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Hospital & Health Care Case Studies and Customer Success Stories with InputKit

 

Lapointe Dental Centres - Hospital & Health Care - Medium

Quebec, Canada

InputKit helped Lapointe Dental Centres boost their Google rating from 4. 1 to 4.7 stars. The number of Google reviews...jumped from 695 to 4,364, a 15× increase in monthly positive reviews. The clinics gained better visibility and could monitor patient satisfaction across 30 locations. The project delivered a 54× return on investment. Lapointe Dental Centres now have a stronger online reputation and improved patient feedback management.

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Priva Santé - Hospital & Health Care - Small

Saint-Georges, Canada

InputKit helped Priva Santé increase its Google reviews from 8 to 108 in six months. The clinic used InputKit to... send satisfaction surveys and encourage happy patients to leave reviews. Their Google rating improved from 4.1 to 4.9 stars. About 33% of new patients now come from Google searches. Priva Santé saw an 8x return on investment with InputKit.

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Centre de Correction Vertébrale - Hospital & Health Care - Medium

Québec, Canada

InputKit helped Centre de Correction Vertébrale triple its monthly Google reviews. The clinic increased its Google rating from 4.6 to... 4.8 stars and collected 444 new reviews in under three years. Staff engagement improved with real-time feedback and positive recognition. The clinic achieved a 40x return on investment. InputKit made patient satisfaction tracking and reputation management easy and effective.

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Kinatex Sports Physio (DIX-30, Saint-Hubert, Saint-Lambert) - Hospital & Health Care - Large

Montreal, Canada

InputKit helped Kinatex Sports Physio boost its Google reviews from 164 to 867, raising its average rating from 4. 5 to 4.8...stars. The clinics automated patient satisfaction surveys after each visit, making it easier to collect feedback and respond quickly to issues. This led to a 50% increase in response rate and a 90x return on investment. Staff now save hours each week on feedback management. The clinics' online reputation and patient engagement improved significantly.

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Clinique de santé M - Hospital & Health Care - Medium

Québec, Canada

InputKit helped Clinique de santé M grow its Google reviews from 64 to 974. The clinic improved its average rating... from 3.1 to 4.5 stars. InputKit made it easy for real patients to leave feedback and for the clinic to track and respond to reviews. The clinic saw 608,663 Google impressions and 110,631 interactions. With InputKit, Clinique de santé M achieved a 104x return on investment and strengthened its online reputation.

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Physio Extra - Hospital & Health Care - Medium

Montreal, Canada

InputKit helped Physio Extra automate patient surveys and boost response rates. Directors now act on feedback within 24 hours, improving... patient retention. NPS rose from 77 to 80 in nine months. The company saw a 9x return on investment. Google reviews doubled and Facebook recommendations quadrupled each month.

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Les Ophtalmologues Associés - Hospital & Health Care - Small

Strasbourg, France

InputKit helped Les Ophtalmologues Associés boost their Google rating from 4. 4 to 4.7 stars. The number of Google reviews...grew from 1,149 to 3,903. They collected five times more positive reviews each month. The clinics saw a 44× return on investment. InputKit made it easier to follow up with patients and improve satisfaction.

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Le Réseau Dentaire du Québec - Hospital & Health Care - Small

Montreal, Canada

InputKit helped Le Réseau Dentaire du Québec get a 47% email response rate from patients. The platform sends automatic satisfaction... surveys one hour after appointments. Staff can now measure satisfaction and Net Promoter Score. The network compares clinics and finds ways to improve patient experience. Before InputKit, getting feedback was hard. Now, they act quickly on patient input.

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Groupe dentaire API - Hospital & Health Care - Small

Laval, Canada

InputKit helped Groupe dentaire API collect 8. 5 times more Google reviews each month. The platform automated all follow-ups with...patients. Groupe dentaire API achieved a 51% response rate from their clients. The team uses InputKit to monitor and improve patient experience. The company operates two clinics in Laval and Repentigny.

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Priva Santé - Hospital & Health Care - Small

Beauce, Canada

InputKit helped Priva Santé, a private healthcare clinic, boost its Google reviews from 8 to 108 in six months. The clinic's average... rating jumped from 4.1 to 4.9 stars. About 33% of new patients now come directly from Google searches. InputKit enabled fast feedback collection, improved staff accountability, and built patient trust. The clinic achieved an 8x return on investment with InputKit.

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Kinatex DIX-30, Saint-Hubert, and Saint-Lambert - Hospital & Health Care - Medium

Montreal, Canada

InputKit helped Kinatex DIX-30, Saint-Hubert, and Saint-Lambert boost their Google reviews from 164 to 867 in three years. Their average rating... rose to 4.8 stars. The clinics saw a 50% increase in response rate and a 90× return on investment. Automated feedback made it easy to spot unhappy patients and encourage happy ones to leave reviews. Staff now use real-time feedback to improve care and build trust with patients.

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Ekinox Clinic - Hospital & Health Care - Small

Vaudreuil-Dorion, Canada

Ekinox Clinic used InputKit to collect 8. 7 times more Google reviews each month. The clinic achieved a 100% customer...satisfaction rate after implementing InputKit's survey tools. Their Net Promoter Score reached 88, and their monthly response rate hit 66%. Online reviews increased by 60%, boosting their visibility and new customer acquisition. InputKit's surveys and review invitations became essential for Ekinox Clinic's operations.

