Salesforce Partner Relationship Management Overview

Salesforce-partner-relationship-management allows creation of branded, personalized user experiences using CRM data. Pricing details are available for further learning.

Use Cases

Customers recommend Relationship Management, Onboarding, Channel Marketing, as the business use cases that they have been most satisfied with while using Salesforce Partner Relationship Management.

Other use cases:

  • Touchpoint Management
  • Channel Management
  • Engaging And Following Up
  • Collaboration
  • Campaign Management
  • Upselling
  • Cross Selling
See all use cases See less use cases

Business Priorities

Improve Stakeholder Relations and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Partner Relationship Management.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
See all business priorities See less business priorities

Salesforce Partner Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Partner Relationship Management works with different mediums / channels such as Channel Partners.

Salesforce Partner Relationship Management's features include Dashboard. and Salesforce Partner Relationship Management support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Salesforce Partner Relationship Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners..." Peer review

Salesforce Partner Relationship Management, ZINFI, LeadMethod, Allbound PRM, eZee Centrix, etc., all belong to a category of solutions that help Channel Partner Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Partner Relationship Management

Top Industries

  • Computer Software
  • Construction
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Salesforce Partner Relationship Management is popular in Computer Software, Construction, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Salesforce Partner Relationship Management Customer wins, Customer success stories, Case studies

How can Salesforce Partner Relationship Management optimize your Relationship Management Workflow?

What benefits does Salesforce Partner Relationship Management offer for Onboarding?

How can Salesforce Partner Relationship Management optimize your Channel Marketing Workflow?

11 buyers and buying teams have used Cuspera to assess how well Salesforce Partner Relationship Management solved their Channel Partner Management needs. Cuspera uses 158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

 

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Globe Business, Salesforce redefine enterprise customer engagement through AI

Globe Business has adopted Salesforce's AI-driven platform, including Service Cloud, Sales Cloud, and Einstein for Service, to enhance customer engagement. This collaboration has reduced Globe Busine...ss's customer service workload by 34% and improved ticket classification accuracy to 80%. The integration of AI tools has streamlined operations, allowing employees to focus on complex customer interactions.

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Razorpay - Financial Services

Razorpay uses Salesforce to improve sales efficiency. They saw a 38% increase in lead conversion. Sales team efficiency increased by 30%. Turnaround time on service requests reduced from 48 hours to ...8 hours.

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Genpact - Professional Services

Genpact uses Salesforce to transform its sales and marketing. 100% of sales opportunities are captured on Salesforce. Customer conversations increased by 50% in a year. Genpact has over 100,000 emplo...yees in 30 countries. Salesforce helps Genpact scale and improve customer service.

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Balaji Wafers - Consumer Goods

Balaji Wafers uses Salesforce to improve distributor experiences. They have a 20% year-over-year growth. Distributor onboarding time reduced by 50%. Sales visits per rep increased by 30% per week. Ma...pping accuracy improved by 80% using Salesforce Maps.

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Salesforce for Partner Sales

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Peers used Salesforce Partner Relationship Management for relationship management and onboarding

Salesforce Partner Relationship Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.81/5 ★

Read Reviews (2)
Custom Reports

3.26/5 ★

Read Reviews (14)
Analytics

2.70/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.81/5 ★

Read Reviews (2)
Custom Reports

3.26/5 ★

Read Reviews (14)
Analytics

2.70/5 ★

Read Reviews (1)

Salesforce Partner Relationship Management Integrations

Salesforce Partner Relationship Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.76/5 ★

Read Reviews (9)
Data Export

2.79/5 ★

Read Reviews (11)


Few API Integrations for Salesforce Partner Relationship Management

Software Failure Risk Guidance

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for Salesforce Partner Relationship Management

Top Failure Risks for Salesforce Partner Relationship Management

Salesforce, Inc. News

Product

Salesforce Agentic AI Reshapes Enterprise Operations - StartupHub.ai

Salesforce is advancing its Agentic AI, embedding intelligent agents across enterprise operations through its Partnerblazer ecosystem. This initiative aims to transform business processes from reactive to proactive, with applications in sectors like healthcare and compliance. Agentforce and AgentExchange platforms enable partners to integrate solutions, enhancing automation and decision-making. Salesforce's strategy highlights a shift towards AI-driven enterprise transformation.

Product

Salesforce Agentic AI Redefines Service Automation

Salesforce has announced a milestone for its Agentforce platform, an advanced AI system that has managed over two million customer interactions. Agentforce leverages Salesforce's unified platform, integrating structured and unstructured data to deliver personalized, context-aware responses. This innovation enhances customer service by automating routine inquiries, allowing human agents to focus on complex problem-solving and strategic engagement. Future enhancements include natural voice capabilities and deeper personalization.

Awards

Katzion Wins Salesforce Award for Audi Singapore Innovation - EV Mechanica

Katzion, a GlobalLogic company, received the Salesforce 2025 Partner Innovation Award in the Automotive category for its work with Audi Singapore. The award recognizes Katzion's development of the Online Direct Sale platform, powered by Salesforce technologies, which enhances automotive retail through seamless online-to-offline experiences. This platform integrates Agentforce Marketing, MuleSoft, and data-driven intelligence to offer personalized and immersive customer journeys.

Partnership

Merkle Partners with Airship to Create Mobile Loyalty Accelerator Solution for Salesforce ...

Merkle, Airship, and Salesforce have partnered to create a mobile loyalty accelerator solution for Salesforce Marketing Cloud. This collaboration leverages Salesforce's Loyalty Management for scalable loyalty programs, Airship's mobile-first customer experience capabilities, and Merkle's strategy and data expertise to deliver personalized, real-time loyalty experiences. The partnership aims to enhance customer engagement and drive growth through integrated mobile experiences.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO