Real-World Case Studies and Customer Success Stories with Reltio

Reltio helped Radisson Hotel Group unify data into a single 'OneMDM' hub. Radisson faced challenges with poor data quality, slow manual processes, and inconsistent customer experiences. Reltio's clou...d-native platform integrated over 15 systems, providing trusted 360-degree views. This improved business and guest services, streamlined more than 30 processes, and gave sales teams better visibility for negotiations. Radisson now has cleaner data and faster operations.
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Reltio helps Dodge Construction Network connect data across the commercial construction ecosystem. Dodge uses Reltio and AWS to get a 360-degree view of customers, contacts, projects, and products. T...his improves data quality and lets Dodge bring new and better services to market faster. Dodge powers solutions like Dodge Data & Analytics, The Blue Book Network, Sweets, and IMS. Reltio supports Dodge in delivering differentiated access to construction information.
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Reltio helped First Tech move from product-focused to member-centric service. Siloed data made it hard for teams to serve members and slowed marketing. Reltio unified data from banking, insurance, an...d marketing systems. Teams now see 360° member views and use centralized consent management. This improved personalization, increased sales opportunities, and made fraud prevention easier. Member-facing teams are more productive and marketing is more effective.
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Reltio Data Cloud helped Mastercard manage high-volume, siloed customer, merchant, and product data. Mastercard faced challenges with legacy systems, delayed onboarding, and data inconsistencies from... mergers. Reltio provided a unified merchant 360 view, integrated multiple systems, and improved data quality with real-time APIs. Mastercard condensed 50-60 data repositories, enriched data with third-party sources, and gained better customer insights. The solution increased operational efficiency and boosted innovation for Mastercard.
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Reltio helped Warner Bros. manage a complex global media supply chain. Warner Bros. faced challenges with data silos, duplicate data, and compliance across 140 countries. Reltio provided a unified da...ta platform to centralize content, IP, and talent data. The solution integrated with SAP and Salesforce, supported multi-country compliance, and enabled advanced data matching and merging. This improved data access, reduced costs, and streamlined global operations.
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Reltio Data Cloud helped Fulton Bank modernize its data management. The bank used Reltio for master data management and data governance. Key features included real-time entity resolution, a 360-degre...e customer view, and secure authentication for call center customers. Reltio supported householding, segmentation, and data quality insights. Integration with both modern and legacy systems was easy. This led to better customer loyalty and increased sales.
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Reltio Customer 360 helped Danske Commodities transform their value chain with a modern data platform. The company faced challenges with siloed data and legacy IT systems. They used real-time data an...d connected customer 360-degree views to scale their business in the renewable energy sector. The solution reduced costs and improved agility. Top management supported key data initiatives to drive growth.
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Reltio helped Bloor improve master data management. Bloor found Reltio's solution simple and effective. The platform became a key part of their data governance. It also helped Bloor make better busin...ess decisions. Bloor was impressed with Reltio's approach to data management.
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Reltio Data Cloud helped CarMax create real-time, 360-degree views of customers and vehicles. CarMax faced challenges with fragmented data, slow sales, and hard-to-manage omnichannel experiences. Rel...tio unified data across all systems, connecting online, in-store, and phone channels. CarMax now delivers seamless, personalized car-buying experiences. The solution improved data quality, auditability, and compliance. CarMax gained trusted analytics and faster, more responsive customer service.
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Accelerate digitalization using a modern data platform and a connected 360-degree view

Accelerate digitalization using a modern data platform and a connected 360-degree view

Accelerate digitalization using a modern data platform and a connected 360-degree view

Reltio Data Cloud helped Republic Services unify customer data. The company replaced its old MDM to get a single view of customers and contacts. They fixed poor data quality and merged duplicate acco...unts. Republic Services integrated data from 7 systems and enriched it with outside sources. The first phase went live in 7 months. Sales teams now see all accounts managed by one person, making their work easier.
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Accelerate digitalization using a modern data platform and a connected 360-degree view

