Zoho Bookings Overview

Zoho Bookings is an online appointment scheduling software that helps businesses effortlessly manage client meetings. It offers free, user-friendly tools for streamlined scheduling.

This is a summary of the comprehensive capabilities and benefits of Zoho Bookings based on over 17 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Do you need to check if Zoho Bookings is right for your needs? Our Cuspera AI engine can evaluate how Zoho Bookings fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoho Bookings supports business activities such as:

  • Content Sharing
  • Digital Signature

Zoho Bookings can help you with many business goals, such as Enhance Customer Relationships, and Launch New Products. It can help manage these activities if you use E-Mail for these needs.

Zoho Bookings was founded in 1996.

Zoho Bookings Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoho Bookings solved their business needs. Cuspera uses 17 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities peers achieved using Zoho Bookings.

Other priorities:

See all business priorities See less business priorities

Use Cases

Peers recommend Content Sharing , Digital Signature , as the business use cases that they have been most satisfied while using Zoho Bookings.

See all use cases

Customer Stories

IDT (National Retail Solutions) - Information Technology And Services - Large

Newark, USA

Zoho CRM helped IDT and its subsidiary NRS unify sales, operations, and customer service for over 35,000 convenience stores. NRS replaced manual spreadsheets and a failed Salesforce rollout with Zoho... CRM, enabling automation, integrations, and streamlined workflows. The platform scaled from a few users to over 1,000, supporting rapid business growth and improved customer satisfaction. Integrations with telephony, shipping, and analytics tools further enhanced efficiency. Customer service, distributor management, and referral programs all run through Zoho CRM, driving better results across the business.

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Follow the Camino - Hospitality - Small

Dublin, Ireland

Zoho One helped Follow the Camino improve customer service for global pilgrims. The company used Zoho CRM, Desk, Bookings, Survey, Campaigns, Meeting, and Analytics to manage the full customer journe...y. Post-trip NPS rose from 58 to 64, and post-sales NPS jumped from 73 to 84. Over 1,000 five-star reviews show strong customer satisfaction. Zoho Desk and WhatsApp integration made support faster and more reliable.

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Tollring - Telecommunications - Small

Uxbridge, UK

Tollring used Zoho One to improve customer service and support ticket management. They replaced multiple tools with Zoho Desk, Zoho Projects, Zoho Assist, and Zoho CRM. Integration with Jira and betw...een Zoho apps gave teams full customer context and streamlined workflows. Tollring consolidated costs by accessing 55+ apps for the price of a few. Their new setup earned them Zoho's "Customer Service Champion" award in 2025.

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Based on peer insights

Cuspera recommends Zoho Bookings for

Use Cases Content Sharing , Digital Signature
Medium E-Mail
Business Priorities Enhance Customer Relationships, Launch New Products

IT and Other Capabilities

for Zoho Bookings

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.05/5 ★

Read Reviews (1)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.05/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.05/5 ★

Read Reviews (1)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

3.05/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.05/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.05/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Zoho Bookings

Top Failure Risks for Zoho Bookings

Vendor Profile Details

Company Name

Zoho Corporation Pvt. Ltd

Company Website

https://www.zoho.com/

Year Founded

1996

HQ Location

4141 Hacienda Drive, Pleasanton, California 94588, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

PRIVATE