Riverbed Overview
Riverbed's AI-driven observability platform addresses the challenge of maintaining exceptional digital experiences by improving performance and resolving IT issues. It offers a solution for businesses struggling with tool sprawl and the need for seamless user interactions. The platform leverages artificial intelligence to provide insights that enhance digital operations, ensuring reliable and efficient service delivery. This approach not only helps in identifying and fixing issues proactively but also supports an organization's broader strategic goals by delivering consistent user satisfaction and reducing operational complexities.
Use Cases
Customers recommend Collaboration, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Riverbed.
Business Priorities
Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Riverbed.
Riverbed Use-Cases and Business Priorities: Customer Satisfaction Data
Riverbed works with different mediums / channels such as Chat. Skype. E-Mail etc.
Riverbed's features include Ticketing, Alerts: Popups & Notifications, and Dashboard. and Riverbed support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Riverbed analytics capabilities include Analytics, and Custom Reports.
Reviews
"Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how the...se apps are performing." - Jeremy Hoyland
Riverbed, Quadient CCM platform, Contentsquare, Whatfix, RapidSpike, etc., all belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Optimizing digital experiences is made accessible by Riverbed. The full potential of digital possibilities is illuminated and accelerated.
Popular Business Setting
for Riverbed
Top Industries
- Legal Services
Popular in
- Enterprise
Riverbed is popular in Legal Services, and is widely used by Enterprise,
Comprehensive Insights on Riverbed Use Cases
What benefits does Riverbed offer for Collaboration?
How can Riverbed optimize your Competitive Intelligence Workflow?
Why is Riverbed the best choice for Contract Management?
How can Riverbed optimize your Performance Management Workflow?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Riverbed solved their Digital Experience Platform needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jeremy Hoyland Managing Partner Simmons & Simmons |
Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland |
|
Mike Plichta PC Experience Supervisor Winston & Strawn |
The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta |
Case Studies
Case Study Simmons & Simmons
Case Study Simmons & Simmons
Case Study Winston & Strawn
Case Study Winston & Strawn
Video
The Key to Brewing a Better User Experience Instant Visibility at the Point of Consumption
Peers used Riverbed for collaboration and competitive intelligence
Riverbed Competitors
Riverbed Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (74) |
| Custom Reports | Read Reviews (31) |
Software Failure Risk Guidance
?for Riverbed
Overall Risk Meter
Top Failure Risks for Riverbed
Riverbed Technology News
Riverbed Named a Leader in 2025 Gartner® Magic Quadrant for Digital Employee Experience
Riverbed has been recognized as a Leader in the 2025 Gartner Magic Quadrant for Digital Employee Experience. This distinction highlights Riverbed's strength in AI-powered observability and digital experience management solutions for enterprises. The recognition affirms Riverbed's innovation and leadership in optimizing digital workplace performance.
Riverbed appoints Paul Crighton as Vice President Sales for APJ Region
Riverbed has appointed Paul Crighton as vice president of sales for the Asia-Pacific and Japan (APJ) region. Crighton will lead regional sales strategy and execution, focusing on expanding Riverbeds AI observability and digital experience optimization solutions across APJ enterprise markets.
Riverbed introduces new SteelHead 90 network acceleration appliances
Riverbed launched the SteelHead 90 series, a new line of network acceleration appliances powered by RiOS 10 and featuring Intel TDX virtual machine isolation for enhanced data security. The SteelHead 90 devices expand Riverbeds portfolio, targeting enterprise network performance and secure data transfer across distributed environments.
Riverbed Primes Networks for the AI Era with Ground-Breaking Acceleration Solutions and New Flex Subscription Offering
Riverbed has introduced advanced network acceleration solutions designed to optimize digital experiences in the AI era. The company also launched a new Flex Subscription offering, providing flexible access to its performance and observability technologies. These innovations aim to enhance network efficiency, support AI-driven workloads, and deliver scalable, subscription-based value for enterprise customers.
Riverbed Technology Profile
HQ Location
125 Cambridgepark Drive Cambridge, MA
Employees
101-250
Social
Financials
SERIES D
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