MessageGears Overview

MessageGears addresses the challenge of fragmented customer data and engagement by offering a warehouse-native platform that unifies data, activates audiences, and engages customers seamlessly. This solution allows businesses to bypass traditional data syncs, enabling instant data activation and large-scale customer engagement. The platform's integration capabilities ensure that customer data and engagement strategies are aligned, reducing the need for multiple tools and simplifying the tech stack. This leads to improved ROI by maximizing the use of existing data infrastructure and providing scalable, flexible solutions for customer engagement.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using MessageGears.

Other use cases:

  • Channel Marketing
  • Content Management
  • Segmentation And Targeting
  • Generation Of New Leads
  • Personalized Marketing
  • Database Marketing
  • Identify Target Customers
See all use cases See less use cases

Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using MessageGears.

Other priorities:

  • Grow Market Share
  • Improve Brand Engagement
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Establish Thought Leadership
See all business priorities See less business priorities

MessageGears Use-Cases and Business Priorities: Customer Satisfaction Data

MessageGears works with different mediums / channels such as E-Mail.

MessageGears's features include Personalization, Templates, Gamification, etc. and MessageGears support capabilities include Email Support, 24/7 Support, Chat Support, etc. also MessageGears analytics capabilities include Analytics, and Custom Reports.

Reviews

"...We need automated transactional emails that send to users based on a completed activity...." Peer review by Alana P

MessageGears, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MessageGears attaches directly to customer data sources, enabling real-time, personalized marketing campaigns without data sync delays. It enhances marketing agility and operational efficiency by automating dynamic, personalized campaigns.

Popular Business Setting

for MessageGears

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

MessageGears is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on MessageGears Use Cases

How does MessageGears address your Communication Management Challenges?

What makes MessageGears ideal for Campaign Management?

How does MessageGears address your Engagement Management Challenges?

How does MessageGears facilitate Channel Marketing?

How can MessageGears enhance your Content Management process?

24+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well MessageGears solved their Marketing Automation needs. Cuspera uses 745 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Internet

CASE STUDY Rakuten Rewards

MessageGears helped Rakuten Rewards solve a complex email campaign problem. The marketing team struggled for nine months to launch a key program due to data syncing issues. MessageGears' customer eng...agement platform let Rakuten keep data behind their firewall and removed data lag. Rakuten started sending emails in less than one day. They saw a 45% increase in subscribers and a 120% increase in conversions in six months. Phase two enhancements were completed two years ahead of schedule.

Read more →
Marketing and Advertising

CASE STUDY Active Engagement

MessageGears helped Active Engagement improve its email marketing. Active Engagement needed better data access, support, and easier data syncing. With MessageGears, they send 60 million emails each m...onth and grew their business. They now have real-time data access, no more data syncing, and better targeting. They also get direct support from MessageGears' team.

Read more →
Restaurants

CASE STUDY Chick-fil-A

MessageGears helped Chick-fil-A redesign their newsletter with a data-driven, tile-based template. Chick-fil-A needed real-time data access and dynamic content for millions of users. MessageGears and... Ansira built a system with complex business rules and testing for new templates. Chick-fil-A saw a 500% increase in membership, a 20% increase in conversion rate, a 30% increase in click-through rate, and a 17% increase in open rate. They won Best Retail Newsletter from Marketer Quarterly.

Read more →
Media Production

CASE STUDY Cinedigm

MessageGears helped Cinedigm increase mobile engagement and improve app ratings. Cinedigm wanted to boost app opens, clicks, and session lengths, and raise their Dove Channel’s Google Play Store rati...ng. MessageGears provided real-time tracking and personalized messaging. As a result, Cinedigm tripled mobile engagement, saw higher email opt-in rates, and increased Google Play Store ratings by 64%. They also achieved longer app sessions and high survey response rates.

Read more →
Hospitality

CASE STUDY Dubai-based global luxury airline

MessageGears helped a Dubai-based global luxury airline improve customer engagement. The airline needed to send real-time, relevant travel alerts to millions of travelers. MessageGears provided a sca...lable platform for targeted push and in-app notifications. The solution integrated with Salesforce and other platforms. Since 2017, the airline sent 80 million notifications and achieved an 82% engagement rate on travel alerts. 1.3 million customers interacted with seasonal push content.