Reltio helped Empire Life, a top Canadian life insurer, move from a legacy MDM system to a cloud-native platform. Empire Life gained a single view of customers and agents, which cut infrastructure co...sts and improved productivity. Customer service reps became more responsive, raising first-call resolution by 60%. The company reduced its suspect match pool by 60% and saw data retrieval speeds increase by 10-30%. Reltio's user interface made trusted data easier to access for business users.
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Hyperion X Selects Reltio Connected Customer 360 to Optimize Business Insights from Data

Reltio helped Mercury Insurance unify data across business lines. The company improved customer data accuracy and trust. Agents now have real-time, AI-ready data, making them more efficient. Multipol...icy discount accuracy rose from 95% to 99%. Calls to the service center dropped by about 80,000. Customer experience and sales speed both improved.
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Hyperion X Selects Reltio Connected Customer 360 to Optimize Business Insights from Data

Hyperion X Selects Reltio Connected Customer 360 to Optimize Business Insights from Data

Hyperion X Selects Reltio Connected Customer 360 to Optimize Business Insights from Data

Reltio, powered by AWS, helped L'Oréal with its data-driven direct-to-consumer transformation. L'Oréal wanted to build closer relationships with consumers and offer personalized services. The company... used Reltio to unify and manage data for both online and in-store experiences. With accurate and connected data, L'Oréal improved its marketing and business decisions. The solution enabled real-time personalization and supported business growth.
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Reltio Data Cloud helped Kohler unify data from over 16 CRM and ERP systems. Kohler built 360-degree consumer views to support global B2C growth. The company cut marketing campaign execution time by ...80%. Kohler improved data trust with 25 data quality dashboards. This foundation supports AI and machine learning projects. Kohler values Reltio as a strategic partner for long-term technology planning.
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Reltio helped Shiseido unify customer data for real-time, personalized experiences. Shiseido integrated Reltio with Salesforce Marketing Cloud and analytics tools. This enabled 360° customer views an...d improved collaboration across teams. Shiseido simplified compliance with data privacy laws. They used AI for sentiment analysis and marketing. In 2023, Shiseido sent over 1 billion personalized communications.
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Reltio helped Eaton unify customer data from over 90 ERPs in just 6 weeks. Eaton used Reltio to fix data silos and reduce errors in rebate processing. The solution reclaimed $14M+ in rebate leakage a...nd saved $10-14M yearly. Eaton now has faster decisions, better data quality, and a strong foundation for AI. Teams reuse trusted data across analytics, pricing, and operations.
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Reltio helped HP build a strong data foundation. HP replaced legacy MDM systems that slowed innovation and caused data silos. With Reltio's cloud-native SaaS, HP unified data from many systems and au...tomated customer order setup, reducing turnaround from 8 days to 1. HP now manages about 1.4 billion profiles and spends 80% of IT time on innovation. Customer setup turnaround dropped by over 85%.
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Reltio helped AbbVie modernize master data management across multiple domains. AbbVie replaced legacy systems that had poor performance and data latency. Reltio's cloud-native SaaS platform improved ...data quality, scalability, and user trust. The new system enabled AbbVie to manage large acquisitions and integrate with CRMs and data warehouses. Enhanced data governance and search features made data easier to find and use.
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Reltio Connected Data Platform helps Pfizer manage master data for key business functions. Pfizer uses Reltio to support strategic decisions and drive transformation. The platform enables customer an...d patient centricity. Unified data is essential for Pfizer’s critical initiatives in life sciences. Nishith Trivedi from Pfizer says Reltio is a big part of their transformation.
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AstraZeneca used Reltio to replace 67 legacy MDM systems with 3 cloud-based regional hubs. This move saved £3.6 million each year in infrastructure and management costs. Sales reps saw a 10X boost in... productivity. The new system went live with patient master data in just 14 weeks. AstraZeneca now has better data access, improved compliance, and a single source of truth for marketing and sales.
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Reltio Connected Data Platform helped Schneider Electric replace their old master data management system. This change made service and support teams more efficient and accurate. Schneider Electric cu...t the time to create a new organization in their systems by about 50%. They found several million dollars in new sales opportunities by fixing inactive customer records. They saved hundreds of thousands of dollars each year on logistics by improving address accuracy. Customer issues were resolved faster, and field service teams had less manual work.
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