Real-World Case Studies and Customer Success Stories with Sales-i

SugarCRM helped Creative Foam improve how they engage with customers. The platform gave them a clear roadmap for targeting the... right customers. James McAlister, director of sales, said it helped them know which customers should be primary targets. Creative Foam is a global manufacturer. SugarCRM supported their sales and customer engagement goals.
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SugarCRM helped AB Enzymes solve master data management problems. The company needed better data synchronization between its CRM and SAP... ERP. SugarCRM enabled automatic data transfer, validation, and clean data design. Sales staff now spend less time on admin work. Errors are avoided with real-time data validation. SugarCRM reporting gives fast insights for demand planning and pipeline views.
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Sugar Sell helped Kreato, a manufacturer in Colombia, move from Excel to a structured CRM. The team gained access to... business intelligence and sales insights. They improved their sales process and could profile customers and analyze buying behavior. With Sugar Sell, Kreato achieved 100% client coverage and identified 8,800 sales opportunities. The platform enabled daily sales tracking and supported business growth.
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SugarCRM helped Materion replace its slow, outdated CRM. The old system was hard to use and only half the sales... team used it. SugarCRM offered easy dashboards, real-time data, and strong mobile access. Materion rolled out SugarCRM globally in six months. The new CRM improved sales team adoption and business efficiency.
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Sugar Sell helped Creative Foam automate sales and connect ERP, IHS, and CRM systems. Before, they struggled with Excel and... lacked real-time data. After using Sugar Sell, they tracked quotes and opportunities in one place. Their pipeline grew by 42%. They exceeded their annual sales goal by 44%. The platform enabled data-driven decisions and improved hit rates.
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SugarCRM helped a mid-market manufacturing company improve data management. The company used Sugar Sell to organize customer engagement. The platform... gave them a clear roadmap for targeting key customers. The Director of Sales said it helped them decide which customers should be primary targets. This led to better customer engagement and more focused sales efforts.
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SugarCRM helped Materion replace its slow, outdated CRM. The old system was hard to use and only half the sales... team used it. SugarCRM gave Materion easy dashboards, real-time data, and strong mobile access. The rollout brought the global sales team together and improved teamwork. Materion finished the global CRM rollout in six months and saw strong adoption with a new training program.
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Sugar Sell helped Kreato move from Excel to a structured CRM. The team gained access to business intelligence and sales... insights. They improved their sales process and could profile customers better. Kreato achieved 100% client coverage and identified 8,800 opportunities. The company grew its active client count to almost 1,000.
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Sugar Sell helped Creative Foam automate sales and connect ERP, IHS, and CRM systems. Before, they struggled with Excel and... lacked real-time data. After using Sugar Sell, they tracked quotes and opportunities in one place. They grew their sales pipeline by 42%. They exceeded their annual sales goal by 44%. The platform enabled data-driven decisions and improved hit rates.
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SugarCRM helped Arconvert, a global manufacturer, transform its sales and marketing processes. Arconvert faced challenges with disconnected ERPs and manual... business processes. They used Sugar Market to automate marketing and Sugar Sell to centralize customer data. The new CRM unified sales, improved quoting, and streamlined logistics. Agents now access real-time product info and process discounts faster, leading to better customer relationships and a fully digital business cycle.
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Sugar Sell helped Kreato, a manufacturer in Colombia, move from Excel to a structured CRM. The team gained access to... business intelligence and sales insights. They improved their sales process and could profile customers and analyze buying behavior. With Sugar Sell, Kreato achieved 100% client coverage and identified 8,800 sales opportunities. The platform enabled daily sales tracking and supported business growth.
Show More..

SugarCRM helped Materion replace its slow, outdated CRM. The old system was hard to use and only half the sales... team used it. SugarCRM offered easy dashboards, real-time data, and strong mobile access. Materion rolled out SugarCRM globally in six months. The new CRM improved sales team adoption and business efficiency.
Show More..

Sugar Sell helped Creative Foam automate sales and connect ERP, IHS, and CRM systems. Before, they struggled with Excel and... lacked real-time data. After using Sugar Sell, they tracked quotes and opportunities in one place. Their pipeline grew by 42%. They exceeded their annual sales goal by 44%. The platform enabled data-driven decisions and improved hit rates.
Show More..

