enthu.ai Overview

Enthu.AI leverages AI to transform call quality assurance for consumer brands. By automating quality monitoring, it reduces the manual effort required in evaluating customer interactions. This tool not only improves the quality of customer service but also provides insights into customer sentiment, enhancing overall customer experience. Enthu.AI is designed to scale easily, making it suitable for businesses of all sizes, from startups to established enterprises. A unique aspect is its ability to deliver AI-driven insights to over 100 clients, showcasing its reliability and effectiveness in real-world scenarios. The platform's ease of use ensures quick adoption and minimal disruption to existing workflows.

Use Cases

Customers recommend Coaching, Digital Marketing, Onboarding, as the business use cases that they have been most satisfied with while using enthu.ai.

Other use cases:

  • Reputation Management
  • Collaboration
  • Measuring Customer Satisfaction
  • Business Development
  • Tracking & Monitoring Communications
  • Call Analytics
  • Advertisement
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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using enthu.ai.

Other priorities:

  • Increase Sales & Revenue
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enthu.ai Use-Cases and Business Priorities: Customer Satisfaction Data

enthu.ai works with different mediums / channels such as Mobile. and Mobile App.

enthu.ai's features include Conversation Intelligence. and enthu.ai support capabilities include AI Powered, 24/7 Support, Phone Support, etc. also enthu.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time." - Khushbu Tekchandani

enthu.ai, Salesken, Firefiles.ai, Gong, Jiminny, etc., all belong to a category of solutions that help Conversation Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Enthu.AI's conversation intelligence software enhances contact center performance without manual call listening. Experience improved efficiency now.

Comprehensive Insights on enthu.ai Use Cases

How can enthu.ai enhance your Coaching process?

What solutions does enthu.ai provide for Onboarding?

12 buyers and buying teams have used Cuspera to assess how well enthu.ai solved their Conversation Intelligence needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversation Intelligence needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
enthu.ai testimonial

Khushbu Tekchandani

Sales Head

Software Suggest
Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time. Testimonial By Khushbu Tekchandani
enthu.ai testimonial

Rakesh Patel

Founder

Space-O Technologies
I love it when my sales people themselves figure out their improvement areas. Enthu makes self coaching & learning so like a breeze. Testimonial By Rakesh Patel
enthu.ai testimonial

Chitranshu Sharma

Founder

Woo Technologies
Enthu helped us improve rep performance and raise our win average by almost 15%; all by listening to the calls that actually matter. Testimonial By Chitranshu Sharma
CUSTOMERS TESTIMONIALS
enthu.ai testimonial

Khushbu Tekchandani

Sales Head

Software Suggest
Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time. Testimonial By Khushbu Tekchandani
enthu.ai testimonial

Rakesh Patel

Founder

Space-O Technologies
I love it when my sales people themselves figure out their improvement areas. Enthu makes self coaching & learning so like a breeze. Testimonial By Rakesh Patel
enthu.ai testimonial

Chitranshu Sharma

Founder

Woo Technologies
Enthu helped us improve rep performance and raise our win average by almost 15%; all by listening to the calls that actually matter. Testimonial By Chitranshu Sharma

Case Studies

Insurance

CASE STUDY Aardy

Enthu.AI helped Aardy, a travel insurance marketplace, improve call center quality assurance. Aardy used Enthu.AI to automatically QA 100% of calls and ensure agent compliance. The platform enabled a...uto-deletion and redaction of sensitive data for security. As a result, Aardy saw a 5% increase in conversion rates and a 0.8 point rise in CSAT. Enthu.AI gave Aardy better insights and stronger data controls.

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Consumer Services

CASE STUDY Jump Contact Center

Enthu.AI helped Jump Contact Center improve call quality and agent performance. The company used to audit only a few calls manually. With Enthu.AI, they now have 100% visibility into all agent conver...sations. This led to 100% SLA compliance and a 40% improvement in average call handle time. The solution also saved over 10 hours per month in reporting. Jump Contact Center now delivers more transparent service to its clients.

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Telecommunications

CASE STUDY CallHippo

Enthu.AI helped CallHippo improve call monitoring and reduce manual work. CallHippo used Enthu.AI to track 100% of customer conversations and spot issues fast. This led to a 20% drop in revenue churn... and a 13% rise in new revenue. Agent CSAT scores went up by 21%. Teams across CallHippo now use insights from Enthu.AI to make better decisions and train staff.

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Real Estate

CASE STUDY US based real estate private lender

Enthu.AI helped a US real estate private lender improve its lead qualification process. The company used Enthu.AI’s speech analytics to monitor 100% of agent calls. This led to a 50% increase in qual...ified leads and an 85% drop in bad leads sent to loan officers. Agent evaluations rose by 150% each month. The lender achieved full QA coverage for sales qualified leads, up from 70% before using Enthu.AI.

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Marketing and Advertising

CASE STUDY Uplyft

Enthu.AI helped Uplyft, a UK lead generation agency, speed up their QA process. Uplyft's QA team used to spend too much time on manual call reviews. With Enthu.AI, they now transcribe and analyze cal...ls in minutes. The team saved over 500 hours each month. Monitoring time dropped by 90%. Booked meetings improved by 22%. Uplyft now focuses more on coaching and less on admin work.

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Automotive

CASE STUDY MS Auto

Enthu.AI helped MS Auto analyze 100% of their customer calls using AI-powered quality assurance. Before Enthu.AI, MS Auto struggled to understand call content and relied on slow, manual QA. With Enth...u.AI, they automated call summaries and sentiment analysis. This led to a 5% increase in conversion rates and a 0.8 point rise in CSAT. MS Auto now links customer conversations directly to business results.

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Enthu.AI - Product Overview| AI for Contact Centers

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Peers used enthu.ai for coaching and digital marketing

enthu.ai Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (27)
Analytics

4.00/5 ★

Read Reviews (17)
Custom Reports

3.70/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5 ★

Read Reviews (27)
Analytics

4.00/5 ★

Read Reviews (17)
Custom Reports

3.70/5 ★

Read Reviews (8)

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Enthu AI Technologies Pvt. Ltd. Profile

Company Name

Enthu AI Technologies Pvt. Ltd.

Company Website

//enthu.ai

HQ Location

2035, Sunset Lake Road Suit B-2 Newark, Delaware – 19702

Employees

1-10

Social

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Financials

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