Education Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
Nottingham College
- Education
ManageEngine helped Nottingham College improve IT operations. The college used ServiceDesk Plus, ADManager Plus, Patch Manager Plus, and ADAudit Plus. They resolved 80% of incidents within 24 hours a...nd completed 90–98% of service requests within 72 hours. Automating user onboarding saved significant time. User satisfaction rose from 50% to 85%. The IT team now manages 11,000 assets easily and creates over 8,000 user accounts each year without manual work.
ManageEngine helped Oglethorpe University automate user onboarding and improve IT management. The IT team used ADManager Plus to make Active Directory tasks faster and easier. ServiceDesk Plus improv...ed ticket management and reduced delays. Endpoint Central secured endpoints and managed risks. The IT team found onboarding and offboarding as simple as running a report. These tools added value to the university's IT infrastructure.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and pupils. The school needed a way to update and secure all computers without disrupting users. Endpoint Central ...allowed the IT team to handle patch management, software updates, and remote shutdown from a central location. The software saved energy and costs. The IT team is happy with the product and recommends it to others.
ADAudit Plus helped the University of Texas at Arlington improve monitoring and troubleshooting for Active Directory. The university faced challenges with AD monitoring. ADAudit Plus provided solutio...ns for auditing changes and tracking logons. The tool enabled better visibility and control. This improved the university's ability to manage its IT environment.
ManageEngine helped Nottingham College improve IT operations. The college used ServiceDesk Plus, ADManager Plus, Patch Manager Plus, and ADAudit Plus. They resolved 80% of incidents within 24 hours a...nd completed 90–98% of service requests within 72 hours. Automating user onboarding saved significant time. User satisfaction rose from 50% to 85%. The IT team now manages 11,000 assets easily and creates over 8,000 user accounts each year without manual work.
ManageEngine helped Oglethorpe University automate user onboarding and improve IT management. The IT team used ADManager Plus to make Active Directory tasks faster and easier. ServiceDesk Plus improv...ed ticket management and reduced delays. Endpoint Central secured endpoints and managed risks. The IT team found onboarding and offboarding as simple as running a report. These tools added value to the university's IT infrastructure.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and pupils. The school needed a way to update and secure all computers without disrupting users. Endpoint Central ...allowed the IT team to handle patch management, software updates, and remote shutdown from a central location. The software saved energy and costs. The IT team is happy with the product and recommends it to others.
ADAudit Plus helped the University of Texas at Arlington improve monitoring and troubleshooting for Active Directory. The university faced challenges with AD monitoring. ADAudit Plus provided solutio...ns for auditing changes and tracking logons. The tool enabled better visibility and control. This improved the university's ability to manage its IT environment.
ManageEngine helped Nottingham College improve IT operations. The college used ServiceDesk Plus, ADManager Plus, Patch Manager Plus, and ADAudit Plus. They resolved 80% of incidents within 24 hours a...nd completed 90–98% of service requests within 72 hours. Automating user onboarding saved significant time. User satisfaction rose from 50% to 85%. The IT team now manages 11,000 assets easily and creates over 8,000 user accounts each year without manual work.
ManageEngine helped Oglethorpe University automate user onboarding and improve IT management. The IT team used ADManager Plus to make Active Directory tasks faster and easier. ServiceDesk Plus improv...ed ticket management and reduced delays. Endpoint Central secured endpoints and managed risks. The IT team found onboarding and offboarding as simple as running a report. These tools added value to the university's IT infrastructure.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and pupils. The school needed a way to update and secure all computers without disrupting users. Endpoint Central ...allowed the IT team to handle patch management, software updates, and remote shutdown from a central location. The software saved energy and costs. The IT team is happy with the product and recommends it to others.
ADAudit Plus helped the University of Texas at Arlington improve monitoring and troubleshooting for Active Directory. The university faced challenges with AD monitoring. ADAudit Plus provided solutio...ns for auditing changes and tracking logons. The tool enabled better visibility and control. This improved the university's ability to manage its IT environment.
