Real-World Case Studies and Customer Success Stories with Navik AI Platform

Infogain built a custom mobile app for the largest US terminal operator. Truck drivers needed faster access to port terminal information. The old process caused delays and gate congestion. Infogain d...elivered a mobile solution for smartphones, laptops, and tablets. Drivers now get real-time port info, schedules, and booking details. The new app saves time and improves efficiency for terminal operations.
Show More..

Salesforce Marketing Cloud helped an Australian and New Zealand women's footwear retailer boost marketing efficiency by 40%. The company unified data from social media, email, and website activity fo...r better customer insights. Two business units got custom workspaces with tailored data models and automations. The solution enabled faster campaign launches, improved targeting, and higher engagement rates. Over 100 stores benefited from detailed campaign analytics and secure data management.
Show More..

Infogain used SAP SuccessFactors Employee Central and Kronos to help a leading wholesale membership club fix payroll issues. The old system could not handle over 39,000 employees in Canada and Austra...lia. The new solution improved security, data integrity, and timekeeping. It also helped with HR and payroll tasks. The club now has better payroll processing and fewer system problems.
Show More..

Azure migration and Databricks helped a large insurance company in Singapore cut infrastructure costs by 30%. The company moved legacy reporting apps, SAS ETL jobs, and data from IBM Netezza to Azure... Cloud. Azure Data Factory pipelines and Databricks notebooks improved data management and analytics. Real-time data access made reporting and decision-making faster. The migration led to 100% compliance with data governance and a 40% improvement in governance and accessibility.
Show More..

A California-based insurtech provider wanted to focus on the insurance market after acquiring an electronic document signature company. They needed to integrate their electronic signature product wit...h Guidewire and meet strict certification standards. Infogain designed, implemented, and tested accelerators to connect the client's platform with Guidewire ClaimCenter and PolicyCenter. The project lasted 12 weeks and included system design, coding, and end-to-end testing. The solution improved customer experience, enabled new revenue streams, and met industry certification standards.
Show More..

A software developer for the Property & Casualty industry processed millions of insurance claims each year. Their manual claims estimation process was slow and prone to human error. Infogain built an... AI-powered recommendation engine to automate claims estimating. The solution used machine learning to suggest parts and estimate costs. The client achieved over 92% accuracy in claims estimation. This led to fewer errors, cost savings, and a strong competitive advantage.
Show More..

Infogain's AI video analytics tool helped a global food and beverage leader boost sales and revenue. Sales reps used mobile devices to capture shelf images, which the AI compared to digital planogram...s for compliance. The solution processed 500,000 images in a year and coded 200,000 events for modeling. It achieved 90% model accuracy and tracked over 5,000 stores weekly. The tool improved shelf compliance, reduced out-of-stock issues, and increased productivity for sales teams.
Show More..

Infogain used data-driven analytics to help a premium coffee shop chain grow. The company wanted to expand in South America and needed help picking the best locations. Infogain combined Google Locati...on API, macroeconomic data, and advanced modeling to find high-potential ZIP codes. The analysis identified 1,200 priority ZIP codes and prioritized 600-800 coffee shops. The coffee chain saw a forecasted 3-7% revenue share uplift. The solution helped the client plan for long-term growth and won industry recognition.
Show More..

Infogain delivered technology portfolio rationalization for a global technology company. The client faced fragmented IT systems after many mergers and acquisitions. Infogain helped standardize IT pol...icies and consolidate IT architecture. The solution improved IT infrastructure and enabled better profitability analysis. The company now has a unified view with master data management.
Show More..

Infogain used Oracle Fusion Middleware to integrate SFDC, Oracle EBS R12, Customer Master, and Siebel for a global client. The solution enabled real-time data flow between sales and ERP systems. The ...sales team could generate orders directly from SFDC quotes. The architecture allowed for easy system additions and master data updates. The client could decommission Siebel and scale the solution across other systems.
Show More..

A global car manufacturer had trouble tracking inventory and sales at its US dealerships. Dealers used Excel and several systems, making it hard to get accurate numbers. Infogain built a new platform... using Salesforce Community Cloud. The platform connects with SAP and other systems to show real-time sales and inventory. Dealers can now see reports, track vehicles, and manage sales in one place. Over 800 dealerships use the platform, with a 50% dealer participation rate and 12 reports generated by Salesforce Einstein.
Show More..

A large OEM in the automobile industry needed to unify customer data for better marketing campaigns. Their old system could not track customer interactions across web and mobile. Infogain implemented... Salesforce Data Cloud to bring together data from many sources. This created a single view of each customer and allowed for real-time, targeted campaigns. The company now has 15 million unified customer profiles and collects 1.5 million behavioral records daily. They created over 100 customer segments for better campaign activations and insights.
Show More..

A leading electronics company wanted to create a smart home strategy. They worked with Infogain and Revel to design a unified platform for connected homes. The team used design thinking to find ways ...to connect old and new devices. They researched over 50 companies and 10 competitors. They created hundreds of customer personas and use cases. The result was one smart home platform strategy and three ways to enter the market.
Show More..

