Real-World Case Studies and Customer Success Stories with ScriptRunner

ScriptRunner helped Rhenus Logistics automate IT operations across 70 countries. The company faced security and efficiency challenges as their IT... infrastructure grew. ScriptRunner provided a centralized automation platform, improving security and compliance with SOX and NIST standards. Rhenus automated over 400 scripts and 240 actions, cut rollout time for new locations from months to weeks, and enabled secure delegation for helpdesk and end users. Manual scripting was eliminated, freeing up IT resources and improving daily operations.
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ScriptRunner helped Energie Südbayern automate IT tasks and empower their helpdesk team. The company used ScriptRunner to centralize scripts, simplify... delegation, and reduce the need for global admin rights. Helpdesk satisfaction increased, and standard tasks like password reminders are now automated, cutting down on support calls. ScriptRunner saved at least 100 hours for the IT team. The solution improved security, traceability, and made IT work more appealing for staff.
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ScriptRunner helped Inventx automate IT tasks and close the gap between project teams and IT operations. The company created over... 500 automation actions in 36 months. ScriptRunner enabled help desk users to handle cases without script knowledge. The platform improved workflow, increased employee satisfaction, and relieved project teams. Integration with ix.Cloud and REST API allowed end-to-end automation and easy script management.
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ScriptRunner helped Bechtle AG automate IT operations. The company faced high workloads and needed more efficiency. ScriptRunner let Service Desk... staff run PowerShell tasks without extra system rights. Staff used a simple web interface to do tasks safely and quickly. Bechtle AG saw 30% time savings for 2nd and 3rd level support. They also lowered costs and improved security. The solution freed up resources for new IT projects.
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ScriptRunner helped Barmherzige Brüder, a large Bavarian hospital network, modernize and automate its IT operations. The hospital used ScriptRunner to... centralize IT management, automate user and mailbox migrations, and improve security by reducing access rights. Staff now use one account across all facilities, making work easier and more efficient. Automation led to faster processes, cost savings, and higher productivity. Monthly automated reports help IT managers find inactive users, saving money and keeping systems organized.
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ScriptRunner helped Hirslanden automate IT tasks across its hospital network. The team replaced isolated solutions with a flexible platform for... Active Directory and user management. Automation led to faster problem handling and reduced workload. Over 90% of users reported higher satisfaction. Self-services became 95% automated, with 50% requiring no manual intervention. Hirslanden saw major cost savings and improved staff satisfaction.
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ScriptRunner helped Dehner automate IT processes across 135 stores and over 5,500 employees. The company faced slow, manual onboarding and... complex script management. ScriptRunner enabled 75% faster employee onboarding and saved over 500 working hours each year. Automation improved IT security, compliance, and allowed IT staff to focus on innovation. Dehner extended SAP SuccessFactors integration and achieved full process coverage with ScriptRunner.
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ScriptRunner helped the City of Munich automate IT tasks and improve efficiency. The city used ScriptRunner to centralize PowerShell scripts... and reduce redundant work. This made it easier to fix server problems and improved software stability. Automation saved time and kept quality consistent for tasks like granting Active Directory access. Security improved because backups and log collection no longer required special access rights. The IT team plans to expand automation, including testing SSH access to Linux.
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ScriptRunner helped BEIT modernize its complex IT infrastructure. The company automated user management and routine tasks, reducing the workload for... support teams. ScriptRunner enabled staff with little PowerShell knowledge to safely perform tasks. BEIT doubled managed user accounts without hiring more staff. The onboarding process became faster and more secure. Management saw better quality and security in IT operations without higher personnel costs.
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ScriptRunner helped Aurubis AG automate IT administration after migrating to Microsoft 365. The company needed to centralize processes but also... allow local flexibility. ScriptRunner used PowerShell scripts for standardized tasks and role assignments. This reduced admin workload, improved security, and let the helpdesk handle more tasks. Aurubis created a central script repository, making scripts easy to share and use across locations.
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ScriptRunner helped Brose automate IT tasks and save over 4,000 hours. Brose faced challenges balancing central IT control with local... admin needs. ScriptRunner enabled secure, granular self-service for local IT without high-level privileges. The solution reduced manual, repetitive work and empowered more users to act independently. Brose now enjoys safer, more efficient IT operations and plans to expand automation further.
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ScriptRunner helped the City of Munich automate IT tasks and improve efficiency. The city used ScriptRunner to consolidate PowerShell scripts... and centralize automation. This reduced redundancy and saved time. IT staff can now automate recurring tasks like Active Directory access. Security improved by enabling backup and log collection without extra access rights. The city plans to scale automation further, including testing SSH access to Linux.
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ScriptRunner helped Bechtle AG automate routine PowerShell tasks in IT operations. Service Desk staff now perform delegated actions securely without... admin rights. The solution improved efficiency, saving 30% time for 2nd and 3rd level support. Bechtle standardized tasks and reduced costs. Staff use a user-friendly interface for secure, traceable task execution.