ManageEngine helped Nottingham College improve IT operations. The college used ServiceDesk Plus, ADManager Plus, Patch Manager Plus, and ADAudit Plus. They resolved 80% of incidents within 24 hours a...nd completed 90–98% of service requests within 72 hours. Automating user onboarding saved significant time. User satisfaction rose from 50% to 85%. The IT team now manages 11,000 assets easily and creates over 8,000 user accounts each year without manual work.
ManageEngine helped Oglethorpe University automate user onboarding and improve IT management. The IT team used ADManager Plus to make Active Directory tasks faster and easier. ServiceDesk Plus improv...ed ticket management and reduced delays. Endpoint Central secured endpoints and managed risks. The IT team found onboarding and offboarding as simple as running a report. These tools added value to the university's IT infrastructure.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and students. The school needed a way to update patches and software quickly without disrupting users. Endpoint Ce...ntral allowed the IT team to update and manage systems from a central location. The solution improved security, enabled remote shutdown, and saved on energy and costs. The IT team is happy with the results and recommends the system.
Endpoint Central helped Strathallan School manage 350 desktops and laptops for staff and pupils. The school needed a way to update and secure all computers without disrupting users. Endpoint Central ...allowed the IT team to handle patch management, software updates, and remote shutdown from a central location. The software saved energy and costs. The IT team is happy with the product and recommends it to others.
ADAudit Plus helped the University of Texas at Arlington improve monitoring and troubleshooting for Active Directory. The university faced challenges with AD monitoring. ADAudit Plus provided solutio...ns for auditing changes and tracking logons. The tool enabled better visibility and control. This improved the university's ability to manage its IT environment.
Banking Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
BOCI-Prudential Trustee Limited
- Banking
EventLog Analyzer helped BOCI-Prudential Trustee Limited manage large log volumes at a lower cost. Their old SIEM solution was too expensive and hard to scale. EventLog Analyzer offered a better lice...nsing scheme and easy log consolidation. The company set up two servers for Windows and non-Windows logs. Teams now get alerts through different channels for fast response. BOCI-Prudential rated EventLog Analyzer 8 out of 10 and found it cost-effective for log management and security.
EventLog Analyzer helped Yuanta Securities improve security and compliance. The IT team struggled to track security events and meet regulations before using the tool. EventLog Analyzer centralized lo...g management and provided real-time alerts. The team used it for compliance reporting and audit purposes. Yuanta Securities rated the solution 10 out of 10 and highly recommends it for log management and security monitoring.
EventLog Analyzer helped BOCI-Prudential Trustee Limited manage large log volumes at a lower cost. Their old SIEM solution was too expensive and hard to scale. EventLog Analyzer offered a better lice...nsing scheme and easy log consolidation. The company set up two servers for Windows and non-Windows logs. Teams now get alerts through different channels for fast response. BOCI-Prudential rated EventLog Analyzer 8 out of 10 and found it cost-effective for log management and security.
EventLog Analyzer helped Yuanta Securities improve security and compliance. The IT team struggled to track security events and meet regulations before using the tool. EventLog Analyzer centralized lo...g management and provided real-time alerts. The team used it for compliance reporting and audit purposes. Yuanta Securities rated the solution 10 out of 10 and highly recommends it for log management and security monitoring.
EventLog Analyzer helped BOCI-Prudential Trustee Limited manage large log volumes at a lower cost. Their old SIEM solution was too expensive and hard to scale. EventLog Analyzer offered a better lice...nsing scheme and easy log consolidation. The company set up two servers for Windows and non-Windows logs. Teams now get alerts through different channels for fast response. BOCI-Prudential rated EventLog Analyzer 8 out of 10 and found it cost-effective for log management and security.
