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Entertainment Case Studies and Customer Success Stories with MessageGears

 

Vivid Games - Entertainment - Small

Bydgoszcz, Poland

MessageGears helped Vivid Games generate $2. 3 million in upsell revenue with targeted in-app messaging. The platform enabled real-time, personalized...engagement for millions of players. Vivid Games saw 96% engagement and retention from a key campaign. Monthly ARPPU reached $13, and app ratings jumped from 3.6 to 4.3. Over 10.5 million players engaged, boosting session length and monetization.

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StubHub - Entertainment - Large

San Francisco, USA

MessageGears helped StubHub boost revenue and engagement with real-time mobile marketing. StubHub used A/B testing to optimize campaigns and target... users with precise timing. Over 15,000 purchases happened within 24 hours of in-app engagement. A quarter million customers were reached with relevant messages. StubHub saw big gains in campaign awareness and buyer interest.

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Nukebox Studios - Entertainment - Medium

Bangalore, India

MessageGears helped Nukebox Studios boost app sessions by 30%. The team used real-time, hyper-targeted push notifications and in-app messages to... engage players. They saw a 50% increase in average revenue per user and an 8% rise in retention rates. Over 140 million push notifications and 1.1 million in-app messages were delivered. These efforts led to 133,000 more in-game exclusives purchased and a 6% lift in overall app revenue.

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Hopster - Entertainment - Small

London, UK

MessageGears helped Hopster boost mobile engagement and retention. Hopster used A/B testing to safely optimize messaging for onboarding, re-engagement, and... upsells. The solution supported compliance with kidSAFE and COPPA regulations. Hopster saw more app sessions, longer time spent in the app, and more yearly subscriptions. The platform also improved visibility for offers and subscription messages.

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Gogii Games - Entertainment - Small

Moncton, Canada

MessageGears helped Gogii Games achieve a 35% click-through rate with in-app messaging. The company used real-time targeting to boost engagement... and retention for its flagship game, Virtual Family Cook Off. Hyper-targeted push notifications saw a 7% engagement rate and a 19% influence rate. The campaign generated over $5,000 in revenue, even though monetization was not the main goal. Gogii Games scaled mobile engagement and improved user participation using MessageGears.

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GSN Games - Entertainment - Large

San Francisco, USA

MessageGears helped GSN Games boost in-game deposits by 37%. GSN used AI-powered push notifications to send personalized messages to millions... of players. These messages increased new game starts by 36%. WorldWinner tournaments saw an 18% rise in participation. GSN tailored offers and updates to player behavior, driving higher engagement and retention.

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Playrix - Entertainment - Large

Dublin, Ireland

MessageGears helped Playrix engage millions of mobile game players with real-time, personalized messaging. Playrix used MessageGears to send billions of... notifications at key moments in gameplay. The platform enabled 1:1 engagement, boosting player retention and session length. Playrix became a top five iOS game developer by revenue through this partnership. The solution supported dynamic orchestration and hyper personalized delivery across multiple titles.

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Cinedigm - Entertainment - Medium

Los Angeles, USA

MessageGears helped Cinedigm triple mobile engagement and boost app ratings by 64%. Cinedigm used real-time targeting to send personalized push... and in-app messages. The solution improved onboarding, engagement, and customer satisfaction. Cinedigm saw longer app sessions, higher email opt-in rates, and more survey responses. The company also increased retention and collected valuable customer data.

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Uken Games - Entertainment - Small

Toronto, Canada

MessageGears helped Uken Games boost player engagement with real-time, contextual in-game messaging. Uken used MessageGears to target lapsed users and... daily active players with personalized campaigns. The solution drove over 17,000 clicks on a single survey and achieved a 50% engagement rate with lapsed users. Uken gained deeper insights into player behavior and improved retention. The partnership enabled agile campaign building and high-value interactions at scale.

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Telecommunications Case Studies and Customer Success Stories with MessageGears

Digicel Group - Telecommunications - Very Large

MessageGears helped Digicel Group boost mobile engagement by 3x and increase retention by 50%. Digicel used advanced targeting and A/B... testing to personalize app experiences. The solution delivered one million more app sessions. Digicel gained better insights into user behavior. The partnership reduced support calls and improved customer satisfaction.

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Three UK - Telecommunications - Very Large

MessageGears helped Three UK boost revenue by 79% in one quarter with real-time mobile messaging. Three used targeted push and... in-app notifications to send personalized offers. Cross-sell and up-sell rates rose by 24%. In-app survey participation hit 51%. Time spent in the app increased by 47%. Monthly active users grew by 14%.

