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RWS Tridion: Use-Cases, Insights and Reviews | 2025 Cuspera

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Create, Translate, Manage and Activate intelligent enterprise content.

RWS Tridion Overview

RWS-Tridion aids enterprises in connecting with customers, partners, and employees. It leverages collaborative content and knowledge management for improved engagement.

Use Cases

Customers recommend Content Management, Knowledge Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using RWS Tridion.

Other use cases:

Engaging And Following Up
Collaboration
Digital Marketing

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Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using RWS Tridion.

Other priorities:

Scale Best Practices
Improve Internal Communications

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RWS Tridion Use-Cases and Business Priorities: Customer Satisfaction Data

RWS Tridion works with different mediums / channels such as Website. and Omnichannel.

Reviews

"...Manage your Entire Content Lifecycle with Uniquely Integrated Web Content Management (SDL Tridion Sites) and Structured Content Management (SDL Tridion Docs)...." Peer review

RWS Tridion, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on RWS Tridion Use Cases

How can RWS Tridion optimize your Content Management Workflow?

What solutions does RWS Tridion provide for Knowledge Management?

What benefits does RWS Tridion offer for Sending & Publishing Communications?

Case Studies

Accounting

CASE STUDY Financial Accounting Foundation (FAF)

The Financial Accounting Foundation improved its websites with RWS. The changes made the sites 1.5 times faster. Navigation and search functions were better. Page views and engagement time increased.... Content management and archiving became more efficient.

Retail

CASE STUDY Witt-Gruppe

RWS helped Witt-Gruppe streamline translation for marketing materials in nine languages. Witt-Gruppe wanted to cut costs and speed up production as they grew internationally. RWS provided translation... services, a translation memory, terminology database, and a TMS web portal. In the first year, Witt-Gruppe reduced translation costs by 30% and DTP costs by 90%. The new process made marketing faster and more efficient, helping Witt-Gruppe stay competitive in global retail.

CASE STUDY Anakatech

Anakatech modernized its localization process and saved over €30,000 in less than two years using RWS solutions.

Automotive

CASE STUDY JLR (Jaguar Land Rover)

RWS provided multilingual interpretation services for JLR's technical training events in Europe. JLR needed to help technicians understand and use the TOPIx online portal. RWS sent six teams of techn...ical interpreters to support in-person and virtual sessions in multiple languages. This improved technician understanding, engagement, and feedback. JLR saw better adoption of TOPIx and higher customer satisfaction. JLR praised the interpreters for their skills and positive impact on the events.

Information Technology and Services

CASE STUDY A major tech company

A major tech company used RWS's TrainAI services to improve its facial recognition AI. They needed videos from 20,000 people for training. RWS sourced 50,000 participants, providing half a million vi...deos. This was 30,000 more participants than requested. The project ensured data privacy and security.

Financial Services

CASE STUDY Leading global bank

A leading global bank improved its eLearning localization with RWS. They used AI-powered language services. This helped streamline their processes. The bank is in the financial services industry.

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FEATURE	RATINGS AND REVIEWS
Analytics	3.42/5 ★ Read Reviews (4)
Custom Reports	2.94/5 ★ Read Reviews (1)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	3.42/5 ★ Read Reviews (4)
Custom Reports	2.94/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for RWS Tridion

Top Failure Risks for RWS Tridion

RWS Holdings PLC News

Partnership 21/07/2025

RWS and Copyleaks Join Forces to Deliver Built-in AI and Plagiarism Detection for Tridion Users - GlobeNewswire

RWS and Copyleaks have partnered to integrate AI and plagiarism detection into Tridion Docs, RWS's content management system. This integration allows for real-time content analysis, ensuring originality and authenticity without disrupting workflows. Copyleaks' technology identifies AI-generated text and plagiarism with high accuracy, supporting multiple languages and file formats. The solution is available globally to joint customers.

Partnership 08/07/2025

Snap (NYSE:SNAP) Partners With RWS Global For Enhanced Fan Engagement At Sporting Events

Snap has partnered with RWS Global to enhance fan engagement at sporting events through advanced AR technology. This partnership aims to boost Snap's user interaction and revenue, particularly during high-profile events.

M&A 25/06/2025

RWS Acquires Papercups IP to Power Next-Gen AI Dubbing for Enterprise Clients - Silicon Canals

RWS has acquired the intellectual property assets of Papercup, a UK-based AI dubbing company, to enhance its enterprise AI dubbing solutions. This acquisition brings Papercups advanced AI voice translation and synthetic voice technology into RWSs portfolio, enabling faster, scalable, and high-quality multilingual video localization for global enterprises. The move strengthens RWSs position in AI-driven content localization and expands its capabilities in delivering next-generation dubbing services to enterprise clients.

Executive 05/04/2025

RWS CEO Benjamin Faes on Rethinking Content and Language in the AI Revolution

RWS CEO Benjamin Faes, speaking at SlatorCon London 2025, emphasized the transformative role of AI in content and language solutions. Faes encouraged industry leaders to proactively integrate AI technologies, highlighting content as central to global business. His keynote underscored RWS's commitment to innovation in AI-driven language and content services.

RWS Holdings PLC Profile

Company Name

RWS Holdings PLC

Company Website

https://www.rws.com/

HQ Location

Europa House, Chiltern Park, Chiltern Hill, Chalfont St Peter, SL9 9FG, United Kingdom, Europe

Employees

501-1000

Social

Financials

M&A