Real-World Case Studies and Customer Success Stories with MessageGears

MessageGears helped Telefónica boost app engagement with real-time targeting. Telefónica used personalized messaging to guide users from activation to retention.... The campaign led to a 14% increase in login interactions and a 5% rise in registrations. App engagement grew by 12.5%, with an 8% increase in sessions. Day 7 retention improved by 21%. The app store rating jumped from 3 to 4.3 stars in four weeks.
Show More..

MessageGears helped Cox Communications boost app feature usage by 220%. Cox used real-time, personalized mobile messaging to engage customers at... key moments. Targeted push campaigns increased paperless billing opt-ins by 3.5x and voicemail feature usage by 10%. The “refer a friend” campaign saw a 5% engagement rate. Cox also achieved a 90% increase in DVR recorder usage with a campaign tied to a popular TV series.
Show More..

MessageGears helped Digicel triple its mobile engagement rate. Digicel saw a 50% increase in retention rates. The company added one... million new app sessions. Digicel used real-time targeting and A/B testing to improve user experience. The solution reduced customer support calls and deepened customer relationships. Digicel gained better insights into user behavior and preferences.
Show More..

MessageGears helped Telefónica boost new app user retention by 50%. Telefónica used AI-powered push notifications to reach users at the... right time. The solution improved app store ratings by 53%. User engagement increased by 40%. Activity among at-risk users rose by 10%. Telefónica lowered its cost-per-install and acquisition costs.
Show More..

Three UK used MessageGears to send targeted push and in-app notifications. They wanted to deliver personalized offers to each customer... in real time. This helped them increase revenue by 79% in one quarter. Cross-sell and up-sell rates rose by 24%. In-app survey participation reached 51%. Time spent in the app grew by 47%, and monthly active users increased by 14%.
Show More..

MessageGears helped Three UK boost revenue by 79% in one quarter with real-time mobile messaging. Three used targeted push and... in-app notifications to send personalized offers. Cross-sell and up-sell rates rose by 24%. In-app survey participation hit 51%. Time spent in the app increased by 47%. Monthly active users grew by 14%.
Show More..

MessageGears helped Digicel Group boost mobile engagement by 3x and increase retention by 50%. Digicel used advanced targeting and A/B... testing to personalize app experiences. The solution delivered one million more app sessions. Digicel gained better insights into user behavior. The partnership reduced support calls and improved customer satisfaction.
Show More..

MessageGears helped Telefónica boost app engagement with real-time targeting. Telefónica saw a 14% increase in login interactions and a 5%... rise in registration. App engagement grew by 12.5%, with sessions up 8%. Day 7 retention jumped 21%. The app store rating improved from 3 to 4.3 stars in four weeks. Personalized messaging and contextual push notifications drove these results.
Show More..

MessageGears and Ansira helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A gained real-time access to customer data... and could send highly personalized messages to millions. Owner-operators now send targeted messages, like event invites or free treats, based on customer behavior. Chick-fil-A saw a 500% increase in membership, a 20% boost in conversion rate, a 30% rise in click-through rate, and a 17% higher open rate. The new approach won them Best Retail Newsletter from Marketer Quarterly.
Show More..

MessageGears helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A used real-time data to send personalized messages to... millions of customers. Owner-operators could target customers with location-based offers and personalized content. Chick-fil-A saw a 500% increase in membership, a 20% rise in conversion rate, a 30% boost in click-through rate, and a 17% higher open rate. The new approach won them Best Retail Newsletter from Marketer Quarterly.
Show More..

MessageGears built a custom encryption solution for Chick-fil-A. The system encrypts customer email addresses using Amazon KMS. Chick-fil-A’s data admins... only see encrypted strings, not real emails. This protects customer data from unauthorized access, even internally. Chick-fil-A can assure customers of strong data privacy and reduced breach risk.
Show More..

MessageGears helped Chick-fil-A protect customer data with advanced encryption. The solution uses Amazon KMS to encrypt email addresses, so even... database admins see only random strings. This setup exceeds strict security requirements. Chick-fil-A can now assure customers of top-level data privacy and reduce the risk of data breaches. The encryption feature is available to all MessageGears users.
Show More..

MessageGears and Sageflo helped Culver's empower local restaurant operators to send personalized email campaigns. Migration to the new platform took... just 8 weeks. Every operator who logged in sent a campaign within 3 months. The solution enabled micro-segmented messaging, leading to higher audience engagement. Corporate marketing kept brand control while local teams gained flexibility.
Show More..

MessageGears helped Cinedigm triple mobile engagement and boost app ratings by 64%. Cinedigm used real-time targeting to send personalized push... and in-app messages. The solution improved onboarding, engagement, and customer satisfaction. Cinedigm saw longer app sessions, higher email opt-in rates, and more survey responses. The company also increased retention and collected valuable customer data.
Show More..

MessageGears helped Playrix engage millions of mobile game players with real-time, personalized messaging. Playrix used MessageGears to send billions of... notifications at key moments in gameplay. The platform enabled 1:1 engagement, boosting player retention and session length. Playrix became a top five iOS game developer by revenue through this partnership. The solution supported dynamic orchestration and hyper personalized delivery across multiple titles.
Show More..

MessageGears helped Uken Games boost player engagement with real-time, contextual in-game messaging. Uken used MessageGears to target lapsed users and... daily active players with personalized campaigns. The solution drove over 17,000 clicks on a single survey and achieved a 50% engagement rate with lapsed users. Uken gained deeper insights into player behavior and improved retention. The partnership enabled agile campaign building and high-value interactions at scale.
Show More..

