ScriptRunner Overview

ScriptRunner addresses the complexities of IT operations by leveraging PowerShell automation. This platform enables IT professionals and DevOps teams to automate, delegate, and monitor IT management processes efficiently. ScriptRunner centralizes control, reducing the burden of routine tasks and enhancing operational transparency. It offers a tailored approach to automation, accommodating diverse business needs. A notable feature is its capability to streamline script execution and delegation, which optimizes resource management and minimizes human error. By integrating ScriptRunner, organizations can achieve better security and efficiency in their IT workflows.

Use Cases

Customers recommend Workflow Management, Proposal & Quote Management, Digital Signature, as the business use cases that they have been most satisfied with while using ScriptRunner.

Other use cases:

  • Onboarding
  • Helpdesk Management
  • Tracking & Monitoring Communications
See all use cases See less use cases

Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ScriptRunner.

ScriptRunner Use-Cases and Business Priorities: Customer Satisfaction Data

ScriptRunner's features include Personalization. and ScriptRunner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ScriptRunner analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ScriptRunner for JIRA can enhance and automate JIRA workflows, JQL functions, custom fields, as well as enhance and automate JIRA workflow post-functions, calculated fields and event handlers using Groovy...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Workflow Language Lifecycle Stage We use your personal data only to provide information about our products and services and content related to them...." ScriptRunner Newsletter
"...Quoted from a Review on Capterra. Monitor and Control...." The #1 for PowerShell Management
"...Secure script execution with execution policies, digital signature and constrained language mode...." Webinar: PowerShell Security

ScriptRunner, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Scriptrunner simplifies PowerShell automation and management. It enhances efficiency by providing tools for script execution and monitoring.

Popular Business Setting

for ScriptRunner

Top Industries

  • Construction
  • Computer Software

Popular in

  • Mid Market
  • Large Enterprise

ScriptRunner is popular in Construction, and Computer Software, and is widely used by Mid Market, and Large Enterprise,

ScriptRunner Customer wins, Customer success stories, Case studies

How efficiently Does ScriptRunner manage your Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well ScriptRunner solved their Marketing Automation needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

 

Energie Südbayern - Utilities - Medium

Munich, Germany

ScriptRunner helped Energie Südbayern automate IT tasks and reduce admin workload. The helpdesk team now handles routine requests without needing high-level admin rights. ScriptRunner's central scrip...t management and easy interface save at least 100 hours for the IT team. Automated password reminders stopped helpdesk calls and cut ticket volume. The IT team can now focus on bigger projects, boosting job satisfaction and efficiency.

 

Bechtle AG - Information Technology And Services - Very Large

Neckarsulm, Germany

ScriptRunner helped Bechtle AG automate routine IT tasks and delegate actions securely to Service Desk staff. The solution enabled staff to perform tasks without admin rights, improving security and ...traceability. Bechtle achieved 30% time savings for 2nd and 3rd level support within six months. Standardized workflows and faster response times reduced costs. Resources were freed up for strategic IT projects and innovation.

 

Hirslanden - Hospital & Health Care - Medium

Zurich, Switzerland

ScriptRunner helped Hirslanden automate IT processes across its hospital network. The team replaced manual, isolated solutions with a central automation system. Over 95% of self-services are now auto...mated, with 50% requiring zero manual touch. User satisfaction rose above 90% and costs dropped. Helpdesk teams solve problems faster and handle more tasks without extra work. ScriptRunner integrates with Active Directory, Microsoft 365, and SAP, supporting ongoing growth and clinic integration.

 

City of Munich - Government Administration - Very Large

Munich, Germany

ScriptRunner helped the City of Munich automate IT tasks and streamline credential management. The IT team used ScriptRunner to centralize PowerShell scripts and connect workflows with ServiceNow and... Microsoft 365. This reduced redundant work and improved security by allowing backups and log collection without full admin rights. Recurring tasks like granting Active Directory access are now automated, saving time and ensuring consistent quality. The IT department can now focus on more meaningful projects, and automation is expanding to more areas.

 

BEIT GmbH - Entertainment - Very Large

Germany

ScriptRunner helped BEIT automate complex IT tasks and streamline user management. The company doubled managed user accounts without hiring more staff. Second-level support workload dropped as routin...e tasks became automated. Even non-technical staff can now handle IT processes using ScriptRunner’s user-friendly interface. BEIT plans to expand automation by integrating an identity and access management system. ScriptRunner is now central to BEIT’s IT automation strategy.

 

Rhenus Logistics - Transportation/Trucking/Railroad - Very Large

Germany

ScriptRunner helped Rhenus Logistics automate over 400 IT scripts and 240 actions, reducing manual work and improving security. The company enabled SOX- and NIST-aligned auditing, eliminated embedded... credentials, and empowered 168 helpdesk and 49 end users to run scripts securely. Integration time for new locations dropped from months to weeks. Centralized automation improved compliance, oversight, and scalability across global IT operations.

lightning

Peers used ScriptRunner for workflow management and proposal & quote management

ScriptRunner Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.79/5

Read Reviews (7)
Analytics

3.69/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.79/5

Read Reviews (7)
Analytics

3.69/5

Read Reviews (2)

Software Failure Risk Guidance

?

for ScriptRunner

Top Failure Risks for ScriptRunner

Adaptavist News

Product

ScriptRunner Unveils the First Independent Agentic Workflow Platform for Microsoft Ecosystems

ScriptRunner has launched a new workflow builder capability for Microsoft ecosystems, marking a shift towards advanced orchestration. This platform integrates with n8n technology to enable IT teams to visually create complex workflows, enhancing automation with AI-driven agentic capabilities. Key features include a visual workflow designer, stateful flow engine, and enhanced security measures, aiming to streamline IT operations and transition to an AI-centric model.

Product

m365con Highlights PowerShell Automation Challenges at Scale with ScriptRunner?led Session

ScriptRunner led a session at m365con highlighting the challenges of scaling PowerShell automation. The session focused on the risks of unmanaged PowerShell scripts and the benefits of using platforms like ScriptRunner for secure, centralized automation. ScriptRunner's platform enhances PowerShell by enabling controlled delegation, auditability, and compliance across Microsoft 365, Azure, and Entra ID.

Product

m365con Highlights PowerShell Automation Challenges at Scale with ScriptRunner?led Session

ScriptRunner led a session at m365con focusing on the challenges of scaling PowerShell automation. The session, presented by ScriptRunner's senior systems engineer, highlighted issues with traditional PowerShell practices, such as scattered scripts and lack of governance. ScriptRunner's platform was showcased as a solution, offering centralized execution, security, and compliance for enterprise automation across Microsoft 365 and Azure.

Product

ScriptRunner to Unveil Agentic Automation for Microsoft Ecosystems at the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025

ScriptRunner is set to unveil its Agentic Automation Platform at the Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2025. This platform, designed for Microsoft ecosystems, integrates with Azure, M365, AWS, and VMware. It aims to enhance IT operations through policy-driven automation, reducing silos and operational risks while boosting innovation and governance.

Adaptavist Profile

Company Name

Adaptavist

HQ Location

Ludwig-Erhard-Straße 2, Ettlingen, Baden-Württemberg 76275,

Social