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Clinique de santé M - Hospital & Health Care - Small

Quebec City, Canada

InputKit helped Clinique de santé M grow its Google reviews from 64 to 974, boosting its average rating from 3. 1 to 4.5...stars. The clinic achieved a 104x ROI by using InputKit to structure patient follow-up and centralize feedback across five locations. With InputKit, the clinic collected authentic reviews, improved online reputation, and increased Google visibility to over 600,000 impressions. The solution also enabled fast detection of dissatisfied patients and strengthened patient experience.

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LeBlanc Savaria Private Clinic - Hospital & Health Care - Small

Montreal, Canada

InputKit helped LeBlanc Savaria Private Clinic triple its revenue in under three years. The clinic saw an estimated $800,000 increase... in revenue since launch. Monthly new client acquisition rose by 76.9 times. InputKit enabled the recovery of 10 to 15 dissatisfied clients each month. The clinic also experienced a 30–40% increase in calls after using InputKit.

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Lapointe Dental Centres - Hospital & Health Care - Large

Quebec, Canada

InputKit helped Lapointe Dental Centres boost their Google rating from 4. 1 to 4.7 stars. The number of Google reviews...jumped from 695 to 4,364, a 15× increase in positive reviews each month. Teams used InputKit to monitor patient satisfaction across 30 locations. The project delivered a 54× return on investment. Lapointe Dental Centres improved their online reputation and visibility.

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Centre Dentaire Delongchamp - Hospital & Health Care - Small

Lachute, Canada

InputKit helped Centre Dentaire Delongchamp get 3x more Google reviews each month. The dental clinic now gets 25 new patients... from Google every month. Their response rate reached 51%. Staff receive 35 positive comments monthly, boosting motivation. The manager says InputKit makes it easy to evaluate employees and improve customer service. Automatic feedback helps the team grow and stay motivated.

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Priva Santé - Hospital & Health Care - Small

Saint-Georges, Canada

InputKit helped Priva Santé, a private healthcare clinic, boost its Google reviews from 8 to 108 in just six months. The clinic’s average... rating jumped from 4.1 to 4.9 stars. InputKit enabled fast feedback collection, letting staff address patient concerns quickly. About 33% of new patients now come from Google searches. The clinic saw an 8x return on investment and built stronger patient trust.

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Clinique de santé M - Hospital & Health Care - Small

Quebec City, Canada

InputKit helped Clinique de santé M grow its Google reviews from 64 to 974. The clinic improved its average rating... from 3.1 to 4.5 stars. InputKit enabled structured patient follow-ups and centralized feedback. The clinic achieved a 104× return on investment. Google profile credibility and patient experience both increased. InputKit turned online visibility into real patient actions.

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Kinatex DIX-30, Saint-Hubert, and Saint-Lambert - Hospital & Health Care - Large

Montreal, Canada

InputKit helped Kinatex DIX-30, Saint-Hubert, and Saint-Lambert boost their Google reviews from 164 to 867, raising their rating to 4. 8 stars. The...clinics automated patient feedback, saving hours each week and increasing response rates by 50%. Real-time satisfaction tracking let them address negative feedback quickly. Their Google profile impressions reached 157,403, and they achieved a 90× return on investment. InputKit became a daily tool for improving patient experience and online reputation.

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Delongchamp Dental Center - Hospital & Health Care

InputKit helps Delongchamp Dental Center evaluate employees and improve customer service. The automatic feedback tool sends weekly emails with comments... from satisfied patients. Staff receive a lot of positive feedback, which motivates the team. InputKit's B2B customer satisfaction survey software supports better service and employee engagement.

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Clinique de santé M - Hospital & Health Care - Medium

InputKit helped Clinique de santé M increase its Google reviews from 64 to 974, a 15× growth. The clinic improved... its average rating from 3.1 to 4.5 stars. InputKit enabled structured patient follow-ups and centralized feedback. The clinic achieved a 104× return on investment. Google profile impressions reached 608,663, with 110,631 interactions.

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Lapointe Dental Centres - Hospital & Health Care - Large

Quebec, Canada

Lapointe Dental Centres used InputKit to track and improve customer experience. Before InputKit, they had no way to measure service... quality. After using InputKit, they saw a 15× increase in Google reviews each month. Their Google rating rose to 4.7 stars. This helped them attract more new patients and improve clinic treatments.

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Le Réseau Dentaire du Québec - Hospital & Health Care - Small

Montreal, Canada

InputKit helped Le Réseau Dentaire du Québec get more patient feedback. After each appointment, patients receive an automatic follow-up email.... This led to a 47% email response rate. Staff can now see satisfaction scores and compare clinics. The network uses reports to improve patient experience and measure Net Promoter Score.

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Groupe dentaire API - Hospital & Health Care - Small

Laval, Canada

Groupe dentaire API used InputKit to improve its patient experience. The dental group automated its feedback process, reaching a 51%... response rate. They collected 8.5 times more Google reviews each month. The solution helped them monitor both client and employee experiences. InputKit enabled full automation for their review collection process.

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Centre Dentaire Delongchamp - Hospital & Health Care - Small

Lachute, Canada

InputKit helped Centre Dentaire Delongchamp get 3x more Google reviews each month. The dental clinic saw a 51% response rate... from patients. They gained 25 new patients per month from Google. Staff received 35 positive comments monthly, boosting morale. The manager says InputKit improved employee evaluation and customer service. Automatic feedback motivates the team and helps everyone grow.

