Salesforce Partner Relationship Management Overview

Salesforce-partner-relationship-management allows creation of branded, personalized user experiences using CRM data. Pricing details are available for further learning.

Use Cases

Customers recommend Relationship Management, Onboarding, Channel Marketing, as the business use cases that they have been most satisfied with while using Salesforce Partner Relationship Management.

Other use cases:

  • Touchpoint Management
  • Channel Management
  • Engaging And Following Up
  • Collaboration
  • Campaign Management
  • Upselling
  • Cross Selling
See all use cases See less use cases

Business Priorities

Improve Stakeholder Relations and Improve ROI are the most popular business priorities that customers and associates have achieved using Salesforce Partner Relationship Management.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Acquire Customers
  • Grow Market Share
  • Scale Best Practices
See all business priorities See less business priorities

Salesforce Partner Relationship Management Use-Cases and Business Priorities: Customer Satisfaction Data

Salesforce Partner Relationship Management works with different mediums / channels such as Channel Partners.

Salesforce Partner Relationship Management's features include Dashboard. and Salesforce Partner Relationship Management support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Salesforce Partner Relationship Management analytics capabilities include Custom Reports, and Analytics.

Reviews

"...In particular, it's been most useful in my nonprofits when managing relationships with funders, supporters, and donors...." Peer review by User

Peer review evidence (same sources as the product rating summary)

"...In particular, it's been most useful in my nonprofits when managing relationships with funders, supporters, and donors...." Peer review by User
"...Additionally, we have added a lot of valuable content to the platform that enables their sales and delivery teams to get trained and certified on our product in a self service way...." Peer review by User
"...Jason Perocho Other new capabilities being added to Salesforce Partner Relationship Management (PRM) include that ability to allow channel partners to explore and segment and filter reports they create on their own and access to Quip for Salesforce, a suite of collaboration tools that Salesforce makes available along with the rest of its software-as-a-service (SaaS) application portfolio. ..." Salesforce Brings AI to the Channel

Salesforce Partner Relationship Management, ZINFI, LeadMethod, eZee Centrix, PartnerStack, etc., all belong to a category of solutions that help Channel Partner Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Salesforce Partner Relationship Management

Top Industries

  • Computer Software
  • Construction
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Salesforce Partner Relationship Management is popular in Computer Software, Construction, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Large Enterprise.

Salesforce Partner Relationship Management Customer wins, Customer success stories, Case studies

How does Salesforce Partner Relationship Management address your Relationship Management Challenges?

How can Salesforce Partner Relationship Management enhance your Onboarding process?

Why is Salesforce Partner Relationship Management the best choice for Channel Marketing?

11 buyers and buying teams have used Cuspera to assess how well Salesforce Partner Relationship Management solved their Channel Partner Management needs. Cuspera uses 158 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Channel Partner Management needs.

 

Curative - Healthcare - Medium

Salesforce (CRM) Lost A $600, 000 Contract To An In House AI CRM

USA

Curative has replaced its Salesforce CRM system with an in-house AI-powered CRM platform, terminating a $600,000 annual contract. This move highlights a shift towards custom AI solutions as a cost-ef...fective alternative to traditional SaaS CRM offerings. Salesforce cites security and compliance challenges for in-house systems in regulated sectors as potential hurdles.

Read on →
 

Siemens - Manufacturing - Very Large

Businesses nearly triple AI agent deployments — Salesforce

Munich, Germany

Salesforce reports a significant increase in AI agent deployments, with businesses nearly tripling their use over the past year. Siemens, a key customer, uses Salesforce's Agentforce platform to auto...mate lead qualification and routing, enhancing efficiency and sales growth. AI agents are increasingly handling complex tasks across industries, driving execution efficiency and improving customer interactions.

Read on →
 

Curative - Healthcare - Medium

Curative Ditches $600, 000 Salesforce Contract Says 'AI Changes the Economics of Building ...

Austin, USA

Curative has terminated its $600,000 contract with Salesforce, opting to develop an AI-powered CRM system internally. This move underscores the potential of AI tools to enable faster, cost-effective ...software development tailored to specific business needs. Salesforce warns of the security and compliance challenges associated with internally developed systems, especially in regulated industries like healthcare.

