Sales-i Overview

Sales-i provides a sales intelligence platform offering actionable insights into customer products and sales. Sales teams become more effective with these insights.

Use Cases

Customers recommend Contact List Management, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Sales-i.

Other use cases:

  • Rating And Review Management
  • Competitive Intelligence
  • Social Media Analytics
  • Account Management
  • Campaign Management
  • Cross Selling
  • Generation Of New Leads
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sales-i.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Sales-i Use-Cases and Business Priorities: Customer Satisfaction Data

Sales-i works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Sales-i's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Sales-i support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sales-i analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I like that I can see my customers entire order history...." Peer review by User in Paper & Forest Products

Sales-i, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), iSEEit Opportunity Management, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales-i

Top Industries

  • Wholesale
  • Automotive
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales-i is popular in Wholesale, Automotive, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Sales-i Customer wins, Customer success stories, Case studies

Why is Sales-i the best choice for Contact List Management?

What solutions does Sales-i provide for Engagement Management?

Why is Sales-i the best choice for Rating And Review Management?

What makes Sales-i ideal for Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Sales-i solved their Sales Analytics needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers

ESAF Small Finance Bank has chosen SugarCRM to enhance its digital banking and customer relationship management for over 9 million customers. SugarCRM will integrate with more than 15 systems, provid...ing a unified customer experience and ensuring compliance with RBI regulations. This partnership aims to modernize ESAF's banking operations, improve customer service, and optimize marketing efforts.

Read on →
 

SugarCRM Helps Chemical Manufacturer Align Global Sales, Marketing Operations

CHT Group, a chemical manufacturer, has adopted SugarCRM's suite of CRM products to streamline and unify its global sales and marketing operations. This deployment enhances sales efficiency by provid...ing a centralized view of the opportunity pipeline and a 360-degree customer view, improving collaboration and decision-making across its 27 subsidiaries worldwide.

Read on →
 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers | SugarCRM

ESAF Small Finance Bank has chosen SugarCRM to enhance its customer relationship management and digital banking services for over 9 million customers. SugarCRM will integrate with more than 15 system...s, providing a unified customer experience engine to support ESAF Bank's digital transformation. The platform will ensure compliance with RBI regulations and improve customer service across various channels.

Read on →

2buy2 - Information Technology And Services - information technology and services

SugarCloud helped 2buy2 improve their customer engagement. 2buy2 moved to SugarCloud to align technology with their business strategy. The solution provided a roadmap for engaging with customers and ...identifying primary targets. The company saw better alignment between digital strategy and operations. The case highlights the benefits of using SugarCRM for ICT companies.

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Creative Foam - Manufacturing - Manufacturing

Sugar Sell helped Creative Foam exceed its annual sales goal by 44%. The company faced rising material costs and supply chain issues. They replaced Excel with SugarCRM to automate sales and gain real...-time data. After implementation, their pipeline grew by 42%. Creative Foam now makes data-driven decisions and tracks everything from quotes to opportunities. The platform improved hit rates and business strategy.

Read on →

Casabaca Toyota - Automotive - Automotive

SugarCRM helped Casabaca Toyota, Ecuador’s largest Toyota dealer, connect digital and physical sales funnels. The CRM platform pulls data from all sources to understand buyer needs and streamline the... sales process. Marketing now sends personalized content and nurtures leads. Casabaca Toyota converts 3% more leads and builds stronger customer loyalty. The digital platform supports new audience reach and innovative solutions.

Read on →

sales-i: Work with ERP Data in Real Time

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Frequently Asked Questions(FAQ)

for Sales-i

What is Sales-i?

Sales-i is a performance software created for sales, marketing and management professionals to help accelerate sales revenue. This cloud based platform enables managing, prioritizing, monitoring and automating of sales processes.

Some of the primary features offered by this enterprise sales enablement platform includes sales analytics, reporting, mobile sales enablement, alerts on missed cross sells, sales process streamlining, and intuitive CRM. It provides data integration with multiple ERP systems like Oracle, SAP, Datatron, Quickbooks etc. For the management, the tool provides monitoring of top performer, insight into problem areas, past sales comparison, and progress tracking functionality.

The tool applies predictive analytics on accounting data and customer data, and provides visibility into relevant business metrics and help spot early market trends.

What is Sales-i used for?

Sales-i is a Sales Analytics Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Call Recording .

What are the top features of Sales-i?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Sales-i.

Who uses Sales-i?

Sales-i is used by Wholesale, Automotive and Construction among other industries.

What are Sales-i alternatives?

Where is Sales-i located?

Sales-i is headquartered at 10050 N Wolfe Rd, Cupertino, CA 95014.
lightning

Peers used Sales-i for contact list management and engagement management

Sales-i Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Sales-i

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales-i

SugarCRM Inc News

Company

SugarCRM Rebrands as SugarAI to Emphasize AI-Driven CRM Capabilities

SugarCRM has rebranded as SugarAI to emphasize its focus on AI-driven CRM capabilities. This strategic shift aims to enhance customer engagement for B2B organizations by integrating AI for predictive insights and automated workflows. The rebrand includes a new visual identity and messaging, highlighting AI's role in transforming CRM systems to provide actionable insights and improve sales productivity.

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Awards

SugarAI (formerly SugarCRM)

SugarCRM has been recognized as a Leader in the IDC MarketScape: Worldwide Sales Intelligence 2025 Vendor Assessment. This accolade highlights SugarCRM's capabilities in real-time sales guidance, predictive analytics, and data integration, reinforcing its position in empowering sales leaders to optimize revenue generation.

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Awards

SugarCRM Recognized as Most Innovative Solution in Manufacturing Supplier Innovation Awards

SugarCRM has been recognized as the Most Innovative Solution for Managing Supplier Relations and Collaboration in the Manufacturing Supplier Innovation Awards. The award highlights SugarCRM's Precision Selling platform, which integrates with ERP systems to enhance seller productivity and manage complex supply chains effectively.

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Awards

SugarCRM Named to Constellation Research ShortLists for Sales Engagement Platforms and Sales Force Automation

SugarCRM has been named to the Constellation Research ShortLists for Sales Engagement Platforms and Sales Force Automation in Q3 2025. This recognition highlights SugarCRM's AI-powered sales automation platform, Sugar Sell, for its ability to guide sales teams in managing complex deals and prioritizing accounts effectively.

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SugarCRM Inc Profile

Company Name

SugarCRM Inc

Company Website

https://www.sugarcrm.com/

Year Founded

2004

HQ Location

10050 N Wolfe Rd, Cupertino, CA 95014

Employees

501-1000

Social

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Financials

PRIVATE