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Consumer Services Case Studies and Customer Success Stories with InputKit

 

Oxebo - Consumer Services - Small

Longueuil, Canada

InputKit helped Oxebo collect 18 times more positive reviews each month. The company saw a 35% increase in call volume... and received over 57,000 customer feedbacks. Oxebo's Google rating improved from 3.5 to 4.4 stars, and the number of Google reviews jumped from 153 to 1,688. Automated follow-ups and real-time detection of dissatisfied clients made service better and faster. Employee performance tracking and private feedback reduced public complaints and boosted team motivation.

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Service 2000 Appliances - Consumer Services - Small

Quebec, Canada

InputKit helped Service 2000 Appliances boost its Google rating from 4. 6 to 4.8 stars. The company increased its Google...reviews from 1,498 to 3,172. Service 2000 now collects four times more reviews each month. They achieved a 20× return on investment. InputKit made it easy for customers to share feedback and improved online reputation.

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Services Paysagers Dominique Filion - Consumer Services - Small

Saint-Basile-le-Grand, Canada

InputKit helped Services Paysagers Dominique Filion collect three times more Google reviews each month. The company used satisfaction surveys during... and after the season to track client happiness. If a client was unhappy, staff got an email to fix the problem fast. Satisfied clients were asked for online reviews and offered extra services. The response rate reached 37%. This improved customer experience and boosted online reputation.

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Piscines Gratton - Consumer Services - Small

Repentigny, Canada

InputKit helped Piscines Gratton triple their monthly Google reviews, growing from 138 to 411 reviews. Their Google rating improved from... 4.4 to 4.6 stars. The company used InputKit to quickly detect customer dissatisfaction and boost online visibility. They achieved an estimated 8x return on investment. InputKit enabled better real-time customer feedback and more positive reviews.

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Piscines FunTime - Consumer Services - Small

Moncton, Canada

InputKit helped Piscines FunTime collect 5x more Google reviews each month. The solution sends automatic satisfaction follow-ups after each service,... saving 3-4 hours per week. Managers get real-time alerts for dissatisfied clients and can resolve issues before invoicing. The response rate reached 58%. InputKit made it easy to get feedback and win back clients who might have left.

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Déménagement Sam Denis - Consumer Services - Small

Magog, Canada

InputKit helped Déménagement Sam Denis triple their monthly Google reviews. The company automated customer satisfaction follow-ups by sending SMS messages... 24 hours after each move. This automation connected to their iCloud calendars and alerted managers to unhappy customers. Employee performance was tracked, allowing for compensation adjustments based on customer impact. The response rate by text reached 62%, and their Net Promoter Score increased by over 3 points.

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Piscines Gratton - Consumer Services - Small

Repentigny, Canada

InputKit helped Piscines Gratton triple their monthly Google review volume. The company grew from 138 to 411 reviews and improved... its rating from 4.4 to 4.6 stars. Piscines Gratton used InputKit to detect customer dissatisfaction early and boost positive feedback. This led to an 8x return on investment. The solution increased online visibility and customer satisfaction.

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Portes et Fenêtres Boulet - Consumer Services - Small

Sorel-Tracy, Canada

InputKit helped Portes et Fenêtres Boulet automate customer follow-ups after installations and sales. Before InputKit, they received 1 to 2... Google or Facebook reviews per month. Now, they get 5 to 6 reviews monthly, a 3x increase. The system alerts staff to unhappy customers in real time, so issues are resolved quickly. They save at least $15,000 a year by reducing lost time and mismanaged cases. Their email response rate is now 52%.

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HydroSolution - Consumer Services - Medium

Montreal, Canada

InputKit helped HydroSolution boost its Google reviews from 600 to 6,000. The company improved its Google rating from 3.5 to... 4.4 stars. InputKit made it easier to collect and manage customer feedback. HydroSolution saw a 13% increase in conversion rate and a 12% drop in churn. The return on investment reached 615 times the amount invested.

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Les Systèmes Techno-Pompes Inc. - Consumer Services - Small

Québec, Canada

InputKit helped Les Systèmes Techno-Pompes Inc. increase its Google reviews from 137 to 1,050. The company improved its average rating... from 4.3 to 4.8 stars. InputKit automated customer feedback and technician evaluation. Techno-Pompes saw a 162× ROI and 7× more reviews collected monthly. The solution boosted their online reputation and customer satisfaction.

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Oxebo - Consumer Services - Small

Quebec, Canada

InputKit helped Oxebo collect over 57,000 customer feedbacks and increase call volume by 35%. Oxebo boosted its Google reviews from... 153 to 1,688 and improved its rating from 3.5 to 4.4 stars. The platform automated follow-ups, detected dissatisfied customers in real time, and motivated technicians with clear feedback. Oxebo achieved a 108x return on investment and built a stronger online reputation. Customers now feel heard, and management quickly addresses service issues.

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Portes Drakkar - Consumer Services - Small

Quebec, Canada

InputKit helped Portes Drakkar boost its Google reviews from 15 to 287. The company raised its Google rating from 3.3... to 4.6 stars. Portes Drakkar used InputKit to automate customer satisfaction follow-ups at two locations. This led to a 40× return on investment and 6,168 direct Google interactions. Their online reputation now matches the real quality of their garage door services.

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Piscines Gratton - Consumer Services - Small

Repentigny, Canada

InputKit helped Piscines Gratton triple their monthly Google review volume. The company grew from 138 to 411 reviews and improved... their rating from 4.4 to 4.6 stars. They used InputKit to detect dissatisfaction early and boost customer satisfaction. Piscines Gratton achieved an 8x return on investment. Their online reputation and visibility increased significantly.