SugarCRM helped a mid-market manufacturing company improve data management. The company used Sugar Sell to organize customer engagement. The platform... gave them a clear roadmap for targeting key customers. The Director of Sales said it helped them decide which customers should be primary targets. This led to better customer engagement and more focused sales efforts.
Show More..

SugarCRM helped Materion replace its slow, outdated CRM. The old system was hard to use and only half the sales... team used it. SugarCRM gave Materion easy dashboards, real-time data, and strong mobile access. The rollout brought the global sales team together and improved teamwork. Materion finished the global CRM rollout in six months and saw strong adoption with a new training program.
Show More..

Sugar Sell helped Kreato move from Excel to a structured CRM. The team gained access to business intelligence and sales... insights. They improved their sales process and could profile customers better. Kreato achieved 100% client coverage and identified 8,800 opportunities. The company grew its active client count to almost 1,000.
Show More..

Sugar Sell helped Creative Foam automate sales and connect ERP, IHS, and CRM systems. Before, they struggled with Excel and... lacked real-time data. After using Sugar Sell, they tracked quotes and opportunities in one place. They grew their sales pipeline by 42%. They exceeded their annual sales goal by 44%. The platform enabled data-driven decisions and improved hit rates.
Show More..

SugarCRM helped Arconvert, a global manufacturer, transform its sales and marketing processes. Arconvert faced challenges with disconnected ERPs and manual... business processes. They used Sugar Market to automate marketing and Sugar Sell to centralize customer data. The new CRM unified sales, improved quoting, and streamlined logistics. Agents now access real-time product info and process discounts faster, leading to better customer relationships and a fully digital business cycle.
Show More..

SugarCRM helped Creative Foam improve how they engage with customers. The platform gave them a clear roadmap for targeting the... right customers. James McAlister, director of sales, said it helped them know which customers should be primary targets. Creative Foam is a global manufacturer. SugarCRM supported their sales and customer engagement goals.
Show More..

SugarCRM helped AB Enzymes solve master data management problems. The company needed better data synchronization between its CRM and SAP... ERP. SugarCRM enabled automatic data transfer, validation, and clean data design. Sales staff now spend less time on admin work. Errors are avoided with real-time data validation. SugarCRM reporting gives fast insights for demand planning and pipeline views.
Show More..

Sales-i helped New Castle Building Products recover $100,000 from one reactivated account. The company used sales-i to turn disconnected sales... activity into measurable growth. This case shows how sales intelligence tools can drive real revenue gains for building materials distributors. The solution enabled better tracking and targeting of sales opportunities. New Castle Building Products saw clear financial results from using sales-i.
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SugarCRM and sales-i helped Office360°, a major office supply wholesaler, solve the problem of scattered customer data. Sales reps used... to struggle to find key account information before meetings. With SugarCRM, they now get a complete customer view in seconds. This lets them focus on building relationships and finding new sales opportunities. The result was a 58% increase in annual sales revenue.
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SugarCRM helped FSIoffice, a large office supply company, streamline sales efficiency. Sales reps used SugarCRM and sales-i integration to access... sales data and insights in one place. This let them focus on the right accounts and promote new product lines. Automation saved time by removing manual data searches. FSIoffice achieved 40% more cases with this improved process.
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SugarCRM and sales-i helped FSIoffice boost sales efficiency. Sales reps now see sales data and opportunities in one place. The... integration lets them focus on the right accounts and suggest new products. Automation saves time by removing manual data searches. FSIoffice achieved 40% more cases with this streamlined process.
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SugarCRM and sales-i helped Office360°, a major office supply wholesaler, solve the problem of scattered customer data. Sales reps used... to struggle to find key account information before meetings. With SugarCRM, they now get a complete customer view in seconds. This lets them focus on building relationships and finding new sales opportunities. The result was a 58% increase in annual sales revenue.
Show More..

SugarCRM helped FSIoffice, a large office supply company, streamline sales efficiency. Sales reps used SugarCRM and sales-i integration to access... sales data and insights in one place. This let them focus on the right accounts and promote new product lines. Automation saved time by removing manual data searches. FSIoffice achieved 40% more cases with this improved process.
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SugarCRM and sales-i helped FSIoffice boost sales efficiency. Sales reps now see sales data and opportunities in one place. The... integration lets them focus on the right accounts and suggest new products. Automation saves time by removing manual data searches. FSIoffice achieved 40% more cases with this streamlined process.
Show More..

