Customer Feedback Software to facilitate and automate their customer satisfaction process
Retail Case Studies and Success Stories with InputKit
CASE STUDY Trévi Joliette
InputKit helped Trévi Joliette collect customer feedback in a systematic way. Before, they paid for phone surveys that were costly and did not work well. After using InputKit, their Google rating wen...t from 3.8 to 4 stars. They got 5.1 times more Google reviews. The store saw more foot traffic and better customer loyalty. Staff can now fix problems quickly and make customers happier.
Construction Case Studies and Success Stories with InputKit
CASE STUDY Béton Surface
InputKit helped Béton Surface automate customer surveys and save 5 hours of management time each month. The company saw a 10.3x increase in Google reviews per month and achieved a 71% response rate. ...With a $3,000 annual investment, Béton Surface gained $30,000 in extra revenue, showing a 10x ROI. The solution improved their SEO and service quality by generating more online reviews.
Health, Wellness and Fitness Case Studies and Success Stories with InputKit
CASE STUDY LeBlanc Savaria Private Clinic
InputKit helped LeBlanc Savaria Private Clinic transform how they collect client feedback. Before InputKit, they had few tools to measure satisfaction. After using InputKit, they saw a 30 to 40% incr...ease in calls. The clinic tripled its revenue in less than 3 years. They gained an estimated $800,000 in revenue and a 76.9x increase in monthly new client acquisition.
InputKit helped Ekinox Clinic collect more Google reviews and improve patient satisfaction. The clinic saw a 100% satisfaction rate after using InputKit surveys. Online reviews increased by 60% in a ...few months. Ekinox Clinic now gets 8.7 times more Google reviews each month. The response rate is 66% and their NPS score is 88 since using InputKit.
InputKit helped Kinatex Sports Physio improve their Google rating from 4.5 to 4.8. The number of Google reviews grew from 164 to 724, a 4x increase. The response rate increased by 50%. Staff saved ti...me managing reviews and tracking satisfaction. The platform made it easy to spot unhappy customers and respond quickly. Kinatex saw better customer service and a stronger online reputation.
InputKit helped Physio des Collines track customer satisfaction. Before InputKit, they had no way to measure customer experience or find pain points. With InputKit, they now use satisfaction surveys ...and share feedback with staff. Their response rate reached 75% per month. They achieved a 99% satisfaction level and a 92 NPS score. Google reviews per month increased by 2.7 times, helping them get more new customers.
Real Estate Case Studies and Success Stories with InputKit
CASE STUDY Mathieu Prévost-Labre, real estate agent at RE/MAX
InputKit helped Mathieu Prévost-Labre, a real estate agent at RE/MAX, grow his business fast. He went from 0 to 156 Google reviews in one year. His response rate doubled. He saw a 25% increase in rev...enue. Clients now trust him more because of his online reputation. InputKit gave him a 30x return on investment.
Consumer Services Case Studies and Success Stories with InputKit
CASE STUDY Oxebo
InputKit helped Oxebo collect over 57,000 customer feedback responses. Oxebo increased its call volume by 35% after using InputKit. The company improved its Google rating from 3.5 to 4.4 and grew rev...iews from 153 to 1,337. InputKit made it easier to spot and fix errors, with 9% of customers reporting issues. Oxebo now has better technician performance and higher customer satisfaction.
Information Services Case Studies and Success Stories with InputKit
CASE STUDY HydroSolution
InputKit helped HydroSolution improve its online reputation. The company started with a 3.5-star Google rating and only 600 reviews. After using InputKit, their rating increased to 4.4 stars and revi...ews grew to 6,000. The conversion rate rose from 38% to 43%, a 13% increase. Churn rate dropped by 12%. HydroSolution achieved a 615x return on investment with InputKit.
Restaurants Case Studies and Success Stories with InputKit
CASE STUDY Café Liégeois Canada Inc.
InputKit helped Café Liégeois Canada Inc. boost its Google rating from 4.3 to 4.7 stars. The store collected 680 new reviews, growing from 116 to 796. InputKit identified 70 unhappy customers and hel...ped recover 25% of them. The business saw a 167x return on investment and a 43% increase in return per dollar spent on Google Ads. Over 1,200 customer interactions improved loyalty and follow-up.
Automotive Case Studies and Success Stories with InputKit
CASE STUDY Point S - Pneus Carignan
InputKit helped Point S - Pneus Carignan save 40 hours per month on management and follow-up. The company now gets 4.5 times more Google reviews each month. Customer satisfaction reached 96% after us...ing InputKit. Staff receive 39 positive comments per month. Automated surveys made it easy to collect feedback and improve service.
InputKit helped Honda Lallier Ste-Foy collect 12 times more Google reviews each month. The dealership used InputKit to track customer satisfaction and manage feedback faster. They generated 487 new r...eviews, going from 618 to 1105. The team saved $60,000 by detecting unhappy customers early. InputKit also made it easier to recruit employees and improved online reputation. The platform gave managers real-time insights and reduced negative Google reviews.
