Reltio Overview

Reltio's Connected Data Platform is a game-changer for businesses swimming in data from multiple sources. As the first cloud-native SaaS solution in master data management, it transforms complex data into a single, trustworthy source. This platform shines by offering real-time insights at scale, ensuring businesses have access to accurate and up-to-date information without compromise. One standout feature is its genAI-driven innovation, which enhances data processing capabilities. Trusted by 38 of the Fortune 500, Reltio's platform eliminates the need to choose between speed and quality, providing both seamlessly.

Use Cases

Customers recommend Customer Engagement, Segmentation And Targeting, Customer Experience Management, as the business use cases that they have been most satisfied with while using Reltio.

Other use cases:

  • Workflow Management
  • Enrichment Of Customer Profiles
  • Training & Onboarding
  • Collaboration
  • Contract Management
  • Communication Management
  • Lifetime Value Management
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Business Priorities

Increase Customer Life Time Value and Drive Sales Growth are the most popular business priorities that customers and associates have achieved using Reltio.

Other priorities:

  • Improve Customer Retention
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Improve Digital And Social Presence
  • Acquire Customers
  • Establish Thought Leadership
  • Improve Consistency
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Reltio Use-Cases and Business Priorities: Customer Satisfaction Data

Reltio's features include Personalization, Recording, Calculator, etc. and Reltio support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Reltio analytics capabilities include Analytics, and Custom Reports.

Reviews

"Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and s...treamlined customer experience. We had to think beyond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk" - Gotham Pasupuleti

Reltio, Hyland Governance, Openprise RevOps Performance Platform, mParticle, Tealium, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Reltio unifies and cleanses multi-source data into a single source of trusted information. Insight-ready, real-time data is provided at scale by their cloud-native MDM solution.

Popular Business Setting

for Reltio

Top Industries

  • Computer Software
  • Internet
  • Financial Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Reltio is popular in Computer Software, Internet, and Financial Services and is widely used by Mid Market, Enterprise, and Small Business.

Reltio Customer wins, Customer success stories, Case studies

How can Reltio enhance your Customer Engagement process?

How does Reltio address your Segmentation And Targeting Challenges?

Why is Reltio the best choice for Workflow Management?

How does Reltio address your Enrichment Of Customer Profiles Challenges?

11 buyers and buying teams have used Cuspera to assess how well Reltio solved their Customer Data Platform needs. Cuspera uses 1541 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

CUSTOMERS TESTIMONIALS
Reltio testimonial

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti
Reltio testimonial

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista
Reltio testimonial

Gautam Puranik

Chief Data Officer & Head of Business Analytics and Strategy

CarMax

A key to CarMax’s strategy is to deliver omnichannel connected customer experiences, which requires a strong data foundation and customer experience processes working in concert. In an environment where we have so many different sources of data to leverage, it was critical that we had a single sour...ce of truth across the enterprise for Customer 360 and Vehicle 360 information that can be shared across all of our functions. Now that we have a multi-domain master data management (MDM) platform which delivers data in real-time, at scale, we’re able to provide connected customer experiences across all touchpoints. We’ve also been able to pivot quickly to meet the changing needs of our customers during the pandemic by offering new services like curbside pickup.

Testimonial By Gautam Puranik
CUSTOMERS TESTIMONIALS
Reltio testimonial

Gotham Pasupuleti

Vice President of Customer Data Delivery

Fulton Bank, N.A.

