Real-World Case Studies and Customer Success Stories with Riverbed

Riverbed Network Observability solutions helped Arab National Bank during a core banking system migration. The bank used NetProfiler, AppResponse, Portal,... and NetIM for advanced network monitoring and troubleshooting. This improved backend visibility and enabled proactive IT infrastructure monitoring. The migration was smooth, and customer service was maintained throughout the upgrade.
Show More..

Riverbed AppResponse, Portal, and APM helped Halkbank handle 1. 5x more network traffic while keeping banking services available. The bank...used Riverbed to speed up network issue detection and resolution. Over 40 critical applications are now monitored with dashboards. Halkbank improved digital banking growth and user experience with actionable insights and faster troubleshooting.
Show More..

Riverbed helped Global Credit Union improve network performance. The credit union faced slow application speeds and connectivity issues. Riverbed's solution... increased application response times and reduced downtime. Employees now work faster and serve members better. The IT team can monitor and fix problems quickly. Network visibility improved across all branches.
Show More..

Riverbed helped Global Credit Union gain full visibility into its IT environment. The credit union struggled with isolated monitoring tools... and slow problem resolution. Riverbed provided unified dashboards and faster issue diagnosis. The solution reduced incident counts by 150-200 per month with auto remediation. Members now enjoy a stable, high-performing service experience.
Show More..

Riverbed helped Arab National Bank improve network monitoring during a core banking system migration. The bank used Riverbed’s observability tools... to gain full visibility and quickly troubleshoot network issues. This proactive monitoring kept customer service running smoothly. The migration finished without disruption. The bank now has better control over its IT infrastructure.
Show More..

A global top 5 bank used Riverbed Aternity to cut monthly IT ticket volume by 30%. The bank also reduced... mean time to resolution by 20%. They improved device observability across 500,000 devices. The solution helped 40,000 wealth advisors work better. Automation and integration features boosted IT efficiency and advisor productivity.
Show More..

Riverbed Network Observability helped Halkbank handle 1. 5x more network traffic while keeping banking services available. The bank used Riverbed...AppResponse, Portal, and APM to speed up problem diagnosis and resolve issues faster. Over 40 critical applications are now monitored with detailed dashboards. Halkbank improved digital banking growth and user experience for 20 million customers. IT teams now resolve incidents more quickly, even during peak demand.
Show More..

Riverbed Aternity Digital Experience Management helped Kent Community Health NHS Foundation Trust gain full visibility into application and hardware performance. The trust improved... clinician productivity and reduced downtime by auto-remediating incidents. With Aternity, they avoided replacing 42% of 1,784 devices aged 5 years or older, saving costs. The IT team now proactively troubleshoots issues and only upgrades poor-performing devices. This improved the digital experience for staff and patients.
Show More..

Aternity by Riverbed gave Kent Community Health NHS Foundation Trust better visibility into clinician device performance. The IT team can... now auto-remediate incidents and troubleshoot issues before they impact staff. This improved productivity and reduced downtime for clinical staff. The trust only upgrades poor performing devices, lowering asset refresh costs. The solution helps improve patient care and clinician experience.
Show More..

Princess Alexandra Hospital NHS Trust used Riverbed to improve network performance. The hospital faced slow application speeds that affected patient... care. Riverbed helped speed up critical applications and reduced downtime. Staff now access records faster and provide better service. The solution improved IT reliability for the hospital.
Show More..

Aternity from Riverbed helped The Princess Alexandra Hospital NHS Trust improve clinician productivity and digital experience. The hospital serves 350,000... people and supports over 4,000 staff. With Aternity, they achieved a 99% reduction in SLA breaches on service desk tickets. Automated problem resolution and IT spend optimization led to projected savings of £3 million over five years. The solution increased visibility into end-user experience for better patient care.
Show More..

Aternity from Riverbed helped Kent Community Health NHS Foundation Trust gain detailed visibility into device and application performance. The IT team... can now quickly find and fix issues, improving clinician productivity and patient care. The solution allowed them to avoid replacing 42% of devices over five years old, saving costs. Staff experience improved with proactive troubleshooting and auto-remediation. The trust serves 1.4 million people and manages over 5,000 staff.
Show More..