Sales-i helped New Castle Building Products recover $100,000 from one reactivated account. The company used sales-i to turn disconnected sales... activity into measurable growth. This case shows how sales intelligence tools can drive real revenue gains for building materials distributors. The solution enabled better tracking and targeting of sales opportunities. New Castle Building Products saw clear financial results from using sales-i.
Show More..

SugarCRM helped Agriconomie improve customer experience for farmers. Farmers needed price transparency and easy online access to farm products. SugarCRM... enabled real-time price information and better customer data management. Agriconomie customers now save up to 96 hours and 5,000 Euros per year. Between 250,000 and 350,000 users use the platform to order or check prices.
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SugarCRM helped Tetley Harris, the largest private-label tea packing company in North America, replace outdated spreadsheets with a modern sales platform. The sales team... struggled to track leads and manage opportunities, missing out on high-potential prospects. After evaluating eight systems, Tetley Harris chose SugarCRM to increase active opportunities, improve database accuracy, and streamline sales processes. As a result, Tetley Harris increased its sales pipeline by 1100%.
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SugarCRM helped Agriconomie improve customer experience for farmers. Farmers needed price transparency and easy online access to farm products. SugarCRM... enabled real-time price information and better customer data management. Agriconomie customers now save up to 96 hours and 5,000 Euros per year. Between 250,000 and 350,000 users benefit from the platform.
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SugarCRM helped Tetley Harris, the largest private-label tea packing company in North America, replace outdated spreadsheets with a modern sales platform. The sales team... struggled to track leads and manage opportunities, missing out on high-potential prospects. After evaluating eight systems, Tetley Harris chose SugarCRM to increase active opportunities, improve database accuracy, and streamline sales processes. As a result, Tetley Harris increased its sales pipeline by 1100%.
Show More..

SugarCRM helped Agriconomie improve customer experience for farmers. Farmers needed price transparency and easy online access to farm products. SugarCRM... enabled real-time price information and better customer data management. Agriconomie customers now save up to 96 hours and 5,000 Euros per year. Between 250,000 and 350,000 users benefit from the platform.
Show More..

SugarCRM helped Agriconomie improve customer experience for farmers. Farmers needed price transparency and easy online access to farm products. SugarCRM... enabled real-time price information and better customer data management. Agriconomie customers now save up to 96 hours and 5,000 Euros per year. Between 250,000 and 350,000 users use the platform to order or check prices.
Show More..

SugarCRM helped Backcountry move from task-based work to a customer-focused approach. Backcountry chose SugarCRM for its cost-efficiency, scalability, and personalized... sales process. The company went live with Sugar within two months using in-house developers with no prior CRM experience. SugarCRM made it easy for sales staff to identify customers using millions of data points. Backcountry is now expanding Sugar’s use to support more business needs as they grow.
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SugarCRM helped Backcountry move from task-based work to a customer-focused approach. Backcountry chose SugarCRM for its cost-efficiency, scalability, and personalized... sales process. The company went live with Sugar within two months using in-house developers with no prior CRM experience. SugarCRM made it easy for sales staff to identify customers and manage millions of data points. Backcountry is now expanding Sugar’s use to support more business needs as they grow.
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SugarCRM helped Backcountry move from task-based work to a customer-focused approach. Backcountry chose SugarCRM for its cost-efficiency, scalability, and personalized... sales process. The company went live with Sugar within two months using in-house developers with no prior CRM experience. SugarCRM made it easy for sales staff to identify customers and manage millions of data points. Backcountry is now expanding Sugar’s use to support more business needs as they grow.
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SugarCRM helped Backcountry move from task-based work to a customer-focused approach. Backcountry chose SugarCRM for its cost-efficiency, scalability, and personalized... sales process. The company went live with Sugar within two months using in-house developers with no prior CRM experience. SugarCRM made it easy for sales staff to identify customers using millions of data points. Backcountry is now expanding Sugar’s use to support more business needs as they grow.
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Sugar Enterprise helped American Specialties launch its first CRM for 65 independent sellers. The company integrated lead generation, business intelligence,... and proximity mapping. They achieved 100 percent user adoption. Sales teams now have a real-time pipeline and data-driven insights. Financial forecasting is more trustworthy. Sellers want to use Sugar for other manufacturers too.
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Sugar Enterprise helped American Specialties, a global manufacturer, launch its first CRM platform. The company needed to drive adoption among... 65 independent sellers, many of whom used other CRMs or homegrown systems. Sugar Enterprise integrated lead generation, business intelligence, and proximity mapping. The result was 100 percent user adoption, real-time sales pipeline, and data-driven insights. Financial forecasting became more trustworthy and sellers now want to expand Sugar to manage other manufacturers.
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Sugar Enterprise helped American Specialties, a global manufacturer, launch its first CRM platform. The company needed to drive adoption among... 65 independent sellers, many of whom used other CRMs or homegrown systems. Sugar Enterprise integrated lead generation, business intelligence, and proximity mapping. The result was 100 percent user adoption, real-time sales pipeline, and data-driven insights. Financial forecasting became more trustworthy and sellers now want to expand Sugar to manage other manufacturers.
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Sugar Enterprise helped American Specialties launch its first CRM for 65 independent sellers. The company integrated lead generation, business intelligence,... and proximity mapping. They achieved 100 percent user adoption. Sales teams now have a real-time pipeline and data-driven insights. Financial forecasting is more trustworthy. Sellers want to use Sugar for other manufacturers too.
Show More..