EventLog Analyzer helped Yuanta Securities improve security and compliance. The IT team struggled to track security events and meet regulations before using the tool. EventLog Analyzer centralized lo...g management and provided real-time alerts. The team used it for compliance reporting and audit purposes. Yuanta Securities rated the solution 10 out of 10 and highly recommends it for log management and security monitoring.
EventLog Analyzer helped BOCI-Prudential Trustee Limited manage large log volumes at a lower cost. Their old SIEM solution was too expensive and hard to scale. EventLog Analyzer offered a better lice...nsing scheme and easy log consolidation. The company set up two servers for Windows and non-Windows logs. Teams now get alerts through different channels for fast response. BOCI-Prudential rated EventLog Analyzer 8 out of 10 and found it cost-effective for log management and security.
EventLog Analyzer helped Yuanta Securities improve security and compliance. The IT team struggled to track security events and meet regulations before using the tool. EventLog Analyzer centralized lo...g management and provided real-time alerts. The team used it for compliance reporting and audit purposes. Yuanta Securities rated the solution 10 out of 10 and highly recommends it for log management and security monitoring.
ManageEngine ServiceDesk Plus, Endpoint Central, ADManager Plus, and Analytics Plus help Contrans Group automate help desk tasks and generate detailed Active Directory reports. The company supports a...bout 5,000 end users across North America. Automation in ServiceDesk Plus speeds up ticket management and troubleshooting. ADManager Plus provides custom reporting for identity management. Analytics Plus enables IT data visualization and business intelligence, helping the team make better decisions.
ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.
ManageEngine ServiceDesk Plus, Endpoint Central, ADManager Plus, and Analytics Plus help Contrans Group automate help desk tasks and generate detailed Active Directory reports. The company supports a...bout 5,000 end users across North America. Automation in ServiceDesk Plus speeds up ticket management and troubleshooting. ADManager Plus provides custom reporting for identity management. Analytics Plus enables IT data visualization and business intelligence, helping the team make better decisions.
ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.
ManageEngine ServiceDesk Plus, Endpoint Central, ADManager Plus, and Analytics Plus help Contrans Group automate help desk tasks and generate detailed Active Directory reports. The company supports a...bout 5,000 end users across North America. Automation in ServiceDesk Plus speeds up ticket management and troubleshooting. ADManager Plus provides custom reporting for identity management. Analytics Plus enables IT data visualization and business intelligence, helping the team make better decisions.
ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.
ManageEngine ServiceDesk Plus, Endpoint Central, ADManager Plus, and Analytics Plus help Contrans Group automate help desk tasks and generate detailed Active Directory reports. The company supports a...bout 5,000 end users across North America. Automation in ServiceDesk Plus speeds up ticket management and troubleshooting. ADManager Plus provides custom reporting for identity management. Analytics Plus enables IT data visualization and business intelligence, helping the team make better decisions.
ManageEngine helped TripSpark Technologies cut password reset tickets from 20 per day to zero. The company used ADManager Plus, ADSelfService Plus, Endpoint Central, and Vulnerability Manager Plus. E...mployees now reset passwords and manage accounts without IT help. Endpoint Central automated patching and app installs from one console. Vulnerability Manager Plus improved threat remediation. TripSpark's IT team gained full control over endpoints and security.
West Yorkshire Combined Authority
- Government Administration
ManageEngine ServiceDesk Plus and ADManager Plus helped West Yorkshire Combined Authority fix IT ticketing and access issues. Before, the team used spreadsheets and had slow response times. ServiceDe...sk Plus made ticket management, problem management, and change management easier. Employees now use a self-service portal and get faster help. ADManager Plus let the IT team control access and reduce help desk calls. The tools improved service delivery and employee experience.
Uganda National Roads Authority (UNRA)
- Government Administration
ADAudit Plus helped Uganda National Roads Authority improve Active Directory security and compliance. UNRA faced challenges in managing and auditing their Windows environment. ADAudit Plus provided t...ools to automate user provisioning, audit changes, and track logons. The solution gave full visibility into Azure AD changes and enabled self-service password resets. UNRA enhanced their security and compliance with these features.
