InputKit: Product updates, Customer stories, and Insights | 2026 Cuspera

InputKit helped Oxebo collect over 57,000 customer feedback responses. Oxebo increased its call volume by 35% after using InputKit. The company improved its Google rating from 3.5 to 4.4 and grew rev...iews from 153 to 1,337. InputKit made it easier to spot and fix errors, with 9% of customers reporting issues. Oxebo now has better technician performance and higher customer satisfaction.
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InputKit helped Centre de parodontie et d'implantologie boost its NPS by 8 points. The dental clinic now collects 7 times more Google reviews each month. Staff save 4 hours per week with automated se...nding. Employees receive 40 positive feedback messages monthly. InputKit improved customer experience and online reputation for this health and wellness provider.
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InputKit helped FunTime Pools boost Google reviews from 35 to 307 and raise its rating from 4.6 to 4.8 stars. The company used automated satisfaction follow-ups integrated with Servex to reach custom...ers after each service. This process let them spot unhappy customers fast and fix issues before invoicing. FunTime Pools saw an 8× ROI, 43,720 Google impressions, and 12,813 direct interactions. Their online reputation now matches their in-store service quality.
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InputKit helped Portes et Fenêtres Boulet automate customer follow-ups after installations and sales. Before InputKit, they got 1–2 Google or Facebook reviews per month. Now, they receive 5–6 reviews... monthly, a 3x increase. Their email response rate is 52%. Real-time alerts let them resolve issues fast. They save at least $15,000 a year in lost time, stress, and mismanaged cases.
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InputKit helped Béton Surface automate customer surveys and save 5 hours of management time each month. The company saw a 10.3x increase in Google reviews per month and achieved a 71% response rate. ...With a $3,000 annual investment, Béton Surface gained $30,000 in extra revenue, showing a 10x ROI. The solution improved their SEO and service quality by generating more online reviews.
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InputKit helped Physio des Collines measure and improve customer experience. Before InputKit, they had no way to track service quality. The solution increased their Google reviews and brought more ne...w clients. The owner says InputKit is essential for the clinic's success. InputKit made a big difference for their business.
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