Real-World Case Studies and Customer Success Stories with MessageGears

Reduced Campaign Production Time By 80%

MessageGears and Snowflake helped OpenTable get direct, real-time access to their customer data. Before, OpenTable struggled with slow, clunky data processes and had to copy data between tools, causi...ng delays and frustration. With MessageGears, they connected directly to Snowflake, cutting out extra steps and saving days per campaign. This reduced costs, improved ROI, and let their team focus on better personalization and faster marketing campaigns.
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Achieved A 10% Increase In Operational Efficiency And Saved Hundreds Of Hours Per Year By Taking Full Control Of Their Data Through The Integration Of Messagegears And Snowflake.

MessageGears helped OpenTable cut campaign production time by 80%. OpenTable replaced their old ESP and CDP with MessageGears, connecting directly to their Snowflake data warehouse. The marketing tea...m now builds and launches campaigns faster, with less help from tech. They reduced martech spend by 50% and saw a 70% higher conversion rate. The team gained more autonomy and improved processes, freeing up time for new automations.
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MessageGears helped a Dubai-based global luxury airline improve customer engagement. The airline needed to send real-time, relevant travel alerts to millions of travelers. MessageGears provided a sca...lable platform for targeted push and in-app notifications. The solution integrated with Salesforce and other platforms. Since 2017, the airline sent 80 million notifications and achieved an 82% engagement rate on travel alerts. 1.3 million customers interacted with seasonal push content.
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Increased Engagement Rates By 8% Using A/B Testing

Increased Player Engagement By 10% Using Mobile Messaging

MessageGears helps Playrix reach millions of mobile gamers with 1:1 engagement. Playrix wanted to send personal messages to players at key moments. MessageGears gave them tools for real-time, persona...lized messaging and campaign orchestration. Playrix now sends billions of notifications and keeps players engaged across top games. They became a top five iOS game developer by revenue.
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Increased App Sessions By 30% Through The Use Of Push Notifications.

MessageGears helped Uken Games improve player engagement with in-game messaging. Uken wanted to learn what keeps players interested and bring back lapsed users. MessageGears gave them tools for targe...ted, real-time messages and easy campaign building. Uken saw over 17,000 clicks on a single survey and more than 50% engagement with lapsed users. They now reach daily active users with more targeted messages.
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MessageGears helped Musictoday improve email marketing for its music division. Musictoday faced limits with its old email service provider, which made using new data slow and hard. With MessageGears,... Musictoday can use any customer data right away and create dynamic content. The team sends emails faster and with better deliverability. They now use one template for over 200 stores, saving time and making sure emails look right for every customer.
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MessageGears’ in-app messaging helped PTSB boost engagement for its community fund campaign. The bank needed to raise awareness and drive participation safely during the pandemic. With targeted in-ap...p messages, 105,000 out of 120,000 campaign participants engaged through mobile. Customers could vote for local charities directly in the app, making the process easy and seamless. This led to strong community involvement and transparent charity selection.
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Increased App Feature Engagement By 40%

MessageGears helped KeyPoint Credit Union boost app engagement. KeyPoint used targeted push and in-app notifications to educate new members about app features. They also launched geo-triggered campai...gns to promote market accounts near branches. The results included a 29% increase in day 30 app retention, a 248% rise in fast balance feature usage, 20% growth in monthly active users, and a 34% boost in payment feature usage.
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"Increased Engagement Rates By 10% And Improved Customer Satisfaction, Enhancing Their Social Impact Through Effective In-App Messaging.";

Dramatically Increased Donations By 48%

MessageGears helped Movember use a multichannel strategy to boost donations. Movember wanted to increase fundraising by over 25% and boost engagement by 1.5x in 2019. They used MessageGears to send t...argeted mobile and email messages, integrating with Oracle Eloqua. Movember saw a 67% opt-in rate for push notifications and big increases in donations on iOS and Android. The partnership improved onboarding, engagement, and customer satisfaction.
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Tripled Mobile Engagement And Reduced Churn By 20% With Mobile Messaging

MessageGears helped Cox Communications boost app feature usage. Cox used real-time, personalized push notifications to engage customers. The Game of Thrones campaign led to a 220% increase in DVR rem...inder usage. Paperless billing opt-ins grew by 3.5x. Voicemail feature usage rose by 10%. The 'refer a friend' campaign saw 5% engagement. These targeted campaigns improved customer engagement and loyalty.
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MessageGears helped Digicel Group improve its mobile app experience. Digicel wanted to increase app engagement and reduce customer service calls. They used MessageGears for advanced targeting, A/B te...sting, and dynamic messaging. Digicel saw a 50% increase in retention rates. They gained one million more app sessions. Mobile engagement tripled. Digicel now delivers more relevant messages and has better insights into user behavior.
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MessageGears helped Telefónica improve its Smart wifi app user retention. Telefónica used AI-powered push notifications and real-time data to send messages when users were at home. The solution incre...ased new user retention by 50%. App store ratings rose by 53%. User engagement went up by 40%. At-risk user activity increased by 10%. Telefónica lowered its cost-per-install and acquisition costs.
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MessageGears helped Telefónica improve mobile app engagement. Telefónica wanted to increase activation, ROI, and long-term app use. They used MessageGears for real-time targeting and personalized mes...saging. This led to a 14% increase in login interactions and a 5% rise in registrations. App engagement grew by 12.5% and sessions by 8%. Day 7 retention increased by 21%. The app store rating improved from 3 to 4.3 stars in four weeks.
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Achieved A 30% Increase In App Activations And A 50% Reduction In Campaign Deployment Time.