MessageGears helped GSN Games boost in-game deposits by 37%. GSN used AI-powered push notifications to send personalized messages to millions... of players. These messages increased new game starts by 36%. WorldWinner tournaments saw an 18% rise in participation. GSN tailored offers and updates to player behavior, driving higher engagement and retention.
Show More..

MessageGears helped Musictoday improve email marketing with better personalization. Musictoday sends nearly nine million emails a month. Before MessageGears, they... struggled with slow, inflexible data access and needed IT support for changes. With MessageGears, they gained instant access to all customer data and could quickly react to marketing opportunities. They now send dynamic, personalized content from a single template, boosting efficiency and deliverability.
Show More..

MessageGears helped Active Engagement send 60 million emails each month. The platform gave them real-time access to customer data, improving... personalization and targeting. Active Engagement no longer needs to sync data, saving time and reducing errors. They gained a global view of recipients and improved deliverability. Direct support from MessageGears made problem-solving faster and more transparent.
Show More..

MessageGears helped Active Engagement send 60 million emails each month. The platform gave real-time data access and improved email personalization.... Active Engagement gained control over data and sends. They expanded business by taking on more clients. Direct support from MessageGears improved deliverability and targeting.
Show More..

MessageGears helped Musictoday send more personalized, dynamic email content. Musictoday struggled with limited data access and slow campaign changes using... their old email service provider. With MessageGears, they gained full access to customer data and could quickly create targeted campaigns. The platform improved efficiency, reduced server needs, and increased deliverability. Musictoday now tailors emails from a single template, saving time and boosting campaign relevancy.
Show More..

MessageGears helped OpenTable cut campaign production time by 80%. The team reduced martech spend by 50% and saw a 70%... higher conversion rate. OpenTable used MessageGears to connect directly to their Snowflake data warehouse. The marketing team gained autonomy, building campaigns and segmenting audiences without tech team help. Better processes and dynamic templates freed up time for new automations.
Show More..

MessageGears and Snowflake helped OpenTable cut campaign processing time by days. OpenTable used to struggle with slow, clunky data syncs... and costly duplication. With MessageGears, they now access live customer data directly in Snowflake. This eliminated data lag, reduced costs, and improved personalization. Teams can launch more tests and campaigns faster, boosting customer engagement.
Show More..

MessageGears and Snowflake helped OpenTable cut campaign processing time by days. OpenTable used to struggle with slow, clunky data syncs... and costly data duplication. With MessageGears' direct data activation platform connected to Snowflake, they gained real-time access to all customer data. This improved personalization, reduced costs, and eliminated team frustration. OpenTable now launches marketing programs faster and runs more tests with live data.
Show More..

MessageGears helped KeyPoint Credit Union boost app engagement by 248%. The credit union used targeted push and in-app notifications to... educate new members about app features. Geo-triggered campaigns sent messages to members near branches. This strategy led to a 29% increase in day 30 app retention and a 20% rise in monthly active users. Payment feature usage grew by 34%, and money transfer usage increased by 17%.
Show More..

MessageGears helped PTSB boost engagement for its community fund. PTSB used in-app messaging to encourage customers to vote for local... charities. 120,000 votes were cast, with 105,000 coming from in-app messages. Customers could vote directly in the app, making it easy and fast. This increased participation and gave customers a real voice in charity selection.
Show More..

MessageGears helped Yapo triple mobile engagement and reduce churn. Yapo used real-time push and in-app messaging to reach millions of... users. 211,000 more monthly active users joined after using MessageGears. Yapo sold over 8,000 more paid ad spaces in 8 months. Push notifications and A/B testing increased opens and clicks by 3–4x. 80% of onboarding journeys were completed, lowering churn.
Show More..

MessageGears helped Rakuten Rewards launch a complex email campaign in less than one day. The marketing team had struggled for... nine months with setup and data syncing using their previous provider. MessageGears' customer engagement platform let Rakuten Rewards keep data behind their firewall, removing data lag. As a result, subscribers increased by 45% and conversions rose by 120% in six months. The team also accelerated phase two enhancements by two years.
Show More..

MessageGears helped Funky Pigeon achieve a 15% engagement rate with personalized in-app messaging. The brand needed a solution that enabled... real-time, relevant communication without heavy reliance on developers. Using MessageGears, Funky Pigeon automated 1:1 messaging based on user behavior and deep linking. This approach reduced marketing workload and improved campaign scalability. The result was higher engagement and a better customer experience.
Show More..

MessageGears helped Runkeeper automate both marketing and transactional emails. Runkeeper faced slow, manual processes and could not use their user... data in real time. MessageGears’ hybrid email solution gave direct access to their data warehouse. Campaign creation time dropped from hours to 45 minutes. The marketing team now works independently, sending timely, personalized emails. Runkeeper gained real-time analytics and improved user engagement.
Show More..

MessageGears helped Movember increase donations by 374% using a multichannel strategy. Movember wanted to boost fundraising by over 25% and... raise engagement by 1.5x. They used MessageGears to send targeted mobile and email messages, integrating with Oracle Eloqua. Push notification opt-in rates reached 67%. Engagement and donations rose sharply on both iOS and Android. Movember tracked user actions in real time to improve messaging and drive more donations.
Show More..

MessageGears helped a Dubai-based global luxury airline send 80 million operational notifications since 2017. The airline achieved an 82% engagement... rate on targeted travel alert push campaigns. MessageGears enabled real-time, personalized push and in-app messages for bookings, baggage, and travel alerts. The solution integrated with Salesforce and other platforms to scale mobile engagement. Over 1.3 million customers interacted with seasonal push content, boosting satisfaction and loyalty.
Show More..