MessageGears Overview

MessageGears addresses the challenge of fragmented customer data and engagement by offering a warehouse-native platform that unifies data, activates audiences, and engages customers seamlessly. This solution allows businesses to bypass traditional data syncs, enabling instant data activation and large-scale customer engagement. The platform's integration capabilities ensure that customer data and engagement strategies are aligned, reducing the need for multiple tools and simplifying the tech stack. This leads to improved ROI by maximizing the use of existing data infrastructure and providing scalable, flexible solutions for customer engagement.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using MessageGears.

Other use cases:

  • Channel Marketing
  • Content Management
  • Segmentation And Targeting
  • Generation Of New Leads
  • Personalized Marketing
  • Database Marketing
  • Identify Target Customers
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Business Priorities

Acquire Customers and Scale Best Practices are the most popular business priorities that customers and associates have achieved using MessageGears.

Other priorities:

  • Grow Market Share
  • Improve Brand Engagement
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Internal Communications
  • Increase Sales & Revenue
  • Establish Thought Leadership
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MessageGears Use-Cases and Business Priorities: Customer Satisfaction Data

MessageGears works with different mediums / channels such as E-Mail.

MessageGears's features include Personalization, Templates, Gamification, etc. and MessageGears support capabilities include Email Support, 24/7 Support, Chat Support, etc. also MessageGears analytics capabilities include Analytics, and Custom Reports.

Reviews

"...sending emails to users...." Peer review by Industry Analyst / Tech Writer

MessageGears, Yespo Оmnichannel CDP, ExpertSender, Lead Liaison, omnisend, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

MessageGears attaches directly to customer data sources, enabling real-time, personalized marketing campaigns without data sync delays. It enhances marketing agility and operational efficiency by automating dynamic, personalized campaigns.

Popular Business Setting

for MessageGears

Top Industries

  • Computer Software
  • Internet
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

MessageGears is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on MessageGears Use Cases

What benefits does MessageGears offer for Communication Management?

What Are the key features of MessageGears for Campaign Management?

What makes MessageGears ideal for Engagement Management?

How efficiently Does MessageGears manage your Channel Marketing?

What solutions does MessageGears provide for Content Management?

24+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well MessageGears solved their Marketing Automation needs. Cuspera uses 745 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

Banking

CASE STUDY PTSB

MessageGears’ in-app messaging helped PTSB boost engagement for its community fund campaign. The bank needed to raise awareness and drive participation safely during the pandemic. With targeted in-ap...p messages, 105,000 out of 120,000 campaign participants engaged through mobile. Customers could vote for local charities directly in the app, making the process easy and seamless. This led to strong community involvement and transparent charity selection.

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Hospitality

CASE STUDY OpenTable

MessageGears and Snowflake helped OpenTable get direct, real-time access to their customer data. Before, OpenTable struggled with slow, clunky data processes and had to copy data between tools, causi...ng delays and frustration. With MessageGears, they connected directly to Snowflake, cutting out extra steps and saving days per campaign. This reduced costs, improved ROI, and let their team focus on better personalization and faster marketing campaigns.

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Hospitality

CASE STUDY OpenTable

MessageGears helped OpenTable cut campaign production time by 80%. OpenTable replaced their old ESP and CDP with MessageGears, connecting directly to their Snowflake data warehouse. The marketing tea...m now builds and launches campaigns faster, with less help from tech. They reduced martech spend by 50% and saw a 70% higher conversion rate. The team gained more autonomy and improved processes, freeing up time for new automations.

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Telecommunications

CASE STUDY Three UK

MessageGears helped Three UK deliver real-time, personalized mobile messaging. Three UK wanted to connect with customers on a personal level and boost engagement. Using targeted push and in-app notif...ications, they sent relevant offers at the right time. This led to a 79% increase in revenue in one quarter. Cross-sell and up-sell rates rose by 24%. In-app survey participation hit 51%. Time spent in the app grew by 47%. Monthly active users increased by 14%.

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Telecommunications

CASE STUDY Telefónica

MessageGears helped Telefónica improve its Smart wifi app user retention. Telefónica used AI-powered push notifications and real-time data to send messages when users were at home. The solution incre...ased new user retention by 50%. App store ratings rose by 53%. User engagement went up by 40%. At-risk user activity increased by 10%. Telefónica lowered its cost-per-install and acquisition costs.

