Conversation intelligence platform Voice AI capabilities for sales teams & contact centers
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Construction Case Studies and Success Stories with enthu.ai
CASE STUDY HomePride Bath
Enthu.AI helped HomePride Bath improve their appointment set rates by 5%. HomePride Bath used Enthu.AI to find what top agents did differently in calls. They used these insights to coach agents bette...r. Coaching time dropped from 3 hours a week to under 20 minutes. Manager capacity increased by 80%. HomePride Bath did not need to hire more managers to get these results.
Financial Services Case Studies and Success Stories with enthu.ai
CASE STUDY US based real estate private lender
Enthu.AI helped a US based real estate private lender improve their sales qualified leads by over 50%. The company was growing fast and needed a scalable voice process. Their manual call monitoring c...ould not keep up. Enthu.AI automated call evaluation and feedback, making the process 3 times faster and more accurate. The team now monitors and evaluates 100% of conversations. This led to a big increase in lead qualification rates in just 3 months.
Insurance Case Studies and Success Stories with enthu.ai
CASE STUDY Aardy
Enthu.AI helped Aardy, a travel insurance marketplace, improve call center quality assurance. Aardy used Enthu.AI to automatically QA 100% of calls and ensure agent compliance. The platform enabled a...uto-deletion and redaction of sensitive data for security. As a result, Aardy saw a 5% increase in conversion rates and a 0.8 point rise in CSAT. Enthu.AI gave Aardy better insights and stronger data controls.
Real Estate Case Studies and Success Stories with enthu.ai
CASE STUDY US based real estate private lender
Enthu.AI helped a US real estate private lender improve its lead qualification process. The company used Enthu.AI’s speech analytics to monitor 100% of agent calls. This led to a 50% increase in qual...ified leads and an 85% drop in bad leads sent to loan officers. Agent evaluations rose by 150% each month. The lender achieved full QA coverage for sales qualified leads, up from 70% before using Enthu.AI.
Enthu.AI helped Yopa, a leading UK estate agency, improve its home viewing booking process. Yopa used Enthu.AI to find key conversation trends and coach agents better. Top agents booked 30% more view...ings than average agents. Yopa increased home viewings by 8% in six months without changing the team. Enthu.AI also made daily team huddles 80% more efficient for Yopa.
Consumer Services Case Studies and Success Stories with enthu.ai
CASE STUDY Jump Contact Center
Enthu.AI helped Jump Contact Center improve call quality and agent performance. The company used to audit only a few calls manually. With Enthu.AI, they now have 100% visibility into all agent conver...sations. This led to 100% SLA compliance and a 40% improvement in average call handle time. The solution also saved over 10 hours per month in reporting. Jump Contact Center now delivers more transparent service to its clients.
Enthu.AI helped Jump Contact Center, an outsourced call center, improve call quality and agent performance. The company used to audit only a few calls manually, which was slow and inefficient. With E...nthu.AI, they gained 100% visibility into agent conversations and could track key KPIs daily. This enabled targeted coaching for agents. As a result, Jump Contact Center reduced average handle time by 40% and achieved 100% SLA adherence.
Marketing and Advertising Case Studies and Success Stories with enthu.ai
CASE STUDY Uplyft
Enthu.AI helped Uplyft, a UK lead generation agency, speed up their QA process. Uplyft's QA team used to spend too much time on manual call reviews. With Enthu.AI, they now transcribe and analyze cal...ls in minutes. The team saved over 500 hours each month. Monitoring time dropped by 90%. Booked meetings improved by 22%. Uplyft now focuses more on coaching and less on admin work.
Telecommunications Case Studies and Success Stories with enthu.ai
CASE STUDY CallHippo
Enthu.AI helped CallHippo reduce SaaS churn by 20%. CallHippo used Enthu.AI's conversation intelligence to monitor 100% of customer calls. The platform enabled proactive detection of customer concern...s and improved agent quality. CallHippo saw a 13% increase in new revenue and a 21% improvement in agent CSAT score. The solution was integrated quickly, delivering results in the first quarter.
Enthu.AI helped CallHippo improve call monitoring and reduce manual work. CallHippo used Enthu.AI to track 100% of customer conversations and spot issues fast. This led to a 20% drop in revenue churn... and a 13% rise in new revenue. Agent CSAT scores went up by 21%. Teams across CallHippo now use insights from Enthu.AI to make better decisions and train staff.
Automotive Case Studies and Success Stories with enthu.ai
CASE STUDY MS Auto
Enthu.AI helped MS Auto analyze 100% of their customer calls using AI-powered quality assurance. Before Enthu.AI, MS Auto struggled to understand call content and relied on slow, manual QA. With Enth...u.AI, they automated call summaries and sentiment analysis. This led to a 5% increase in conversion rates and a 0.8 point rise in CSAT. MS Auto now links customer conversations directly to business results.