Providing a connected experience for our customers is paramount. Our goal is to leverage customer intelligence across the organization – from the customer-facing team to digital channels to back office processes – in order to deliver a unified and streamlined customer experience. We had to think be...yond traditional master data management to understand customers' transactions and interactions. By implementing Reltio's cloud-native Connected Customer 360 platform, we are looking to drive delightful customer experiences, resulting in customer growth, operational efficiency, and reduced risk

Testimonial By Gotham Pasupuleti
Reltio testimonial

Miguel Baptista

Chief Data Officer

Hyperion X

Reltio Connected Customer 360 gives us capabilities to fuel the experiences of the future at Hyperion X with the data that matters most to our business. It gives us the business agility, enterprise scale, and the insight-ready data we need for big ideas so we can compete effectively Testimonial By Miguel Baptista
Reltio testimonial

Gautam Puranik

Chief Data Officer & Head of Business Analytics and Strategy

CarMax

A key to CarMax’s strategy is to deliver omnichannel connected customer experiences, which requires a strong data foundation and customer experience processes working in concert. In an environment where we have so many different sources of data to leverage, it was critical that we had a single sour...ce of truth across the enterprise for Customer 360 and Vehicle 360 information that can be shared across all of our functions. Now that we have a multi-domain master data management (MDM) platform which delivers data in real-time, at scale, we’re able to provide connected customer experiences across all touchpoints. We’ve also been able to pivot quickly to meet the changing needs of our customers during the pandemic by offering new services like curbside pickup.

Testimonial By Gautam Puranik
 

Fusable Leverages Reltio's Real-Time Intelligence Capabilities to Revolutionize Its Customer Data Solutions

Fusable has implemented Reltio's Data Cloud to enhance its customer data solutions, achieving a unified view of product data and improving data quality. This collaboration allows Fusable to manage co...mplex data hierarchies and synchronize data in real-time, supporting its long-term strategy and expanding capabilities in data governance.

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Aviva implements Reltio Data Cloud solution to unify data - Yahoo Finance

Aviva has adopted the Reltio Data Cloud solution to unify and manage its enterprise data. This deployment supports Avivas digital transformation by enabling a single, trusted source of customer and b...usiness data across systems. Reltios cloud-native master data management platform will help Aviva improve data quality, streamline operations, and enhance customer experience in the insurance sector.

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Multinational Insurer Aviva Goes Live With Reltio Data Cloud for Real-time Data Intelligence to Personalize CX

Aviva, a global insurance provider, has deployed Reltio Data Cloud to enable real-time data intelligence. This implementation supports Avivas strategy to personalize customer experiences by unifying ...and managing customer data across channels. The adoption of Reltios cloud-native master data management platform enhances data quality, accelerates digital transformation, and drives hyper-personalization in customer engagement.

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Radisson Hotel Group - Hospitality

Reltio Connected Data Platform helped Radisson Hotel Group unify data from over 15 systems. The company improved operational efficiency and increased revenue by streamlining hotel and B2B customer da...ta. Data accuracy for B2B attributes rose from 65% to 95%. Teams now access trusted data in real time, supporting sales analytics and better customer experiences. Marketing can target guests more effectively, boosting loyalty and retention.

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IHG Hotels & Resorts - Hospitality

Reltio Data Cloud helped IHG Hotels & Resorts unify data for guests, businesses, and hotel owners. The cloud-native SaaS platform improved data management and unification. IHG achieved its first valu...e milestone in just 10 weeks. The solution offered enterprise-grade scalability and global data residency. Migration was easy and future-proofed their data infrastructure.

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Kohler - Consumer Goods

Reltio Data Cloud helped Kohler unify data from over 16 CRM and ERP systems. Kohler built 360-degree consumer views to support global B2C growth. The company cut marketing campaign execution time by ...80%. Kohler improved data trust with 25 data quality dashboards. This foundation supports AI and machine learning projects. Kohler values Reltio as a strategic partner for long-term technology planning.

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Community Show: Navigating Success: Enhance and Expand with Reltio’s Professional Guidance

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Frequently Asked Questions(FAQ)

for Reltio

What is Reltio?

Reltio is a customer data platform that enables customer experience to drive hyper-personalization, accelerate real-time operations, and simplify compliance with consent and privacy laws. It helps to gain business agility, and bring big ideas to life.