Aternity from Riverbed helped The Princess Alexandra Hospital NHS Trust improve clinician productivity. The hospital saw a 99% reduction in... SLA breaches on service desk tickets. Automated problem resolution reduced downtime for clinical staff. The trust is projected to save £2.5 to £3 million in IT costs over five years. These savings can be used for patient care improvements.
Show More..

Aternity from Riverbed gave EDF UK full visibility into end-user experience for its contact center. The company faced slow application... performance, device downtime, and compliance risks. With Aternity, EDF UK quickly resolved issues, reduced manual effort, and improved productivity. Automated remediation removed non-compliant apps, boosting digital experience for both employees and customers. EDF UK now delivers stable, high-performing digital services across its network.
Show More..

Riverbed Aternity helped EDF improve visibility into end-user experience for its contact center employees. EDF used Aternity to monitor business-critical... applications and devices, speeding up response times and reducing transaction times. The company implemented Aternity for 15,000 end-users, enabling proactive issue resolution and reducing helpdesk tickets. Automated remediation actions saved users 14 minutes and support teams 15 minutes per incident. EDF integrated Aternity with ServiceNow, transforming IT from reactive to proactive and pre-emptive support.
Show More..

Riverbed helped Schneider Electric move its IT infrastructure to the cloud. The company wanted to boost business agility and cut... costs. Riverbed's SteelHead appliances made it easier to migrate servers to Amazon Web Services. Schneider Electric can now add or remove servers in minutes, not months. The new cloud setup means they only pay for what they use.
Show More..

Aternity from Riverbed helped EDF UK improve digital experience for contact center employees. EDF faced slow application performance and lacked... visibility into employee experience. With Aternity, EDF gained a single dashboard view of devices, apps, and network metrics. This led to faster and more accurate issue resolution. EDF improved response times and empowered data-driven decisions, enhancing both employee productivity and customer experience.
Show More..

Aternity from Riverbed helped EDF, the UK's largest coal-free power producer, improve digital experiences for users. EDF faced slow applications,... long response times, and poor transparency in its contact center. With Aternity, EDF gained real-time insights into user experience across devices and applications. The solution enabled faster troubleshooting, better response times, and proactive problem solving. EDF now makes data-driven decisions and has improved both employee productivity and customer experience.
Show More..

Riverbed AppResponse helped Turkcell Global Bilgi cut mean time to resolution and boost customer satisfaction. The company gained unified observability... across two data centers and over 3,500 virtual machines. AppResponse enabled real-time network traffic analysis and improved agent efficiency. Removing duplicate DNS records reduced latency and improved network responsiveness. Data insights now support leadership and business growth.
Show More..

Riverbed Aternity Digital Experience Management helped Tietoevry migrate over 20,000 devices to Microsoft Intune. The solution cut migration time by... 9 months and saved two employees over a year of work. Tietoevry kept employee downtime low and user experience high during the digital transformation. The platform also improved productivity and security for Tietoevry's global workforce.
Show More..

Riverbed unified observability platform helped Zain Jordan cut incident response time. The company gained full-stack visibility and faster troubleshooting. Teams... used real-time dashboards for better collaboration. Application-layer insights enabled quick root-cause analysis. Operational costs dropped after deployment.
Show More..

Intel used Riverbed's Aternity DEM to monitor 10,000 employee devices. The IT team gained better visibility into device reliability and... user experience. They could quickly find the source of user complaints and fix issues before employees called for help. The solution helped reduce IT ticket volume and duration. Intel improved device manageability for both remote and in-office workers.
Show More..

Tietoevry used Riverbed Aternity to migrate over 20,000 devices to Microsoft Intune. The company needed to finish the migration on... time and within budget, while keeping employee digital experience high. Riverbed Aternity helped automate work-arounds for non-compliant devices. Migration time dropped by 9 months, saving two employees over a year of work. Employee downtime was reduced and user experience stayed positive.
Show More..

Riverbed Aternity helped the Ministry of Justice New Zealand improve digital employee experience for over 5,000 staff. The Ministry faced... challenges with limited budget, lack of visibility, and the need to boost productivity. By using Riverbed Aternity, they gained end-to-end visibility and proactive monitoring. The Ministry saw a 31% increase in their Digital Experience Index. Employee productivity and decision-making improved.
Show More..