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Plomberie Roger Chayer INC. - Consumer Services - Small

Montreal, Canada

InputKit helped Plomberie Roger Chayer grow its Google reviews from 75 to 686. The company improved its Google rating from... 3.0 to 4.5 stars. InputKit enabled fast customer feedback and structured satisfaction surveys. Managers now track technician performance and service quality with real data. The company saw an 80x return on investment and a sharp rise in online interactions.

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Les Systèmes Techno-Pompes Inc. - Consumer Services - Small

Québec, Canada

InputKit helped Les Systèmes Techno-Pompes Inc. increase their Google reviews from 137 to 1,050 in three years. Their average rating... improved from 4.3 to 4.8 stars. The company automated customer satisfaction surveys and technician evaluations. This led to a 7× increase in monthly reviews and a 162× ROI. Techno-Pompes now has one of the strongest online reputations in Québec's HVAC sector.

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Oxebo - Consumer Services - Small

Longueuil, Canada

InputKit helped Oxebo collect over 57,000 customer feedbacks and increase call volume by 35%. Oxebo boosted its Google reviews from... 153 to 1,688 and improved its rating from 3.5 to 4.4 stars. The platform automated follow-ups, detected dissatisfied customers in real time, and motivated technicians with satisfaction scores. Oxebo achieved a 108x return on investment and built a stronger online reputation. Customer complaints dropped and internal processes improved.

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Plomberie Roger Chayer INC. - Consumer Services - Medium

InputKit helped Plomberie Roger Chayer INC. boost Google reviews from 75 to 686, raising their rating from 3.0 to 4.5... stars. The company saw an 80x return on investment. InputKit enabled fast customer feedback, improved service quality, and better technician performance tracking. Google impressions reached 113,142, with 12,536 direct interactions. The solution turned customer experience into a growth driver for this plumbing business.

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Les Systèmes Techno-Pompes Inc. - Consumer Services - Small

InputKit helped Les Systèmes Techno-Pompes Inc. grow Google reviews from 137 to 1,050 and boost their rating from 4.3 to... 4.8 stars. The company saw a 7× increase in monthly reviews and achieved a 162× ROI. Automated satisfaction surveys improved technician evaluation and customer service. Techno-Pompes now has one of the strongest online reputations in Québec's HVAC sector.

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Climatisation Duplessis - Consumer Services - Small

Sherbrooke, Canada

InputKit helped Climatisation Duplessis automate customer feedback after each service call. The system sends satisfaction surveys by email or SMS... when a technician finishes a job. Managers get real-time alerts if a customer is unhappy, so they can respond quickly. The company saw an 8x increase in Google reviews each month. Their Net Promoter Score went up by more than 22 points. The response rate reached 70%.

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Construction Case Studies and Customer Success Stories with InputKit

 

Toiture Couture - Construction - Small

Saint-Hubert, Canada

InputKit helped Toiture Couture automate customer feedback and alerts. Before InputKit, they had no system to track customer satisfaction. Now,... they get instant alerts for urgent cases and can act fast. They save at least $15,000 a year by reducing lost time and stress. Google reviews tripled, boosting their credibility and reputation.

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Leprohon - Construction - Medium

Sherbrooke, Canada

InputKit helped Leprohon automate customer satisfaction surveys after each service call. The system integrates with their ERP and sends follow-ups... by email or SMS. Managers get real-time alerts for dissatisfied clients, enabling fast action. Leprohon now tracks CSAT and NPS by branch and employee. They collect three times more Google reviews each month and have a 53% response rate. The team uses these insights to improve customer experience and set clear goals.

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Construction Daniel Emond - Construction - Small

Saint-Augustin-de-Desmaures, Canada

InputKit helped Construction Daniel Emond collect 6x more Google reviews each month. The company uses InputKit to send satisfaction questionnaires... after each project. Managers get real-time feedback and can quickly address any issues. This led to a 5+ point increase in NPS and a 70% response rate. InputKit made it easier to track and improve customer satisfaction.

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Les Systèmes Techno-Pompes Inc. - Construction - Small

Québec, Canada

InputKit helped Les Systèmes Techno-Pompes Inc. increase their Google reviews from 137 to 1,050. Their average rating improved from 4.3... to 4.8 stars. The company automated feedback collection and tracked technician performance in real time. They saw a 162× return on investment and 7× more reviews each month. InputKit made it easier to solve customer issues and boost online reputation.

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Plomberie Roger Chayer INC. - Construction - Small

Montréal, Canada

InputKit helped Plomberie Roger Chayer increase their Google reviews from 75 to 686. Their average rating improved from 3.0 to... 4.5 stars. The company used InputKit to collect customer feedback after each service. This let them respond quickly to issues and encourage happy clients to leave positive reviews. As a result, they saw an 80x return on investment and more new customer inquiries from Google.

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Le Groupe M Ouellet inc. - Construction - Small

Montreal, Canada

InputKit helped Le Groupe M Ouellet inc. increase their Google reviews from 9 to 119. Their average rating improved from... 4.4 to 4.8 stars. The company saw a 43× return on investment. InputKit automated client feedback and made it easy to track electrician performance. The team now resolves issues faster and spends less time on manual follow-ups.