Read on →

Under Armour - Apparel & Fashion - Large

Baltimore, USA

Under Armour used Salesforce POS to improve its in-store experience. The company cut hardware support costs by 50% and reduced transaction time by 12%. Store setup now takes less than two hours, down... from a day and a half. There are no missing transactions or replication issues. Staff can handle customer search, registration, and checkout in one mobile app. This led to faster checkouts, lower costs, and higher customer satisfaction.

Raylu - Information Technology And Services - Small

San Francisco, USA

Raylu used Salesforce and Slack to build a scalable revenue operations system. The team tracked five times more data per opportunity and doubled pipeline coverage. They automated billing and renewals... using Slack and Claude. Raylu managed all sales and marketing workflows without hiring a dedicated RevOps team. The integration gave them better visibility and control over their sales process. This helped Raylu grow fast while staying lean.

Live Nation - Entertainment - Very Large

Beverly Hills, USA

Live Nation uses Agentforce to support over 120 venues with a single AI agent. The platform answers fan questions and automates up to 300,000 inquiries each year. At BottleRock Napa Valley, the AI ag...ent Melody guided fans through 37,000+ interactions in just 12 days. This solution helps Live Nation deliver fast, personalized support and improves fan experiences at events. The scalable system prepares Live Nation for future global events.

Salesforce for Partner Sales

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Peers used Salesforce Partner Relationship Management for relationship management and onboarding

Salesforce Partner Relationship Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.81/5

Read Reviews (2)
Custom Reports

3.26/5

Read Reviews (14)
Analytics

2.70/5

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.81/5

Read Reviews (2)
Custom Reports

3.26/5

Read Reviews (14)
Analytics

2.70/5

Read Reviews (1)

Salesforce Partner Relationship Management Integrations

Salesforce Partner Relationship Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export


Few API Integrations for Salesforce Partner Relationship Management

Software Failure Risk Guidance

?

for Salesforce Partner Relationship Management

Top Failure Risks for Salesforce Partner Relationship Management

Salesforce, Inc. News

Product

Salesforce aims to be your enterprise AI harness, touts AIforce

Salesforce introduces AIforce, an enterprise AI harness designed to integrate data and workflows with AI agents without additional integrations. AIforce aims to unify Salesforce's platform layers, including data, applications, and semantics, enhancing enterprise transformation. The platform features zero data retention and packaged agents for industry-specific tasks.

Partnership

Salesforce and Anthropic Announce Claudeforce: The #1 AI Meets the #1 AI CRM

Salesforce and Anthropic have launched Claudeforce, a strategic partnership that integrates Claude's AI reasoning with Salesforce's enterprise platform. This collaboration introduces Salesforce in Claude, a plugin with 37 prebuilt sales skills, enhancing sales automation and enterprise data integration. The partnership also embeds Claude into Salesforce and Slack, aiming to transform enterprise AI applications and productivity.

Product

Salesforce Quarterly Highlights: FY27 Q2 Product Releases and Corporate Announcements

Salesforce announced several product releases and enhancements in its FY27 Q2 update. Key updates include the launch of Agentic Advisor, Agentforce Commerce, and Agentforce Help Agent, which leverage AI to enhance customer service and commerce capabilities. Additionally, Salesforce introduced new MCP servers for better integration with Slackbot, enhancing CRM functionalities within Slack. These innovations aim to improve customer engagement and operational efficiency across various platforms.

Awards

Salesforce Named a Leader in IDC MarketScape: Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management

Salesforce has been named a Leader in the 2026 IDC MarketScape for Worldwide Software Platforms for National Civilian Government AI-Enabled Case Management. The recognition highlights Salesforce's strengths in mission-specific case management templates, AI investments, and global compliance. This accolade underscores Salesforce's role in enhancing government agencies' efficiency and responsiveness through AI-driven solutions.

Salesforce, Inc. Profile

Company Name

Salesforce, Inc.

Year Founded

1999

HQ Location

415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States

Employees

10001+

Social

Financials

IPO