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Telefónica - Telecommunications - Very Large

MessageGears helped Telefónica boost app engagement with real-time targeting. Telefónica saw a 14% increase in login interactions and a 5%... rise in registration. App engagement grew by 12.5%, with sessions up 8%. Day 7 retention jumped 21%. The app store rating improved from 3 to 4.3 stars in four weeks. Personalized messaging and contextual push notifications drove these results.

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Digicel - Telecommunications - Very Large

MessageGears helped Digicel triple its mobile engagement rate. Digicel saw a 50% increase in retention rates. The company added one... million new app sessions. Digicel used real-time targeting and A/B testing to improve user experience. The solution reduced customer support calls and deepened customer relationships. Digicel gained better insights into user behavior and preferences.

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Cox Communications - Telecommunications - Very Large

Atlanta, USA

MessageGears helped Cox Communications boost app feature usage by 220%. Cox used real-time, personalized mobile messaging to engage customers at... key moments. Targeted push campaigns increased paperless billing opt-ins by 3.5x and voicemail feature usage by 10%. The “refer a friend” campaign saw a 5% engagement rate. Cox also achieved a 90% increase in DVR recorder usage with a campaign tied to a popular TV series.

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Three UK - Telecommunications - Large

London, UK

Three UK used MessageGears to send targeted push and in-app notifications. They wanted to deliver personalized offers to each customer... in real time. This helped them increase revenue by 79% in one quarter. Cross-sell and up-sell rates rose by 24%. In-app survey participation reached 51%. Time spent in the app grew by 47%, and monthly active users increased by 14%.

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Telefónica - Telecommunications - Very Large

Madrid, Spain

MessageGears helped Telefónica boost new app user retention by 50%. Telefónica used AI-powered push notifications to reach users at the... right time. The solution improved app store ratings by 53%. User engagement increased by 40%. Activity among at-risk users rose by 10%. Telefónica lowered its cost-per-install and acquisition costs.

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Telefónica - Telecommunications - Very Large

Madrid, Spain

MessageGears helped Telefónica boost app engagement with real-time targeting. Telefónica used personalized messaging to guide users from activation to retention.... The campaign led to a 14% increase in login interactions and a 5% rise in registrations. App engagement grew by 12.5%, with an 8% increase in sessions. Day 7 retention improved by 21%. The app store rating jumped from 3 to 4.3 stars in four weeks.

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Restaurants Case Studies and Customer Success Stories with MessageGears

 

Chick-fil-A - Restaurants - Large

Atlanta, USA

MessageGears and Ansira helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A gained real-time access to customer data... and could send highly personalized messages to millions. Owner-operators now send targeted messages, like event invites or free treats, based on customer behavior. Chick-fil-A saw a 500% increase in membership, a 20% boost in conversion rate, a 30% rise in click-through rate, and a 17% higher open rate. The new approach won them Best Retail Newsletter from Marketer Quarterly.

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Chick-fil-A - Restaurants - Large

MessageGears helped Chick-fil-A protect customer data with advanced encryption. The solution uses Amazon KMS to encrypt email addresses, so even... database admins see only random strings. This setup exceeds strict security requirements. Chick-fil-A can now assure customers of top-level data privacy and reduce the risk of data breaches. The encryption feature is available to all MessageGears users.

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Chick-fil-A - Restaurants - Large

Atlanta, USA

MessageGears built a custom encryption solution for Chick-fil-A. The system encrypts customer email addresses using Amazon KMS. Chick-fil-A’s data admins... only see encrypted strings, not real emails. This protects customer data from unauthorized access, even internally. Chick-fil-A can assure customers of strong data privacy and reduced breach risk.

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Culver's - Restaurants - Large

Prairie du Sac, USA

MessageGears and Sageflo helped Culver's empower local restaurant operators to send personalized email campaigns. Migration to the new platform took... just 8 weeks. Every operator who logged in sent a campaign within 3 months. The solution enabled micro-segmented messaging, leading to higher audience engagement. Corporate marketing kept brand control while local teams gained flexibility.

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Chick-fil-A - Restaurants - Large

Atlanta, USA

MessageGears helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A used real-time data to send personalized messages to... millions of customers. Owner-operators could target customers with location-based offers and personalized content. Chick-fil-A saw a 500% increase in membership, a 20% rise in conversion rate, a 30% boost in click-through rate, and a 17% higher open rate. The new approach won them Best Retail Newsletter from Marketer Quarterly.

