Gong Overview
Gong captures and analyzes customer interactions, transforming them into actionable insights. This platform empowers sales teams by providing data-driven guidance, helping them make informed decisions rather than relying on gut feelings. Gong's unique ability to centralize revenue workflows within a single platform allows businesses to stop losing winnable deals and unlock revenue potential. By leveraging AI, Gong helps sales professionals understand customer needs and improve engagement strategies. The platform is trusted by leading companies to enhance their revenue processes, making it an essential tool for any sales-driven organization.
Use Cases
Customers recommend Sales Call Management, Call Coaching, Deal Analytics & Insights, as the business use cases that they have been most satisfied with while using Gong.
Business Priorities
Increase Sales & Revenue and Achieve Consistent Sales Process are the most popular business priorities that customers and associates have achieved using Gong.
Gong Use-Cases and Business Priorities: Customer Satisfaction Data
Gong works with different mediums / channels such as Phone Calls.
Gong's features include Recording, Voice Transcription, Alerts: Popups & Notifications, etc. and Gong support capabilities include Email Support, Chat Support, Phone Support, etc. also Gong analytics capabilities include Analytics, and Custom Reports.
Reviews
"I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work." - Marc Medrano
Gong, Salesken, Firefiles.ai, Jiminny, CallRail, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Gong captures customer interactions and delivers scalable insights. Teams are empowered to make data-driven decisions.
Popular Business Setting
for Gong
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Mid Market
- Enterprise
- Small Business
Gong is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.
Gong Customer wins, Customer success stories, Case studies
Why is Gong the best choice for Sales Call Management?
How does Gong address your Call Coaching Challenges?
How can Gong enhance your Deal Analytics & Insights process?
Why is Gong the best choice for Sales Rep Engagement?
How efficiently Does Gong manage your Onboarding?
87 buyers and buying teams have used Cuspera to assess how well Gong solved their Conversation Intelligence needs. Cuspera uses 23878 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work. Testimonial By Marc Medrano |
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Gong gave us the assurance that our reps were doing the right things during their discovery calls and demos. We've shortened our sales cycle to just 16 days and more than doubled our close rates. Testimonial By Greg Reffner |
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Gong is a linchpin in ensuring the success of our sales strategy. It has changed the way we go to market. Testimonial By David Ellis |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Marc Medrano Vice President Sparkcentral |
I've been able to change the trajectory of deals to a win just by using Gong to listen in on calls. I do this at my convenience, even during my daily commute to work. Testimonial By Marc Medrano |
|
Greg Reffner Director of Sales Allbound |
Gong gave us the assurance that our reps were doing the right things during their discovery calls and demos. We've shortened our sales cycle to just 16 days and more than doubled our close rates. Testimonial By Greg Reffner |
|
David Ellis Sales Director |
Gong is a linchpin in ensuring the success of our sales strategy. It has changed the way we go to market. Testimonial By David Ellis |
Global capital market research firm PitchBook is 10x more efficient with Gong
Frequently Asked Questions(FAQ)
for Gong
What is Gong?
Gong is a revenue intelligence platform that sales managers use to coach their sales reps.
It gives sales managers direct visibility into sales conversations to help them get direct feedback on pricing, messaging, product rollouts etc. Insights into sales conversations help to identify best practices, scale them across sales teams and thus reduce ramp up times for new hires. They also help to improve quota attainment and thus directly contribute to topline.
Gong has integrations with all major web / video conferencing software. It can directly join your meetings and record your conversations. It uses AI to transcribe your calls and identifies coachable moments for upsell, cross-sell etc.
What is Gong used for?
What are the top features of Gong?
Who uses Gong?
What are Gong alternatives?
Where is Gong located?
Peers used Gong for sales call management and call coaching
Gong Competitors
Gong Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (729) |
| Analytics | Read Reviews (1013) |
| Custom Reports | Read Reviews (682) |
Gong Integrations
Gong integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Gong
Software Failure Risk Guidance
?for Gong
Overall Risk Meter
Top Failure Risks for Gong
Gong.io Inc Profile
HQ Location
814 Mission St, Floor 4 San Francisco, CA 94103
Employees
101-250
Social
Financials
SERIES E
