ManyChat Overview

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

ManyChat helps to engage with customers through intereactive and tailored content. With this tool, sales and marketing teams can sell products, book appointments, nurture leads, capture contact info, and build relationships all through Messenger. .With interactive conversations that guide product selection, it enables customers to make purchases all within Facebook Messenger. It helps to advertise, market, and sell products nonstop.

ManyChat features include increasing ROI by responding to the buyers instantly, process payments automatically, connect with Shopify, and recover lost sales, leverage social media conversations and customer responses to promote products and many more.

Cuspera Reviews

142 buyers and buying teams have used Cuspera to assess how well ManyChat solved their Bot Platform needs. Cuspera uses 2548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ManyChat.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using ManyChat.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...As a business solutions it helps get more leads, engage prospects and drive up sales...." Guide to Voice Assistants in Business
engaging and following up

4.95/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...If you want to promote your post as an ad, you can set that up inside the Ads Manager...." Facebook s Comment-to-Messenger Feature: Everything You Need to Know
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...The paid version includes the ability to send emails when they optin with messenger plus payment integrations. ..." 6 Ways To Promote Work From Home Business On Facebook
sending & publishing communications

4.19/5

Read Reviews (61)

PEER EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5

Read Reviews (175)

"...As a business solutions it helps get more leads, engage prospects and drive up sales...." Guide to Voice Assistants in Business
engaging and following up

4.96/5

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5

Read Reviews (126)

"...If you want to promote your post as an ad, you can set that up inside the Ads Manager...." Facebook s Comment-to-Messenger Feature: Everything You Need to Know
Communication Management with Social Media, E-Mail and Facebook

4.20/5

Read Reviews (63)

"...The paid version includes the ability to send emails when they optin with messenger plus payment integrations. ..." 6 Ways To Promote Work From Home Business On Facebook
sending & publishing communications

4.20/5

Read Reviews (61)

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2548 insights from peers and experts to help you assess how these ManyChat use cases fit your Bot Platform needs.

Case Studies

COMPANY CASE STUDIES
Case Study The Dream Workshop

How The Dream Workshop Shifted to Online Retail

Read More
Case Study Humber River Hospital

How Humber River Hospital Used ManyChat to 2X Nursing Applications

Read More
Case Study Walletly

How Get Clients Used Walletly and ManyChat to Create A Lucrative Loyalty Campaign

Read More

Popular Business Setting

for ManyChat

Top Industries

  • Internet
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise

Peers used ManyChat to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ManyChat

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
bot

4.25/5

Read Reviews (335)
Personalization

4.26/5

Read Reviews (74)
Templates

3.48/5

Read Reviews (59)
Alerts: popups & Notifications

3.41/5

Read Reviews (33)
Dashboard

3.79/5

Read Reviews (33)

IT and Other Capabilities

for ManyChat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5

Read Reviews (88)
Data Export

3.88/5

Read Reviews (62)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5

Read Reviews (72)
Email Support

4.50/5

Read Reviews (28)
24/7 Support

4.31/5

Read Reviews (188)
Phone Support

4.28/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5

Read Reviews (14)
Analytics

4.73/5

Read Reviews (41)
Custom Reports

4.01/5

Read Reviews (214)

Software Failure Risk Guidance

?

for ManyChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ManyChat

Vendor Profile Details

Company Name

ManyChat

HQ Location

Employees

11-50

Financials

Series A