SugarCRM helped Barnardos Australia bring data from nine systems into one platform. Staff can now access client histories and track... program outcomes easily. Real-time insights give a full view of child and family needs. Reporting is faster, making compliance and funding easier. Families can access their own information and engage in care.
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SugarCRM helped Barnardos Australia bring data from nine systems into one platform. Staff can now access client histories and track... program outcomes easily. Real-time insights give a full view of child and family needs. Reporting is faster and compliance is simpler. Families can access their own information and engage in care.
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SugarCRM helped Barnardos Australia bring data from nine systems into one platform. Staff can now access client histories and track... program outcomes easily. Real-time insights give a full view of child and family needs. Reporting is faster and compliance is simpler. Families can access their own information and engage in care.
Show More..

SugarCRM helped Barnardos Australia bring data from nine systems into one platform. Staff can now access client histories and track... program outcomes easily. Real-time insights give a full view of child and family needs. Reporting is faster, making compliance and funding easier. Families can access their own information and engage in care.
Show More..

Sugar Enterprise 7. 5 helped Agfa HealthCare move from a homegrown CRM to a global platform. The company needed to...improve marketing, meet data privacy rules, and align with UK health standards. Sugar integrated with back-office, quoting, and marketing systems. Agfa saw 139% ROI, $1M average annual benefit, and payback in 1.3 years. The platform improved forecasting and data from marketing. Mobile features and custom modules made work easier for sales teams.
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Sugar Enterprise 7. 5 helped Agfa HealthCare move from a homegrown CRM to a global platform. The company needed to...improve marketing, meet data privacy rules, and align with UK health standards. Sugar integrated with back-office, quoting, and marketing systems. Agfa saw 139% ROI, payback in 1.3 years, and $1M average annual benefit. The platform improved forecasting and data quality. Mobile features and custom modules made sales easier and more profitable.
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Sugar Enterprise 7. 5 helped Agfa HealthCare move from a homegrown CRM to a global platform. The company needed to...improve marketing, meet data privacy rules, and align with UK health standards. Sugar integrated with back-office, quoting, and marketing systems. Agfa saw 139% ROI, payback in 1.3 years, and $1M average annual benefit. The platform improved forecasting and data quality. Mobile features and custom modules made sales easier and more profitable.
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Sugar Enterprise 7. 5 helped Agfa HealthCare move from a homegrown CRM to a global platform. The company needed to...improve marketing, meet data privacy rules, and align with UK health standards. Sugar integrated with back-office, quoting, and marketing systems. Agfa saw 139% ROI, $1M average annual benefit, and payback in 1.3 years. The platform improved forecasting and data from marketing. Mobile features and custom modules made work easier for sales teams.
Show More..

