Reltio Overview

Reltio's Connected Data Platform is a game-changer for businesses swimming in data from multiple sources. As the first cloud-native SaaS solution in master data management, it transforms complex data into a single, trustworthy source. This platform shines by offering real-time insights at scale, ensuring businesses have access to accurate and up-to-date information without compromise. One standout feature is its genAI-driven innovation, which enhances data processing capabilities. Trusted by 38 of the Fortune 500, Reltio's platform eliminates the need to choose between speed and quality, providing both seamlessly.

Use Cases

Customers recommend Customer Engagement, Segmentation And Targeting, Customer Experience Management, as the business use cases that they have been most satisfied with while using Reltio.

Other use cases:

  • Workflow Management
  • Enrichment Of Customer Profiles
  • Training & Onboarding
  • Collaboration
  • Contract Management
  • Communication Management
  • Lifetime Value Management
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Business Priorities

Increase Customer Life Time Value and Drive Sales Growth are the most popular business priorities that customers and associates have achieved using Reltio.

Other priorities:

  • Improve Customer Retention
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Improve Digital And Social Presence
  • Acquire Customers
  • Establish Thought Leadership
  • Improve Consistency
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Reltio Use-Cases and Business Priorities: Customer Satisfaction Data

Reltio's features include Personalization, Recording, Calculator, etc. and Reltio support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Reltio analytics capabilities include Analytics, and Custom Reports.

Reviews

"At AstraZeneca, we're accelerating innovation to deliver life changing medicines and personalized experiences, while respecting communication preferences and privacy compliance. We're in the final year of a 3-year transformation to master, track and... optimize the use of customer data throughout the organization. We're replacing 67 legacy master data management systems with 3 interlinked regional hubs in Europe, APAC and the US." - Joanna Walker

Reltio, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Reltio unifies and cleanses multi-source data into a single source of trusted information. Insight-ready, real-time data is provided at scale by their cloud-native MDM solution.

Popular Business Setting

for Reltio

Top Industries

  • Computer Software
  • Internet
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Reltio is popular in Computer Software, Internet, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Reltio Use Cases

What solutions does Reltio provide for Customer Engagement?

How does Reltio facilitate Segmentation And Targeting?

Why is Reltio the best choice for Workflow Management?

How can Reltio enhance your Enrichment Of Customer Profiles process?

11 buyers and buying teams have used Cuspera to assess how well Reltio solved their Customer Data Platform needs. Cuspera uses 1541 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Reltio testimonial

Joanna Walker

Global MDM Architect

AstraZeneca

At AstraZeneca, we're accelerating innovation to deliver life changing medicines and personalized experiences, while respecting communication preferences and privacy compliance. We're in the final year of a 3-year transformation to master, track and optimize the use of customer data throughout the ...organization. We're replacing 67 legacy master data management systems with 3 interlinked regional hubs in Europe, APAC and the US.

Testimonial By Joanna Walker
Reltio testimonial

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti
Reltio testimonial

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista
CUSTOMERS TESTIMONIALS
Reltio testimonial

Joanna Walker

Global MDM Architect

AstraZeneca

At AstraZeneca, we're accelerating innovation to deliver life changing medicines and personalized experiences, while respecting communication preferences and privacy compliance. We're in the final year of a 3-year transformation to master, track and optimize the use of customer data throughout the ...organization. We're replacing 67 legacy master data management systems with 3 interlinked regional hubs in Europe, APAC and the US.

Testimonial By Joanna Walker
Reltio testimonial

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti
Reltio testimonial

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista

Case Studies

Manufacturing

CASE STUDY Eaton

Reltio helped Eaton unify customer data from over 90 ERPs in just 6 weeks. Eaton used Reltio to fix data silos and reduce errors in rebate processing. The solution reclaimed $14M+ in rebate leakage a...nd saved $10-14M yearly. Eaton now has faster decisions, better data quality, and a strong foundation for AI. Teams reuse trusted data across analytics, pricing, and operations.

Utilities

CASE STUDY Republic Services

Reltio Data Cloud helped Republic Services unify customer data. The company replaced its old MDM to get a single view of customers and contacts. They fixed poor data quality and merged duplicate acco...unts. Republic Services integrated data from 7 systems and enriched it with outside sources. The first phase went live in 7 months. Sales teams now see all accounts managed by one person, making their work easier.

CASE STUDY Schneider Electric

Reltio Connected Data Platform helped Schneider Electric replace their old master data management system. This change made service and support teams more efficient and accurate. Schneider Electric cu...t the time to create a new organization in their systems by about 50%. They found several million dollars in new sales opportunities by fixing inactive customer records. They saved hundreds of thousands of dollars each year on logistics by improving address accuracy. Customer issues were resolved faster, and field service teams had less manual work.

Entertainment

CASE STUDY Warner Bros.

Reltio helped Warner Bros. manage a complex global media supply chain. Warner Bros. faced challenges with data silos, duplicate data, and compliance across 140 countries. Reltio provided a unified da...ta platform to centralize content, IP, and talent data. The solution integrated with SAP and Salesforce, supported multi-country compliance, and enabled advanced data matching and merging. This improved data access, reduced costs, and streamlined global operations.