West Yorkshire Combined Authority
- Government Administration
ManageEngine ServiceDesk Plus and ADManager Plus helped West Yorkshire Combined Authority fix IT ticketing and access issues. Before, the team used spreadsheets and had slow response times. ServiceDe...sk Plus made ticket management, problem management, and change management easier. Employees now use a self-service portal and get faster help. ADManager Plus let the IT team control access and reduce help desk calls. The tools improved service delivery and employee experience.
Uganda National Roads Authority (UNRA)
- Government Administration
ADAudit Plus helped Uganda National Roads Authority improve Active Directory security and compliance. UNRA faced challenges in managing and auditing their Windows environment. ADAudit Plus provided t...ools to automate user provisioning, audit changes, and track logons. The solution gave full visibility into Azure AD changes and enabled self-service password resets. UNRA enhanced their security and compliance with these features.
West Yorkshire Combined Authority
- Government Administration
ManageEngine ServiceDesk Plus and ADManager Plus helped West Yorkshire Combined Authority fix IT ticketing and access issues. Before, the team used spreadsheets and had slow response times. ServiceDe...sk Plus made ticket management, problem management, and change management easier. Employees now use a self-service portal and get faster help. ADManager Plus let the IT team control access and reduce help desk calls. The tools improved service delivery and employee experience.
Uganda National Roads Authority (UNRA)
- Government Administration
ADAudit Plus helped Uganda National Roads Authority improve Active Directory security and compliance. UNRA faced challenges in managing and auditing their Windows environment. ADAudit Plus provided t...ools to automate user provisioning, audit changes, and track logons. The solution gave full visibility into Azure AD changes and enabled self-service password resets. UNRA enhanced their security and compliance with these features.
West Yorkshire Combined Authority
- Government Administration
ManageEngine ServiceDesk Plus and ADManager Plus helped West Yorkshire Combined Authority fix IT ticketing and access issues. Before, the team used spreadsheets and had slow response times. ServiceDe...sk Plus made ticket management, problem management, and change management easier. Employees now use a self-service portal and get faster help. ADManager Plus let the IT team control access and reduce help desk calls. The tools improved service delivery and employee experience.
Uganda National Roads Authority (UNRA)
- Government Administration
ADAudit Plus helped Uganda National Roads Authority improve Active Directory security and compliance. UNRA faced challenges in managing and auditing their Windows environment. ADAudit Plus provided t...ools to automate user provisioning, audit changes, and track logons. The solution gave full visibility into Azure AD changes and enabled self-service password resets. UNRA enhanced their security and compliance with these features.
Hospital & Health Care Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
Bergen New Bridge Medical Center
- Hospital & Health Care
ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
Bergen New Bridge Medical Center
- Hospital & Health Care
ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
Bergen New Bridge Medical Center
- Hospital & Health Care
ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
Bergen New Bridge Medical Center
- Hospital & Health Care
ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
Bergen New Bridge Medical Center
- Hospital & Health Care
ManageEngine helped Bergen New Bridge Medical Center boost compliance rates from 20–30% to 78–85%. The hospital cut patch management cycle time from 90 days to 14–30 days. Sensitive data is now more ...secure, improving patient safety and experience. Self-service password management reduced IT help desk tickets. Operational efficiency increased, leading to significant cost savings.
Retail Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
EziBuy Limited
- Retail
ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.
ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.
ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.
ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.
ManageEngine helped EziBuy Limited solve key IT challenges. EziBuy faced problems with incident management, account authorization, and password management. ServiceDesk Plus, ADAudit Plus, and ADManag...er Plus automated IT processes and improved account and password control. The solution saved IT technicians time and made IT service more efficient. EziBuy now manages SLAs, templates, and approvals from one place.
Johnson Health Tech
- Health, Wellness And Fitness
ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.
Johnson Health Tech
- Health, Wellness And Fitness
ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.
Johnson Health Tech
- Health, Wellness And Fitness
ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.