Reltio manages all data types including multi-domain master data, transaction and interaction data, third-party, public and social data. Identifies complex relationships among individuals, entities, products and services, locations, and more. Creates holistic, up-to-date, and actionable customer profiles make it easier to drive hyper-personalization, accelerate real-time operations, and simplify compliance and consent management at scale.

Reltio features include accelerating time-to-value, reduce TCO and upgrade without disruption, quickly onboard new data sources, enrich profiles with thousands of attributes, relationships, transactions, and interactions from hundreds of data sources, gain deep, data-driven, and actionable insights about all customers to deliver hyper-personalized experiences, and more.

What is Reltio used for?

Reltio is a Customer Data Platform Software mainly used by its customers to Increase Customer Life Time Value and Drive Sales Growth by Customer Engagement, Segmentation And Targeting and Customer Experience Management .

What are the top features of Reltio?

Personalization, Recording and Calculator are some of the top features of Reltio.

Who uses Reltio?

Reltio is used by Computer Software, Internet and Financial Services among other industries.

What are Reltio alternatives?

Hyland Governance, Openprise RevOps Performance Platform, MParticle and Tealium are popular alternatives for Reltio.

Where is Reltio located?

Reltio is headquartered at 100 Marine Parkway, Redwood Shores, CA 94065, US.
lightning

Peers used Reltio for customer engagement and segmentation and targeting

Reltio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (31)
Analytics

4.70/5

Read Reviews (156)
Custom Reports

4.59/5

Read Reviews (114)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.32/5

Read Reviews (31)
Analytics

4.70/5

Read Reviews (156)
Custom Reports

4.59/5

Read Reviews (114)

Software Failure Risk Guidance

?

for Reltio

Overall Risk Meter

Low Medium High

Top Failure Risks for Reltio

Reltio, Inc. News

Awards

Reltio Achieves AWS Financial Services Competency

Reltio has achieved the AWS Financial Services Competency, recognizing its expertise in delivering secure, scalable data solutions to the financial services industry. This competency highlights Reltio's ability to enhance customer experience, regulatory compliance, and operational efficiency through its data platform. The achievement builds on Reltio's previous competencies in Travel & Hospitality and Life Sciences, demonstrating its broad industry expertise.

Product

Reltio Announces General Availability of Reltio AgentFlow, Powering the Agentic Enterprise

Reltio has launched Reltio AgentFlow, a new suite designed for intelligent automation, enabling enterprises to run autonomous agents powered by real-time, governed data. Built on the Reltio Data Cloud, it supports AI transformation across AWS, Azure, and Google Cloud. Reltio AgentFlow aims to improve data governance and operational workflows, providing a foundation for agentic AI systems.

Executive

Reltio Appoints Industry Veterans Alyson Welch as Chief Revenue Officer and Trish Hayward as Chief AI Business Transformation Officer

Reltio has appointed Alyson Welch as Chief Revenue Officer and Trish Hayward as Chief AI Business Transformation Officer. These strategic hires aim to bolster Reltio's leadership in real-time, AI-driven data intelligence. Welch will focus on global sales and customer experience, while Hayward will enhance Reltio's AI narrative and enterprise growth. These appointments underscore Reltio's commitment to AI transformation and data unification.

Product

Reltio Launches Google Agent2Agent Protocol Support, Expanding Reltios AgentFlow Platform to Fuel Enterprise AI at the Edge

Reltio has launched support for Google's Agent2Agent (A2A) protocol, enhancing its AgentFlow platform to improve interoperability and real-time data connectivity for AI workflows. This update enables enterprises to connect AI agents to trusted data seamlessly, accelerating AI deployment and enhancing decision-making across various business functions.

Reltio, Inc. Profile

Company Name

Reltio, Inc.

Company Website

//reltio.com

HQ Location

100 Marine Parkway, Redwood Shores, CA 94065, US

Employees

101-250

Social

Financials

SERIES D