Real-World Case Studies and Customer Success Stories with RWS Tridion

Atlas Copco used Tridion Docs to manage technical documentation for its Compressor Technique unit. The team faced high translation and... publishing costs and struggled to keep content updated for 500 compressor options in 24 languages. Tridion Docs enabled topic-based authoring, reducing translation costs by 20% and eliminating desktop publishing costs. The new system cut incorrect spare parts orders and improved customer satisfaction with on-demand, personalized manuals. Efficiency increased by 50% for the documentation team.
Show More..

Meyn used Tridion Docs to update its user documentation process. The company needed to meet strict new EU documentation requirements.... Tridion Docs improved the accuracy and consistency of Meyn’s manuals. Meyn expects a 30–50% reduction in translation costs and up to 25% content reuse. Customer satisfaction increased and compliance was achieved.
Show More..

Tridion Docs helped Meyn, a leading poultry equipment manufacturer, fix outdated and inconsistent user documentation. Meyn improved accuracy and consistency,... meeting strict EU compliance. The company expects to reuse up to 25% of content and cut translation costs by 30-50%. Customer satisfaction increased, and writers now rely less on technical experts. Meyn plans to enable customer self-service publishing with Tridion Docs.
Show More..

Atlas Copco used Tridion Docs to manage technical documentation for over 500 compressor options and multiple brands. The company faced... rising content volumes and high publishing and translation costs. Tridion Docs cut desktop publishing costs by 100% and translation costs by 20%. Efficiency increased by 50%. Incorrect spare parts orders dropped, and customer satisfaction improved.
Show More..

Tridion Docs helped Linde Material Handling cut translation time by 90%. The company needed to create high-quality documentation fast and... in 26 languages. Tridion simplified content creation, improved content reuse, and reduced errors. Linde now translates 7 million words per year. Automation boosted productivity for technical writers.
Show More..

Tridion Docs helped Intralox cut desktop publishing costs by 99%. The Technical Communications Group unified content management and improved collaboration.... They became 3x more productive than non-Tridion users. Intralox also saved 79% on translation costs. The solution enabled content reuse and streamlined workflows for technical documentation.
Show More..

Hach Company used RWS Translation Management and Tridion Docs to improve technical documentation for water quality products. The team reduced... translation costs by 60% and translation time by 40%. They achieved $260,000 in savings within the first year. The solution enabled faster go-to-market and supported 27 languages. Employee satisfaction rose by 80%.
Show More..

TrainAI by RWS helped a large technology conglomerate improve its generative AI chatbot. The project scaled to 5,000 AI data... specialists, writers, and linguists across 53 locales. Over 264,000 hours of work were completed in 8 months, processing more than 30,000 chatbot responses per week. The team enhanced prompt-response pairs, rated outputs, and localized content in multiple languages. The chatbot gained a competitive edge with improved accuracy and global reach.
Show More..

LearnUpon used RWS and Trados Enterprise to localize its learning management system into nine new languages in just three months. The project covered... over 750,000 words and cut time to market for new languages by 50%. LearnUpon improved translation quality, reduced customer complaints, and increased customer satisfaction. Instant project quotes and streamlined translation management helped LearnUpon expand globally and meet customer needs faster.
Show More..

Cellebrite integrated Language Weaver machine translation into its Pathfinder and Physical Analyzer tools. This helped Cellebrite’s customers in law enforcement... and public safety analyze multilingual digital evidence faster. Translation times for 12 million words dropped from 6 months to just 1 day. The solution also reduced costs and improved border protection. Cellebrite’s customers can now request new language pairs as needed.
Show More..

Tridion Docs helped CommScope unify its technical publications teams under one content management system. The company rolled out the solution... in just one month. CommScope achieved a 60% saving in hosting costs and 20% content reuse per quarter. The new system improved collaboration and efficiency across global teams. Marketing and technical staff now work together more easily using a single source of truth.
Show More..

A major tech company used RWS's TrainAI services to improve its facial recognition AI. They needed videos from 20,000 people... for training. RWS sourced 50,000 participants, providing half a million videos. This was 30,000 more participants than requested. The project ensured data privacy and security.
Show More..

RWS helped Kingfisher plc cut localization costs by reusing translations with translation memory. Kingfisher used Trados Enterprise and Kalcium Quickterm... to automate workflows and manage terminology. The company achieved 99.9% translation quality scores in some languages. Manual processes dropped, and communication improved between teams. Kingfisher now runs a more efficient, high-quality localization program.
Show More..

RWS helped Witt-Gruppe streamline translation for marketing materials in nine languages. Witt-Gruppe wanted to cut costs and speed up production... as they grew internationally. RWS provided translation services, a translation memory, terminology database, and a TMS web portal. In the first year, Witt-Gruppe reduced translation costs by 30% and DTP costs by 90%. The new process made marketing faster and more efficient, helping Witt-Gruppe stay competitive in global retail.
Show More..

Witt-Gruppe reduced translation costs by 30% using RWS technology. The case study highlights the effectiveness of AI-powered language services. It... shows how businesses can save money with advanced translation solutions.
Show More..