Johnson Health Tech
- Health, Wellness And Fitness
ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.
Johnson Health Tech
- Health, Wellness And Fitness
ManageEngine ADManager Plus helped Johnson Health Tech manage user accounts faster. The company hires about ten new employees each week. Before, it took 15 minutes to set up or remove a user account.... Now, it takes just 2 minutes. The IT team can now assign roles, set boundaries, and run reports automatically. This saves time and keeps their system secure.
Construction Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
Kingspan Insulated Panels
- Construction
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled with asset visibility, patching remo...te devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled with asset visibility, patching remo...te devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled with asset visibility, patching remo...te devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
ManageEngine ServiceDesk Plus, Endpoint Central, AD360, and Password Manager Pro helped Kingspan Insulated Panels solve major IT challenges. The company struggled with asset visibility, patching remo...te devices, and meeting SLAs. ServiceDesk Plus improved ticket management and asset audits, earning a Grade 1 audit result. Endpoint Central enabled global patching and compliance. Automation saved time on user onboarding. Strict password governance boosted security. Kingspan now enjoys better productivity, security, and IT service delivery.
Legal Services Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
Aberdein Considine
- Legal Services
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly audits and needed better security tools. Log360's dashboards and p...re-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly audits and needed better security tools. Log360's dashboards and p...re-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly audits and needed better security tools. Log360's dashboards and p...re-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Log360 helped Aberdein Considine, a law firm in Scotland, improve compliance auditing and IT security. The firm faced strict monthly audits and needed better security tools. Log360's dashboards and p...re-built reports made compliance checks easier and faster. The IT team saved time by not using complex commands. ManageEngine tools now make up 75% of their IT security stack. The support team gave quick and helpful responses.
Concurrent Technologies Corporation
- Non Profit Organization Management
ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a more affordable, user-friendly SIEM solution to meet strict com...pliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
Concurrent Technologies Corporation
- Non Profit Organization Management
ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a more affordable, user-friendly SIEM solution to meet strict com...pliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
Concurrent Technologies Corporation
- Non Profit Organization Management
ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a more affordable, user-friendly SIEM solution to meet strict com...pliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
Concurrent Technologies Corporation
- Non Profit Organization Management
ManageEngine Log360 replaced Splunk at Concurrent Technologies Corporation, a nonprofit focused on defense and technology. CTC needed a more affordable, user-friendly SIEM solution to meet strict com...pliance and security needs. Log360's built-in correlation, intuitive interface, and customizable features simplified operations for their IT team. The switch improved efficiency, compliance, and network protection, especially for junior and mid-level administrators.
Utilities Case Studies and Customer Success Stories with ManageEngine ServiceDesk Plus
Sureserve Group
- Utilities
ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.
ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.
ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.
ManageEngine helped Sureserve Group meet legal compliance and move quickly to remote work. The company faced challenges with legal standards and outdated IT tools. ManageEngine ServiceDesk Plus and E...ndpoint Central made IT management easier and improved security. Sureserve Group now manages assets better and fixes vulnerabilities faster. The company values ManageEngine’s support and partnership.
Analytics Plus helped ThinkOn improve IT operations. The IT team used real-time dashboards to track ticket backlogs and SLA compliance. They reduced unresolved ticket backlogs by 65%. Managers gained... better data for decisions. Customers received faster responses and were happier. The team found Analytics Plus easy to use and helpful for building reports.
Analytics Plus helped ThinkOn improve IT operations. The IT team used real-time dashboards to track ticket backlogs and SLA compliance. They reduced unresolved ticket backlogs by 65%. Managers gained... better data for decisions. Customers received faster responses and were happier. The team found Analytics Plus easy to use and helpful for building reports.
Analytics Plus helped ThinkOn improve IT operations. The IT team used real-time dashboards to track ticket backlogs and SLA compliance. They reduced unresolved ticket backlogs by 65%. Managers gained... better data for decisions. Customers received faster responses and were happier. The team found Analytics Plus easy to use and helpful for building reports.
