Sales-i Overview

Sales-i provides a sales intelligence platform offering actionable insights into customer products and sales. Sales teams become more effective with these insights.

Use Cases

Customers recommend Contact List Management, Engagement Management, Call Recording, as the business use cases that they have been most satisfied with while using Sales-i.

Other use cases:

  • Rating And Review Management
  • Competitive Intelligence
  • Social Media Analytics
  • Account Management
  • Campaign Management
  • Cross Selling
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Sales-i.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve ROI
  • Grow Market Share
  • Improve Internal Communications
See all business priorities See less business priorities

Sales-i Use-Cases and Business Priorities: Customer Satisfaction Data

Sales-i works with different mediums / channels such as Phone Calls. Offline. Point Of Sale etc.

Sales-i's features include Recording, Alerts: Popups & Notifications, Personalization, etc. and Sales-i support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Sales-i analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I love that any data I find related to customers is then linked to the CRM part of the system, so it gives me a reason to contact a customer, ammunition to use when I do and an organized way to record the call or visit etc...." Peer review by Verified Reviewer

Sales-i, Clari, Saleschoice BI, Mediafly Intelligence360 (formerly InsightSquared), iSEEit Opportunity Management, etc., all belong to a category of solutions that help Sales Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sales-i

Top Industries

  • Wholesale
  • Automotive
  • Construction

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Sales-i is popular in Wholesale, Automotive, and Construction and is widely used by Small Business, Mid Market, and Enterprise.

Sales-i Customer wins, Customer success stories, Case studies

What solutions does Sales-i provide for Contact List Management?

How can Sales-i optimize your Engagement Management Workflow?

Why is Sales-i the best choice for Rating And Review Management?

How does Sales-i address your Competitive Intelligence Challenges?

11 buyers and buying teams have used Cuspera to assess how well Sales-i solved their Sales Analytics needs. Cuspera uses 945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Analytics needs.

 

SugarCRM Helps Chemical Manufacturer Align Global Sales, Marketing Operations

CHT Group, a chemical manufacturer, has adopted SugarCRM's suite of CRM products to streamline and unify its global sales and marketing operations. This deployment enhances sales efficiency by provid...ing a centralized view of the opportunity pipeline and a 360-degree customer view, improving collaboration and decision-making across its 27 subsidiaries worldwide.

Read more →
 

ESAF Small Finance Bank Selects SugarCRM to Power Customer Relationship Management and Digital Banking for Over 9 Million Indian Customers | SugarCRM

ESAF Small Finance Bank has chosen SugarCRM to enhance its customer relationship management and digital banking services for over 9 million customers. SugarCRM will integrate with more than 15 system...s, providing a unified customer experience engine to support ESAF Bank's digital transformation. The platform will ensure compliance with RBI regulations and improve customer service across various channels.

Read more →
 

Country Fare Foodservice Drives 40 Percent Greater Revenues From Current Customer Base With SugarCRM

Country Fare Foodservice, a leading UK food and beverage wholesaler, has implemented SugarCRMs sales-i solution. This deployment enabled Country Fare to increase revenues by 40% from its current cust...omer base and drive overall company growth by 21%. The sales-i platform supports targeted sales efforts, helping optimize order management and reduce product spoilage in the wholesale food sector.

Read more →

2buy2 - Information Technology And Services

SugarCloud helped 2buy2 improve their customer engagement. 2buy2 moved to SugarCloud to align technology with their business strategy. The solution provided a roadmap for engaging with customers and ...identifying primary targets. The company saw better alignment between digital strategy and operations. The case highlights the benefits of using SugarCRM for ICT companies.

Read more →

AB Enzymes - Manufacturing

Sugar helped AB Enzymes solve master data management problems. The company needed better data synchronization between its CRM and SAP ERP. Sugar enabled real-time data transfer and validation, reduci...ng errors and saving time for sales staff. The new system improved efficiency and made demand planning easier. AB Enzymes now gets a 360° view of customers and faster, more accurate reporting.

