ManyChat Overview

This is a summary of the comprehensive capabilities and benefits of ManyChat based on over 2548 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ManyChat, Chatfuel, kore.ai, Octane AI, Dialogflow, etc., all belong to a category of solutions that help Bot Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ManyChat is right for your needs? Our Cuspera AI engine can evaluate how ManyChat fits your specific business needs, industry, and context. Get your personalized assessment report today.

ManyChat supports business activities such as:

  • Engagement Management
  • Advertisement
  • Communication Management
  • Generation Of New Leads
  • Social Media Management

ManyChat can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve ROI, Enter New Markets Internationally Or Locally, etc. It can help manage these activities if you use Social Media Facebook E-Mail etc. for these needs. As a solution, ManyChat's capabilities include Bot, Personalization, Templates, etc.

ManyChat Internet Vertical is its biggest customer base.

Reviews

"...ManyChat is a platform which allows you to build a chatbot in order to engage with consumers and distribute coupon codes. ..." How to Increase Sales and Organic Keyword Ranking on Amazon in 2019

Cuspera Reviews

142 buyers and buying teams have used Cuspera to assess how well ManyChat solved their Bot Platform needs. Cuspera uses 2548 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Bot Platform needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ManyChat.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Build Brand Awareness
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
  • Increase Customer Life Time Value
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Use Cases

Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using ManyChat.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5 ★

Read Reviews (175)

"...ManyChat is a platform which allows you to build a chatbot in order to engage with consumers and distribute coupon codes. ..." How to Increase Sales and Organic Keyword Ranking on Amazon in 2019
engaging and following up

4.95/5 ★

Read Reviews (139)

"...You can track multiple events at a time in a funnel format using Engagement > Funnels. ..."
Advertisement with Social Media and Facebook

4.62/5 ★

Read Reviews (126)

"...You should also factor in cost of advertising on Facebook when comparing and contrasting a launch platform with a social media campaign...." Accelerating Ranking With External Traffic
Communication Management with Social Media, E-Mail and Facebook

4.20/5 ★

Read Reviews (63)

"...ManyChat builds a list of subscribers that you can send sponsored messages to; people who have previously messaged your page: ..." Facebook Messenger Ads: How to Use Them in Your Business
sending & publishing communications

4.19/5 ★

Read Reviews (61)

"...Pro users can use ManyChat to send SMS and email messages as well...."
PEER EXPERIENCES
Engagement Management with Social Media and Facebook

4.96/5 ★

Read Reviews (175)

"...ManyChat is a platform which allows you to build a chatbot in order to engage with consumers and distribute coupon codes. ..." How to Increase Sales and Organic Keyword Ranking on Amazon in 2019
engaging and following up

4.96/5 ★

Read Reviews (139)

Advertisement with Social Media and Facebook

4.62/5 ★

Read Reviews (126)

"...You should also factor in cost of advertising on Facebook when comparing and contrasting a launch platform with a social media campaign...." Accelerating Ranking With External Traffic
Communication Management with Social Media, E-Mail and Facebook

4.20/5 ★

Read Reviews (63)

"...ManyChat builds a list of subscribers that you can send sponsored messages to; people who have previously messaged your page: ..." Facebook Messenger Ads: How to Use Them in Your Business
sending & publishing communications

4.20/5 ★

Read Reviews (61)

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2548 insights from peers and experts to help you assess how these ManyChat use cases fit your Bot Platform needs.

Case Studies

COMPANY CASE STUDIES
Case Study Nikmit

How Nikmit Used ManyChat to Surface New Products and Drive $24,200 in Additional Sales

Read More
Case Study The Dream Workshop

How The Dream Workshop Shifted to Online Retail

Read More
Case Study hideAWAY Handmade

How hideAWAY Handmade Used ManyChat to Generate Over $100K in One Month

Read More

Frequently Asked Questions(FAQ)

for ManyChat

What is ManyChat?

ManyChat is a FaceBook Messenger bot marketing platform that allows to engage with the customer 24/7. It automates and combines Facebook Messenger and SMS to deliver chat based marketing and grow business. It helps to grow market share and improve ROI.

What is ManyChat used for?

ManyChat is a Bot Platform Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Advertisement and Communication Management .

What are the top features of ManyChat?

bot, Personalization and Templates are some of the top features of ManyChat.

Who uses ManyChat?

ManyChat is used by Internet, Education and Marketing And Advertising among other industries.

What are ManyChat alternatives?

Chatfuel, Kore.Ai, Octane AI and Dialogflow are popular alternatives for ManyChat.

Popular Business Setting

for ManyChat

Top Industries

  • Internet
  • Education
  • Marketing and Advertising

Popular in

  • Small Business
  • Enterprise

Peers used ManyChat to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for ManyChat

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
bot

4.25/5 ★

Read Reviews (335)
Personalization

4.26/5 ★

Read Reviews (74)
Templates

3.48/5 ★

Read Reviews (59)
Alerts: popups & Notifications

3.41/5 ★

Read Reviews (33)
Dashboard

3.79/5 ★

Read Reviews (33)
FEATURES RATINGS AND REVIEWS
bot

4.25/5 ★

Read Reviews (335)
Personalization

4.26/5 ★

Read Reviews (74)
Templates

3.48/5 ★

Read Reviews (59)
Alerts: popups & Notifications

3.41/5 ★

Read Reviews (33)
Dashboard

3.79/5 ★

Read Reviews (33)

IT and Other Capabilities

for ManyChat

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5 ★

Read Reviews (88)
Data Export

3.88/5 ★

Read Reviews (62)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.32/5 ★

Read Reviews (88)
Data Export

3.88/5 ★

Read Reviews (62)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5 ★

Read Reviews (72)
Email Support

4.50/5 ★

Read Reviews (28)
24/7 Support

4.31/5 ★

Read Reviews (188)
Phone Support

4.28/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.53/5 ★

Read Reviews (72)
Email Support

4.50/5 ★

Read Reviews (28)
24/7 Support

4.31/5 ★

Read Reviews (188)
Phone Support

4.28/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (14)
Analytics

4.73/5 ★

Read Reviews (41)
Custom Reports

4.01/5 ★

Read Reviews (214)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (14)
Analytics

4.73/5 ★

Read Reviews (41)
Custom Reports

4.01/5 ★

Read Reviews (214)

Software Failure Risk Guidance

?

for ManyChat

Overall Risk Meter

Low Medium High

Top Failure Risks for ManyChat

Vendor Profile Details

Company Name

ManyChat

Company Website

https://manychat.com/

HQ Location

Employees

11-50

Financials

SERIES A