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Entertainment

CASE STUDY Playrix

MessageGears helps Playrix reach millions of mobile gamers with 1:1 engagement. Playrix wanted to send personal messages to players at key moments. MessageGears gave them tools for real-time, persona...lized messaging and campaign orchestration. Playrix now sends billions of notifications and keeps players engaged across top games. They became a top five iOS game developer by revenue.

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Video

MessageGears: Tech Should Liberate: Not Limit

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Frequently Asked Questions(FAQ)

for MessageGears

What is MessageGears?

MessageGears is a transactional email platform that enables to remove the barriers to data and enables to transform the way marketers communicate with their customers. MessageGears enables to build audiences and campaigns using live internal data.

The key features provided by MessageGears include direct data access, true real-time marketing, marketing agility, and operation efficiency. The true real-time marketing feature provides an excellent platform for sending responsive and personalized campaigns easily without wanting for a data sync to occur. The marketing agility feature allows users to easily add a field to a marketing database and once it's available in MessageGears users can make campaign changes quickly.

MessageGears offers an excellent platform for reclaiming all the time consumed by IT and marketing teams when dealing with the inefficiencies of traditional cloud solutions. MessageGears also provides hybrid solutions to overcome the inherent limitations of the marketing cloud email system. MessageGears offers an excellent platform for automating dynamic personalized campaigns that help in generating sales.

What is MessageGears used for?

MessageGears is a Marketing Automation Software mainly used by its customers to Acquire Customers and Scale Best Practices by Communication Management, Campaign Management and Engagement Management .

What are the top features of MessageGears?

Personalization, Templates and Gamification are some of the top features of MessageGears.

Who uses MessageGears?

MessageGears is used by Computer Software, Internet and Information Technology And Services among other industries.

What are MessageGears alternatives?

Yespo Оmnichannel CDP, ExpertSender, Lead Liaison and Omnisend are popular alternatives for MessageGears.

Where is MessageGears located?

MessageGears is headquartered at 191 Peachtree St NE Suite 900 Atlanta, GA 30303.
lightning

Peers used MessageGears for communication management and campaign management

MessageGears Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (3)
Analytics

4.17/5 ★

Read Reviews (55)
Custom Reports

3.90/5 ★

Read Reviews (93)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.09/5 ★

Read Reviews (3)
Analytics

4.17/5 ★

Read Reviews (55)
Custom Reports

3.90/5 ★

Read Reviews (93)

Software Failure Risk Guidance

?

for MessageGears

Overall Risk Meter

Low Medium High

Top Failure Risks for MessageGears

MessageGears, LLC News

Partnership

MessageGears partners with Databricks to power native data activation in enterprise marketing campaigns

MessageGears and Databricks have formed a partnership to enable native data activation for enterprise marketing campaigns. This collaboration integrates MessageGears composable customer engagement platform with Databricks data and AI capabilities, allowing marketers to access and activate live customer data directly within their existing data infrastructure. The joint solution aims to improve campaign personalization, speed, and scalability for large brands.

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Partnership

MessageGears partners with Databricks to power native data activation in enterprise ...

MessageGears has become a Validated Partner of Databricks, enabling direct integration with the Databricks Data Intelligence Platform. This partnership allows enterprise marketing teams to activate and personalize campaigns without moving or copying data, improving speed, security, and access to customer attributes for large consumer brands.

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Customer

Chick-fil-A uses MessageGears to ensure customer privacy

Chick-fil-A uses MessageGears customer data platform to protect customer privacy while enabling personalized marketing. MessageGears connects directly to enterprise data sources, supporting secure data unification, advanced segmentation, and real-time campaign orchestration. This deployment allows Chick-fil-A to deliver dynamic, privacy-focused customer experiences across email, mobile, and web channels without data copying or syncing.

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Product

MessageGears Announces Enterprise Campaign Efficiencies for Data-Driven Brands

MessageGears has introduced new enterprise campaign efficiency features designed for data-driven brands. The enhancements focus on streamlining campaign management, improving audience segmentation, and enabling real-time personalization at scale. These updates aim to help large organizations activate customer data more effectively, reduce operational complexity, and accelerate omnichannel marketing execution.

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MessageGears, LLC Profile

Company Name

MessageGears, LLC

Company Website

https://messagegears.com/

Year Founded

2010

HQ Location

191 Peachtree St NE Suite 900 Atlanta, GA 30303

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SERIES B