Read more →

Access Group - Information Technology And Services

SugarCRM helped Access Group achieve consistent customer interactions and cost efficiency. Access Group used Sugar, rebranded as aCloud CRM, to integrate with business solutions and share data across... teams. The partnership led to $1 million in new revenue and faster time to market. Access Group gained deeper CRM features and a stronger customer-centric product. SugarCRM's flexibility and support enabled Access Group to expand into new verticals.

Read more →

sales-i: Work with ERP Data in Real Time

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Frequently Asked Questions(FAQ)

for Sales-i

What is Sales-i?

Sales-i is a performance software created for sales, marketing and management professionals to help accelerate sales revenue. This cloud based platform enables managing, prioritizing, monitoring and automating of sales processes.

Some of the primary features offered by this enterprise sales enablement platform includes sales analytics, reporting, mobile sales enablement, alerts on missed cross sells, sales process streamlining, and intuitive CRM. It provides data integration with multiple ERP systems like Oracle, SAP, Datatron, Quickbooks etc. For the management, the tool provides monitoring of top performer, insight into problem areas, past sales comparison, and progress tracking functionality.

The tool applies predictive analytics on accounting data and customer data, and provides visibility into relevant business metrics and help spot early market trends.

What is Sales-i used for?

Sales-i is a Sales Analytics Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Call Recording .

What are the top features of Sales-i?

Recording, Alerts: popups & Notifications and Personalization are some of the top features of Sales-i.

Who uses Sales-i?

Sales-i is used by Wholesale, Automotive and Construction among other industries.

What are Sales-i alternatives?

Where is Sales-i located?

Sales-i is headquartered at 10050 N Wolfe Rd, Cupertino, CA 95014.
lightning

Peers used Sales-i for contact list management and engagement management

Sales-i Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.62/5 ★

Read Reviews (69)
Custom Reports

4.31/5 ★

Read Reviews (199)

Software Failure Risk Guidance

?

for Sales-i

Overall Risk Meter

Low Medium High

Top Failure Risks for Sales-i

SugarCRM Inc News

Executive

SugarCRM appoints Maksim Ovsyannikov as Chief Product Officer - IT Brief New Zealand

SugarCRM has appointed Maksim Ovsyannikov as Chief Product Officer to lead global product strategy, emphasizing AI integration in its sales automation platform. Ovsyannikov's extensive experience in enterprise software aims to enhance CRM usability and provide actionable insights for sales teams. This strategic shift focuses on improving revenue intelligence and seller experience, addressing the need for CRM systems to offer more than administrative functions.

Awards

SugarCRM Named a Leader in IDC MarketScape: Worldwide Sales Intelligence 2025 ...

SugarCRM has been named a Leader in the IDC MarketScape: Worldwide Sales Intelligence 2025 Vendor Assessment. This recognition highlights SugarCRM's Precision Selling Platform, which offers real-time sales guidance and predictive analytics to enhance revenue-generating activities. The platform aims to address challenges faced by sales teams, such as targeting the right prospects and managing stalled deals.

Executive

Maksim Ovsyannikov Appointed Chief Product Officer at SugarCRM to Accelerate Product Strategy and AI Innovation | SugarCRM AU

SugarCRM has appointed Maksim Ovsyannikov as Chief Product Officer to lead its global product strategy, emphasizing AI innovation. Ovsyannikov, with extensive experience in enterprise software, aims to enhance SugarCRM's AI-driven revenue intelligence and seller experience tools. His leadership is expected to drive innovation and precision selling, benefiting SugarCRM's customers in complex, relationship-driven industries.

Awards

SugarCRM Recognized as a Leading Software Solution in the 2025 Manufacturing Supplier Innovation Awards

SugarCRM has been shortlisted for the 2025 Manufacturing Supplier Innovation Awards in the category of Most Innovative Solution for Managing Supplier Relations and Collaboration. This recognition highlights SugarCRM's AI-driven platform designed to enhance seller productivity and support manufacturers in managing complex supply chains and customer demands.

SugarCRM Inc Profile

Company Name

SugarCRM Inc

Company Website

https://www.sugarcrm.com/

Year Founded

2004

HQ Location

10050 N Wolfe Rd, Cupertino, CA 95014

Employees

501-1000

Social

Financials

PRIVATE