Analytics Plus helped ThinkOn improve IT operations. The IT team used real-time dashboards to track ticket backlogs and SLA compliance. They reduced unresolved ticket backlogs by 65%. Managers gained... better data for decisions. Customers received faster responses and were happier. The team found Analytics Plus easy to use and helpful for building reports.
EWIE Group of Companies (EGC)
- Transportation, Logistics, Supply Chain, And Storage
ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.
RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.
ADSelfService Plus helped TripSpark Technologies make password management easier. The company used the solution to streamline how users reset passwords and unlock accounts. This improved their IT sec...urity and reduced help desk calls. The tool made it simple for employees to manage their own passwords. The result was a smoother workflow and better user experience.
ADAudit Plus helped STgenetics move from manual log monitoring to proactive network administration. The IT team used to rely on native tools, which were slow and error-prone. With ADAudit Plus, they ...now get real-time alerts and can spot issues before users notice. Features like file change monitoring and scheduled tasks save time. The support team impressed STgenetics with helpful guidance and easy deployment.
EWIE Group of Companies (EGC)
- Transportation, Logistics, Supply Chain, And Storage
ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.
RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.
ADSelfService Plus helped TripSpark Technologies make password management easier. The company used the solution to streamline how users reset passwords and unlock accounts. This improved their IT sec...urity and reduced help desk calls. The tool made it simple for employees to manage their own passwords. The result was a smoother workflow and better user experience.
ADAudit Plus helped STgenetics move from manual log monitoring to proactive network administration. The IT team used to rely on native tools, which were slow and error-prone. With ADAudit Plus, they ...now get real-time alerts and can spot issues before users notice. Features like file change monitoring and scheduled tasks save time. The support team impressed STgenetics with helpful guidance and easy deployment.
EWIE Group of Companies (EGC)
- Transportation, Logistics, Supply Chain, And Storage
ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.
RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.
ADSelfService Plus helped TripSpark Technologies make password management easier. The company used the solution to streamline how users reset passwords and unlock accounts. This improved their IT sec...urity and reduced help desk calls. The tool made it simple for employees to manage their own passwords. The result was a smoother workflow and better user experience.
ADAudit Plus helped STgenetics move from manual log monitoring to proactive network administration. The IT team used to rely on native tools, which were slow and error-prone. With ADAudit Plus, they ...now get real-time alerts and can spot issues before users notice. Features like file change monitoring and scheduled tasks save time. The support team impressed STgenetics with helpful guidance and easy deployment.
EWIE Group of Companies (EGC)
- Transportation, Logistics, Supply Chain, And Storage
ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.
RecoveryManager Plus helped Novobanco restore Active Directory quickly. The bank faced challenges with Active Directory recovery. Using RecoveryManager Plus, they solved these problems efficiently. T...he solution made the process simple and fast. Novobanco restored their system with less effort. This improved their IT operations.
ADSelfService Plus helped TripSpark Technologies make password management easier. The company used the solution to streamline how users reset passwords and unlock accounts. This improved their IT sec...urity and reduced help desk calls. The tool made it simple for employees to manage their own passwords. The result was a smoother workflow and better user experience.
ADAudit Plus helped STgenetics move from manual log monitoring to proactive network administration. The IT team used to rely on native tools, which were slow and error-prone. With ADAudit Plus, they ...now get real-time alerts and can spot issues before users notice. Features like file change monitoring and scheduled tasks save time. The support team impressed STgenetics with helpful guidance and easy deployment.
EWIE Group of Companies (EGC)
- Transportation, Logistics, Supply Chain, And Storage
ManageEngine helped EWIE Group of Companies improve IT operations. The company used centralized ticket management for faster issue resolution. Active Directory management and real-time auditing impro...ved security and compliance. ManageEngine’s tools supported EWIE’s global subsidiaries. The solution made business operations smoother and more secure.