Riverbed AppResponse, NetProfiler, and Portal helped the Ministère de l’Intérieur improve network visibility and security. The ministry saw a 30%... improvement in incident response times. Network downtime dropped by 25%. The tools made troubleshooting faster and easier. The ministry now has better control over its digital infrastructure.
Show More..

Riverbed helped the Ministère de l’Intérieur improve network performance and security. The ministry used Riverbed AppResponse, NetProfiler, and Portal to... modernize its digital infrastructure. They achieved a 30% faster incident response and cut network downtime by 25%. The solution gave better visibility into application quality and performance. This strengthened network resilience for public safety operations.
Show More..

Riverbed Aternity helped Richmond and Wandsworth Councils improve network application performance for over 4,000 staff. The councils needed better visibility... across social care departments and wanted to reduce network issues. With Riverbed, they gained proactive monitoring and could estimate financial risk from application problems. The solution also helped maintain employee productivity and hold software vendors accountable. The councils now have more insight into their IT estate and can support their sustainability goals.
Show More..

Riverbed helped ELARABY improve network performance and application visibility. ELARABY faced slow application response times and network bottlenecks. Riverbed's solution... provided real-time monitoring and faster troubleshooting. As a result, ELARABY saw better productivity and user satisfaction. The IT team gained control over their digital infrastructure. Riverbed enabled smoother business operations for ELARABY.
Show More..

Riverbed SaaS Accelerator and Cloud Accelerator helped Elaraby Group improve Microsoft 365 performance for 6,000 employees. Elaraby reduced data transmission... between sites by 60%, saving 900GB of data per day. The solution enabled a 50% increase in data transfer with no extra cost. Employees now have a faster, more responsive user experience. Elaraby improved data security and collaboration across its regional workforce.
Show More..

Riverbed SteelHead SaaS helped ELARABY improve Microsoft 365 performance for 6,000 employees. The company reduced bandwidth needs to support SaaS... applications. Data transfer was optimized by 60%, saving 900GB per day. ELARABY increased data transfer between sites by 50% with no extra cost. Employees now have a faster, more responsive user experience.
Show More..

Riverbed Aternity helped Brisbane Airport Corporation gain full visibility into user experience and application performance. The team manages nearly 300... SaaS apps, including critical airport systems. With Aternity Employee Experience and IQ Ops, BAC improved monitoring, reduced operational costs, and lowered environmental impact. The solution enabled better decision-making and boosted employee productivity. BAC now proactively detects and fixes technical issues, supporting sustainable digital operations.
Show More..

Riverbed Aternity Employee Experience (DEX) and Riverbed IQ Ops gave Brisbane Airport Corporation full visibility into end user computing. The airport faced... slow devices and lacked data to fix issues. With Aternity, the IT team used real metrics to solve problems and cut downtime. They reduced operational costs and energy waste by targeting idle devices. The solution improved employee productivity and supported sustainability goals.
Show More..

Riverbed Aternity helped Brisbane Airport Corporation gain full visibility into user experience across nearly 300 SaaS applications. The team used... the platform to monitor end user needs and proactively detect technical issues. This reduced operational costs and environmental impact. Employee productivity and business performance improved. The solution also supported better decision-making and sustainability goals.
Show More..

Riverbed’s Aternity Digital Employee Experience (DEX) solution helped Dow cut system crashes by 50%. Dow saw a 5% boost in... app performance and a 16% rise in employee productivity. The company used Aternity for proactive device management and digital experience monitoring. Dow improved device reliability, which is key for managing product shipments. The solution let Dow resolve issues before they impacted users.
Show More..

Riverbed helped ELARABY improve Microsoft 365 performance for 6,000 employees. The company reduced data transfer by 60%, saving 900GB per... day. Riverbed enabled a 50% increase in data transfer between sites with no extra cost. ELARABY now delivers a faster, more responsive user experience. The solution supports their move to SaaS and connects their regional business.
Show More..

Riverbed’s Aternity Digital Employee Experience helped Dow cut system crashes by 50%. Dow saw a 5% boost in app performance... and a 16% rise in employee productivity. The solution enabled proactive device management and preemptive issue resolution. Dow now tracks and manages large product shipments more reliably. The digital journey for end-users is smoother and more efficient.
Show More..