Read more →
Entertainment

CASE STUDY Musictoday

MessageGears helped Musictoday improve email marketing for its music division. Musictoday faced limits with its old email service provider, which made using new data slow and hard. With MessageGears,... Musictoday can use any customer data right away and create dynamic content. The team sends emails faster and with better deliverability. They now use one template for over 200 stores, saving time and making sure emails look right for every customer.

Read more →

Video

MessageGears: Tech Should Liberate: Not Limit

Video Thumbnail

Frequently Asked Questions(FAQ)

for MessageGears

What is MessageGears?

MessageGears is a transactional email platform that enables to remove the barriers to data and enables to transform the way marketers communicate with their customers. MessageGears enables to build audiences and campaigns using live internal data.

The key features provided by MessageGears include direct data access, true real-time marketing, marketing agility, and operation efficiency. The true real-time marketing feature provides an excellent platform for sending responsive and personalized campaigns easily without wanting for a data sync to occur. The marketing agility feature allows users to easily add a field to a marketing database and once it's available in MessageGears users can make campaign changes quickly.

MessageGears offers an excellent platform for reclaiming all the time consumed by IT and marketing teams when dealing with the inefficiencies of traditional cloud solutions. MessageGears also provides hybrid solutions to overcome the inherent limitations of the marketing cloud email system. MessageGears offers an excellent platform for automating dynamic personalized campaigns that help in generating sales.

What is MessageGears used for?

MessageGears is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Communication Management, Campaign Management and Engagement Management .

What are the top features of MessageGears?

Personalization, Templates and Gamification are some of the top features of MessageGears.

Who uses MessageGears?

MessageGears is used by Computer Software, Internet and Information Technology And Services among other industries.

What are MessageGears alternatives?

Yespo Оmnichannel CDP, ExpertSender, Lead Liaison and Omnisend are popular alternatives for MessageGears.

Where is MessageGears located?

MessageGears is headquartered at 191 Peachtree St NE Suite 900 Atlanta, GA 30303.
lightning

Peers used MessageGears for communication management and campaign management

MessageGears Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (3)
Analytics

4.17/5 ★

Read Reviews (55)
Custom Reports

3.90/5 ★

Read Reviews (93)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (3)
Analytics

4.17/5 ★

Read Reviews (55)
Custom Reports

3.90/5 ★

Read Reviews (93)

Software Failure Risk Guidance

?

for MessageGears

Overall Risk Meter

Low Medium High

Top Failure Risks for MessageGears

MessageGears, LLC News

Partnership

MessageGears partners with Databricks to power native data activation in enterprise marketing campaigns

MessageGears and Databricks have formed a partnership to enable native data activation for enterprise marketing campaigns. This collaboration integrates MessageGears composable customer engagement platform with Databricks data and AI capabilities, allowing marketers to access and activate live customer data directly within their existing data infrastructure. The joint solution aims to improve campaign personalization, speed, and scalability for large brands.

Read more →
Partnership

MessageGears partners with Databricks to power native data activation in enterprise ...

MessageGears has become a Validated Partner of Databricks, enabling direct integration with the Databricks Data Intelligence Platform. This partnership allows enterprise marketing teams to activate and personalize campaigns without moving or copying data, improving speed, security, and access to customer attributes for large consumer brands.

Read more →
Customer

Chick-fil-A uses MessageGears to ensure customer privacy

Chick-fil-A uses MessageGears customer data platform to protect customer privacy while enabling personalized marketing. MessageGears connects directly to enterprise data sources, supporting secure data unification, advanced segmentation, and real-time campaign orchestration. This deployment allows Chick-fil-A to deliver dynamic, privacy-focused customer experiences across email, mobile, and web channels without data copying or syncing.

Read more →
Product

MessageGears Announces Enterprise Campaign Efficiencies for Data-Driven Brands

MessageGears has introduced new enterprise campaign efficiency features designed for data-driven brands. The enhancements focus on streamlining campaign management, improving audience segmentation, and enabling real-time personalization at scale. These updates aim to help large organizations activate customer data more effectively, reduce operational complexity, and accelerate omnichannel marketing execution.

Read more →

MessageGears, LLC Profile

Company Name

MessageGears, LLC

Company Website

https://messagegears.com/

Year Founded

2010

HQ Location

191 Peachtree St NE Suite 900 Atlanta, GA 30303

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B