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Retail Case Studies and Customer Success Stories with MessageGears

 

A major big box retailer - Retail - Very Large

MessageGears helped a major big box retailer connect directly to their BigQuery data. The retailer used MessageGears to enable real-time,... personalized marketing campaigns. They eliminated manual CSV uploads and now use all their customer data for dynamic messaging. The integration with Movable Ink and Google BigQuery improved ROI from their martech investments. Website pricing and inventory are now updated instantly, giving customers accurate deals and offers.

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Enterprise retailer (unnamed) - Retail - Very Large

MessageGears connects directly to enterprise retailers’ databases. This removes data lag and lets marketers use live data for campaigns. Teams... can send timely abandoned cart messages and build cross-channel journeys in one place. There are no extra data storage costs. Retailers deliver more relevant, personalized messages and save money.

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Blue Nile - Retail - Medium

Seattle, USA

MessageGears integrated with Blue Nile's Google BigQuery data warehouse. Blue Nile quickly migrated their cross-channel marketing to MessageGears in just... six weeks. They saw higher email open and click rates, and a net lift in margin and revenue per customer. Blue Nile captured 20% more abandoned cart occurrences using live data. The solution eliminated duplicate data storage and reduced platform costs.

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Funky Pigeon - Retail - Medium

Bristol, UK

MessageGears helped Funky Pigeon achieve a 15% engagement rate with personalized in-app messaging. The brand needed a solution that enabled... real-time, relevant communication without heavy reliance on developers. Using MessageGears, Funky Pigeon automated 1:1 messaging based on user behavior and deep linking. This approach reduced marketing workload and improved campaign scalability. The result was higher engagement and a better customer experience.

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Marketing and Advertising Case Studies and Customer Success Stories with MessageGears

Musictoday - Marketing And Advertising - Medium

MessageGears helped Musictoday send more personalized, dynamic email content. Musictoday struggled with limited data access and slow campaign changes using... their old email service provider. With MessageGears, they gained full access to customer data and could quickly create targeted campaigns. The platform improved efficiency, reduced server needs, and increased deliverability. Musictoday now tailors emails from a single template, saving time and boosting campaign relevancy.

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Active Engagement - Marketing And Advertising - Small

MessageGears helped Active Engagement send 60 million emails each month. The platform gave real-time data access and improved email personalization.... Active Engagement gained control over data and sends. They expanded business by taking on more clients. Direct support from MessageGears improved deliverability and targeting.

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Active Engagement - Marketing And Advertising - Small

Washington, USA

MessageGears helped Active Engagement send 60 million emails each month. The platform gave them real-time access to customer data, improving... personalization and targeting. Active Engagement no longer needs to sync data, saving time and reducing errors. They gained a global view of recipients and improved deliverability. Direct support from MessageGears made problem-solving faster and more transparent.

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Musictoday - Marketing And Advertising - Medium

Charlottesville, USA

MessageGears helped Musictoday improve email marketing with better personalization. Musictoday sends nearly nine million emails a month. Before MessageGears, they... struggled with slow, inflexible data access and needed IT support for changes. With MessageGears, they gained instant access to all customer data and could quickly react to marketing opportunities. They now send dynamic, personalized content from a single template, boosting efficiency and deliverability.

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Hospitality Case Studies and Customer Success Stories with MessageGears

OpenTable - Hospitality - Large

MessageGears and Snowflake helped OpenTable cut campaign processing time by days. OpenTable used to struggle with slow, clunky data syncs... and costly data duplication. With MessageGears' direct data activation platform connected to Snowflake, they gained real-time access to all customer data. This improved personalization, reduced costs, and eliminated team frustration. OpenTable now launches marketing programs faster and runs more tests with live data.

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OpenTable - Hospitality - Large

San Francisco, USA

MessageGears helped OpenTable cut campaign production time by 80%. The team reduced martech spend by 50% and saw a 70%... higher conversion rate. OpenTable used MessageGears to connect directly to their Snowflake data warehouse. The marketing team gained autonomy, building campaigns and segmenting audiences without tech team help. Better processes and dynamic templates freed up time for new automations.

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OpenTable - Hospitality - Large

San Francisco, USA

MessageGears and Snowflake helped OpenTable cut campaign processing time by days. OpenTable used to struggle with slow, clunky data syncs... and costly duplication. With MessageGears, they now access live customer data directly in Snowflake. This eliminated data lag, reduced costs, and improved personalization. Teams can launch more tests and campaigns faster, boosting customer engagement.