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ScriptRunner helped BEIT GmbH modernize its complex IT infrastructure. The team automated user management and routine tasks, reducing the workload... for second-level support. ScriptRunner enabled BEIT to scale from 3,000 to over 6,000 user accounts, aiming for 10,000, without increasing staff. The platform allowed secure automation and delegation, even for employees without PowerShell skills. BEIT now uses ScriptRunner for company-wide automation, improving IT operations and quality.
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ScriptRunner helped Aurubis AG automate IT administration after migrating all sites to Microsoft 365. The company used PowerShell scripts to... standardize tasks and assign roles. ScriptRunner reduced admin workload, improved security, and centralized script access. The helpdesk could now handle routine tasks, freeing up IT staff. Aurubis saw better quality, more security, and easier delegation in their IT processes.
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ScriptRunner helped Inventx automate over 500 actions in 36 months. The IT team closed the gap between operations and project... teams. Help desk employees now handle cases independently, boosting satisfaction. ScriptRunner's REST API enabled seamless integration with ix.Cloud. The platform improved workflow and reduced manual work for over 450 employees.
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ScriptRunner helped Star-shl, a Dutch healthcare provider with 1,300 employees, automate identity and access management. Manual tasks like onboarding, offboarding,... and password resets became fast and secure. Integration with Active Directory, Jira, and Citrix improved compliance and audit readiness. The IT team reduced manual work and met strict security needs. Auditors are now satisfied with traceable, compliant processes.
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ScriptRunner helped Hirslanden automate IT tasks across its hospital network. The team replaced isolated solutions with centralized, flexible automation. Over... 95% of self-services are now automated, with 50% zero-touch. User satisfaction rose above 90%. Hirslanden saw major cost reductions and faster problem resolution in healthcare IT operations.
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ScriptRunner helped Brose save over 4,000 hours by automating IT tasks. The automotive supplier used ScriptRunner to empower local IT... admins with secure, self-service automation. Brose reduced manual work and improved security by limiting high-level access. The solution enabled granular control for DNS and Active Directory tasks. Brose now operates with more efficiency and fewer errors in IT operations.
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ScriptRunner helped Dundee Precious Metals save over 1,000 hours in just six months by automating IT tasks. The IT team... manages 1,400 accounts and uses ScriptRunner to monitor and control PowerShell script execution. Integration with SAP SuccessFactors and ServiceNow through REST API improved workflow automation. Administrators now troubleshoot faster and handle fewer tickets. Employees have more time for value-adding activities, boosting IT efficiency.
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ScriptRunner helped Dehner automate IT processes across 135 stores and over 5,500 employees. The company cut employee onboarding time by... 75% using standardized workflows. Automation saved more than 500 working hours each year. IT security and compliance improved with fully auditable processes. Dehner reduced manual work and focused more on innovation with ScriptRunner's automation platform.
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ScriptRunner helped Energie Südbayern automate IT admin tasks like reporting, auditing, and logging. The IT team reduced manual work and... empowered the helpdesk, saving at least 100 hours. ScriptRunner's central script management and easy GUI let admins delegate tasks securely. Automated password reminders stopped helpdesk calls. The helpdesk team is now more satisfied and productive.
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ScriptRunner helped Rhenus Logistics automate over 400 scripts and 240 actions, cutting manual IT work. The platform enabled SOX- and... NIST-aligned auditing and policy enforcement. Rhenus rolled out new locations in weeks instead of months. 168 helpdesk and 49 end users now run scripts securely without admin rights. Centralized automation improved security, compliance, and global IT efficiency.
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ScriptRunner helped Barmherzige Brüder, a major German hospital network, automate and centralize IT operations. The solution reduced the number of... people with access rights, improving security. IT processes like user management, mailbox migration, and software distribution became faster and more efficient. Over 11,300 employees benefited from streamlined workflows and cost savings. Monthly automated reports now help IT managers find inactive users and save money.
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ScriptRunner helped Josefs-Gesellschaft automate IT tasks across 80 sites. Tasks that took 30 minutes now take 20 seconds. The team... used ScriptRunner to centralize scripts and improve security. The helpdesk became more agile and could solve more problems. Both IT staff and users are happier with the new system. ScriptRunner made onboarding and user management faster and safer.
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ScriptRunner helped Josefs-Gesellschaft automate IT tasks across 80 locations. Before, onboarding a user took 30 minutes. Now, it takes just... 20 seconds. The team centralized and standardized scripts, reducing errors and boosting security. The helpdesk became more agile and could solve more problems. Both IT staff and end users are much happier with the new system.
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ScriptRunner helped Star-shl, a Dutch healthcare provider, automate identity and access management. Manual tasks like onboarding, offboarding, and password resets... became faster and easier. The IT team connected ScriptRunner with Active Directory and Jira, improving security and audit readiness. Employees can now reset passwords without admin rights. Auditors are satisfied with the traceable, compliant system. Star-shl meets strict healthcare data standards.
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ScriptRunner helped Dundee Precious Metals automate IT tasks and save over 1,000 hours in six months. The IT team used... ScriptRunner to manage 1,400 accounts and integrate SAP SuccessFactors and ServiceNow. ScriptRunner's monitoring features gave clear visibility into script execution and results. The team reduced manual work, empowered IT admins, and improved troubleshooting speed. Employees now have more time for value-adding activities and fewer support tickets.
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