Riverbed Overview
Riverbed's AI-driven observability platform addresses the challenge of maintaining exceptional digital experiences by improving performance and resolving IT issues. It offers a solution for businesses struggling with tool sprawl and the need for seamless user interactions. The platform leverages artificial intelligence to provide insights that enhance digital operations, ensuring reliable and efficient service delivery. This approach not only helps in identifying and fixing issues proactively but also supports an organization's broader strategic goals by delivering consistent user satisfaction and reducing operational complexities.
Use Cases
Customers recommend Collaboration, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Riverbed.
Business Priorities
Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Riverbed.
Riverbed Use-Cases and Business Priorities: Customer Satisfaction Data
Riverbed works with different mediums / channels such as Chat. Skype. E-Mail etc.
Riverbed's features include Ticketing, Alerts: Popups & Notifications, and Dashboard. and Riverbed support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Riverbed analytics capabilities include Analytics, and Custom Reports.
Reviews
"Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how the...se apps are performing." - Jeremy Hoyland
Peer review evidence (same sources as the product rating summary)
"...Achieve Collaboration Goals by Delivering Excellent User Experience. Challenges...." End User Experience Monitoring for Microsoft Office 365
"...Benchmarking Employee Experience. ..." Optimize App Performance to Improve End User Experience
"...The five-year contract with Aternity will support Maersk Line s strategy to become the digital leader within the shipping sector...." Aternity
Riverbed, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Optimizing digital experiences is made accessible by Riverbed. The full potential of digital possibilities is illuminated and accelerated.
Popular Business Setting
for Riverbed
Top Industries
- Legal Services
Popular in
- Enterprise
Riverbed is popular in Legal Services, and is widely used by Enterprise,
Riverbed Customer wins, Customer success stories, Case studies
Why is Riverbed the best choice for Collaboration?
What Are the key features of Riverbed for Competitive Intelligence?
What solutions does Riverbed provide for Contract Management?
How does Riverbed address your Performance Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Riverbed solved their Digital Experience Platform needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeremy Hoyland Managing Partner Simmons & Simmons |
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
Mike Plichta PC Experience Supervisor Winston & Strawn |
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
The Key to Brewing a Better User Experience Instant Visibility at the Point of Consumption
Peers used Riverbed for collaboration and competitive intelligence
Riverbed Competitors
Riverbed Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
Software Failure Risk Guidance
?for Riverbed
Overall Risk Meter
Top Failure Risks for Riverbed
Riverbed Technology News
Riverbed AI enhances network 360 visibility & operations
Riverbed has launched Network 360, integrating AI capabilities into its AppResponse and NetProfiler solutions to enhance network observability. The new offerings, Riverbed IQ and Riverbed Q, provide advanced AI-driven insights, enabling NetOps teams to diagnose issues, identify root causes, and predict disruptions. This integration aims to transform network operations with AI-assisted workflows and broader visibility across enterprise networks.
Riverbed Data Express Expands Multi-Cloud Data Movement with Expanded OCI, AWS, and Azure Support
Riverbed has expanded its Data Express capabilities to support multi-cloud data movement across OCI, AWS, and Azure. This includes new features for cloud-to-cloud migration and replication, enhancing data mobility and reducing transfer times. Data Express is now available on the Oracle Cloud Marketplace, facilitating easier adoption and deployment for OCI customers.
Riverbed Earns Leader Status in 2026 IDC MarketScape
Riverbed has been recognized as a Leader in the IDC MarketScape: Worldwide Digital Employee Experience 2026 Vendor Assessment. This recognition highlights Riverbed's Aternity platform, which integrates AI governance and observability to enhance digital employee experiences. The platform's architecture supports autonomous IT operations and has seen significant adoption, particularly in regulated industries.
Riverbed Named a Leader in IDC MarketScape for Digital Employee ...
NR Reason: The article discusses Riverbed being recognized as a leader in the IDC MarketScape for Digital Employee Experience, which is an award recognition and not a commercial partnership or customer adoption.
Riverbed Technology Profile
HQ Location
125 Cambridgepark Drive Cambridge, MA
Employees
101-250
Social
Financials
SERIES D