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Banking Case Studies and Customer Success Stories with MessageGears

 

KeyPoint Credit Union - Banking - Medium

Santa Clara, USA

MessageGears helped KeyPoint Credit Union boost app engagement by 248%. The credit union used targeted push and in-app notifications to... educate new members about app features. Geo-triggered campaigns sent messages to members near branches. This strategy led to a 29% increase in day 30 app retention and a 20% rise in monthly active users. Payment feature usage grew by 34%, and money transfer usage increased by 17%.

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PTSB - Banking - Large

Dublin, Ireland

MessageGears helped PTSB boost engagement for its community fund. PTSB used in-app messaging to encourage customers to vote for local... charities. 120,000 votes were cast, with 105,000 coming from in-app messages. Customers could vote directly in the app, making it easy and fast. This increased participation and gave customers a real voice in charity selection.

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Internet Case Studies and Customer Success Stories with MessageGears

 

Yapo - Internet - Medium

Santiago, Chile

MessageGears helped Yapo triple mobile engagement and reduce churn. Yapo used real-time push and in-app messaging to reach millions of... users. 211,000 more monthly active users joined after using MessageGears. Yapo sold over 8,000 more paid ad spaces in 8 months. Push notifications and A/B testing increased opens and clicks by 3–4x. 80% of onboarding journeys were completed, lowering churn.

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Rakuten Rewards - Internet - Large

San Mateo, USA

MessageGears helped Rakuten Rewards launch a complex email campaign in less than one day. The marketing team had struggled for... nine months with setup and data syncing using their previous provider. MessageGears' customer engagement platform let Rakuten Rewards keep data behind their firewall, removing data lag. As a result, subscribers increased by 45% and conversions rose by 120% in six months. The team also accelerated phase two enhancements by two years.

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Non-Profit Organization Management Case Studies and Customer Success Stories with MessageGears

 

Movember - Non Profit Organization Management - Medium

Melbourne, Australia

MessageGears helped Movember increase donations by 374% using a multichannel strategy. Movember wanted to boost fundraising by over 25% and... raise engagement by 1.5x. They used MessageGears to send targeted mobile and email messages, integrating with Oracle Eloqua. Push notification opt-in rates reached 67%. Engagement and donations rose sharply on both iOS and Android. Movember tracked user actions in real time to improve messaging and drive more donations.

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Consumer Electronics Case Studies and Customer Success Stories with MessageGears

 

Online audio retailer - Consumer Electronics - Medium

MessageGears helped an online audio retailer use their customer data directly, raising engagement rates by 10%. The retailer could send... test messages within 3 hours of installation. Deployments and program changes became faster and easier. The team reduced marketing spend and improved campaign flexibility. The marketing team could now create more personalized and creative messages.

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Publishing Case Studies and Customer Success Stories with MessageGears

 

Stylist - Publishing - Medium

London, UK

MessageGears helped Stylist, a UK-based fashion and lifestyle magazine, unify their customer data. Before, Stylist struggled with inconsistent data from... multiple marketing providers. With MessageGears, they created a single customer view and improved trust in their data. Onboarding took less than five weeks. Stylist saw a 92% six-month engagement rate and a 15% increase in email read and click rates. The solution enabled better retention campaigns and more confident reporting.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with MessageGears

 

Runkeeper - Health, Wellness And Fitness - Medium

Boston, USA

MessageGears helped Runkeeper automate both marketing and transactional emails. Runkeeper faced slow, manual processes and could not use their user... data in real time. MessageGears’ hybrid email solution gave direct access to their data warehouse. Campaign creation time dropped from hours to 45 minutes. The marketing team now works independently, sending timely, personalized emails. Runkeeper gained real-time analytics and improved user engagement.

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Education Case Studies and Customer Success Stories with MessageGears

 

Wall Street English - Education - Large

MessageGears helped Wall Street English boost its app store rating by 71% in just 16 weeks. The platform enabled real-time,... personalized push notifications and in-app messages to millions of users. Wall Street English sent 3.1 million targeted notifications, resulting in 448,000 more app sessions and 98,000 completed app store ratings. The solution improved onboarding, feature discovery, and student engagement. Wall Street English saw a major increase in positive reviews and student satisfaction.

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Other Industry Case Studies and Success Stories with MessageGears

 

Dubai-based global luxury airline - Airlines - Very Large

Dubai, UAE

MessageGears helped a Dubai-based global luxury airline send 80 million operational notifications since 2017. The airline achieved an 82% engagement... rate on targeted travel alert push campaigns. MessageGears enabled real-time, personalized push and in-app messages for bookings, baggage, and travel alerts. The solution integrated with Salesforce and other platforms to scale mobile engagement. Over 1.3 million customers interacted with seasonal push content, boosting satisfaction and loyalty.

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