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Plomberie Roger Chayer - Construction - Small

Montreal, Canada

InputKit helped Plomberie Roger Chayer increase its Google reviews from 75 to 686. The company improved its Google rating from... 3.0 to 4.5 stars. InputKit enabled fast customer feedback and structured satisfaction surveys. Managers now use real data to monitor technician performance and address issues. The project delivered an 80× return on investment and boosted online reputation.

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Le Groupe M Ouellet - Construction - Small

Montreal, Canada

InputKit helped Le Groupe M Ouellet increase its Google reviews from 9 to 119. The company improved its rating from... 4.4 to 4.8 stars. InputKit automated feedback requests after each service call. Satisfied customers were guided to leave reviews, while issues were flagged for management. The company saw a 43× ROI and 13× more reviews. Real-time feedback improved technician accountability and customer satisfaction.

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Climatisation Duplessis - Construction - Small

Sherbrooke, Canada

InputKit helped Climatisation Duplessis collect 8 times more Google reviews each month. The company saw a 22-point increase in its... Net Promoter Score. With InputKit, 70% of customers responded to satisfaction surveys. The process is fully automated using Servex, sending follow-ups after each service call. Managers get real-time alerts for unhappy customers, allowing quick resolution. InputKit tracks CSAT, NPS, and individual technician performance.

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Toiture Couture - Construction - Small

Canada

Toiture Couture used InputKit to automate customer experience tracking. The company saved $25,000 in revenue each year. InputKit increased their... Google review count. This led to more customer acquisition in six months. The solution improved satisfaction survey response rates. Toiture Couture calls InputKit a must-have for their business.

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Béton Surface - Construction - Small

Montreal, Canada

InputKit helped Béton Surface get 10. 3 times more Google reviews each month. The company saved 5 hours of management...time monthly by automating customer surveys. Béton Surface saw a 10x return on investment, earning $30,000 more in revenue. The response rate reached 71% per month. InputKit improved their SEO and service quality.

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Le Groupe M Ouellet Inc. - Construction - Small

Montreal, Canada

InputKit helped Le Groupe M Ouellet Inc. increase its Google reviews from 9 to 119, raising its rating from 4.4... to 4.8 stars. The company used InputKit to automate feedback requests and monitor customer satisfaction after every service call. This led to a 13× increase in reviews and a 43× ROI. Management gained real-time insights into technician performance and improved accountability. The business now enjoys stronger online visibility and more customer interactions.

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Béton Surface - Construction - Medium

InputKit helped Béton Surface boost online reviews and sales. With a $3,000 yearly investment, they gained $30,000 more in InputKit-driven... sales. The customer feedback software increased their positive online reviews. This led to higher revenue and better reputation. InputKit is a key tool for their business growth.

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Le Groupe M Ouellet inc. - Construction - Medium

InputKit helped Le Groupe M Ouellet inc. increase Google reviews from 9 to 119. Their rating improved from 4.4 to... 4.8 stars. The company saw a 43× ROI and 2,405 direct Google interactions. InputKit automated feedback requests and flagged dissatisfied customers. This boosted online reputation and made customer satisfaction a core part of their business.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with InputKit

 

Les Ophtalmologues Associés - Health, Wellness And Fitness - Small

Strasbourg, France

InputKit helped Les Ophtalmologues Associés boost their Google rating from 4. 4 to 4.7 stars. The number of Google reviews...grew from 1,149 to 3,903, a fivefold increase in monthly reviews. The clinics saw a 44× return on investment. InputKit made it easier to monitor patient satisfaction and improve online reputation. Staff found the interface simple and mobile-friendly.

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Groupe Alterna Medic - Health, Wellness And Fitness - Small

Coteau-du-Lac, Canada

InputKit helped Groupe Alterna Medic double its new client numbers through Google. The clinic collected five times more Google reviews... each month after using InputKit. Automation saved the team four hours per week on sending tasks. The clinic's Net Promoter Score increased by seven points. InputKit improved patient experience and online reputation for this small multidisciplinary clinic.

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Physio des Collines - Health, Wellness And Fitness - Small

Wakefield, Canada

InputKit helped Physio des Collines, a small physiotherapy clinic in Wakefield, track and improve customer satisfaction. After using InputKit, their... satisfaction level reached 99%. The clinic collected 2.7 times more Google reviews each month. Their NPS score rose to 92, and their monthly response rate hit 75%. InputKit made it easier to follow up with patients and share feedback with staff.

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Physio des Collines - Health, Wellness And Fitness - Small

Wakefield, Canada

InputKit helped Physio des Collines track customer satisfaction with anonymous surveys. The clinic saw a big increase in response rates.... Google review counts went up, helping bring in more new customers. The owner says InputKit is a must-have for improving treatments. The solution made a clear impact in just six months.

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Mouvement Physio - Health, Wellness And Fitness - Small

Montreal, Canada

InputKit helped Mouvement Physio automate patient feedback and review collection. The clinic now contacts dissatisfied patients within 30 minutes. They... collect 7 times more Google reviews each month. Therapists receive 30 positive comments monthly. InputKit gives the CEO better insight into care quality and boosts staff confidence. The solution is cost-effective and easy to use for physiotherapy clinics.

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Centre de Correction Vertébrale - Health, Wellness And Fitness - Small

Quebec, Canada

InputKit helped Centre de Correction Vertébrale triple its monthly Google reviews. The clinic grew from 193 to 637 reviews in... under three years. Their average Google rating improved from 4.6 to 4.8 stars. InputKit's platform boosted patient feedback and strengthened online reputation. Employee motivation also increased with automated positive feedback. The clinic achieved a 40x return on investment since adopting InputKit.