SugarCRM helped Casabaca Toyota, Ecuador’s largest Toyota dealer, modernize its customer experience. The company used SugarCRM to connect digital and... physical sales, pulling data from all sources. Marketing now sends personalized content and nurtures leads. Sales reps have insights at their fingertips. Casabaca Toyota converts 3% more leads and builds stronger customer loyalty. The platform supports new digital solutions and better community service.
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SugarCRM helped Casabaca Toyota, Ecuador’s largest Toyota dealer, modernize its customer engagement. The dealership used SugarCRM to connect digital and... physical sales funnels, pulling data from all sources. Marketing now sends personalized content and nurtures leads. Sales reps have customer insights at their fingertips. Casabaca Toyota converts 3% more leads and builds stronger customer loyalty with the new digital platform.
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SugarCRM helped Casabaca Toyota, Ecuador’s largest Toyota dealer, modernize its customer engagement. The dealership used SugarCRM to connect digital and... physical sales funnels, pulling data from all sources. Marketing now sends personalized content and nurtures leads. Sales reps have customer insights at their fingertips. Casabaca Toyota converts 3% more leads and builds stronger customer loyalty with the new digital platform.
Show More..

SugarCRM helped Casabaca Toyota, Ecuador’s largest Toyota dealer, modernize its customer experience. The company used SugarCRM to connect digital and... physical sales, pulling data from all sources. Marketing now sends personalized content and nurtures leads. Sales reps have insights at their fingertips. Casabaca Toyota converts 3% more leads and builds stronger customer loyalty. The platform supports new digital solutions and better community service.
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Sugar Enterprise helped Bjarke Ingels Group (BIG) centralize contact and project data. BIG needed a single platform to manage contacts... and projects and drive user adoption. The solution was Sugar Enterprise, hosted on-premise, customized for visual workflows and color-coding. BIG saved costs by restructuring databases early and saved time with new workflows. Teams now access color-keyed data and share information easily. User adoption improved, and BIG plans to expand Sugar’s use for more insights.
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Sugar Enterprise helped Bjarke Ingels Group (BIG) centralize contact and project data. BIG needed a single platform to manage contacts... and projects and drive user adoption. The solution was Sugar Enterprise, hosted on-premise, customized for visual workflows and color-coding. BIG saved costs by restructuring databases early and saved time with new workflows. Teams now access color-keyed data and share information easily. User adoption improved, and BIG plans to expand Sugar’s use for more insights.
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SugarCRM helped 2buy2 improve how they engage with customers. 2buy2 moved to SugarCloud for better customer targeting. The platform gave... them a clear roadmap for customer engagement. 2buy2 is in the information technology and services industry. The company is based in Cardiff, UK.
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SugarCRM helped 2buy2 improve how they engage with customers. 2buy2 moved to SugarCloud for better customer targeting. The platform gave... them a clear roadmap for customer engagement. 2buy2 is in the information technology and services industry. The company is based in Cardiff, UK.
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SugarCRM helped Access Group achieve consistent customer interactions and cost efficiency. Access Group used Sugar, rebranded as aCloud CRM, to... integrate with business solutions and share data across teams. The partnership led to $1 million in new revenue and faster time to market. Access Group gained deeper CRM features and a stronger customer-centric product. SugarCRM's flexibility and support enabled Access Group to expand into new verticals.
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Sugar helped AB Enzymes solve master data management problems. The company needed better data synchronization between its CRM and SAP... ERP. Sugar enabled real-time data transfer and validation, reducing errors and saving time for sales staff. The new system improved efficiency and made demand planning easier. AB Enzymes now gets a 360° view of customers and faster, more accurate reporting.
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SugarCloud helped 2buy2 improve their customer engagement. 2buy2 moved to SugarCloud to align technology with their business strategy. The solution... provided a roadmap for engaging with customers and identifying primary targets. The company saw better alignment between digital strategy and operations. The case highlights the benefits of using SugarCRM for ICT companies.
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SugarCRM helped Access Group achieve consistent customer interactions and cost efficiency. Access Group used Sugar, rebranded as aCloud CRM, to... integrate with business solutions and share data across teams. The partnership led to $1 million in new revenue and faster time to market. Access Group gained deeper CRM features and a stronger customer-centric product. SugarCRM's flexibility and support enabled Access Group to expand into new verticals.
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Sugar helped AB Enzymes solve master data management problems. The company needed better data synchronization between its CRM and SAP... ERP. Sugar enabled real-time data transfer and validation, reducing errors and saving time for sales staff. The new system improved efficiency and made demand planning easier. AB Enzymes now gets a 360° view of customers and faster, more accurate reporting.
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SugarCloud helped 2buy2 improve their customer engagement. 2buy2 moved to SugarCloud to align technology with their business strategy. The solution... provided a roadmap for engaging with customers and identifying primary targets. The company saw better alignment between digital strategy and operations. The case highlights the benefits of using SugarCRM for ICT companies.
Show More..