastructure. The company automated user management and routine tasks, reducing the workload for support teams. ScriptRunner enabled staff with lit...tle PowerShell knowledge to safely perform tasks. BEIT doubled managed user accounts without hiring more staff. The onboarding process became faster and more secure. Management saw better quality and security in IT operations without higher personnel costs.
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ScriptRunner helped Aurubis AG automate IT administration after migrating to Microsoft 365. The company needed to centralize processes but also allow local flexibility. ScriptRunner used PowerShell s...cripts for standardized tasks and role assignments. This reduced admin workload, improved security, and let the helpdesk handle more tasks. Aurubis created a central script repository, making scripts easy to share and use across locations.
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ScriptRunner helped Bechtle AG automate IT operations. The company faced high workloads and needed more efficiency. ScriptRunner let Service Desk staff run PowerShell tasks without extra system right...s. Staff used a simple web interface to do tasks safely and quickly. Bechtle AG saw 30% time savings for 2nd and 3rd level support. They also lowered costs and improved security. The solution freed up resources for new IT projects.
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ScriptRunner helped Inventx automate IT tasks and close the gap between project teams and IT operations. The company created over 500 automation actions in 36 months. ScriptRunner enabled help desk u...sers to handle cases without script knowledge. The platform improved workflow, increased employee satisfaction, and relieved project teams. Integration with ix.Cloud and REST API allowed end-to-end automation and easy script management.
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ScriptRunner helped Hirslanden automate IT tasks across its hospital network. The team replaced isolated solutions with a flexible platform for Active Directory and user management. Automation led to... faster problem handling and reduced workload. Over 90% of users reported higher satisfaction. Self-services became 95% automated, with 50% requiring no manual intervention. Hirslanden saw major cost savings and improved staff satisfaction.
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ScriptRunner helped Barmherzige Brüder, a large Bavarian hospital network, modernize and automate its IT operations. The hospital used ScriptRunner to centralize IT management, automate user and mail...box migrations, and improve security by reducing access rights. Staff now use one account across all facilities, making work easier and more efficient. Automation led to faster processes, cost savings, and higher productivity. Monthly automated reports help IT managers find inactive users, saving money and keeping systems organized.
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ScriptRunner helped Brose automate IT tasks and save over 4,000 hours. Brose faced challenges balancing central IT control with local admin needs. ScriptRunner enabled secure, granular self-service f...or local IT without high-level privileges. The solution reduced manual, repetitive work and empowered more users to act independently. Brose now enjoys safer, more efficient IT operations and plans to expand automation further.
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ScriptRunner helped Star-shl, a Dutch healthcare provider, automate identity and access management. Manual tasks like onboarding, offboarding, and password resets became faster and easier. The IT tea...m connected ScriptRunner with Active Directory and Jira, improving security and audit readiness. Employees can now reset passwords without admin rights. Auditors are satisfied with the traceable, compliant system. Star-shl meets strict healthcare data standards.
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ScriptRunner helped Dundee Precious Metals automate IT tasks and save over 1,000 hours in six months. The IT team used ScriptRunner to manage 1,400 accounts and integrate SAP SuccessFactors and Servi...ceNow. ScriptRunner's monitoring features gave clear visibility into script execution and results. The team reduced manual work, empowered IT admins, and improved troubleshooting speed. Employees now have more time for value-adding activities and fewer support tickets.
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ScriptRunner helped Josefs-Gesellschaft automate IT tasks across 80 locations. Before, onboarding a user took 30 minutes. Now, it takes just 20 seconds. The team centralized and standardized scripts,... reducing errors and boosting security. The helpdesk became more agile and could solve more problems. Both IT staff and end users are much happier with the new system.
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