Consumer Goods

CASE STUDY Shiseido

Reltio helped Shiseido unify customer data for real-time, personalized experiences. Shiseido integrated Reltio with Salesforce Marketing Cloud and analytics tools. This enabled 360° customer views an...d improved collaboration across teams. Shiseido simplified compliance with data privacy laws. They used AI for sentiment analysis and marketing. In 2023, Shiseido sent over 1 billion personalized communications.

Consumer Goods

CASE STUDY Kohler

Reltio Data Cloud helped Kohler unify data from over 16 CRM and ERP systems. Kohler built 360-degree consumer views to support global B2C growth. The company cut marketing campaign execution time by ...80%. Kohler improved data trust with 25 data quality dashboards. This foundation supports AI and machine learning projects. Kohler values Reltio as a strategic partner for long-term technology planning.

Video

Community Show: Navigating Success: Enhance and Expand with Reltio’s Professional Guidance

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Frequently Asked Questions(FAQ)

for Reltio

What is Reltio?

Reltio is a customer data platform that enables customer experience to drive hyper-personalization, accelerate real-time operations, and simplify compliance with consent and privacy laws. It helps to gain business agility, and bring big ideas to life.

Reltio manages all data types including multi-domain master data, transaction and interaction data, third-party, public and social data. Identifies complex relationships among individuals, entities, products and services, locations, and more. Creates holistic, up-to-date, and actionable customer profiles make it easier to drive hyper-personalization, accelerate real-time operations, and simplify compliance and consent management at scale.

Reltio features include accelerating time-to-value, reduce TCO and upgrade without disruption, quickly onboard new data sources, enrich profiles with thousands of attributes, relationships, transactions, and interactions from hundreds of data sources, gain deep, data-driven, and actionable insights about all customers to deliver hyper-personalized experiences, and more.

What is Reltio used for?

Reltio is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Drive Sales Growth by Customer Engagement, Segmentation And Targeting and Customer Experience Management .

What are the top features of Reltio?

Personalization, Recording and Calculator are some of the top features of Reltio.

Who uses Reltio?

Reltio is used by Computer Software, Internet and Financial Services among other industries.

What are Reltio alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Reltio.

Where is Reltio located?

Reltio is headquartered at 100 Marine Parkway, Redwood Shores, CA 94065, US.
lightning

Peers used Reltio for customer engagement and segmentation and targeting

Reltio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (31)
Analytics

4.70/5

Read Reviews (156)
Custom Reports

4.59/5

Read Reviews (114)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (31)
Analytics

4.70/5

Read Reviews (156)
Custom Reports

4.59/5

Read Reviews (114)

Software Failure Risk Guidance

?

for Reltio

Overall Risk Meter

Low Medium High

Top Failure Risks for Reltio

Reltio, Inc. News

Executive

Reltio Appoints Industry Veterans Alyson Welch as Chief Revenue Officer and Trish Hayward as Chief AI Business Transformation Officer

Reltio has appointed Alyson Welch as Chief Revenue Officer and Trish Hayward as Chief AI Business Transformation Officer. These strategic hires aim to bolster Reltio's leadership in real-time, AI-driven data intelligence. Welch will focus on global sales and customer experience, while Hayward will enhance Reltio's AI narrative and enterprise growth. These appointments underscore Reltio's commitment to AI transformation and data unification.

Product

Reltio Launches Google Agent2Agent Protocol Support, Expanding Reltios AgentFlow Platform to Fuel Enterprise AI at the Edge - Business Wire

Reltio has expanded its AgentFlow platform by integrating support for Google's Agent2Agent protocol. This enhancement enables real-time data connectivity and interoperability for AI workflows, facilitating rapid AI deployment and operational efficiency. The platform supports seamless integration with AI agents and large language models, enhancing decision-making and reducing compliance risks with robust security features.

Product

Reltio Launches Google Agent2Agent Protocol Support, Expanding Reltios AgentFlow Platform to Fuel Enterprise AI at the Edge

Reltio has launched support for Google's Agent2Agent (A2A) protocol, enhancing its AgentFlow platform to improve interoperability and real-time data connectivity for AI workflows. This update enables enterprises to connect AI agents to trusted data seamlessly, accelerating AI deployment and enhancing decision-making across various business functions.

Executive

Reltio Welcomes Industry Veterans to Advisory Board, Accelerating AI-powered Data Unification Strategy - Reltio

Reltio has appointed industry veterans Abhi Yadav, John Repko, and Venkat Venkatraman to its Advisory Board to enhance its AI-powered data unification strategy. These leaders bring expertise in enterprise data, AI strategy, and digital transformation, supporting Reltio's mission to unify fragmented data into real-time intelligence for AI applications.

Reltio, Inc. Profile

Company Name

Reltio, Inc.

Company Website

//reltio.com

HQ Location

100 Marine Parkway, Redwood Shores, CA 94065, US

Employees

101-250

Social

Financials

SERIES D