Sales-i Overview

Sales-i provides a sales intelligence platform offering actionable insights into customer products and sales. Sales teams become more effective with these insights.

Use Cases

Customers recommend Contact List Management, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Sales-i.

Other use cases:

  • Rating And Review Management
  • Competitive Intelligence
  • Social Media Analytics
  • Account Management
  • Campaign Management
  • Cross Selling
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sales-i.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Sales-i Use-Cases and Business Priorities: Customer Satisfaction Data

Sales-i works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Sales-i's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Sales-i support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sales-i analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It keeps me full sales are you every day to schedule all my appointments do my follow up and set up next visits...." Peer review by Phil S

Peer review evidence (same sources as the product rating summary)

"...Contacting lapsed customers faster..." Peer review by User in Import and Export
"...Sales, follow-up and sales tracking are the mayor problems it solves...." Peer review by Jesus L., Food & Beverages
"...Being able to plan calls and record details of a visit so all colleagues can see up to date info...." Peer review by User

Sales-i, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), iSEEit Opportunity Management, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales-i

Top Industries

  • Wholesale
  • Automotive
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales-i is popular in Wholesale, Automotive, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Sales-i Customer wins, Customer success stories, Case studies

How efficiently Does Sales-i manage your Contact List Management?

Why is Sales-i the best choice for Engagement Management?

How can Sales-i enhance your Rating And Review Management process?

How does Sales-i facilitate Competitive Intelligence?

11 buyers and buying teams have used Cuspera to assess how well Sales-i solved their Sales Analytics needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers

ESAF Small Finance Bank has chosen SugarCRM to enhance its digital banking and customer relationship management for over 9 million customers. SugarCRM will integrate with more than 15 systems, provid...ing a unified customer experience and ensuring compliance with RBI regulations. This partnership aims to modernize ESAF's banking operations, improve customer service, and optimize marketing efforts.

Read on →
 

SugarCRM Helps Chemical Manufacturer Align Global Sales, Marketing Operations

CHT Group, a chemical manufacturer, has adopted SugarCRM's suite of CRM products to streamline and unify its global sales and marketing operations. This deployment enhances sales efficiency by provid...ing a centralized view of the opportunity pipeline and a 360-degree customer view, improving collaboration and decision-making across its 27 subsidiaries worldwide.

Read on →
 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers | SugarCRM

ESAF Small Finance Bank has chosen SugarCRM to enhance its customer relationship management and digital banking services for over 9 million customers. SugarCRM will integrate with more than 15 system...s, providing a unified customer experience engine to support ESAF Bank's digital transformation. The platform will ensure compliance with RBI regulations and improve customer service across various channels.

Read on →
 

FSIoffice - Wholesale - Medium

Charlotte, USA

SugarAI helped FSIoffice handle 40% more cases by automating sales processes. Before, sales reps relied on spreadsheets and reacted to customer requests. With SugarAI, reps now spot up-sell and cross...-sell opportunities using AI and machine learning. They can act quickly and set up campaigns in one place. This led to better customer engagement and more efficient sales operations.

 

Creative Foam - Automotive - Medium

Fenton, USA

Sugar Sell helped Creative Foam move from Excel to a unified CRM. The sales team reached 100% adoption of the platform. Creative Foam exceeded its sales goal by 44% after using Sugar. The company saw... a 14% increase in dollar value per vehicle. Pipeline value grew by 42% in the first year. Hit rates improved by 13% and 9% year over year.

 

Cells4Life - Hospital & Health Care - Small

Burgess Hill, UK

Sugar helped Cells4Life automate lab management and customer lifecycle processes. The company saved significant costs by building a custom system instead of buying expensive lab management software. ...Automation with Sugar reduced manual work, saving 20 hours per week for operations. Sales and marketing processes improved, leading to higher conversion rates. Sugar enabled regulatory compliance and secure data handling, supporting business growth without adding staff.

sales-i: Work with ERP Data in Real Time

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Frequently Asked Questions(FAQ)

for Sales-i

What is Sales-i?

Sales-i is a performance software created for sales, marketing and management professionals to help accelerate sales revenue. This cloud based platform enables managing, prioritizing, monitoring and automating of sales processes.

Some of the primary features offered by this enterprise sales enablement platform includes sales analytics, reporting, mobile sales enablement, alerts on missed cross sells, sales process streamlining, and intuitive CRM. It provides data integration with multiple ERP systems like Oracle, SAP, Datatron, Quickbooks etc. For the management, the tool provides monitoring of top performer, insight into problem areas, past sales comparison, and progress tracking functionality.

The tool applies predictive analytics on accounting data and customer data, and provides visibility into relevant business metrics and help spot early market trends.

What is Sales-i used for?

Sales-i is a Sales Analytics Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Call Recording .

What are the top features of Sales-i?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Sales-i.

Who uses Sales-i?

Sales-i is used by Wholesale, Automotive and Construction among other industries.

What are Sales-i alternatives?

Where is Sales-i located?

Sales-i is headquartered at 10050 N Wolfe Rd, Cupertino, CA 95014.
lightning

Peers used Sales-i for contact list management and engagement management

Sales-i Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (69)
Custom Reports

4.31/5

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5

Read Reviews (69)
Custom Reports

4.31/5

Read Reviews (199)

Software Failure Risk Guidance

?

for Sales-i

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales-i

SugarAI Inc. News

Company

SugarCRM Unveils New Brand Identity as SugarAI, Declaring the Next Generation of CRM

SugarCRM has rebranded as SugarAI, emphasizing a shift from traditional CRM systems to AI-driven precision selling. The new brand identity focuses on transforming CRM into a proactive sales guidance system, helping teams identify risks and opportunities. This rebranding aligns with SugarAI's strategy to integrate ERP data and enhance seller experience, aiming to fulfill the longstanding promise of CRM.

Company

SugarAI (formerly SugarCRM)

SugarCRM has rebranded to SugarAI, reflecting a strategic shift towards integrating artificial intelligence into its CRM offerings.

Company

SugarCRM Rebrands as SugarAI to Emphasize AI-Driven CRM Capabilities

SugarCRM has rebranded as SugarAI to emphasize its focus on AI-driven CRM capabilities. This strategic shift aims to enhance customer engagement for B2B organizations by integrating AI for predictive insights and automated workflows. The rebrand includes a new visual identity and messaging, highlighting AI's role in transforming CRM systems to provide actionable insights and improve sales productivity.

Awards

SugarAI (formerly SugarCRM)

SugarCRM has been recognized as a Leader in the IDC MarketScape: Worldwide Sales Intelligence 2025 Vendor Assessment. This accolade highlights SugarCRM's capabilities in real-time sales guidance, predictive analytics, and data integration, reinforcing its position in empowering sales leaders to optimize revenue generation.

SugarAI Inc. Profile

Company Name

SugarAI Inc.

Company Website

https://sugarai.com/

Year Founded

2004

HQ Location

10050 N Wolfe Rd, Cupertino, CA 95014

Employees

501-1000

Social

Financials

PRIVATE