Achieved A 4.5X Increase In App User Retention.

Tripled Mobile Engagement And Significantly Increased Retention.

Increased Revenue By 29% Through Mobile Messaging.

MessageGears helped Three UK deliver real-time, personalized mobile messaging. Three UK wanted to connect with customers on a personal level and boost engagement. Using targeted push and in-app notif...ications, they sent relevant offers at the right time. This led to a 79% increase in revenue in one quarter. Cross-sell and up-sell rates rose by 24%. In-app survey participation hit 51%. Time spent in the app grew by 47%. Monthly active users increased by 14%.
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Increased App Feature Usage By 35%

"Revamped E-Newsletter To Deliver More Personalized Content, Resulting In A 150% Increase In Engagement.";

MessageGears helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A needed real-time data access and dynamic content for millions of users. MessageGears and... Ansira built a system with complex business rules and testing for new templates. Chick-fil-A saw a 500% increase in membership, a 20% increase in conversion rate, a 30% increase in click-through rate, and a 17% increase in open rate. They won Best Retail Newsletter from Marketer Quarterly.
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MessageGears and Sageflo helped Culver's empower local restaurant operators to send personalized email campaigns using their own customer data. The challenge was to enable local messaging while keepi...ng brand control at the corporate level. Migration to the new platform took only 8 weeks. Culver's saw a dramatic increase in the number of campaigns, higher audience engagement, and 100% adoption by operators who logged in within the first 3 months.
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MessageGears helped Chick-fil-A protect customer data and privacy. Chick-fil-A wanted to keep customer data safe and anonymous, going beyond normal security needs. MessageGears built a custom encrypt...ion solution using their Accelerator system and Amazon KMS. Now, even Chick-fil-A’s own staff only see encrypted data, not real email addresses. This reduces the risk of data breaches and gives customers strong privacy assurance.
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"Improved Local Messaging Capabilities, Achieving A 300% Increase In Open Rates And A 200% Increase In Engagement Rates.";

Enhanced Customer Privacy And Operational Efficiency By Leveraging Messagegears Technology.

MessageGears helped Cinedigm increase mobile engagement and improve app ratings. Cinedigm wanted to boost app opens, clicks, and session lengths, and raise their Dove Channel’s Google Play Store rati...ng. MessageGears provided real-time tracking and personalized messaging. As a result, Cinedigm tripled mobile engagement, saw higher email opt-in rates, and increased Google Play Store ratings by 64%. They also achieved longer app sessions and high survey response rates.
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MessageGears helped Funky Pigeon boost mobile engagement with personalized in-app messaging. During the pandemic, Funky Pigeon needed a fast, scalable solution that did not depend heavily on develope...rs. MessageGears enabled real-time, contextually relevant campaigns and marketing autonomy. Funky Pigeon achieved a 15% engagement rate, far above the 7.4% industry average. The system scaled easily to meet diverse audience needs.
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Achieved A 48% Open Rate And A 60% Click-Through Rate On Targeted Travel Alerts.

Achieved A 60% Reduction In Email Send Time And Improved Targeting Capabilities.

Online Audio Retailer Puts Their Customer 360 to Work

Increased Email Revenue By 10% And Improved Operational Efficiency With Messagegears And Bigquery.

Achieved A 25% Increase In Campaign Efficiency And Reduced Data Processing Time By 40% Through Messagegears' Direct Data Access.

Increased Customer Retention By Creating An Operational Customer 360

Runkeeper used MessageGears' hybrid email marketing solution to improve customer experience. They faced slow campaign setup, manual data pulls, and trouble using their user data for email personaliza...tion. MessageGears let them access their data warehouse directly and create campaigns faster. Coding time dropped from hours to 45 minutes. The marketing team now works independently, uses data better, and sees real-time results. This helped Runkeeper send more relevant emails and build stronger user relationships.
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Boosted Their App Store Rating From 2.8 To 4.7 Out Of 5.

