Real-World Case Studies and Customer Success Stories with Kompose Chatbot Builder

Kommunicate’s Kompose chatbot builder helped uParcel automate customer conversations. uParcel needed to handle many customer queries without hiring more staff. The chatbot managed 40% of all incoming... conversations. It reduced the average first response time to 87.9 seconds. This saved manpower and let staff focus on complex issues. uParcel liked the easy integration and flexible pricing of Kommunicate.
Show More..

Kommunicate chatbot helped TaxBuddy save over 2000 hours every month. TaxBuddy used to rely on forms and manual communication, which was slow and hard for users. With Kommunicate, users could upload ...documents and get help through chat. The chatbot handled repetitive questions, letting Chartered Accountants focus on complex cases. Kommunicate also integrated WhatsApp, so all customer data was in one place. TaxBuddy’s support team worked faster and users had a better experience.
Show More..

Kommunicate helped Messe Duesseldorf automate customer support with a chatbot on Facebook Messenger. Messe Duesseldorf faced many repetitive queries about event locations and schedules. The chatbot s...treamlined these queries and let staff focus on more important tasks. Messe Duesseldorf reduced repetitive queries by 65% in just 4 weeks. The chatbot also collected visitor emails and sent brochures, helping with lead generation.
Show More..

Amiga used Kommunicate to add a human-like chat feature to their parenting app. Parents can now get instant answers to questions about their children's behavior. Kommunicate's AI chatbot powers the '...Ask Amiga' feature, making support available 24/7. The integration was easy for Amiga's team to set up. Many parents have already used the chat feature and found it helpful.
Show More..

Kommunicate chatbots helped Bahamas Technical and Vocational Institute (BTVI) answer student and staff questions across multiple islands. During COVID, BTVI needed a way to handle more queries as stu...dents could not meet staff in person. Kommunicate allowed BTVI to route questions to the right department and provide fast answers. The chatbot could transfer chats to human operators when needed. BTVI liked the easy customization and strong technical support from Kommunicate.
Show More..

Kommunicate helped California State University, San Bernardino (CSUSB) support 20,000 students and 3,500 staff and faculty with 24/7 information access. CSUSB used multiple chatbots for areas like fi...nancial aid, parking, and tech support. The solution allowed easy hand-off between bots and human agents. The university saw a high volume of daily requests managed by both chatbots and support staff. Students, staff, faculty, and even parents benefited from fast, reliable answers.
Show More..

Kommunicate’s chatbot helped Conte.IT automate 90% of customer conversations. Conte.IT needed a self-service system so customers could manage car insurance tasks without speaking to a human. They tes...ted chatbots to handle repetitive questions and improve customer independence. Kommunicate integrated easily with their tools and budget, offering strong analytics and almost 100% uptime. The solution reduced reliance on live agents and boosted customer satisfaction.
Show More..

Kommunicate helped Easybots improve customer service for large enterprise clients. Easybots needed a flexible, cost-effective chat solution that worked with WhatsApp. Kommunicate provided easy API in...tegration and strong support. Easybots deployed automated chatbots, giving their clients 24/7 support and reducing manual work. The partnership boosted Easybots' reputation and client satisfaction.
Show More..

Kommunicate's WhatsApp chatbots helped TelOne reduce long customer lines at their stores. TelOne used Kommunicate to let customers check balances, recharge, and get broadband info through WhatsApp. T...he chatbot handled FAQs and common queries, freeing up 25% of TelOne's support agents to focus on complex issues. Now, 90% of customers interact directly with the bot, with over 20,000 unique conversations each month. TelOne praised Kommunicate for its easy integration and chatbot-to-human handoff.
Show More..

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Achieved A 30% Increase In User Engagement And Improved Patient Support Through The Implementation Of Kommunicate'S Chatbot Solution.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 40% Increase In Lead Generation And A 30% Improvement In Customer Response Time.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 40% Reduction In First Response Time And A 30% Increase In Customer Satisfaction.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.

Reduced Support Response Time By 80% And Improved Customer Satisfaction.

Reduced Customer Support Costs By 25% And Improved Response Time By 30%

Achieved A 50% Reduction In The Volume Of Repetitive Queries Handled By Human Agents.

Amiga Experienced A 90% Improvement In Resolving Parenting Queries Using Their Chatbot Solution.