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Cliniques VIVA - Health, Wellness And Fitness - Small

Quebec, Canada

InputKit helped Cliniques VIVA grow their Google reviews from 187 to 1,612. Their average rating improved from 4.5 to 4.8... stars. The solution standardized patient experience across six clinics. Cliniques VIVA gained real-time visibility into patient satisfaction and employee performance. The project delivered a 20× return on investment and boosted online reputation and patient acquisition.

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Centre de Correction Vertébrale - Health, Wellness And Fitness - Medium

Quebec, Canada

InputKit helped Centre de Correction Vertébrale triple its monthly Google reviews. The clinic grew from 193 to 637 reviews in... under three years. Their average Google rating rose from 4.6 to 4.8 stars. InputKit’s platform improved patient feedback collection and boosted employee motivation. The clinic achieved a 40x return on investment with InputKit. Staff now see more positive feedback, which builds pride and retention.

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Ekinox Clinic - Health, Wellness And Fitness

InputKit helped Ekinox Clinic track patient satisfaction with fast, easy surveys. The clinic achieved a 100% customer satisfaction rate using... InputKit. Online reviews increased by 60% in a few months. This boost improved their online visibility and brought in more new customers. InputKit made it simple to collect feedback and grow their business.

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Physio des Collines - Health, Wellness And Fitness - Small

Wakefield, Canada

InputKit helped Physio des Collines measure and improve customer experience. Before using InputKit, the clinic had no way to track... service quality. The solution increased their Google reviews and brought more new clients. The owner says InputKit was one of the best decisions for the business.

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Medical Aesthetic - Health, Wellness And Fitness - Small

InputKit helped Medical Aesthetic measure customer experience quality for the first time. The clinic used InputKit to improve treatment quality... and increase Google reviews. This led to better customer acquisition. The owner says InputKit is essential for their business. InputKit made a big difference in daily operations.

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Kinatex DIX-30, Saint-Hubert, and Saint-Lambert - Health, Wellness And Fitness - Medium

InputKit helped Kinatex DIX-30, Saint-Hubert, and Saint-Lambert quadruple their Google reviews. The clinics raised their Google rating from 4.5 to... 4.8 stars. Review volume increased 4× and response rate improved by 50%. InputKit automated feedback, saving hours each week and boosting patient engagement. The clinics saw a 90× return on investment and over 157,000 Google profile impressions.

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Physio Extra - Health, Wellness And Fitness - Large

Montreal, Canada

InputKit helped Physio Extra automate patient surveys and boost response rates. Directors now get real-time feedback and act on issues... within 24 hours. NPS rose from 77 to 80 in nine months. The company saw a 9x return on investment. Google reviews doubled and Facebook recommendations quadrupled each month.

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Mouvement Physio - Health, Wellness And Fitness - Small

Quebec, Canada

InputKit helped Mouvement Physio automate patient feedback and review collection. The clinic now contacts dissatisfied customers within 30 minutes. They... collect 7 times more Google reviews each month. Therapists receive 30 positive comments monthly, boosting morale. InputKit gives the CEO clear insights into care quality and patient satisfaction. The solution is cost-effective and easy to use for physiotherapy clinics.

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Retail Case Studies and Customer Success Stories with InputKit

 

Les Spécialistes de l’électroménager - Retail - Small

Quebec, Canada

InputKit helped Les Spécialistes de l’électroménager detect 2-3x more unhappy customers after appliance delivery. The platform sends satisfaction surveys by... text, letting the team contact dissatisfied customers within 30 minutes. This led to a 3-point NPS increase and 3x more Google reviews. Employees get real-time feedback, and management can act quickly on both positive and negative comments. The company saw at least a 10x return on investment with InputKit.

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Maison Adam - Retail - Small

Quebec, Canada

InputKit helped Maison Adam collect 5 times more Google reviews each month. Their Google rating improved from 4.6 to 4.8... stars. The total number of reviews grew from 635 to 1,713. Maison Adam achieved a 30x return on investment. The company now stands out locally and builds stronger trust with customers. InputKit made it easy to track satisfaction and respond to feedback.

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Café Liégeois - Retail - Small

Montreal, Canada

InputKit helped Café Liégeois boost its Google reviews from 116 to 788 and raise its rating from 4. 3 to 4.7...stars. The company saw a 167x return on investment and a 43% higher return per dollar spent on Google Ads. InputKit automated review requests and follow-ups, letting the team recover 25% of dissatisfied customers. Over 1,200 customer interactions were generated, making reviews a key driver of new business. Café Liégeois now leads its market in online reputation and customer trust.

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Piscines FunTime - Retail - Small

Canada

InputKit helped Piscines FunTime boost Google reviews from 35 to 307. The company improved its Google rating from 4.6 to... 4.8 stars. Automated satisfaction follow-ups let them spot unhappy customers fast and act before negative reviews appear. Integration with Servex made feedback collection easy. Piscines FunTime saw an 8x ROI and a stronger online reputation.

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Caron & Guay - Retail - Medium

Québec, Canada

InputKit helped Caron & Guay double their Google reviews and save $314,000 by quickly identifying and recovering dissatisfied customers. The company used... InputKit to automate customer feedback collection, reducing manual calls and saving time for their team. Caron & Guay now tracks representative performance and customer satisfaction more easily. They saw a 4x increase in positive reviews each month and over 5,000 client interactions after surveys. InputKit became essential for managing customer relations and improving after-sales service.