MessageGears helped Active Engagement improve its email marketing. Active Engagement needed better data access, support, and easier data syncing. With MessageGears, they send 60 million emails each m...onth and grew their business. They now have real-time data access, no more data syncing, and better targeting. They also get direct support from MessageGears' team.
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MessageGears helped Rakuten Rewards solve a complex email campaign problem. The marketing team struggled for nine months to launch a key program due to data syncing issues. MessageGears' customer eng...agement platform let Rakuten keep data behind their firewall and removed data lag. Rakuten started sending emails in less than one day. They saw a 45% increase in subscribers and a 120% increase in conversions in six months. Phase two enhancements were completed two years ahead of schedule.
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"Improved Email Campaign Efficiency, Resulting In A 100% Increase In Engagement And A 25% Increase In Revenue.";

Achieved A 3% Increase In Revenue And A 10% Improvement In Engagement Through A/B Testing With Messagegears

Achieved A 48% Engagement Rate With In-App Messaging.

Increased App Feature Engagement By 40%

Increased Engagement Rates By 10% And Improved Customer Satisfaction, Enhancing Their Social Impact Through Effective In-App Messaging.

Improved Email Campaign Efficiency, Resulting In A 100% Increase In Engagement And A 25% Increase In Revenue.

Benefited From Using Messagegears To Send Personalized Dynamic Content To Consumers, Resulting In A Significant Improvement In Their Engagement And Conversion Rates.

Online Audio Retailer Puts Their Customer 360 to Work

Achieved A 3% Increase In Revenue And A 10% Improvement In Engagement Through A/B Testing With Messagegears

Improved Local Messaging Capabilities, Achieving A 300% Increase In Open Rates And A 200% Increase In Engagement Rates.

Achieved A 48% Engagement Rate With In-App Messaging.

Achieved A 10% Increase In Operational Efficiency And Saved Hundreds Of Hours Per Year By Taking Full Control Of Their Data Through The Integration Of Messagegears And Snowflake.

Achieved A 30% Increase In Mobile Engagement Across Millions Of Players.

Achieved A 60% Reduction In Email Send Time And Improved Targeting Capabilities.

Achieved A 25% Increase In Campaign Efficiency And Reduced Data Processing Time By 40% Through Messagegears' Direct Data Access.

Achieved A 10% Increase In Operational Efficiency And Saved Hundreds Of Hours Per Year By Taking Full Control Of Their Data Through The Integration Of Messagegears And Snowflake.

Increased Revenue By 29% Through Mobile Messaging.

Reduced Campaign Production Time By 80%

Increased Email Revenue By 10% And Improved Operational Efficiency With Messagegears And Bigquery.

Achieved A 3% Increase In Revenue And A 10% Improvement In Engagement Through A/B Testing With Messagegears

Increased Their Revenue By 56% Using In-App Messaging.

Increased Engagement Rates By 10% And Improved Customer Satisfaction, Enhancing Their Social Impact Through Effective In-App Messaging.

Reduced Campaign Production Time By 80%

Achieved High Click-Through Rates (Ctr) Using In-App Messaging

Achieved A 48% Engagement Rate With In-App Messaging.

Increased App Sessions By 30% Through The Use Of Push Notifications.

Achieved High Click-Through Rates (Ctr) Using In-App Messaging

Increased App Feature Engagement By 40%

Increased Player Engagement By 10% Using Mobile Messaging

Increased Engagement Rates By 8% Using A/B Testing

Tripled Mobile Engagement And Increased App Ratings.

"Benefited From Using Messagegears To Send Personalized Dynamic Content To Consumers, Resulting In A Significant Improvement In Their Engagement And Conversion Rates.";

Achieved A 60% Reduction In Email Send Time And Improved Targeting Capabilities.

Achieved A 30% Increase In Mobile Engagement Across Millions Of Players.

Achieved A 48% Open Rate And A 60% Click-Through Rate On Targeted Travel Alerts.

Achieved A 48% Open Rate And A 60% Click-Through Rate On Targeted Travel Alerts.

Increased App Sessions By 30% Through The Use Of Push Notifications.

Enhanced Customer Privacy And Operational Efficiency By Leveraging Messagegears Technology.

Increased Customer Retention By Creating An Operational Customer 360

Achieved A 30% Increase In Mobile Engagement Across Millions Of Players.

Increased Customer Retention By Creating An Operational Customer 360

Dramatically Increased Donations By 48%

Increased Player Engagement By 10% Using Mobile Messaging

Improved Email Campaign Efficiency, Resulting In A 100% Increase In Engagement And A 25% Increase In Revenue.

Benefited From Using Messagegears To Send Personalized Dynamic Content To Consumers, Resulting In A Significant Improvement In Their Engagement And Conversion Rates.

Increased Revenue By 29% Through Mobile Messaging.

Online Audio Retailer Puts Their Customer 360 to Work

Achieved A 25% Increase In Campaign Efficiency And Reduced Data Processing Time By 40% Through Messagegears' Direct Data Access.

Tripled Mobile Engagement And Increased App Ratings.

Achieved High Click-Through Rates (Ctr) Using In-App Messaging

Tripled Mobile Engagement And Significantly Increased Retention.

Dramatically Increased Donations By 48%

Increased App Feature Usage By 35%

Increased Engagement Rates By 8% Using A/B Testing