Infogain built a cloud native app for a major transportation company to improve carbon emission reporting. The app calculates emissions at the package level and supports millions of packages daily. I...t uses Azure, Databricks, and Postgres, with Angular and ReactJS frontends. The solution enables customers to estimate emissions for future shipments and provides real-time CO2e reports. The app scans over 15 million packages, creates 5 billion data records, and supports 60+ countries. It is recognized as one of the company's top five innovative products.
Show More..

An online vacation rental marketplace wanted to make it easier for hosts to list their properties. The process was slow and required a lot of manual work. Infogain used bots and automation to speed u...p the process. They automated 80% of the listing steps. This reduced the time to activate listings by 70%. The company doubled the number of activations in the same time. They also cut 45% of manual work.
Show More..

Salesforce Sales Cloud helped a large Indian enterprise's housing loan division generate over 10,000 new sales leads. The company lacked a sales pipeline and struggled with slow reporting and low cus...tomer satisfaction. Infogain implemented Salesforce Sales Cloud and Experience Cloud, automating lead management and enabling remote access for 400+ field sales reps. The solution created four new sales streams, improved lead tracking, and boosted customer engagement.
Show More..

A large entertainment company in the UK had a disjointed customer experience and high costs from legacy data systems. They needed a digital transformation to modernize their platforms and improve dat...a management. Infogain built a new data platform with a 360-degree customer view and strong data governance. The new system led to 30-45% efficiency gains, 100% compliance with data privacy rules, and a 35% increase in productivity. The company also cut legacy costs by $600K and reduced compliance fines by 60-80%.
Show More..

Infogain implemented electronic signature accelerators for a global digital marketing leader. The client wanted to promote their signature product in the insurance industry but lacked Guidewire exper...tise. Infogain integrated the solution with Guidewire ClaimCenter and PolicyCenter. The cloud-based platform is easy to demo and test. The project aimed for "Ready for Guidewire" certification and a top customer experience.
Show More..

Infogain built iOS and Android apps for a medical device maker. The apps collect real-time patient data from wearable devices for hip and knee replacement recovery. Data syncs to the cloud, letting c...linicians track progress and adjust care remotely. A telemedicine feature connects doctors and patients. 800 patients were tracked in three years, with 70 medical professionals involved. The solution improved patient and provider satisfaction.
Show More..

Infogain modernized a travel platform for a leading destination management company. The team migrated systems to Microsoft Azure, unified customer interactions, and automated deployments. The new pla...tform improved tracking, sales, and real-time visibility. Manual tasks dropped, boosting booking efficiency. The company saw 80% better performance on B2B sites, 100K+ active users, and 110K monthly reservations.
Show More..

Salesforce Data Cloud unified seven data sources for a healthcare marketing and analytics provider. The solution created 100% unified customer profiles, improving data quality and reducing duplicatio...n. Engagement tracking boosted sales lead nurturing within seven days. The platform enabled better personalization and actionable insights for smarter customer engagement. Automation increased operational efficiency across digital channels.
Show More..

Salesforce Einstein AI helped a global market research leader cut average handling times by 65%. The company manages 800,000 yearly calls from over 700,000 participants. Agents used to search many sy...stems and do manual work. With Salesforce Service Cloud and Einstein AI, agents now get real-time insights and automated post-call summaries. The new platform gives agents a single workspace and automates routine tasks, making support faster and more accurate.
Show More..

Infogain modernized a global technology firm's data platform. The client faced data quality issues and report duplication due to fragmented systems. Infogain migrated data from Cloudera Hadoop to Azu...re, using Databricks, Azure Data Lake, and Azure SQL Server. The solution improved data accuracy, reduced duplication, and increased operational efficiency. Results included a 30% reduction in data loading time, 40% higher reusability rate for components, and 20% cost savings in infrastructure and maintenance.
Show More..

A partner in the clinical research field faced problems with fragmented data after acquiring over 30 companies. Their data was inconsistent and slow, making clinical trials harder and more costly. In...fogain built a modern data platform on Azure Cloud and used Databricks to improve data quality and speed. They created new AI models and improved data workflows. The client saved $3 million a year, cut licensing costs by $800,000, and engaged with clinical trial sites 25% faster. Clinical testing sites enrolled patients 60% faster on the new platform.
Show More..

A Fortune 500 travel platform had problems with data pipeline failures and delays. These issues made it hard to give travelers a smooth booking experience. Infogain set up a data observability framew...ork using Datadog. They added real-time monitoring, AI-ML based alerts, and automated workflows. This led to a 40% drop in data incident escalations. The time to find pipeline failures dropped by 70%. SLA compliance monitoring improved by 60%. The setup of monitoring and alerting became 80% automated.
Show More..

A travel tech firm had high testing costs and slow reporting. They used many tools and had trouble tracking test failures. Infogain helped by automating tests and using a new open-source framework. T...hey set up real-time dashboards and made reporting easier. The firm cut regression test time by 90%. They reduced test cases by 30% and cut the number of test frameworks from 13 to 3.
Show More..