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Maison Adam - Retail - Small

Quebec, Canada

Maison Adam used InputKit to boost its online reputation. The company wanted to collect more customer reviews and improve satisfaction.... After using InputKit, its Google rating rose from 4.6 to 4.8 stars. The number of Google reviews grew from 635 to 1,713. Maison Adam now gets five times more reviews each month and saw a 30× return on investment. This helped them stand out from competitors and build stronger customer trust.

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FunTime Pools - Retail - Small

Canada

InputKit helped FunTime Pools grow Google reviews from 35 to 307 and boost its rating from 4. 6 to 4.8...stars. The company automated satisfaction follow-ups using InputKit, integrated with Servex software. This let them quickly spot and resolve customer issues before invoicing. FunTime Pools saw an 8× ROI and collected four times more positive reviews per month. Their online reputation now matches their in-store service quality.

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Trévi Joliette - Retail - Small

Joliette, Canada

InputKit helped Trévi Joliette collect customer feedback in a systematic way. The company increased its Google reviews by 5.1 times... after using InputKit. Their Google rating improved from 3.8 to 4 stars. This led to more store visits and stronger customer loyalty. Personalized follow-up resolved issues quickly and built trust.

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Maison Adam - Retail - Small

Quebec, Canada

Maison Adam used InputKit to boost its online reputation. The company wanted to collect more customer reviews and improve satisfaction... without extra work for staff. After using InputKit, their Google rating rose from 4.6 to 4.8 stars. They grew their Google reviews from 635 to 1,713 and now get five times more reviews each month. Maison Adam achieved a 30× return on investment and stands out from local competitors.

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FunTime Pools - Retail - Small

Canada

InputKit helped FunTime Pools grow Google reviews from 35 to 307 and boost its rating from 4. 6 to 4.8...stars. The company automated satisfaction follow-ups after each service using InputKit, integrated with Servex. This let them quickly spot unhappy customers and resolve issues before invoicing. FunTime Pools saw an 8× ROI and a big drop in negative reviews. Their online reputation now matches their in-store service quality.

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FunTime Pools - Retail - Small

InputKit helped FunTime Pools boost Google reviews from 35 to 307 and raise its rating from 4. 6 to 4.8...stars. The company used automated satisfaction follow-ups integrated with Servex to reach customers after each service. This process let them spot unhappy customers fast and fix issues before invoicing. FunTime Pools saw an 8× ROI, 43,720 Google impressions, and 12,813 direct interactions. Their online reputation now matches their in-store service quality.

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Portes et Fenêtres Boulet - Retail - Small

Sorel-Tracy, Canada

InputKit helped Portes et Fenêtres Boulet triple their monthly Google reviews. The company automated customer follow-ups after installations and sales... meetings. Real-time alerts notify staff when a customer is unhappy, so issues are resolved quickly. They now get 5 to 6 reviews per month, up from just 1 or 2. The team saves at least $15,000 a year by reducing lost time and mismanaged cases. Their online reputation and customer credibility improved.

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Real Estate Case Studies and Customer Success Stories with InputKit

 

Mathieu Prévost-Labre, courtier immobilier RE/MAX - Real Estate - Small

Québec, Canada

InputKit helped Mathieu Prévost-Labre, a RE/MAX real estate broker, go from 0 to 178 Google reviews in just over a year. He achieved a... perfect 5-star rating and saw a 25% increase in revenue. InputKit made it easy to collect client feedback and turn it into public testimonials. The tool boosted his Google profile visibility, driving more qualified leads and client engagement. Mathieu now considers InputKit essential for building trust and growing his business.

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Mathieu Prévost-Labre (RE/MAX) - Real Estate - Small

Quebec, Canada

InputKit helped Mathieu Prévost-Labre, a RE/MAX real estate broker, go from 0 to 178 Google reviews in just over a year. He achieved a... perfect 5-star rating and saw a 25% increase in revenue. InputKit made it easy to collect client feedback and turn it into visible Google reviews. Mathieu doubled his response rate and boosted his Google Business Profile impressions to over 5,000. Most new clients now find him through his strong online reputation.

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Les Gestions Thrace Inc. - Real Estate - Small

Trois-Rivières, Canada

InputKit helped Les Gestions Thrace triple their Google reviews from 66 to 217. Their average rating improved from 3.0 to... 4.1 stars. The company used InputKit to send satisfaction surveys after key interactions. This allowed them to collect more positive feedback and address issues quickly. They saw a 214x return on investment and gained better tools to track customer satisfaction and employee performance.

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Mathieu Prévost-Labre – RE/MAX Real Estate Broker - Real Estate - Small

Quebec, Canada

InputKit helped Mathieu Prévost-Labre, a RE/MAX real estate broker, go from 0 to 178 Google reviews and achieve a perfect 5-star rating. He saw a... 25% increase in revenue and doubled his client response rate after using InputKit to collect and manage feedback. The tool made it easy to request reviews and centralize client feedback, boosting his Google profile visibility. Most new clients now find him through his improved online reputation. InputKit turned positive client experiences into measurable business growth.

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Mathieu Prévost-Labre – RE/MAX Real Estate Broker - Real Estate - Small

InputKit helped Mathieu Prévost-Labre, a RE/MAX real estate broker, grow from 0 to 178 Google reviews and achieve a perfect 5-star rating. He saw a... 25% increase in revenue and doubled his client response rate. InputKit made it easy to collect feedback and turn happy clients into public reviews. His Google Business Profile gained over 5,000 impressions and nearly 1,000 actions. This boosted his visibility and sales in a competitive real estate market.

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Information Services Case Studies and Customer Success Stories with InputKit

Maison Adam - Residential Services - Small

InputKit helped Maison Adam collect five times more Google reviews each month. Their Google rating rose from 4.6 to 4.8... stars. The number of reviews grew from 635 to 1,713. Maison Adam achieved a 30× return on investment. The solution made review collection easy and improved customer satisfaction follow-ups. Maison Adam now stands out from local competitors online.

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Piscines Gratton - Residential Services - Small

InputKit helped Piscines Gratton triple their Google reviews, growing from 138 to 411 reviews. Their Google rating improved from 4.4... to 4.6 stars. The company used InputKit to detect dissatisfied customers and boost online reputation. They achieved an 8x return on investment with proactive review collection. InputKit strengthened their credibility and customer experience.

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Automotive Case Studies and Customer Success Stories with InputKit

 

Point S – Pneus Carignan - Automotive - Small

Carignan, Canada

InputKit helped Point S – Pneus Carignan grow its Google reviews from 180 to 1,259 and boost its rating from 4. 3 to 4.7...stars. The company saved 40 hours per month on management and follow-up by automating customer feedback collection. With InputKit, they now maintain a 96% customer satisfaction rate and share 39 positive comments with staff each month. The platform enabled faster detection of pain points and improved team engagement. This structured approach strengthened their online reputation and service quality across four locations.

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Honda Lallier Ste-Foy - Automotive - Small

Quebec, Canada

InputKit helped Honda Lallier Ste-Foy collect 12 times more positive Google reviews each month. The dealership used InputKit to track... customer satisfaction and improve its online reputation. They saved $60,000 by quickly identifying and recovering at-risk customers. The team achieved a 15x return on investment and hired three top employees thanks to better visibility from reviews. InputKit gave real-time insights, improved teamwork, and made review management faster and more professional.

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Medical Practice Case Studies and Customer Success Stories with InputKit

Centre de parodontie et d'implantologie - Medical Practice - Small

Quebec, Canada

InputKit helped Centre de parodontie et d'implantologie improve patient experience. The clinic saw an 8-point increase in NPS after using... InputKit. They now collect 7 times more Google reviews each month. Staff receive 40 positive feedbacks monthly. Automation saves the team 4 hours every week. The clinic operates two locations with 24 employees.

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Accounting Case Studies and Customer Success Stories with InputKit

 

Papillon & Associés - Accounting - Small

Montréal, Canada

InputKit helped Papillon & Associés collect honest client feedback after delivering financial statements and tax services. The firm used automated... satisfaction surveys to measure client satisfaction and respond quickly to issues. InputKit's notifications allowed the team to act fast when clients were unhappy. The solution improved employee evaluation and increased client engagement. Papillon & Associés achieved an NPS of 81 and a 37% response rate.

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Restaurants Case Studies and Customer Success Stories with InputKit

Maison Adam - Restaurants - Small

Quebec City, Canada

Maison Adam used InputKit to improve their online reputation. Their Google rating increased from 4.6 to 4.8. Google reviews grew... from 635 to 1,713 after launch. InputKit helped them track customer satisfaction with anonymous surveys. The solution made it easier to get feedback and more reviews. This led to more new customers for Maison Adam.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with InputKit

Déménagement Sam Denis - Transportation/Trucking/Railroad - Small

Magog, Canada

InputKit helped Déménagement Sam Denis triple its monthly Google reviews, going from 3 to 10 per month. The company automated... customer satisfaction follow-ups by sending SMS messages 24 hours after each move. This automation improved their response rate to 62% and increased their Net Promoter Score by 3 points. Managers now get alerts for unhappy customers and can reward employees who deliver great service. The process is faster, less disruptive, and delivers a strong return on investment.

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Education Case Studies and Customer Success Stories with InputKit

 

Académie Sylbert - Education - Small

Québec, Canada

InputKit helped Académie Sylbert improve customer experience by automating feedback collection after training sessions. The platform enabled the team to... send satisfaction surveys, gather honest client feedback, and act quickly on negative responses. Académie Sylbert saw a 34% cross-selling rate, an NPS of 80, and a 46% response rate. The tool also made it easier to request referrals and Google reviews from satisfied clients. Staff found InputKit easy to use and praised its responsive customer support.

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Manufacturing Case Studies and Customer Success Stories with InputKit

 

President Doors and Windows - Manufacturing - Small

Quebec, Canada

InputKit helped President Doors and Windows grow its Google reviews from 35 to 409. The company improved its rating from... 3.4 to 4.5 stars. Automated follow-ups saved time and increased customer feedback. Teams now track satisfaction and service quality across all locations. InputKit delivered a 120x return on investment and boosted online visibility.

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Other Industry Case Studies and Success Stories with InputKit

 

Groupe Sécurité Alarma - Security Systems Provider - Small

Saint-Jean-sur-Richelieu, Canada

InputKit helped Groupe Sécurité Alarma boost its customer experience. The company saw its NPS rise by 7 points and achieved... a 43% response rate. With InputKit, all feedback collection became fully automated. Real-time indicators let the team act quickly on client feedback. The sales director says the return on investment is well worth it.

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